Alan - Austin, TX
Great service. Very knowledgeable technician. 👍👍
Really good service
Pamela - Austin, TX
washing machine still not fixed
Kathy - Austin, TX
We have called and had our washing machine fixed so many times and it is never fixed. Same problem- no spin and drain. Replaced about every electronic part. the actual experience of scheduling is fine but the washing machine is still not fixed
Great Meticulous Service
Brenda - Austin, TX
The repair representative was on time and very focused on repairing my oven. He was neat and wore booties in my house. Thanks!
Charles - Austin, TX
They were easy to deal with. I appreciate the scheduling updates. Scott arrived on time, was polite and put things back the way he found them. The shoe booties were a nice touch.
Kathleen - Austin, TX
Scott was very pleasant and nice. He explained everything he did and what he recommended in a very professional , layman's terms. I would Highly recommend Scott and Appliance Express.
Scott - Austin, TX
Pete - West Lake Hills, TX
A very sharp and friendly guy who knows what he is doing.
Great person that came to my house
Guillherme - Austin, TX
Karan - Austin, TX
Isabel - Austin, TX
Kristen - Austin, TX
Scott M. was both professional and courteous, and he helped us solve the issue with our stove.
Lauren - Austin, TX
Scott was just wonderful and we couldn't have asked for anything more. Thank you again!
Brandy - Austin, TX
Great, friendly service!
Patrick - Austin, TX
Scott was very polite and knowledgable. I appreciated him explaining what the issue was and helping to resolve it quickly. He also helped teach me the best way to clean out my dishwasher to keep it running at its best. Thank you, Scott, for your help!
DISHWASHER WHIRLPOOL WDF520PADM7 "Arrived on site for no water coming into dish washer . Found water was shut off , valve separate then faucet . Turned water on and ran diagnostics all checked good . No water leaks detected at time of service . Job complete ."
REFRIGERATOR GE PSS26MSWASS Arrived on site for warmer then normal and poor water dispensing . Found poor air flow from freezer and filter head is possibly failing ( filter was just changed ) ordering bye pass and filter head . Use byepass first to make sure . Also ordering cover air fresh food . Will need autho . No water leaks detected at time of service . Please call to set return visit . ; ordrng 1 AUTHO and 1 WR02X12343 (cap filter bypass) and 1 WR17X12203 (refrigerator assembl) and 1 WR49X10091 (aasm cover ff inlet)
DRYER WHIRLPOOL WED75HEFW1 "Arrived on site ,replaced panel UI . Unit tested normal all buttons are functioning and no error codes . Unit is free of lint at time of service . Job complete ."
WASHER MAYTAG MVWX655DW1 "Arrived on site for leaking washer. Checked valves ,gear case , drain pump and hose. Didn’t find any evidence of leaks air and water . Did find hot water supply line was leaking down the back of control ,then down inside cabinet . Removed supply line and correctly threaded hose back on . Leak stopped . No other water leaks detected at time of service . Job complete ."
REFRIGERATOR KITCHENAID KRFC704FSS00 "Arrived on site , replaced both dispenser and side control . Side is not getting any power still. Called tech line and doing voltage and continuity checks there is a problem with internal door harness . ordering ice bucket , left hinge cover as well as side UI. No water leaks detected . Same Sr # as before . ; ordrng 1 W10849515 (DOOR LEFT HAND SS) and 1 W11039890 (UI) and 1 W11199487 (HINGE COVER )"
COOKTOP JENN-AIR JGCP648ADP "Arrived on site for 4 knob for gas range . No gas leaks detected at time of service . Job complete ."
RANGE JENN-AIR JGS9900BDS "Arrived on site fo touch pad not responding. Found ribbon cable solving and splitting . Replaced control panel. Tested unit and all button functions are working . Burners and oven function normal as well . No gas leaks detected at time of service .job complete ."
OVEN KITCHENAID KOSE500ESS02 "Arrived on site for key pad issues . Did a breaker reset , all connections looked good . Ran a preheat and all functions checking normal . Collected 108.24 cc . Job complete"
WASHER MAYTAG MLG2000AWW "Arrived on site for washer not going into high spinning . Found wax motor had failed in door latch/ lock assembly . Replaced motor . Tested unit and is now hitting the high rpm in spin cycle . No water leaks detected at time of service . Part 25.88 , labor 179.99. Collected 222.85 CC with tax . Job complete ."
RANGE KITCHENAID KSGG700EBS1 Arrived on site for left rear burner not lighting . Found burner cap slightly warped . Replaced cap and unit is lighting consistently . No gas leaks detected at time of service .job complete .
DISHWASHER KITCHENAD n/a "Arrived on site for dishwasher not draining . Found something lodged in drain motor and in drain hose . Shop vac drain line . Ran test wash , filled tub up a couple different times . Every time it drained . Nonwater leaks detected and motor still functioning at time of service .
WASHER WHIRLPOOL WFW70HEBW0 "Arrived on site for washer filling with water when not in use . Found solenoid on far right was leaking . Replaced inlet valve 98.54, labor 169.99. Collected 290.68 cc . Ran diagnostics cycle all checked normal . No water leaks detected at time of service . Job complete."
DRYER WHIRLPOOL LGB6400LW0 Arrived on site for dryer stopping mid cycle . Found gears in timer were not allowing unit to advance and would shut down . Replaced timer . Unit is now functioning as designed . No lint build up at time of service . Job complete .
RANGE WHIRLPOOL JGS1450FS0 Arrived on site for spark switches stuck in open position . Will need switches . No gas leaks detected at time of service . Please call to set return visit . ; O-emld tckt
REFRIGERATOR WHIRLPOOL WRX988SIBM00 "Arrived on site for display lights strobing .checke voltage , voltage is good . Ordering UI interface .will need autho; ordrng 1 W10789393 (cntrl-elec UI)"
DISHWASHER KITCHENAID KDTM354DSS4 "Arrived on site , replaced sump and motor .ran diagnostics all checked good . Nonwater leaks detected at time of service . Job complete ."
WASHER WHIRLPOOL WFW72HEDW0 "Arrived on site replaced bellow clamp . Ran diagnostics , all checked good . No water leaks detected at time of service"
DISHWASHER WHIRLPOOL KDTE204DSS1 "Arrived on site for dishwasher not starting . Found glass stuck in drain pump motor . Removed glass and tested , motor is functioning fine . Ran diagnostics all checked normal , unit is now draining . No water leaks detected at time of service . Job complete ."
DRYER WHIRLPOOL WED7590FW1 "Arrive on site for PF error . Found when unit is started dryer would start for a sec then shut down with Power failure code .checked outlet for voltage . Getting 208v , one leg to neutral was 203 other was 90v . Will need to have electrician to fix outlet/ breaker . No lint build up at time of service ."
DRYER KENMORE 417.931423 "Arrived on site for dryer not tumbling . Found belt broken . Replaced belt. Cleaned lint and other components look good at time of service . Job complete . One year warranty on parts and labor ."