Easiest service ever
Dean - Austin, TX
Scott was great! Not only did he quickly diagnose and fix our issues but was super communicative, very easy going and very pleasant to chat with.
wonderful service,very knowledgeable and honest,
Elaina - Austin, TX
I was impressed with Scott's knowledge and honesty,thank you for the advise and the well done job
Mary - Austin, TX
Great and prompt service
Eric - Austin, TX
Carol - Austin, TX
Scott is extremely professional and is an excellent service agent. Thank you!
Very professional. Great service, explained what was wrong and how he fixed it.
Dale - Austin, TX
Very professional, courteous service!
Laurie - Austin, TX
Scott was very prompt, courteous, and professional. He took time to cover his shoes before entering my home, which I viewed as a sign of respect. He took the time to thoroughly troubleshoot the issue with my appliance. Once he found the problem, he explained and showed me what to look for if this ever happens again and how to quickly resolve the issue. He then reassured me that I have made a good purchase decision with this particular model of refrigerator. Thank you Scott!
Steve - Austin, TX
Quick and good job.
Jason - Austin, TX
Pierce - Austin, TX
Patricia - Austin, TX
Carrie - Driftwood, TX
Ruth - Austin, TX
Brian - Austin, TX
We used Appliance Express for a repair covered by warranty and the service was excellent.
Ebenezer - Pflugerville, TX
The representative came on time.He fixed the appliances perfectly. Good job scott ,you are the best!
DISHWASHER WHIRLPOOL WDF130PAHS0 "Arrived on site for no heater coming on . Ran diagnostics , found element not heating . Heater checked normal ,ohmed correctly . Found control not sending voltage .ordering control . Please call to set return visit .; ordrng 1 W11087225 (CONTROL)"
DRYER WHIRLPOOL WED5000DW1 "Arrived on site for no heat dryer. Checked voltage at terminal block, found dropping one leg of power. Confirmed previous diagnosis from previous technicians diagnosis. Quick pics of voltage jacks on meter. Job complete
DRYER MAYTAG MEDX655DW1 "Arrived on site for long dry times . Found unit is heating . Found using flow kit , found restriction . Recommended having vent cleaned . No lint build up at time of service . Job complete."
OVEN WHIRLPOOL WFG505M0BS3 "Arrived on sit for front of oven conserns . Ran temp check in oven heating oven to 400 , avg tem was 398.5. Checked temps on front of unit ran around 145-163 on top of oven door . Glass was 123-130. Side of door 132.143 . No gas leaks detected@ time of service .
WASHER WHIRLPOOL WFW97HEDW0 Arrived on site for washer throwing long drain code . Removed drain trap and found a couple pieces of cloth clogging drain . Ran diagnostics and all checked normal and unit is finishing test now . No water leaks detected at time of service .
OVEN KITCHENAID KEBS177SSS00 Arrived on site for wall oven flashing error code . Ran diagnostics found stuck key pad error . Hard power reset has fixed issue for now .
REFRIGERATOR WHIRLPOOL WRS325SDHZ02 ordrng 1 W10900868 (HINGE ) and 1 WP2182181 (thimble)
MICROWAVE WHIRLPOOL WMH32519HB3 Arrived on site for unit fan making strange noise and sparking . Found customer only had it spark once and used microwave with rack in while heating with single item . Outside dampener was responsible for blower making noises .job complete .
WASHER WHIRLPOOL WTW4850HW1 Arrived on site for no cold water . Found hoses on wrong valves . Reversed supply hoses . Ran diagnostics . Correct water temps . All checked normal . Job complete.
DRYER WHIRLPOOL WED75HEFW1 Arrived on site for no heat . Found out let us dropping one of the legs of power . Checked breakers . Recommended to have electrician check outlet and breakers. No lint build up at time of service . Job complete
DRYER MAYTAG MEDC215EW0 "Arrived on site for dryer running but not heating . Found thermal fuse had blown . Replaced fuse ,checked heater ,and other thermostats .all checked normal .also checked blower wheel . No lint build up at time of service . Did shorten vent hose . Job complete ."
DRYER WHIRLPOOL WED8000DW3 Arrived on site for no heat . Found out let us dropping one of the legs of power . Checked breakers . Recommended to have electrician check outlet and breakers. No lint build up at time of service . Job complete
WASHER WHIRLPOOL WTW7500GC2 Arrived on site for unit not working . Found control completely dead . Replaced control . Ran calibration and test wash . All checked normal . No water leaks detected @ time of service . Job complete . Talked to MS on entitlement .
REFRIGERATOR WHIRLPOOL WRT549SZDM01 Arrived on site installed tube inlet extension . Job completed .
REFRIGERATOR WHIRLPOOL KRSC503EBS01 "Arrived on site for no cool in fresh food . Freezer temps normal . Found soft fluffy ice on evap . Fan was hitting some frost . Defrosted evap. Moved thermostat ,replaced fan scroll w/ fan . No water leaks detected at time of service . Job complete."
DRYER LG dle8377nm "Arrived on site for loud dryer . Took dryer drum out found a file , some bullet heads , couple fence staples . Removed obstructions . Rollers, pulley, and motor all checked good . Put dryer back together , tested unit all checke normal . Noise has gone away .
MICROWAVE KITCHENAID KCMS2055SSS1 "Arrived on site for microwave not heating . Found mag not engaging Believe it’s a switch issue . ; ordrng 1 WP8185271 (brkt-mount)"
WASHER WHIRLPOOL WFW5090JW0 "Arrived on site ,replaced UI control . Ran diagnostics ,all checked normal . No water leaks detected at time of service . Job complete ."
REFRIGERATOR WHIRLPOOL WRS325FDAM04 "Arrived on site , replaced both light controls . Unit is now lighting up . No water leaks detected at time of service .job complete ."
REFRIGERATOR WHIRLPOOL WRF555SDFZ10 Arrived on site for poor water flow from dispenser . Filter head has failed due to bad filter . Replaced filter head . Left bye pass in and recommended new filter . No water leaks detected at time of service . Job complete