Rebecca - Lakeway, TX
Great job, thorough service, friendly, knowledgeable and prompt. If I need service again, I hope I have the same technician!
Rose Martinez - Lakeway, TX
Scott did an outstanding job replacing part / parts in my washer! He is very professional, explains himself well, my washer hasn't made the loud screeching sound since! Thank you Scott
Great Service, very friendly and replaced parts in a good amount of time.
Lacey - Austin, TX
Great service and personality!
Josie - Austin, TX
Jan - Smithville, TX
On time and informative
Bea - Austin, TX
Patty - Austin, TX
Great service...all is well.....thanks
Victor - Austin, TX
Scott is an absolute expert - great tech
Lisa - Austin, TX
Contacted Maytag/Whirlpool, about an issue with our (almost) 1 year old dryer. Appliance Express contacted me to schedule an appointment. This was all accomplished within 5 days! AE's technician, Scott, was very knowledgeable, even came prepared w possible part! He was right, it was the door switch which he quickly replaced and I was ready to go! Fantastic experience! Will keep this number handy and will recommend to others!
Candice - Austin, TX
Ben - Austin, TX
Fast, efficient, clean and friendly.
Karen - Austin, TX
I would definitely use Appliance Express again. Scott was professional, knowledgeable and accommodating. Very helpful
Scoot was nice
Brayden - Pflugerville, TX
Easiest service ever
Dean - Austin, TX
Scott was great! Not only did he quickly diagnose and fix our issues but was super communicative, very easy going and very pleasant to chat with.
wonderful service,very knowledgeable and honest,
Elaina - Austin, TX
I was impressed with Scott's knowledge and honesty,thank you for the advise and the well done job
REFRIGERATOR WHIRLPOOL KRSF505ESS01 Arrived on site for ice tasting like silicone . Did find grease in ice bucket . Replaced bucket . Nonwater leaks detected at time of service . Job complete .
WASHER MAYTAG MVWX655DW1 "Arrived on site , replaced actuator . Ran diagnostics . All checked normal . Job complete. Nonwater leaks detected at time of service .
REFRIGERATOR WHIRLPOOL WRF540CWHZ00 "Arrived on site for no ice .found Im had failed due to moisture and frost build up due to door rails and light switch failing . Replaced ice maker , IM operating normally now . Ordering rails and switch No water leaks detected at time of service .; ordrng 1 W11396033 (SWITCH ) and 2 WP13055901 (slide)s"
WASHER WHIRLPOOL WTW7000DW0 "Arrived on site for unit not filling . Found valve had cracked and has been getting control,connection wet . Connection is bad . Will need housing with harness as well as control . ; ordrng 1 W11173597 (HOUSING )"
OVEN MAYTAG MMW7730DS01 "Arrived on site for unit making noise while operating . Found mW cooling fan making noise while running . Ran diagnostics ,no other issues found . Will need to reorder fan, defective part. ; ordrng 1 W10838964"
DRYER MAYTAG MEDB835DW4 "Arrived on site for dryer making noise . Found left back roller bearing having rust inside . Replaced all rollers , pulley . Used pads under motor mount . Unit is now running quiet . No lint detected at time of service . Job complete ."
ICE MACHINE KITCHENAID KUIS18NNXB2 Arrived on site for no ice . Found grid cutter wire broken . Replaced cutter grid . Unit is making sheet of ice bye time repair was complete . No water leaks detected at time of service . Job complete .
WASHER WHIRLPOOL MVWC465HW2 Arrived on site for oil under washer . Found oil dripping from gear case . Replaced gear case . Ran calibration and diagnostics test . All is checked normal with unit . No water leaks detected at time of service . Job complete .
DRYER WHIRLPOOL WGD8620HC0 "Arrived on site , replaced control after checking thermostats . Ran several several cycles ,all checked normal . No lint build up at time of service . Job complete ."
WASHER WHIRLPOOL WTW4850HW1 "Arrived on site for washer leaking . Talked to customer unit was making loud noises and banging around before it started leaking . Found crack in tub bye left shock . Ordering tub , replacing gearcase on return ,may need suspension as well . Will need second man due to placement of washer . Please call to set return visit .; ordrng 1 2MAN and 1 W10371566 (tub)"
REFRIGERATOR LG LFX25991ST "Arrived on site ,replaced fan motor and mullion . Error code went away . Control wasn’t needed . No water leaks detected at time of service . Job complete ."
REFRIGERATOR MAYTAG MBF2258DEM00 "Arrived on site for fridge leaking . Found drain tube clogged up . Replaced drain tube . Steamed out drain . Water is draining properly now . No water leaks detected at time of service . Job complete .
DISHWASHER KITCHENAID KDTE334GPS0 "Arrived on site , ran diagnostics got latch error code . Replaced door latch . Ran diagnostics all checked normal . Nonwater leaks detected at time of service . Job complete ."
WASHER WHIRLPOOL WTW8500DC0 "Arrived on site ,replaced console and control. Ran calibration and diagnostic wash . All checked normal . No water leaks detected at time of service . Job complete ."
DISHWASHER KITCHENAID KDTE104ESS1 "Arrived on site for heater not coming on . Ran diagnostics ,got 7-1 . Heater checked good on continuity and ohms . Found control burned . Replaced control ( still covered . Ran diagnostics all checked normal , DW now heating . Nonwater leaks detected at time of service .job complete ."
WASHER MAYTAG MHW5630HW0 Arrived on site for washer leaking . Found water is coming out of dispenser . Will need two man as unit is stacked . Please call to set return visit ; ordrng 1 2MAN
WASHER GE HLC1700AXW "Arrived on site ,replaced motor with MCU . Ran diagnostics and spin cycle .all checks normal .no water leaks detected at time of service . Job complete ."
WASHER MAYTAG MVWC415EW1 Arrived on site for washer leaking . Found no leaks with washer . During drain cycle water was over flowing drain stand . Job complete . Recommended customer has a plumber look at drain.
WASHER WHIRLPOOL WET4027HW0 "Arrived on site for washer not starting . Found lid latch not engaging ,just clicking . Will need to replace latch , will need second man . No water leaks detected at time of service .; saved tckt"
DRYER LG DLEX3370W Arrived on site for dryer not turning or heating . Found unit is turning but not heating . Checked thermostats and fuse . Both checked normal . Checked and found element failing . Ordering control for the not turning happened again . Please call to set return .; ordrng 1 AGM75370001 (CONTROL)