Tom - Austin, TX
Our dish washer was not cleaning the dishes. Scott came and was excellent. The bits of food had been in the food over the holidays while we waited over Easter for our appointment. We had no problem with that. But after he left we washed and the machine still left food from the old dishes on the dishes. We are going to try again with fresh dishes later to see if the fix worked.
Stephen - Austin, TX
My 4 year 4 month old KitchenAide dishwasher went on strike. I called Appliance Express. The call was handled professionally. We set an appt. It was Verified. The Tech called with in the assigned window. He showed up on time. The dishwasher was repaired.
Don - Austin, TX
CF2 - Bastrop, TX
Prompt, friendly, great communication, flexible, and completed the repair quickly.
Jeffrey - Bastrop, TX
Showed up on time did a great job
Blu Laundry Rentals - Austin, TX
Scott is always so good. Always on time and very efficient. I tried to give him a hug but he is all business. What a great guy.
Norma - Austin, TX
The technician spotted the problem immediately
Joanna - Austin, TX
AMAZING Customer Service
Laura - Austin, TX
Scott was amazing, great personality and made sure everything was working before he left. He made sure i was happy with the service and did not have any questions before he left. Would definitely recommend and use again!
Jan - Lakeway, TX
For a follow-up to our new appliance glitch, the service call was punctual and informative.
Irina - Elgin, TX
Appliance Express did a great job fixing my washer.
Awesome! Very professional
Guillermo - Austin, TX
Meryl - Austin, TX
Service was Great, Scott was very efficient and informative.
Angie - Austin, TX
Helpful tips on loading washer appreciate d!
Thank you Scott. You did a great job for our tenant!
Bretagne - Austin, TX
WASHER WHIRLPOOL WTW5000DW1 "Arrived on site , replaced drain hose and wash plate . Unit is still not hooked up to water supply . Manually tested unit all checked normal . No water leaks detected at time of service . Job complete ."
REFRIGERATOR KITCHENAID KRSC500ESS01 "Arrived on site for frost build up and freezer light out . Found upper freezer gasket not sealing properly and light not working . Switch tested good . Replaced light ,unit is functioning properly . Ordering freezer gasket . . No water leaks detected .; ordrng 1 WPW10355585 (gasket-fip)"
RANGE WHIRLPOOL WFG320M0BS3 Arrived on site replaced upper trim on door . No gas leaks detected at time of service . Job complete.
WASHER WHIRLPOOL MHW8200FW0 Arrived on site for wet clothes at end of cycle . Ran diagnostics no error codes . Checked wl switch all checked normal . Went over soap and loads with customer and she is loading accordingly and proper soap. Didn’t detected any unbalanced load during diagnostics . Replaced ACU according to service pointer . Ran diagnostics and unit tested normal . No water leaks detected at time of service . Job complete .
WASHER WHIRLPOOL WTW4955HW1 "Arrived on site for leaking washer . Checked all connections and hoses , all dry . Ran diagnostic got 7-1 ,2-1,0-5 errors . Ran wash cycle and all checked normal , no leaks detected . Fill tub manually 3/4 of the way, and drained . All hoses and connections were dry . Could not duplicate leaks or flooding at time of service . Job complete."
DISHWASHER KITCHENAID KDTE104DWH0 Arrived on site for poor washing . Found weak wash motor . Ran diagnostics no error codes . Replaced sump and motor ran diagnostics all checked normal . Nonwater leaks detected at time of service . Job complete .
DRYER AMANA NED4655EW1 "Arrived on site for not drying , taking multi cycles to dry and lint building up on clothes .Unit is heating up properly ran air flow test and found massive air flow restriction . Recommended to had customer contact apt office to get vents cleaned out . No lint build up at time at service . Job complete ."
REFRIGERATOR KITCHENAID KBFS22EWMS9 Arrived on site for freezer leaking . Found duck bill clogged closed . Replaced old drain with new drain kit .steamed drain tube . Removed ice . From bottom of freezer . Nomwater leaks detected at time of service .job complete
WASHER WHIRLPOOL WFW92HEFU0 "Arrived on site for unit staying locked . Found dispenser is leaking and getting more soap in unit then called for causing sudsing issues . Ordering dispenser assembly . Part 172.44, labor 259.99. Total 432.43. Collected 109.99 cc w/ tax . No other leaks detected at time of service ; ordrng 1 W10862190 (dispenser)"
DRYER WHIRLPOOL WED92HEFU0 "No issues with dryer , was washer leaking . No charge"
MICROWAVE GE PEB7227DL1WW Arrived on site for door not opening on MW. Found service pointer on ge service web site RA01-19. Ordering new door and control panel . CS has ordered parts . Please call to set return visit .; O-emld tckt
DISHWASHER WHIRLPOOL WDF520PADM7 "Arrived on for dishes not drying . Ran diagnostics , no error codes . No rinse aid in tank . Heater is coming on at end of diagnostics cycle . Customer instructed on how important rise aid is in the drying prosseces .no water leaks detected at time of service . Job complete ."
DISHWASHER KITCHENAID KDTE104DSS0 "Arrived on site for dishwasher not starting . Found control panel had no response . Replaced console UI . Ran diagnostics cycle all checked normal. No water leaks detected at time of service. Job complete ."
MICROWAVE WHIRLPOOL WMH32519HZ1 "Arrived on site for microwave dead . Found fuse. Had blown Due too switch failure . Replaced both interlock, fuse. Tested unit all checked good. Job complete"
REFRIGERATOR FRIGIDAIRE FFHS2611LWF "Arrived on site replaced control and freezer gasket. Steam freezer evaporator. All check good . Will need parts reaserch on ice maker , not the right connection . No water leaks detected at time of service . ; ordrng 1 ICEMAKER and 1 PARTSRESEARCH"
OVEN WHIRLPOOL WOS72EC0HS00 Arrived on site replaced console and control . Fixed display and communication errors . Unit is still not heating up found one of the legs is not present . Will need an an electrician . Job complet .
WASHER WHIRLPOOL WTW5000DW1 "Arrived on site for dead washer . Checked voltage to outlet . Was able to get unit into diagnostics mode . Only error code was main control . Replaced control , ran diagnostics all checked normal . No water leaks detected at time of service . Job complete"
WASHER MAYTAG MHW5630HW0 "Arrived on site ,replaced console and control . Ran diagnostics got pressure switch out of range checked hose no kinks . Ordering wl switch ,hose . Please call to set return visit . Nomwater leaks detected at time of service . ; ordrng 1 W11314654 and 1 W11314654 (HOSE )"
WASHER MAYTAG MVWC565FW1 "Arrived on site for washer making noise during spin . Found oil leaking from gear case . Replaced gearcase . Calibrated and Tested unit , all checke normal . No water leaks detected at time of service . Job complete .
REFRIGERATOR WHIRLPOOL WRF540CWHB00 Arrived on site for ticking noise . Found control/ diffuser was clicking and getting hung up. No ice or condensation . Replace part and all is quiet . Called tech line to document No water leaks detected at time of service . Job complete .