Local Reviews
for Kevin
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Chance - Kyle, TX
My repairman know exactly what to do and got it done very quickly. This was not an easy repair, but he had it done in less than 20 minutes.
Refrigerator repair
Mike - Austin, TX
Good job, polite, timely.
Great service
Jose - Austin, TX
Kevin was very professional, knowledgeable and he shared a lot of tips with us.
Fantastic Service!
Kathleen - Austin, TX
Appliance Express takes care of things and quickly! This is not the first time I have used them. My service technician, Kevin, was actually a bit early and super helpful & professional. He answered all of my questions. I will continue to call Applinace Express to help me with my appliances.
Completely knowledgeable
Debra - Austin, TX
100% knowledgeable about my issue and resolved very quickly.
Outstanding service
Gwen - Austin, TX
Great Service
Paul - Austin, TX
Great Service. Very congenial service man.
Great job!
Pam - Austin, TX
Kevin was pleasant & efficient. He took the time to tell me exactly what the problem was & that he repaired my washer! It didn’t take long & before he left, he took the time to educate me on a few things on both my washer & my dryer. I really appreciated it. I will use Appliance Express again for sure!
Excellent service
Jennifer - West Lake Hills, TX
Great service!
Gina - Austin, TX
Excellent customer care!
Holly - Buda, TX
Customer care was exceedingly professional; highly recommended.
KEVIN BELL IS A GREAT TECHNICIAN
Kathleen - Kyle, TX
Thank you so much for repairing my dryer. Kevin had previously repaired our dishwasher and he was knowledgeable, friendly, prompt and took extra care. So I requested Kevin when I needed to have my dryer repaired. A thin rubber glove had been sucked into the vent and I was afraid of it causing a fire or a seriously broken dryer. He again was knowledgeable, listened and answered my questions, gave sound advice for caring for the appliance and checked out the problem: cleared & cleaned the vent & hoses. I appreciated the pricing, the ease of setting up the appointment and Kevin's excellent service. Highly recommend Appliance Express & Kevin Bell.
Awesome, knowledgeable service!
Joseph - Austin, TX
Great company to work with!!
Jamie - Austin, TX
Our issue was not fixed the first time but y’all immediately ordered the second part and fixed our oven! You guys were great to work with and were immediately on it when we said that it was still not working.
Stove
Maria - Austin, TX
Kevin B.
WASHER MAYTAG MHW8630HW2 "Arrived on site and inspected washer and found it is not draining properly, inspected drain pump and found a mask inside of catch blocking water flow. After removing blockage drain pump is operating properly
Kevin B.
DISHWASHER KITCHENAID KDFE454CSS3 "Arrived on site and replace control board and set dishwasher to run on a normal cycle and it is operating properly. No water leaks from connections at time of service
Kevin B.
WASHER WHIRLPOOL WTW4955HW "Arrived on site and inspected washer and found pulley is loose. After correcting it ran all functions in manual diagnostic cycle and then ran an automatic test cycle and noise has stopped. No water leaks from connections at time of service, job complete"
Kevin B.
WASHER WHIRLPOOL WTW6600SB1 "Arrived on site and inspected washer and found customer is experiencing LD going on display. Cleaned washer forward and inspected drainpump I found a garment clogging water flow. Took one picture
Kevin B.
DRYER WHIRLPOOL LGN2000KQ1 "Arrived on site and inspected dryer and found it is unplugged, after reconnecting to power dryer will now run properly. Sent two short videos to KB/AHS of it running.
Kevin B.
RANGE WHIRLPOOL WFE515S0JS0 "Arrived on site and found control panel is damaged on range, after replacing control panel range is correct, job complete"
Kevin B.
REFRIGERATOR KITCHENAID KSSS48QTX02 "Arrived on site and replaced inverter diagnosed on previous visit. Customer is also experiencing icemaker not working and ice motor not dispensing.
Kevin B.
MICROWAVE KITCHENAID KEMS308SSS05 "Arrived on site and inspected oven and found broil Element has failed, bake element is still working. ; ordrng 1 WP9760774 (Broil element)"
Kevin B.
REFRIGERATOR WHIRLPOOL KRMF706ESS01 "Arrived on site and inspected refrigerator and found drawer in freezer will not move more than 5 inches and front is broken off. Also found freezer door handle is loose. Customer also has experience were the interior lights were not on but currently they are working properly. Will need to be Bring back both rails, left freezer bin with customer.; ordrng 1 W11131390 (Bracket) and 1 W11161915 (Bracket)"
Kevin B.
WASHER WHIRLPOOL WTW4955HW site and inspected washer and found hot water valve is broken and will need to be replaced, took one picture.; ordrng 1 W11210459 (Valves)"
Kevin B.
DRYER FRIGIDAIRE FASE7073NW0 "Arrived on site and found element has failed/grounded/melted to casing, replaced it and explained to owner that this likely was due to lack of airflow causing overheating. Recommended that vent to exterior be cleaned by a service, job complete"
Kevin B.
DISHWASHER KITCHENAID KDTE104DWH0
Kevin B.
REFRIGERATOR KITCHENAID KRMF706ESS01 "Arrived on site and inspected refrigerator and found interior lights are out, Icemaker will not attempt to dispense, water will not attempt to dispense, when the fresh food doors are opened it is not displayed on the user interface. Inspected deli user interface and sound door insert is full Of water, and door harness is corroded and deli user interface is shorted, took pictures. Disconnected harness on the inside of door and icemaker motor will now run, interior lights have come back on, and door open is being displayed on the user interface. Water dispenser will still not run. Test 57 for icemaker cycles properly, test 45 for icemaker fill works properly and gives water. Will need to bring back door, deli user interface, all control boards, and harness to correct issue.; ordrng 1 WPW10624574 (Control) and 1 WPW10675033 (Control) and 1 W10815669 (Pantry door)"
Kevin B.
WASHER MAYTAG MHW5630HW0 "Arrived on site and inspected washer and found it is not draining, found drain catch is blocked and after clearing ran a diagnostic cycle and it is now draining properly, job complete"
Kevin B.
WASHER WHIRLPOOL MHW5100DW0 "Arrived on site and inspected washer and found F8E1 error saved and washer is continually running drain pump, cleared error and reset washer and it will now pass a diagnostic cycle, no water leaks detected at time of service, job complete
Kevin B.
REFRIGERATOR GE PFSS6PKWBSS "Arrived on site and inspected refrigerator and found fresh food evaporator drain is blocked by ice, took one picture. Removed ice with steamer and evaporator drain is now draining properly. If issue happens again fresh food evaporator cover may be needed to correct issue."
Kevin B.
WASHER GE GTW330ASK4WW "Arrived on site and inspected washer and found drain hose doesnt have a clamp on it and popped off and drained water onto floor. Added a clamp and ran a test spin cycle and it is operating properly. Discussed correct loading and detergent usage with customer, sent pics to KB/AHS"
Kevin B.
ICE MACHINE WHIRLPOOL KUID308HPS00 Arrived on site and replaced control board and transformer recommended by tech line on previous visit. Job complete
Kevin B.
DRYER MAYTAG MGDC465HW0 "Arrived on site and inspected dryer and observed ignitor operating properly and propane is burning. Found dryer temperature will not rise above 115° and there is no airflow measured on airflow meter. Removed vent hose and dryer will now raise to 220° and airflow is registering good with no vent connected. Recommended to homeowner that vent to the exterior of the home be cleaned before dryer is used again, sent videos to DW. job complete"
Kevin B.
REFRIGERATOR KITCHENAID KRFC704FPS00 "Arrived on site and replaced icemaker diagnosed on previous visit and it started cycling immediately. job complete"