very friendly, professional, and very efficient
Angel - Austin, TX
Susan - Austin, TX
Scott was very good. He arrived on time and was able to find the problem quickly.
Dominic - Austin, TX
Scott knew what the problem was and repaired it. Knowledgeable and friendly.
Allison - Cedar Creek, TX
Scott Mc. did a great job. He is professional and knowledgeable. The issue was quickly identified and resolved.
Good Service All Around
Christy - Austin, TX
Alfredo - Austin, TX
Thank you for the prompt response
MAC IV - Austin, TX
Great Service with great personnel. Timely, and very thourough. Tech Scott M. diagnosed the problem, replaced the part, and had everything back together in record time.
Claylass - Austin, TX
The entire team at Appliance Express is top notch. They communicate clearly and continuously on the scheduling and status of the appointment -- even when the technician that is expected is delayed. They are friendly and knowledgeable about the appointment which has not been the case in my past experiences elsewhere. My technician, Scott, was wonderful -- he knows what he is doing. He took time to explain to and show me what was wrong, He is knowledgeable, professional, considerate, experienced and a happy person. I completely enjoyed having him at our home. I will be doing all of my future appliance repairs with Appliance Express.
Excellent Repair Man
Dick - Austin, TX
Scott is professional and personable. He figured out why our dishwasher was depositing food on our dishes. We had thought that the filter needed cleaning, but he found that the propeller was not engaging and therefore not getting water up to the top rack. He fixed it without trying to sell me a new dishwasher!
Scott did a great job. Was always on time.
Tim - Austin, TX
Liv - Austin, TX
Lisa - Austin, TX
Great, Prompt Service
Millicent - Austin, TX
Kathy - Austin, TX
Stephanie - Austin, TX
Great tech & great service. He was fast, knowledgeable & fixed my dishwasher.
WASHER WHIRLPOOL WFW94HEXW2 Arrived on site for washer getting over fill error and during diagnostics it timed out in draining portion . Replaced water level switch . Tested unit and all checked normal . No water leaks detected at time of service . Job complete .
WASHER FRIGIDAIRE FFLE1011MW1 Arrived on site for washer not working unless dryer is running . Checked voltage to unit at terminal block and found one of the legs is dropping off. Slightly twisted cord inoutlet and got full voltage and washer came on . Recommended a new cord as well as replacing outlet . No water leaks detected at time of service . Job complete .
RANGE WHIRLPOOL WFG320M0BS0 Arrived on site for uneven cooking temps . Tested unit and found sensor getting bad ohm readings . Replaced sensor . No gas leaks detected at time of service. Job complete.
MICROWAVE WHIRLPOOL KHMC1857BBL0 "Arrived on site , replaced door due to handle being broken and in addition to side of door being cracked up around hinge . All other features are in good shape ."
OVEN KITCHENAID KSGB900ESS2 "Arrived on site for convection broil tripping breaker . Ran diagnostics, nonerror codes . Ran oven a all different cycles and couldn’t duplicate error .even ran OTR .and couldn’t get breaker to trip . No gas leaks detected at time of service . Did note to customer if it happens again to pay attention to what he may have plugged in or running at the time . Job complete"
WASHER WHIRLPOOL MHW5500FW1 Arrived on site replaced drain pump .ran test cycle all features on unit are operating normal. No water leaks detected at time of service . Job complete.
WASHER WHIRLPOOL WFW92HEFW0 Arrived on site for not dispensing . Ran diagnostics and got pressure sensor error code . Found way too much soap .dispenser was set at max soap dispensing setting. Unit ran diagnostics normally all checked good .except for a lot of soap build up . Also customer is adding about a 1/2 scoop of oxie clean powder in addition of what soap dispenser is doing . Set dispenser to lowest settings and stop adding powdered soap or at least cut way back . Also to run a clean washer cycle with afresh . No water leaks detected at time of service . Job complete .
DRYER WHIRLPOOL WED7590FW1 Apt 911 arrived on site for dryer not working . Found in diagnostics stuck key pad . All buttons respond to commands except temp control and start button . Will need to order UI . No lint build up at time of service . Please call to set return visit .; ordrng 1 W10919209 (PANEL CONTROL UI)
WASHER MAYTAG MHW5500FW1 "Arrived on site for unit not starting . Found key pad dancing and not accepting commands . Managed to get into diagnostics . No error codes ran test cycle ,no issues . Recommended changing control as well and time as UI. No water leaks detected at time of service . Return 2/21.; ordrng 1 W10911042 (TOUCH UI)"
WASHER SAMSUNG WF210ANWXAA04 "Arrived on site for error codes . Ran diagnostics and got drain errors and pump is failing while draining . All other functions are normal . Will need two man to remove stacked dryer and replace drain pump . No water leaks detected at time of service . Please call to set return visit with other tech .; ordrng 1 2NDMAN"
DISHWASHER WHIRLPOOL WDT730PAHZ0 "unit 338 . Arrived on site for door issues , door closes fine but a lot of metal rubbing sounds when opening and closing . Found springs are on hinge directly. Both sides are missing hinge bushings . Ordering bushing . Return 2/22. Nonwater leaks detected at time of service .; ordrng 2 WP8268990 (bushing)s"
OVEN IKEA IBS300DS01 "Arrived on site ,replaced control . Test and found tod and element both good . Pre heated oven to 350. All checked good . Job complete ."
WASHER WHIRLPOOL WFW75HEFW0 Arrived on site for washer door locked up. Found too many suds was causing pressure issues . Ran unit all checked good . No water leaks detected at time of service . Job complete .
REFRIGERATOR WHIRLPOOL WRS965CIAM01 "Arrived on site door water jackhammering and splashing when dispensed . Found customer was using generic filters and messed housing up. Replaced housing , test all checked normal . No water leaks detected at time of service . Job complete ."
MICROWAVE WHIRLPOOL WMH32519FS1 "Arrived on site ,replaced main control. Ran test heat of cup of water . Water heated to Whirlpool standards . Job complete ."
WASHER AMANA NTW4650YQ0 "Arrived on site , replaced control and latch . Ran calibration and diagnostics test. Recentered unit for level and balanced . No errors or water leaks detected at time of service . Job complete."
DISHWASHER WHIRLPOOL WDT970SAHZ0 "Arrived on site for water in tub after wash . Found customer is not using rinse aide . Customer instructed on the importance of . Ran diagnostics , no error codes and unit heater is coming on . Nonwater leaks detected at time of service job complete ."
DISHWASHER WHIRLPOOL GU3600XTSY2 "Arrived on site for dishwasher not starting . Found key pad dancing and buttons all worn down . Also roaches in control more then likely . Key pad is NLA. no water leaks detected at time of service ."
OVEN KITCHENAID KEBS207SSS0 "Arrived on site for uneven temps and unknown error code . Found stuck key pad error , only for lower oven . Tossed breaker , cleared error code . Ran temp check and found temp a bit high , recalibrated . Job complete ."
OVEN WHIRLPOOL WFG745H0FS1 Arrived on site for poor heating . Ran temp checks . Found igniter prob was getting away from gas tube . Readjusted igniter and re calibrated . Renter said landlord was talking to someone at office about getting POP. renter moved in last year at end of feb/ March No gas leaks detected at time of service . Job complete .