Local Reviews
for Steve

Rated 4.8 out of 5 stars based on 140 customer reviews

Map of Georgetown, TX

Excellent service




Excellent service !!


Map of Georgetown, TX

Microwave failure





Map of Georgetown, TX

Excellent service tech




Steve was awesome - explained the entire process and was very respectful of our property.


Map of Georgetown, TX

Very efficient service





Map of Georgetown, TX

Great service, efficient and knowledgeable.





Map of Georgetown, TX

No Solution




Problem explored but, unfortunately, could not be resolved. This was through no fault of Steve's; potential resolution was more costly than new unit. I understood going in that cost of service might not result in solution to my problem.


Map of Georgetown, TX

Great service




Excellent job done.


Map of Hewitt, TX

Johnny




Excellent service call


Map of Georgetown, TX

Appliance Express is the best!




Appliance Express was quick to respond to our need for repair, and Steve was probably the most consciencous service person I’ve ever dealt with. He arrived on time and was efficient and pleasant throughout. We had a service business ourselves, and are therefore very conscious of how good he was. He addressed the problem at hand, and was sincerely interested in assuring that we were satisfied with the service before he moved on. I would heartily recommend not only Applicance Express in Georgetown, but in particular the individual service tech.


Map of Waco, TX

Excellent service.




Excellent service, Steve arrived at the time expected. He was well-groomed, polite, and friendly. Answered all questions I had about the appliance. Would recommend to others.


washer repair




excellent service, technician was patient and informative


Great service.





Very Satisfied




Highly professional and competent service providers.


Great service, friendly technician.




Friendly, respectful technician. But unhappy with my washer already needing service when it’s not even a year old yet! Poor quality on whirlpool!


Great service





Steve C.

Steve C.

WASHER WHIRLPOOL WTW6600SW2 Arrived on site to replace the control and suspension rods due to f1 error and weak suspension. Replaced both parts and tested the unit. Unit works properly and all water connections were dry at the time of service.

Near Starview Ln, Georgetown, TX 78628
Steve C.

Steve C.

DISHWASHER WHIRLPOOL WDT710PAHZ1 Arrived on site for the unit is not washing the dishes. Tested unit and found the unit will just fill up with water and nothing will happen. There is voltage to the motor. Replaced the sump and motor and tested the unit. Unit works properly and all water connections were dry at the time of service.

Near Galveston Island Ln, Georgetown, TX 78628
Steve C.

Steve C.

DISHWASHER KITCHENAID KUDS30FXSS5 Arrived on site for the unit is not washing the dishes properly and the upper rack keeps falling off. Tested the unit and found the adjusters are broken. Replaced the adjuster kit S23010. Tested the unit and found the sump and motor is weak. Customer advised they will be purchasing a new unit. Customer only paid for the service fee.

Near Whitney Woods Cir, Georgetown, TX 78633
Steve C.

Steve C.

MICROWAVE KITCHENAID KOCE500ESS05 Arrived on site for the unit is not heating properly. Customer advised the microwave is not working properly. Disassemble the unit and gain access to the magnetron. Retighten the connections and tested the unit. Unit works properly and job complete.sr#7724214403 Ed

Near Skyflower Drive, Georgetown, TX 78628
Steve C.

Steve C.

DRYER WHIRLPOOL WED5000DW2 Arrived on site for the unit drum is peeling. Found the drum has a round spot and can potentially damage the clothes. Will need to order the drum and reschedule customer. Also advise the customer not to use three or four dryer sheets due to not venting properly and causing a hotspot on the inside vent.; ordrng 1 W10899578 (drum)

Near Cathedral Mountain Pass, Georgetown, TX 78633
Steve C.

Steve C.

ICE MACHINE KITCHENAID KUIX505ESS2 Arrived on site for the unit is not making ice. Tested the unit and found the external drain pump turns on then the unit turns off. Found the external drain pump is defective. Replace the drain pump and tested the unit. Unit works properly and all water connections were drawing at the time of service.

Near Hannahs Way, Burnet, TX 78611
Steve C.

Steve C.

REFRIGERATOR FRIGIDAIRE FPRU19F8RFE Arrived on site for the unit is not working at all. Test of the units and found the user interface is not readable and none of the lights or components will turn on. The user interface is not responsive. The unit will need a new electronica control and the overly if needed.; ordrng 1 297269408 (overlay) and 1 297326524 (electronic control)

Near TX-29, Kingsland, TX 78639
Steve C.

Steve C.

MICROWAVE KITCHENAID KOCE500EBS05 Arrived on site for the unit is not heating in the oven. Removed the wall oven and gain access to the main control. Found the j8 connector was not secured. Secured the connection and tested the unit. Unit works properly and job complete.

Near Broadmoor St, Meadowlakes, TX 78654
Steve C.

Steve C.

DISHWASHER WHIRLPOOL WDT750SAHZ0 Arrived on site to replace the control panel and the two retaining clips due to being damaged. Replaced all parts and tested the unit. When it works properly and all water connection or dry at the time of service.

Near Emeralds Dr, Burnet, TX 78611
Steve C.

Steve C.

REFRIGERATOR WHIRLPOOL WRT518SZFM00 Arrived on site for the unit is not freezing or cooling. Found the start device was clicking on and off. Replace the start device and test the unit. Unit is still not turning the compressor on. Found the unit will need a new compressor and will need to schedule for two hours. Will also need to order a UV dryer and the access port. No water connections to the unit.; ordrng 1 CNOTE (2HRS) and 1 TJ90SF8404 (ACCESS PORT) and 1 WPW10143759 (dryer) and 1 WPW10507886 (compressor)

Near Island Dr, Horseshoe Bay, TX 78657
Steve C.

Steve C.

DISHWASHER AMANA ADB1100AWB4 Arrived on site to replace the lower spray arm due to being broken. Replaced the part and tested the unit. Unit works properly and and all water connections were dry at the time of service.

Near I-35, San Antonio, TX 78233
Steve C.

Steve C.

WINE COOLER KITCHENAID KUWS24LSBS03 Arrived on site for the unit is not cooling. Tested the unit and found the condenser fan motor will not turn on and also the compressor is burnt out due to the fan motor not turning on. Advise the customer and they advise they will be purchasing a new units. Only collected the service fee.

Near Legends Pkwy, Kingsland, TX 78639
Steve C.

Steve C.

RANGE KITCHENAID KFGD500ESS04 Arrived on site for the unit will intermittently not heat. Tested the unit and found the amp draw for the igniter was that 2.3 A for upper oven. Found the unit will need new igniter’s and the temperature sensor for the upper oven. Tested the unit again for the upper oven and the igniter was at 3 amps. ; ordrng 2 WPW10324738 (igntr-oven)s

Near Payne Ave, Austin, TX 78757
Steve C.

Steve C.

REFRIGERATOR WHIRLPOOL WRS970CIDH00 Arrived on site to replace the freezer door due to not dispensing water or making ice. Replace the freezer door and tested the unit. Unit it’s still not dispensing water. Remove the water filter and doing the same. Found the water reservoir is frozen. Will need to order the water reservoir and the valve in case need it. Office will need to get authorization and reschedule the customer.; ordrng 1 CNOTE (AUTHO) and 1 W11204869 (WATER RESERVOIR )

Near Malaga Dr, Austin, TX 78759
Steve C.

Steve C.

DISHWASHER KITCHENAID KUDS30IXWH8 Arrived on site for the unit has upper rack issues. Found the adjusters are broken on the unit. Replaced the adjusters and tested unit. Unit works properly and all water connections were dry at the time of service. S23010

Near Summerwood Dr, Austin, TX 78759
Steve C.

Steve C.

REFRIGERATOR HOTPOINT HSS25ISMCWW Arrived on site for the unit is not freezing or cooling. Tested the unit and found the control board is shorted and also the heater is defective. Unit will also need a new defrosted bimetal. Customer advised that they will think about the repairAnd will call us if they want to proceed with the repair. All water connections were dry at time of service.

Near Quail Valley Dr, Georgetown, TX 78626
Steve C.

Steve C.

MICROWAVE WHIRLPOOL WMH32519HZ1 I’ve been on site for the unit is not heating. Test of the units and the unit intermittently will heat. Found the magnetron the passer and diode are defective and it is weak. Replaced all parts and tested the unit. Unit heat and works properly.

Near Reunion Lane, Georgetown, TX 78626
Steve C.

Steve C.

WASHER WHIRLPOOL WTW4816FW2 arrived on site for the unit is coming out wet after the cycle is done. Tested the unit in diagnostics and received error code F8e1. Found the cold water pressure is weak. Customer advise all throughout the house the water pressure Coldwater is weak. Advise the customer to contact a plumber or the maintenance personnel. All water connections were dry at the time

Near Killingsworth Ln, Pflugerville, TX 78660
Steve C.

Steve C.

REFRIGERATOR WHIRLPOOL WRB322DMBM00 Arrived on site for the unit is not making ice. Tessa at the icemaker and it will not cycle. Found the icemaker has shorted. Replace the icemaker and tested the unit. Unit works properly and all water connections were dry at time of service.

Near Morado Cir, Austin, TX 78759
Steve C.

Steve C.

RANGE MAYTAG MER8775AS0 Arrived on site to replace the bake element due to short. Replaced the element and tested the unit. Unit works properly and job complete. Customer paid in full on the first visit.

Near S Sumac Ln, Georgetown, TX 78633