Michael - Pflugerville, TX
Tired of your techs showing up to my property with no replacement parts. How can you run a repair business when your company knows every model of appliance we have but show up without the means to fix anything. On a scale of 1-10 I would rate your company a 2 at best. I will be looking at another company to do our repairs going forward.
Came on holiday and fixed 100%
Roberta - Austin, TX
on-time, on holiday, left perfect, very friendly too
Tom - Pflugerville, TX
Technician was very knowledgeable and informative. He provided updates on his arrival and was able to provide me with comprehensive information to make an informed decision on how to proceed ahead regarding our washing machine.
Nathan - Austin, TX
Citadel - Austin, TX
Scott is awesome!
Kim - Austin, TX
Jordan - Austin, TX
Great quick and professional service
Jose - Pflugerville, TX
Everett - Smithville, TX
Jinger - Cedar Creek, TX
Shirley - Bastrop, TX
Scott was a professional. He checked out my dishwasher and found no mechanical defect. He said if we have any problems within 90 days to give him a call.
Donald - Bastrop, TX
Our technician was great knew what was wrong with our stove door ordered parts and came the next week and installed parts very happy with our technician had it done in no time at all. Thank you For your help
Patricia - Austin, TX
Retha - Pflugerville, TX
The repairman was on time, knew exactly what he was doing, fixed the problem very quickly. Very polite.
Sue - Austin, TX
DRYER WHIRLPOOL WED560LHW1 Arrived on site for dryer making a lot . Found blower wheel broken . Will need to replace wheel. Please call to set return .; saved tckt
WASHER WHIRLPOOL WFW560CHW1 "Arrived on site for shaking washer .found shipping bolt ( just one ) was left in unit . Removed bolt ,ran diagnostics all checked normal . NO water leaks detected at time of service . Job complete ."
DRYER MAYTAG MEDX655DW1 "Arrived on site for noisy dryer . Found rear felt had loosened and drum was rubbing on rear bulkhead . Felt looks in good condition . Used small amount of adhesive from truck stock . Tested unit noise is gone and felt remaining in place . No parts needed
DRYER WHIRLPOOL WGD9400SU0 "Arrived on site ,replaced coils on valve . Tested unit , unit is igniting & heating . No gas leaks detected at time of service, job complete ."
REFRIGERATOR MAYTAG MSC21C6MFZ00 Arrived on site for cooling issues . Found evap motor not running at all . Replaced motor . Will need dampener as well as filter head due to filter door not closing . Please call to set return ; ordrng 1 W11236851 (diffuser) and 1 WPW10394053 (housing)
REFRIGERATOR WHIRLPOOL WRB329DMBM00 Arrived on site for no ice . Found IM hanging up . Replaced maker . Ran and completed harvest . No water leaks detected at time of service. Job complete
WASHER ROPER RTW4516FW2 Arrived on site for washer not spinning . Ran diagnostics got control and motor control error . During test wash actuator never fully engaged. Did check outlet and found bad ground . Replaced control and actuator. Ran calibration and diagnostics wash. All checked normal . No water leaks detected at time of service. Did recommend fixing outlet ground . Job complete .
WASHER WHIRLPOOL MHW5500FW1 "Arrived on site replaced UI console and main control . Ran diagnostics,no error codes . Key pad and diagnostics wash all checked normal . No water leaks detected .
REFRIGERATOR KITCHENAID KRFC302ESS02 Arrived on site for gasket issues . Found both left and right door gasket starting to split and Frey . No other issues found . Ordering gaskets . No water leaks detected . Call to set return ; ordrng 2 W10830046 (gasket-fip)s
WASHER WHIRLPOOL MHW8630HW1 Arrived on site for washer leaking . Unit is stacked but looks like leaks is around dispenser area . Ordering dispenser and valves . 2nd man needed . Call to set return .; ordrng 1 2MAN and 1 W11316255 (valve) and 1 W11316256 (valve) and 1 W11316604 (hose) and 1 W11465557 (DISPENSER )
REFRIGERATOR KITCHENAID KRFC704FPS01 "Arrived on site for both compartment are room temp . Compressor not running . Ran test 40,39,38 before and after replacing Orion/ inverter . Ordering sealed system . Call to set return ; ordrng 1 SERVICEPORT and 1 UVDRIER and 1 W11393142 (COMPRESSOR ) and 1 WEIGHT3HRS"
COMPACTOR WHIRLPOOL GX900QPPS6 Arrived on site for compact not working . Found start switch had failed and overlay damaged . Ordering switch and overlay . Please call to set return .; ordrng 1 W11050447 (insert) and 1 WP9871824 (switch-off)
WASHER MAYTAG MVWB765FW1 "Arrived on site to replace UI console . Found it needed main control instead. Replaced control ,ran calibration,key pad and diagnostics wash. All checked normal . No water leaks detected at time of service. Job complete."
OVEN WHIRLPOOL KODE507ESS04 Arrived on site for dead oven . Found thermal fuse blown . Ordering fuse . Please call to set return .; ordrng 1 W10782120 (fuse-thrml)
REFRIGERATOR KITCHENAID KRMF606ESS01 Arrived on site for freezer building up frost on left hand site . Found rails sticking periodically. Ordering rails and rtv . AUTHO . No water leaks detected at time of service . Call to set return ; ordrng 1 AUTHO and 1 TUBEOFWHITESILICONE and 1 W10625067 (bracket) and 1 W10625068 (bracket)
RANGE WHIRLPOOL WFE505W0JS0 "Arrived on site for range keeps tripping breaker . Checked elements top and oven ,terminal block. All checked normal . Unit is plugged into fire alarm box thats then plugged into outlet . Called tech line . They recommend replacing box or doing away with it all together . Sr 7728817869I also recommend having an electrician look at breaker and outlet . Job complete ."
OVEN WHIRLPOOL WFC310S0EB3 "Arrived on site for oven not hearing . Checked voltage at terminal block ,checked elements ,checked thermal fuse . Found no voltage at elements during bake cycle . Replaced main control . Ran pre het and unit is heating . Job complete ."
DISHWASHER KITCHENAID KDTE234GPS0 "Arrived on site for heater not coming on at all . Ran diagnostics,got 7-1 error code . Heater is coming on at end of test . Checked and found heater curcit ohm out of range . Replaced control and sensor . Reran diagnostics,all checked normal . No water leaks detected at time of service . Job complete ."
OVEN WHIRLPOOL WFG114SWB0 "Arrived on site replaced door grill ,handle and screws . Door is now opening and closing normally. No other issues found during service . Job complete ."
WASHER MAYTAG WETLV27HW1 Arrived on site for issues with bulk setting . Ran diagnostics . No error codes . Ran calibration and diagnostics wash. All checked normal . No water leaks detected at time of service. Job complete .