Scott was friendly and knowledgeable. Great customer service
Casey - Austin, TX
The pricing seems a bit steep for the time and parts. The total ended up being just $50 shy of a new microwave for a door switch and fuse.
Jesus - Austin, TX
AM so happy With your service. Great comunication. Excelent service .
Scott Does Great Work
David - Austin, TX
Scott always does a great job--appreciate the timely help.
Great service!! Very professional
Gloria - Austin, TX
Scott arrived on time, after repair the area was left neatly!! Very friendly & professional!!
Ashton woods sam oehler project manager - Austin, TX
They called confirmed appointments and got work done timely manner
Eugene - Austin, TX
Scott immediately recognized the nature of the problem and seems to have solved it quite effectively.
Lisa - Austin, TX
Joe - Austin, TX
Shyam - Austin, TX
Paul - Austin, TX
Scott was supper professional and nice. He is the model for what all customer service should be!
Courteous and professional
ZVD - Austin, TX
The technician was very professional - took care of our washer in no time. He presented well, was very polite and a nice guy. The company was communicative and responsive.
Jan - West Lake Hills, TX
Tom - Austin, TX
Our dish washer was not cleaning the dishes. Scott came and was excellent. The bits of food had been in the food over the holidays while we waited over Easter for our appointment. We had no problem with that. But after he left we washed and the machine still left food from the old dishes on the dishes. We are going to try again with fresh dishes later to see if the fix worked.
Stephen - Austin, TX
My 4 year 4 month old KitchenAide dishwasher went on strike. I called Appliance Express. The call was handled professionally. We set an appt. It was Verified. The Tech called with in the assigned window. He showed up on time. The dishwasher was repaired.
Don - Austin, TX
COOKTOP KITCHENAID KICU569XBL00 "Arrived on site for burners working sometimes . Checked cookwear , all good . Will need to order display . Please call to set return visit .; ordrng 1 WPW10396615 (display)"
WASHER WHIRLPOOL WFC7500VW2 "Arrived on site for A10 drain error code . Ran 2 test cycles . Checked drain bellow , drain tube . Ran a load of clothes . All checked good . No error codes , couldn’t duplicate errror, . No water leaks detected at time of service . Job complete ."
REFRIGERATOR WHIRLPOOL WRF767SDEM01 "Arrived on site ,replaced evap fan w/thermistors ,UI control, and main control. Ran diagnostics all checked normal . Nonwater leaks detected at time of service . Job complete."
REFRIGERATOR WHIRLPOOL WRF555SDHV01 Arrived on site replaced freezer door . Customer also had concerns about moisture on mullion . Adjusted mullion to on . Fz door is sealing normally . Job complete . Nonwater leaks detected at time of service .
DISHWASHER WHIRLPOOL ADB1400AGS0 "Arrived on site for no drain DW . Found plug still in disposal . Removed plug , ran test cycle all checked good . No water leaks detected at time of service . Job complete ."
REFRIGERATOR WHIRLPOOL WRS321SDHB02 "Arrived on site for top shelf items freezing . Replaced diffuser, siliconed cabinet liner . Ran diagnostics all checked normal . No water leaks detected at time of service . Job complete ."
WASHER MAYTAG MVWB865GW0 Arrived on site installed console . Ran calibration and diagnostics . Not checked normal . Job complete . No water leaks detected at time of service . Job complete .
REFRIGERATOR KITCHENAID KRSC503ESS01 "Arrived on site , replaced fresh food and freezer doors . All checked good . Will need to order shims and nameplate again ( had a dent on center ) . No water leaks detected at time of service . Please call to set return .; ordrng 2 4387828A (shim)s and 1 W10909682 (BADGE )"
REFRIGERATOR WHIRLPOOL WRF535SWHZ02 Arrived on site for leaking ice maker . Found fill tube pinched under fill cup on IM . Reinstalled I’m correctly . Ran harvest test all checked normal . No water leaks detected at time of service . Job complete .
OVEN KITCHENAID KEBS109BSS00 "Arrived on site for dead oven . In Talking to customer , found power had gone out while cooking . Found thermal fuse had blown to high temps because cooling fan had stopped working while power was out . Unit wasn’t properly cooling with no fan . Replaced thermal fuse ,preheated oven . All checked good .
DISHWASHER KITCHENAID KUDS30FXSS3 "Arrived onsite for upper rack falling . Left rail had been pulled out from rear track bracket . Reinstalled upper track , couldn’t ind any failing of track or adjusters . Did customer instruct on how to replace if it should happen again .No water leaks detected at time of service . Job complete ."
REFRIGERATOR KITCHENAID KBSN608ESS01 "Arrived on site ,installed control box and air baffle . Tested unit . All checked normal . No water leaks detected at time of service . Job complete ."
REFRIGERATOR KITCHENAID KBSD602ESS00 Arrived on site for fridge leaking . Found upper supply line cracked at elbow on top by inverter . . Ordering fill tube and quick fits . No other water leaks detected . ; ordrng 1 2198677 (connector) and 1 W11212166 (FILL TUBE ) and 1 WP2300868 (fitting)
COOKTOP WHIRLPOOL WCG51US0DS00 Arrived on site for low burner flame . Found burner orifices to be clogged up with spilled over stuff . Cleaned orifices .No gas leaks detected at time of service .
MICROWAVE WHIRLPOOL WMH32519FS0 "Arrived on site for dead microwave . Found fuse ad blown ,also found NC micro switch failed . Replaced fuse& switch .Tested unit all checked normal . Job complete ."
WASHER WHIRLPOOL WTW5000DW1 Arrived on site for clothes wet after load . Ran diagnostics and got long fill time error . During spin cycle unit is making loud scraping noise . Found oil on shaft at pulley . Also found cold water valve full of sediment . Ordering Gear case and water valve . No water leaks detected at time of service .; ordrng 1 W11035751 (GEARCASE ) and 1 W11210459 (VALE )
REFRIGERATOR WHIRLPOOL WRT318FZDW02 Arrived on site for fresh no cool. Found evap encased in frost blocking air channels . Unit is not going into defrost mode . Drain is free of blockage . Replaced control . Instructed customer on defrosting unit . Placed towels and instructed on how to turn unit back on . No water leaks detected at time of service . Job complete .
WASHER MAYTAG MVWC565FW1 Arrived on site for washer not starting . Found drain pump was just humming and tub with water . Drained out water and replaced drain motor . Ran diagnostics all checked normal .nonwatet leaks detected at time of service . Job complete .
DISHWASHER GE GDT695SSJ2SS "Arrived on site installed UI control , still no power . Called techline UI has to have jumpers which comes with UI board . Also recomend replacing other control and harness . 1 WD21X23462 (UI) and 1 WD21X24799 (MAIN CONTROL)"
DISPOSAL WHIRLPOOL GC1000PE "Arrived on site for disposal not working . Found unit working but smoking and strong electrical smell . Unit comes w/ cord . Replaced disposal , no water leaks detected . Job complete ."