Royce - Austin, TX
Kevin with Appliance Express is the BEST!!! Great Experience!!! Super knowledgeable.
Jean - Austin, TX
Excellent service and very knowledgeable technician
Charlene - Austin, TX
After 2 terrible experiences with another company Service Express came in and properly completed the Maytag washer repair with ease. They were on time, very professional, and they had all the parts needed. I would definitely use them again!
Great fast service
Heather - Buda, TX
Timely and quick service to fix a freezer internal drawer. Thank you.
Tracy - Dripping Springs, TX
Very patient and thoughtful
On time, fixed the problem, courteous
Amy - Austin, TX
Pamela - Wimberley, TX
Kevin was knowledgeable and quickly solved the problem.
Ken - Austin, TX
Prompt, quality customer service is always appreciated.
Joel - Austin, TX
He was on time and fixed the problem.
Kristi - Austin, TX
Tierney - Austin, TX
Kevin did a great job diagnosing and fixing our washing machine.
Rodney - Austin, TX
Tamara - Austin, TX
Ronald - Austin, TX
It seem to me that he had seen the same problem Took5 minutes to determine the problem and correct it
Fixed it fast!
Kelly - Austin, TX
Very pleased. Nice guy. Fixed it very quickly.
DRYER WHIRLPOOL WED4850HW "Arrived on site and inspected dryer and found it is heating properly but there is no airflow. Took picture of airflow meter, showed apartment maintenance that the vent to the exterior will need to be corrected before dryer is operated again. Confirmed dryer is heating properly
COOKTOP KITCHENAID KICU509XBL Arrived on site and inspected cooktop and found no power showing on display. Replaced module and display per previous technician diagnosis. After replacement sent video to CS of cooktop operating properly after repair. 7728816120
OVEN WHIRLPOOL GBS307PDS3 "Arrived on site and inspected oven and customer is still experiencing light on randomly at night. Discussed possibilities of a latch issue or a control panel light button issue with customer.
REFRIGERATOR WHIRLPOOL WRS315SDHZ05 "Arrived on site and inspected refrigerator and start device is tripping, inspected compressor and found it is hot to the touch. Removed evaporator cover and found no frost pattern. Send pictures to CS & LM refrigerator will need a sealed system repair.; ordrng 1 8201786 (start device,combo) and 1 W10143759 (drier (service)) and 1 W10507884 (compressor) and 1 W10913906 (coupler) and 1 WP2188823 (evaporator)"
REFRIGERATOR KITCHENAID KBFN502ESS "Arrived on site for air filter falling out of receptacle, used heat gun to widen side clips of air filter so it stays in place. Sent pictures of adjustment to CS. Job complete"
DRYER WHIRLPOOL WED4815EW1 "Arrived on site and inspected dryer and found apartment maintenance has corrected voltage and cleared vents. Took one picture showing airflow meter and temperature showing on multimeter, dryer is operating properly.
WASHER MAYTAG MHWE201YW00
WASHER MAYTAG MVWB765FW1 "Arrived on site and replaced gearcase and agitator diagnosed on previous visit, homeowner has a parts authorization MSA59S9FP1. Ran test 52 and test 51, no water leaks at time of service, job complete"
REFRIGERATOR JENN-AIR JF42NXFXDE02 "Arrived on site and found all fresh food LEDs on left-hand and right hand side are out. Freezer lights and fresh food ceiling lights are still working properly. Spoke with tech line and he assisted with wiring diagram and found left lower LED has failed. After replacing it all lighting has returned, job complete 7728803008"
COOKTOP KITCHENAID KCGD500GSS00 "Arrived on site for a customer smelling gas in the cabinet and right front igniter nuisance sparking. Found a slow leak at gas line connection to regulator, sent a video to CS. Added Teflon tape to correct leaking. Spoke with tech line and they recommended replacing burner head and cap to correct nuisance sparking. Will also bring back harness to ensure repair on the next visit. 7728796772; ordrng 1 W10732969 (burnr-head) and 1 W10910373 (cap-burner)"
REFRIGERATOR JENN-AIR JF42NXFXDE02 "Arrived on site and inspected refrigerator and found no power showing. Removed upper cover panel and checked incoming power at harness connector on plug and there is no incoming power. Took picture. Outlet is visible but installation has screwed refrigerator into cabinet. Kitchen has wood floors, installer will need to uninstall refrigerator so that electrician can correct outlet. Draped power cord over door and used an extension cord to connect refrigerator to outlet in the adjoining room. Refrigerator has powered on and is running. 7728803544"
DISHWASHER KITCHENAID KDTE234GPS0 Arrived on site and inspected dishwasher and found it will fill with water but wash motor is not running. A new wash motor will be needed to correct issue. Wash motor and drain pump should be replaced together. No water leaks from connections at time of service.; ordrng 1 W11085683 (pump&motor)
DRYER WHIRLPOOL WGD9400SU0 "Arrived on site and inspected dryer And found igniter is heating but gas valve solenoid coils have failed. I need a new gas valve set to correct issue; ordrng 1 279834 (2 coil gas valve set)"
DRYER WHIRLPOOL WED5000DW2 "Arrived on site and found customer is experiencing timer not moving during cycle. Confirmed it is heating properly and airflow is good replaced timer and cycling thermostat. Job complete"
REFRIGERATOR GE TFB26PPDABB arrived on site and replaced icemaker and ice bucket. Job complete"
ICE MACHINE KITCHENAID KUIC15NRXS0 "Arrived on site and uninstalled ice machine and replaced transformer. Machine powered on for a few minutes and then lost power again. New transformer is defective, spoke with CS.
WASHER MAYTAG MVWC565FW "Arrived on site to test unit for not filling correctly. Found cold water inlet valve filter screen clogged with sediment. Noticed cold water side had inline water filter. Replaced valve, tested unit, unit works good. Informed customer issue needs to be addressed before operating unit to prevent damage.
DISHWASHER KITCHENAID KUDS50FVPA3 Arrived on site to test unit for UI not responding. Found UI cancel button stuck, start button is not responding. Will also need harness ribbon and control board(Wpw10285179). ; ordrng 1 W10243170 (USER INTERFACE ) and 1 W10250002 (CONSOLE(BLACK)) and 1 WP8524447 (cable-ribn)"
REFRIGERATOR KITCHENAID KSSO42QTX03 Arrived on site to test unit for not cooling/not freezing. Found unit is cooling to set temps. Was not able to replicate issue. Unit is working as designed. Freezer temp is 6degrees took one pic and attached to kb-AHS.
WASHER WHIRLPOOL WTW8500DC0 "Arrived on site to replace inlet valve from previous diagnosis. Replaced inlet valve, tested unit, unit works good. Ran test 52(calibration). Ran test 51(auto cycle) unit works good. No leaks detected."