Local Reviews
for Robert

Appliance Express Rated 4.8 out of 5 stars based on 370 customer reviews

Map of Wimberley, TX

Awesome




Review of Appliance Express

Under our service plan, it was a bit tricky getting an appointment, but once we got past the bureaucracy and red tape, dealing with Appliance Express was easy. And Robert's onsite troubleshooting and analysis was awesome. Appointments were scheduled, and we were always informed when Robert was on the way to our home. We're in the midst of the Covid calamity right now, and Robert was super careful to wear protective equipment and keep his distance from us while servicing our refrigerator. Great company. Great Service!


Map of Austin, TX

Fridge still broken




Review of Appliance Express

Not having a good experience especially during pandemic with a brand new fridge that repeatedly looses temps and one door is experiencing friction


Map of Austin, TX

Martha




Review of Appliance Express

Absolutely Awesome!!!!


Map of San Marcos, TX

Professional, competent service.




Review of Appliance Express


Map of Dripping Springs, TX

Homeowner




Review of Appliance Express

Excellent service , Technician was very professional, courteous and on time. Thanks for taking care of our problem!


Map of Wimberley, TX

Efficient, fast and respectful




Review of Appliance Express

The technician arrived on time - actually early - wore a mask and gloves and diagnosed the problem very quickly. I am very pleased with the service. I would use again definitely.


Map of Dripping Springs, TX

Great service




Review of Appliance Express


Map of Driftwood, TX

He was courteous and professional and I hope if I need services again it is him.




Review of Appliance Express


Map of San Marcos, TX

Great...no problemp




Review of Appliance Express

The gentleman was very pleasant. Think he was stumped at the problem.


Map of Austin, TX

Great service, overpriced labor




Review of Appliance Express

Great service. Technician was very friendly and courteous. Not sure what the hourly labor rate is but we felt like labor charge was too high for a repair that took less than 10 minutes


Great and friendly




Review of Appliance Express

Yes


Good Service by Robert




Review of Appliance Express

Robert did a great job determining the problem and resolving same.


Good service




Review of Appliance Express

Robert knew his business. Nice guy.


Great Service




Review of Appliance Express

He was very professional and timely.


Great Job




Review of Appliance Express


Robert J.

Robert J.

MICROWAVE GE DVM1850MM2BG Arrived on job to replace thermostat. After replacement test operation still no power. Test voltage from power cord to filter and found damaged wire harness. Will need to replace harness. ; saved tckt

Near Wide Canyon Dr, Wimberley, TX 78676
Robert J.

Robert J.

REFRIGERATOR WHIRLPOOL WRR56X18FW01 Arrived on job for complaints of not cooling. Found compressor running and both fans. Took pictures of evaporator with no frost. Will need SS TEC ; ordrng 1 TJ90SF8404 (TUBE) and 1 W10769822 (compressor) and 1 W10858281 (evaporator) and 1 WPW10143759 (dryer)

Near S Lariat Cir, Dripping Springs, TX 78620
Robert J.

Robert J.

OVEN GE PGS960SEL2SS Arrived on job to replace control. After replacement test operation no change. Ran diagnostics and found code for no fan ordered fan also need main control not listed on parts page. ; ordrng 1 MAINCONTROL and 1 WB26X32571 (FAN)

Near Lukas Trail, Dripping Springs, TX 78620
Robert J.

Robert J.

DISHWASHER KITCHENAID KDTE204ESS1 Arrived on job for complaints of not cleaning. Ran diagnostics and found wash motor not working will need pump and motor to complete. ; ordrng 1 WPW10605058 (pump&motor)

Near Thompson Ranch Rd, Wimberley, TX 78676
Robert J.

Robert J.

REFRIGERATOR FRIGIDAIRE FRS6LR5EW3 Arrived on job for complaints of warm temperature. Found the defrost control needed. Part no longer available. Unable to complete.

Near Dressen, Kyle, TX 78640
Robert J.

Robert J.

REFRIGERATOR WHIRLPOOL WRF767SDHZ00 Arrived on job to install UI control. After replacement test operation still not working. Called tech line 7727989136. Tested door switch and paddle got voltage to main control . Tech line recommended replacement of main control as well. Also mullion for door not working. ; ordrng 1 W10806457 (rail-mulln) and 1 W11224256 (CONTROL )

Near Big Leaf Dr, Mustang Ridge, TX 78610
Robert J.

Robert J.

MICROWAVE IKEA IBMS1455DS00 Arrived on job for complaints of buttons not working. Found the start button not working . Replaced button and test.

Near Beauchamp Rd, Dripping Springs, TX 78620
Robert J.

Robert J.

RANGE UNKNOWN RGV2-486GDN Arrived on job to replace igniter and regulator. Replaced igniter and still not lighting igniter hot enough and can hear valve trying to work but no gas. Will need valve. ; saved tckt

Near Toro Pass, , TX 78676
Robert J.

Robert J.

ICE MACHINE KITCHENAID KUIC15NHZS0 Arrived on job for complaints of no ice. Found the condenser fan not working. ; ordrng 1 TJ90SF8404 (TUBE) and 1 WP2313624 (condenser) and 1 WPW10218037 (evaporator) and 1 WPW10605286 (compressor)

Near Martin Rd, Dripping Springs, TX 78620
Robert J.

Robert J.

DRYER WHIRLPOOL MED8630HC Arrived on job to install new panel. Found panel shipped is scratched order new panel. ; ordrng 1 W11203814 (PANEL )

Near Lakeway Blvd, Austin, TX 78734
Robert J.

Robert J.

REFRIGERATOR KITCHENAID KRMF706ESS01 Arrived on job to replace pan. after replacement test operation. No leaks detected at time of service.

Near Tasajillo Trail, Austin, TX 78739
Robert J.

Robert J.

REFRIGERATOR WHIRLPOOL WRS571CIDM01 "Arrived on job for complaints of icemaker not working. Ran diagnostics and found switch not showing open or closed for bucket. Ordered control and switch. Will need auto to complete. ; ordrng 1 W10656772 (switch,rocker arm) and 1 WPW10758681 (cntrl-elec)"

Near Lakeway Dr, Lakeway, TX 78734
Robert J.

Robert J.

DISHWASHER KITCHENAID KDTE254ESS1 Arrived on job for complaints of handle loose. Confirmed set screw of right side of handle loose causing handle to move. Tighten set screw to proper torque to secure handle to panel.

Near Rush Pea Cir, Austin, TX 78738
Robert J.

Robert J.

MICROWAVE KITCHENAID KBMC147HSS04 Arrived on job for complaints of no power. Have 120v to control with no display. Need control and part research took pictures of original part. Will also need authorization. ; saved tckt

Near Lago Viento, Austin, TX 78734
Robert J.

Robert J.

WASHER WHIRLPOOL WFW94HEXW0 Arrived on job to replace control. Wrong part ordered need motor control not main control. ; ordrng 1 WPW10374126 (cntrl-elec)

Near Lewis Mountain Dr, Austin, TX 78737
Robert J.

Robert J.

COOKTOP JENN-AIR JGCP548HL00 Arrived on job to replace orifice holder. The cooktop will have to be pulled out needs two man. Please send RJ as one of them. ; saved tckt

Near Firebird Cove, Lakeway, TX 78734
Robert J.

Robert J.

DISHWASHER GE PDW7880P00SS Arrived on job for complaints of not draining and gasket damaged. Found drain blockage and gasket torn. Replaced gasket and removed blockage. No leaks detected at time of service.

Near Mont Blanc Dr, Austin, TX 78738
Robert J.

Robert J.

COOKTOP KITCHENAID KSEB900ESS0 Arrived on job for complaints of damaged cooktop. Confirmed damage and took pictures. Replaced top and test.

Near Hill Country Skyline, Dripping Springs, TX 78620
Robert J.

Robert J.

RANGE JENN-AIR JDRP548WP02 Arrived on job for complaints of front left burner not lighting. Found switch on valve not triggering spark. Will need valve replaced. ; ordrng 1 WPW10371235 (valve-brnr)

Near Osceola Trail, Austin, TX 78738
Robert J.

Robert J.

REFRIGERATOR WHIRLPOOL WRF540CWBM01 Arrived on job for complaints of no ice. Removed cover and attempted to bypass thermostat but no operation. Checked connection at module and found it to be loose. Connected properly and icemaker started harvest. Replaced cover and harvest complete including filling.

Near Hiline Rd, Austin, TX 78734