Local Reviews
for Kevin

Appliance Express Rated 4.8 out of 5 stars based on 172 customer reviews

Map of Austin, TX

Great service!




Review of Appliance Express


Map of Canyon Lake, TX

Great experience !




Review of Appliance Express

Prompt very polite .Kevin excellent. On time. Very professional.


Map of Texhoma, OK

Adjust refer shelving




Review of Appliance Express

All good


Map of New Braunfels, TX

Customer




Review of Appliance Express

Great Service!


Map of New Braunfels, TX

Good service




Review of Appliance Express

Did a good job


Map of Canyon Lake, TX

Kevin's awesome




Review of Appliance Express

Our appointment was cancelled with Lowes warranty, and they never contacted Kevin to let him know. But he did contact me and was very polite.


Map of Kyle, TX

Martin




Review of Appliance Express

Great service


Map of Canyon Lake, TX

Exceptional Work




Review of Appliance Express

Kevin came in diagnosed the problem and had a quick resolution. Very respectful, seems like a go getter. I couldn't be more pleased.


Map of New Braunfels, TX

Great service




Review of Appliance Express

Timely and professional. Knowledgeable about the product.


Map of Austin, TX

Good Experience




Review of Appliance Express

Kevin came to work on my Whirlpool washer. He did maintenance on it and gave me some good tips. He was very nice and very professional. It was a good experience.


On time, professional




Review of Appliance Express

Kevin was on time and efficient in his work great job!


Great Service




Review of Appliance Express


Awesome Service by Kevin




Review of Appliance Express

Kevin came twice to work on our washer. He was very professional and was happy to answer our questions.


Prompt service, very polite




Review of Appliance Express

Kevin arrived just when he said he would. He communicated thoroughly all through the process, and finished the project quickly. I'd use this company again!


Great Service




Review of Appliance Express


Kevin B.

Kevin B.

MICROWAVE KITCHENAID KOCE500ESS05 "Arrived on site and found both fans are operating properly customer is not using convection bake and did not know it was a different setting. Oven is operating as intended, job complete"

Near High Plains Dr, Dripping Springs, TX 78620
Kevin B.

Kevin B.

WASHER MAYTAG MVWX655DW1 "Arrived on site and found motor assembly is good, took picture. Found washplate is wobbly/loose. Also found tub hub is wallowed and teeters against the gear shaft while spinning. Gearcase, hub, and washplate will need to be replaced to correct issue. No water leaks detected at time of service, job complete."

Near Saddlehorn Dr, Dripping Springs, TX 78620
Kevin B.

Kevin B.

WASHER MAYTAG MVWB865GW0 "Arrived on site and found valve is leaking water into the basket. Replaced valve assembly and leaking has stopped. Recommended to customer that waterlines be replaced. No water leaks from connections at time of service, job complete"

Near Winchester Dr, Dripping Springs, TX 78620
Kevin B.

Kevin B.

OVEN JENN-AIR JJW2830DP00 "Arrived on site and found F2E1 error code, took 1 picture. Replaced control panel and oven is now operating properly.

Near Serene Estates Dr, Austin, TX 78738
Kevin B.

Kevin B.

RANGE JENN-AIR JIS1450DP2 "arrived on site and found F 47 error showing on display, spoke with tech line and they recommended replacing module. After replacement right hand side is now operating properly.

Near Crystal Springs Ct, The Hills, TX 78738
Kevin B.

Kevin B.

DRYER ELECTROLUX EFMG617STT0 arrived on site and disassembled dryer and inspected and replaced wheels, and tensioner pulley, not find any specific source of rattling noise. Noise is not affecting operation of dryer. Drum is not damaged. Blower wheel is not damaged. Took pictures of everything. While reassembling dryer found multiple points where fasteners will not tighten, county points are worn and this is likely why rattling increases over time as screws loosen."

Near Lukas Trail, Dripping Springs, TX 78620
Kevin B.

Kevin B.

DRYER WHIRLPOOL MGD6630HW0 "Arrived on site and found F3E3 saved multiple times, inlet thermistor is showing 9.8K, outlet thermistor is showing 4.8K, techline recommendation is to replace both thermistors and control. 1 W10623852 (thermistor) and 1 W11350218 (CONTROL BOARD ) and 1 WP8577274 (thermistor)"

Near Tender Valley Cove, Driftwood, TX 78619
Kevin B.

Kevin B.

DISHWASHER KITCHENAID KDTE234GPS0 "Arrived on site and inspected dishwasher and found it is dripping from the left corner during the cycle. Took picture. Found dishwasher door is not seated properly disassembled dishwasher and after correcting leaking has stopped. No further repair is required at this time, job complete"

Near Blue Ridge Dr, Dripping Springs, TX 78620
Kevin B.

Kevin B.

COOKTOP KITCHENAID KGCU467VSS02 "Arrived on site and found right rear burner is incorrect. Removed burner head and reseated orifice and after reconnecting it is now working properly. No further repair is needed at this time, job complete"

Near Blue Ridge Dr, Dripping Springs, TX 78620
Kevin B.

Kevin B.

MICROWAVE KITCHENAID KOCE500ESS05 "Arrived on site and inspected microwave/oven combo and found bottom vent cover is bent upwards. Removed oven door and found there is a lip which is allowing cabinet facing edge to push upwards on vent cover. Also found silicon was added along the top of the control panel to hide the gap left over. Explain situation to homeowner, builder will need to raise the installation shelf up 1/8 to 1/4 of an inch to provide enough clearance for the vent and to cover the top of the cut out."

Near Cades Spirit Bend, Austin, TX 78738
Kevin B.

Kevin B.

WASHER KENMORE 110.266525 "Arrived on site and inspected washer and found when cycle is set to a spin basket is moving. Found agitator dogs are broken.. No water leaks from connections at time of service, ; ordrng 1 285785 (clutch) and 1 785727 (AGITATOR) and 1 WP389140 (drive block)"

Near Kansas River Dr, Austin, TX 78745
Kevin B.

Kevin B.

REFRIGERATOR KITCHENAID KRMF606ESS01 "Arrived on site and inspected refrigerator and found pantry control is not working. Found water in drawer cavity that has shorted board. Also found harness leading back to refrigerator cabinet has multiple broken wires. Also found communication wire at harness to refrigerator cabinet has separated.

Near Onion Creek Dr, Manchaca, TX 78652
Kevin B.

Kevin B.

WASHER KENMORE 417.420421

Near Spyglass Dr, Austin, TX 78746
Kevin B.

Kevin B.

DISHWASHER WHIRLPOOL WDF330PAHB2 "Arrived on site and sent dishwasher into a diagnostic cycle and found all functions are operating properly. Confirmed heating element is on at the end of the cycle. Could not duplicate customers experience. No water leaks from connections at time of service, job complete"

Near S MoPac Expy, Austin, TX 78746
Kevin B.

Kevin B.

WASHER WHIRLPOOL WFW75HEFW0 "Arrived on site and inspected washer and found no hot water during cycle, found error code F8E1 and inspected valve and found connection is not attached. After correcting valve is now working properly. No water leaks from connections at time of service, job complete"

Near Rialto Blvd, Austin, TX 78735
Kevin B.

Kevin B.

DRYER WHIRLPOOL WED7590FW1 "Arrived on site and found dryer is rattling during cycle, spoke with techline and they recommended driving two screws through motor mount into base of dryer. After this rattling has stopped. No lint buildup in dryer at time of service, job complete."

Near Rialto Blvd, Austin, TX 78735
Kevin B.

Kevin B.

WASHER WHIRLPOOL WFW92HEFW0 "Arrived on site and found customer is experiencing detergent is diluted in reservoir. Spoke with tech line and they recommended replacing dispenser, after replacement washer is now operating properly, job complete."

Near Titania St, Austin, TX 78741
Kevin B.

Kevin B.

REFRIGERATOR KITCHENAID KRMF706ESS01 "Arrived on site and inspected refrigerator and found ice production is good but cubes look eroded. Took pictures. Ice dispenser will still operate properly and water dispenser is also working correctly. Ice erodes if they are not used due to ice box fan constantly running. Test 56 no errors, test 57 passed correctly, test 45 filled icemaker properly.No water leaks from connections at time of service."

Near Armstrong Cove, Buda, TX 78610
Kevin B.

Kevin B.

DRYER MAYTAG MEDB765FW0 "Arrived on site and inspected dryer and found door switch has failed, after replacing switch dryer is now operating properly. No lint found at time of service, job complete"

Near Poncha Pass, Austin, TX 78749
Kevin B.

Kevin B.

DISHWASHER KITCHENAID KDTE104ESS1 "Arrived on site and inspected dishwasher and found control board has burnt out, harness has also burnt. While attempting to replace harness pump and motor started leaking, cleared water out of it but a new one will be needed to complete repair will also need to bring back control panel. explain to customer that dishwasher should not be used it will leak water. Control board and harness have been replaced. No water leaks from connections at time of service.; ordrng 1 WPW10348269 (drain pump) and 1 WPW10605057 (pump and motor assy)"

Near Oak Branch Ridge, New Braunfels, TX 78130