The service is always very good
Eithne - Seguin, TX
Very Polite and Professional
Eliseo - San Marcos, TX
Very Professional and an expert at his job. Thank you.
Delfina - Buda, TX
Robert The serviceman was thorough, taking time to explain how he determined the problem. The machine is fine. The problem is an obstructed vent.
Lean - Seguin, TX
Robert was on line and knew what to do showed me the problem and repaired it quickly.
Robert - Wimberley, TX
Very personable. Great knowledge and profession able.
Melissa - New Braunfels, TX
Moxley - New Braunfels, TX
Sam - Wimberley, TX
Kelly - Dale, TX
Francisco - New Braunfels, TX
George - Austin, TX
Technicians were professional, prompt, diagnosed the problem quickly.
Misty - Austin, TX
Robert was able to quickly diagnose an issue that 3 other technicians had been unable to find. His ability and willingness to take the few minutes that it took to find that issue is greatly appreciated and may have prevented an emergency situation from occurring due to a gas leak.
Fernando - Kyle, TX
Matthew - Canyon Lake, TX
Good overall experience
so glad to still be under warranty
Robert was remarkably great and knowledgeable about the product. He had to replace the complete memory board in the washer. It has had nothing but problems since I bought it. I have been using it now for two days and I fear that the problems with the washer are still there and I am having trouble completing certain wash cycles. I am keeping a log of the problems. This is a Whirlpool problem I think.
DRYER GE DCVH480EK0WW Arrived on job for complaints of not drying and shutting off in middle of cycle. Will not power on right away must wait for cooling. Checked power and it’s correct not loosing power.
DISHWASHER KITCHENAID KDFE104DSS5 Arrived on job for complaints of not cleaning. Found wash motor not working with 120v supply. Replaced sump and motor . Test washer all good no leaks.
WASHER MAYTAG MVWB835DW3 Arrived on job for complaints of not always spinning clothes out. Ran diagnostics and got code F3E2 inlet thermistor error.ran diagnostic cycle. Found drain hose too far in drain. Tie hose to correct.
DRYER MAYTAG MEDC215EW Arrived on job for complaints of not working. Found fuse open. Replaced fuse and test heater and air flow.
RANGE MAYTAG MER6600FZ1 Arrived on job for complaints of no power. Found loose connection at terminal block. Corrected wire error and test.
REFRIGERATOR WHIRLPOOL WRV986FDEM00 Arrived on job for complaints of no ice. Found freezer evaporator frost. Remove ice and replace evap fan kit.
WASHER MAYTAG MVWC416FW0 Arrived on job for complaints of not locking lid. Ran diagnostics and lid lock normal and no codes. Ran calibration and test load all working properly. No leaks detected
WASHER WHIRLPOOL GHW9400PT1 Arrived on job for complaints of leaks. Found pump leaks and badly rusted bottom of washer also needs bearing noisy in spin cycle. Customer declined repairs.
RANGE KITCHENAID KSEG950ESS0 "Arrived on job to replace console. Test oven and found the start button numbers 2,5,8 and 0 not working. Replaced console and test all buttons working."
DRYER AMANA NED4655EW1 Arrived on job for complaints of not heating. Found cutoff open. Replaced cutoff and test.
WASHER MAYTAG MVWB765FW1 Arrived on job for complaints of noise. Found clutch making scrap noise. Replaced clutch and test spin and agitat. No leaks detected
WASHER AMANA NTW4516FW2 Customer cancel at door.
WASHER AMANA NTW4516FW2 Arrived on job for complaints of lid strike broken. Striker fr lid is broken off and will need to be replaced. ; ordrng 1 W10837741 (lid strike)
WASHER WHIRLPOOL WTW8240YW0 Arrived on job for complaints of leaks found dispenser wet replace dispenser. Test washer and still leaks. Water comes out under tub ring. ; ordrng 1 WPW10362224 (ring-tub)
DRYER WHIRLPOOL WED8500DC4 Arrived on job to replace motor and wheel. After replacement test dryer operation normal
MICROWAVE WHIRLPOOL WOC95EC0AS04 Arrived on job to replace bulb and door hinges. Replaced light. Found door separating correct that issue and now operation to start good.
WASHER MAYTAG MVWB765FW2 Arrived on job for complaints of rust on drawer. Confirmed the rust on drawer also found small crack in drawer allowing it to leak a small amount. Replaced drawer and test
DRYER MAYTAG MEDX655DW1 Arrived on job for complaints of not drying found open fuse. Replaced fuse and test. Instructed customer of vent not venting good not full blockage should be cleaned.
DISHWASHER WHIRLPOOL WDF330PAHB0 Arrived on job for complaints of film on diswasher . Test water and found it is hard. Adjust rinse aid to compensate. No leaks detected at time of service
WASHER GE GTWN4250DWS Arrived on job for complaints of leaks in tub and scraping noise. Found valve failed and is dripping in tub replaced valve no additional leaks. Shaft assembly making scraping noise will need to order ; ordrng 1 WH38X10019 (shaft and tube asm)