Quick and Informative
Brenda - Austin, TX
It only took less than 10 min. for Kevin to discover what had happened to make my washer stop responding. He then took me through how to keep the problem from happening again and he was very thorough.
Prompt and Courteous Proffesional Service
Buddy - Austin, TX
Linda - Austin, TX
Ken was courteous, practiced above and beyond Covin 19 safety and fixed our 9 year old Maytag washer in just one visit!! Excellent all around service!!
Leanna - Austin, TX
Great Service under warranty
Alan - Austin, TX
Prompt response and super diagnostics. Amazing 😉
Matthew - Kyle, TX
Darrel - Austin, TX
Odd ball problem with ice maker. Kevin was able to work it out and replace part, probably in 20 minutes...thanks
Service was great
Darlene - Austin, TX
Great service !!!!
Yorly - Austin, TX
Joe - Austin, TX
Very pleased with the service. Came in, got to work on my fridge right away, explained things as he was diagnosing the problem and politely answered all my questions. He quickly diagnosed the problem and replaced a part to fix it. He never hesitated at any time and seemed extremely knowledgeable about the repairs.
Elizabeth - Austin, TX
Dishwasher warranty repair
Sherri - Buda, TX
Douglass - Austin, TX
Bryson - Austin, TX
Service for our dryer was quick and honest.
LEONARD - Austin, TX
Appliance Express is now my "Go-to" company for all my appliance repairs. Kevin did a great job of diagnosing the problem with my KitchenAid dishwasher, fixing it, and then running a check on all the functions. His professionalism and expertise were clearly of the highest level. He has great communication skills as well. Thank you!
WASHER WHIRLPOOL WFW560CHW0 Arrived on site powered on washer and found it is operating normally sent a video of it working to kevin/office.
DISHWASHER WHIRLPOOL WDF331PAHS "Arrived on site and inspected dishwasher and found it is not draining, replaced drain pump and it is now operating normally, no water leaks from connections at time of service, job complete"
RANGE WHIRLPOOL WFE505W0HB1 "Arrived on site and replaced main harness and cooktop surface diagnosed by previous technician, although harness is not correct for this bottle was able to disassemble the original harness and move over the relevant wiring. Job complete"
RANGE WHIRLPOOL WOS51EC0HS01 "Arrived on site and found save error codes F8E0, F6E4, pre-ordered blower fan did not arrive. Spoke with tech line and they recommended replacing blower fan, hall sensor is likely going out. Will need to order blower to correct issue. 7727531747; ordrng 1 W11248652 (BLOWER)"
WASHER WHIRLPOOL WTW7500GW0 "Arrived on site and inspected washer and found debris inside drain pump causing it to rattle, after correcting washer is now working properly. No water leaks from connections at time of service, job complete."
ICE MACHINE KITCHENAID KUIX535HPS00 "Arrived on site and inspected ice machine and found it is off. Turned on machine and found incoming water flow is weak. Replaced inlet valve and it is now operating properly, no water leaks detected at time of service, job complete"
WASHER WHIRLPOOL WTW4855HW1 "Arrived on site and replaced capacitor diagnosed on previous visit after replacement washer is now operating properly. No water leaks from connections at time of service, job complete"
WASHER ESTATE TAWX700JQ1 "Arrived on site and inspected washer and found that lid switch has failed, after replacing the switch washer will now complete a spin cycle. No water leaks from connections at time of service, job complete.
WASHER WHIRLPOOL WFW5090GW "Arrived on site and inspected washer and found shipping bolts are still attached, remove shipping bolts and set washer into a spin cycle with a small load of towels and it is now operating normally. No water leaks from connections at time of
WASHER WHIRLPOOL WFW5620HW0 "Arrived on site and found power button has failed on control panel, replaced control panel and all function has returned to washer. Washer is stacked"
RANGE KITCHENAID KSGG700ESS1 "Arrived on site and inspected range and found igniter is not lighting on 2nd attempt to maintain temperature, replaced igniter with truck stock and preheated And found temperature is off above 270°, took pictures. Replaced temperature sensor also. No further repair is required at this time, job complete."
COOKTOP WHIRLPOOL WCG97US0HS "Arrived on site and found spark module has failed and common wire is broken, after replacing spark module it is now operating properly. job complete"
WASHER AMANA NTW4516FW3 "Arrived on site and inspected washer and found error code for unbalanced load, set washer into a manual diagnostic cycle and confirmed all functions are operating normally. Discussed with customer correct loading procedure and how to correct an unbalanced load. No other issues found with washer, no water leaks from connections at time of service, job complete"
WASHER WHIRLPOOL WTW8040DW "Arrived on site and inspected washer and found debris inside drain pump rattling, cleared drain pump and it is now normal and operating properly. No water leaks At time of service, job complete"
RANGE AMANA AGR5330BAS3 on site and replaced sensor and control diagnosed by previous technician, after replacement confirmed bake cycle will begin normally. Job complete"
DRYER ROPER RED4516FW "Arrived on site and inspected dryer and found it is not hooked up to power or a vent. Diagnosed only with meter and found cut off has failed, thermal fuse, heating element, and thermostat All check good, replaced cut off from non-inventory stock. was able to recommend that they get their vent cleaned to prevent issue from happening again job complete"
DRYER MAYTAG MEDB835DW4 "Arrived on site and found customer hears a noise during operation, inspected dryer and found temperature is good vent to exterior of home is good. Heard noise for a few seconds but not enough to diagnose. Requested that customer either take video or wait until noise happens every use, job complete"
WASHER WHIRLPOOL WFW86HEBC0 "Arrived on site and inspected washer and found one support spring has failed and tub has fallen inside of washer. Best case scenario washer could be repaired by replacing the mounting spring. Two technicians will be needed in order to lift tub back into place and replace spring..; ordrng 1 2TECHS and 1 W11106747 (bellow) and 1 W11266650 (MOUNTING SPRING) and 1 W11415987 (SHOCKS)"
DRYER MAYTAG MEDX655DW1 "Arrived on site and inspected dryer and found left support wheel has disintegrated. Rebuilt dryer using repair kit and it is now operating normally. No lint found in dryer at time of service, job complete"
OVEN WHIRLPOOL WOS51EC0HS01 "Arrived on site and inspected oven and found there is no sound from control panel, no sound when timer goes off or when buttons are pressed. Replaced control panel and it has returned to normal. Customer will need to re-connect oven to Wi-Fi, job complete"