Selma - Manor, TX
James - Austin, TX
Catherine - Austin, TX
Everything about the service call was excellent, couldn’t be happier with technician. He was on our side.
Lynne - Austin, TX
Not only was our repairman prompt and helpful, but the woman who scheduled the service went above and beyond to make sure we were seen in a timely fashion.
Very professional and good service
David - Austin, TX
The tech was very cordial and completed the repair very competently.
Great Service & Scheduling System
Patrick - Austin, TX
They have a proactive scheduling system that is very helpful to navigate a busy home schedule. Once the technician came out - they did a great job of handling the request. This was a warranty service from Home Depot.
Terry - Austin, TX
Scott was thorough.
Hemadri - Austin, TX
David - Austin, TX
Rebecca - Lakeway, TX
Great job, thorough service, friendly, knowledgeable and prompt. If I need service again, I hope I have the same technician!
Rose Martinez - Lakeway, TX
Scott did an outstanding job replacing part / parts in my washer! He is very professional, explains himself well, my washer hasn't made the loud screeching sound since! Thank you Scott
Great Service, very friendly and replaced parts in a good amount of time.
Lacey - Austin, TX
Great service and personality!
Josie - Austin, TX
Jan - Smithville, TX
On time and informative
Bea - Austin, TX
RANGE WHIRLPOOL WFC150M0EB3 Arrived on site for cooktop light always on . Found 6” switch on right and 8”on left failing . Replaced all switches . Tested burners . All checked normal now. Job complete .
WASHER WHIRLPOOL WTW5000DW2 "Arrived on site ,replaced control . Ran calibration and test wash all checked normal . No water leaks . Job complete"
OVEN KITCHENAID KODE500ESS04 Arrived on site for new unit smoking . Found no plastic or shipping material on either oven . Did inform customer some smoke or smell will be normal on new ovens . Preheated oven temps are checking normal . No safety issues . Job complete
DRYER LG DLE7300VE.ASSEEUS "Arrived on site ,replaced main control . Tested unit ,no d90 error code . No lint build up time of service . Job complete ."
DISHWASHER WHIRLPOOL WDF520PADM7 "Arrived on site for no power to dishwasher . Checked power cord wire connection in junction box , wires nuts were good but no voltage . Checked outlet and found power cord wasn’t plugged in . Plug dishwasher back in ,unit is now powering up. Ran diagnostics ,all passed with no error codes . Nonwater leaks detected at time of service . Job complete ."
COOKTOP WHIRLPOOL WCG97US6HS00 Arrived on site for burners not going to low simmer . Flame pattern is good . Ordering reg. C-Notes . No gas leaks detected at time of service . Please call to set return .; O-emld tckt
WASHER MAYTAG MVWB865GW0 Arrived on site for 3-1 error . Couldn’t find anything wrong with hose and unit is draining properly in diagnostics .3-1 only error code . Changed control . Ran calibration and diagnostics . All checks normal . No water leaks detected at time of service . Job complete .
REFRIGERATOR WHIRLPOOL WRX735SDHZ00 "Arrived on site for unit not making ice . Found unit wouldn’t dispense ice . Found what looks like a sports top stuck in blades of ice bucket . Removed obstruction, unit is now dispensing both crushed and cubed ice . No water leaks detected at time of service . Job complete ."
MICROWAVE WHIRLPOOL WMH31017HS2 Arrived on site for surface light not coming on . Found bulb element burned out . Replaced bulb . Unit is checking normal . Job complete .
REFRIGERATOR WHIRLPOOL WRF736SDAM11 "Arrived on site for no cool in both sections . Unit is room temp both compartments .
DISHWASHER MAYTAG MDB4949SHZ0 Arrived on site for leaking dishwasher . Found small hair line crack on right front allowing water to drip down trim channel. Ordering tub and new side plugs . No other leaks detected at time of service . Please call to set return visit .; ordrng 2 W10795980 (cap)s and 1 WPW10681507 (tub-dishwr)
DISHWASHER WHIRLPOOL WDF320PADB1 ; ordrng 1 WP8580309 (strike)
DRYER WHIRLPOOL NED4655EW1 "Arrived on site for long dry times , and unit making noise while running . Found unit is heating but poor air flow . Stuff had fallen down behind dryer onto vent hose causing hose to pinch . Also found a bunch of screws pencil and other junk in blower housing as well as screw bits and change in drum felt . Removed all trash . Unit is now heating and down to normal noise while operating . No lint build up at time of service . Job complete ."
MICROWAVE WHIRLPOOL WMH31017HS3 "Arrived on site for door error issues . Found lower interlock has sprung cam and spring off . Replaced inter lock . Tested unit ,water heater to WP specs . Job complete ."
DISHWASHER KITCHENAID KDTE254ESS2
DISHWASHER KITCHENAID KDTE334GBS0 "Arrived on site for dishwasher leaking . Found elbow tube on sump to upper dish sprayer not fully seated . Reinstalled connection . Ran diagnostics cycle ,no water leaks detected . Job complete ."
DRYER MAYTAG MEDB835DW4 Arrived on site for not heating . Found unit is dropping a leg of power at terminal block .checked breakers . Moved power cord and unit got correct power at that point . Advised customer to have an electrician look at outlet for short . No lint build up at time of service . Job complete.
DRYER WHIRLPOOL WED4950HW0 Arrived on site for dryer not heating . Also timer stays in one position . Found unit is dropping one of the legs at outlet . Checked and breakers are on. Customer will need to get an electrician to look at outlet . No lint build up at time of service. Job complete .
REFRIGERATOR JENN-AIR JFFCC72EFP00 Arrived on site for unit not cooling . Customer had unplugged unit for 2 day and has been running unit again since the 27th . No issues since restarting unit . Did find new frost on rails In freezer . Found freezer door isn’t sealing properly . Ordering freezer rails . Please call to set return . No water leaks detected at time of service .job complete .; ordrng 1 AUTHO and 1 W10795844 (BRACKET ) and 1 W10795848 (BRACKET )
REFRIGERATOR WHIRLPOOL WRX986SIHV00 "Arrived on site for led lights dim or out . Found freezer light module failed. Replaced light ,all lights now working. No water leaks detected at time of service job complete"