Dishwasher soap tray replacement
Adam - Austin, TX
The tech did a good job and was professional. My problem is with the price. $125 for a plastic tray? OK... fine, but $180 in labor to replace it? It took him 15-20 min. He was at my house for 30 minutes. I honestly feel a bit ripped off.
Alvin - Austin, TX
Robert was very professional and efficient
Thelma - Austin, TX
Alvin - Austin, TX
Robert arrived on time and quickly diagnosed the issue. Time will tell if we have solved the problem.
James - New Braunfels, TX
Robert was great!!
Cydney - Johnson City, TX
Marcia - Austin, TX
I thought my brand new Whirlpool Fridge freezer doors were not closing properly but Robert pointed out the "nudge" that was needed. He was also quite knowledgeable about certain aspects that I wasn't aware of so his advice was much appreciated.
Excellent - will use them again for certain!
Brent - Austin, TX
Very fast and good service
Ronald - New Braunfels, TX
Excellent Warranty Service
Stephen - San Marcos, TX
My appointment with service was confirmed in advance. Robert arrived on time and promptly repaired my refrigerator.
Cook Top Inquiery
Bill - San Marcos, TX
We thought our new Kitchen Aid cook top needed the gas regulated. Appliance Express service rep explained several things about our new cook top and let us know that there wasn't a problem with the gas. He left us feeling very comfortable that our cook top was function properly and we are not much more knowledgeable on how to use our new cook top.
Paul - Blanco, TX
repair replacement part
Louise - Blanco, TX
Yes & No
Stephanie - Austin, TX
The machine is working fine on our first load after Robert's departure. I was satisfied with the work, but my husband was not. He found that the vent was not sufficiently resecured and said air was blowing back into the room instead of venting. My husband spent time reconnecting the vent to the machine and the wall, retaping it shut again. We realize we have a very tight space for our machine, but would have appreciated more of an effort to reconnect the flex, since it's difficult to get behind the machine again once it's set in place.
Great service and service provider!!!!!
Michael - Austin, TX
Nothing but good things to say! We loved Robert and his professional, knowledgeable service on our dryer. Thank you!!!
WASHER GE GTW330ASK3WW Arrived on job for complaints of washer leaking. Found water dripping from valve. ; ordrng 1 WH13X26534 (VALVE)
RANGE WHIRLPOOL WFE525S0HS1 Arrived on job for complaints of door separating. Confirmed damage to door. Took pictures . Part sent correct number but wrong color in box.; ordrng 1 W11219379 (DOOR )
REFRIGERATOR KITCHENAID KRMF706EBS01 Arrived on job for complaints of light issue and temperature. All lights working and temperature good. No leaks detected at time of service.
DRYER AMANA NED4655EW1 Arrived on job for complaints of not starting. Found fuse open. After replacement test operation and recommended vent cleaning.
OVEN KITCHENAID KFGD500ESS04 Arrived on job for complaints of temperature in upper oven low. Checked temperature and sensor out of range replaced sensor.
DISHWASHER WHIRLPOOL WDT750SAHZ0 Arrived on job for complaints of not starting. Found Control locked. Unlock console and test operation. No leaks detected at time of service.
DRYER WHIRLPOOL WED49STBW1 Arrived on job for complaints of not working. Found fuse open. Replaced fuse and test.
WASHER LG WM3360HVCA Arrived on job for complaints of over fill code ran test for fill and cold water valve failed.; ordrng 1 5220FR2008F (COLD VALVE )
WASHER MAYTAG MVWX655DW1 Arrived on job for complaints of it complete cycle. Found washer in drain mode tried to cancel. Replaced control and tested for leaks.
WASHER WHIRLPOOL WFW5620HW0 "Arrived on job for complaints of leaks and not stopping at end of cycle. Found water trail from drawer. Replaced drawer , no leaks detected at time of service."
DISHWASHER GE GDF520PGJ0WW Arrived on job for complaints of not starting. Found the harness damaged to control in door. Also replace main controll board. ; ordrng 1 WD21X22596 (harness asm door) and 1 WD21X23463 (kit svc ui front log)
REFRIGERATOR WHIRLPOOL KRFC704FPS03 Arrived on job for complaints of no ice ran diagnostics and test 120 pass. Check valve no water out of valve. Water supply to valve good if calling for water dispenser but not if called for icemaker. ; ordrng 1 W11114721 (CONTROL ) and 1 W11330486 (UI CONTROL )
REFRIGERATOR WHIRLPOOL WRF535SWHZ00 Arrived on job for complaints of noise. Found damper door causing noise. Replaced damper and test operation. No leaks detected at time of service
DISHWASHER WHIRLPOOL WDTA50SAHZ Arrived on job for complaints of leaks. Found the tub top back leaking. Ordered tub.; ordrng 1 WPW10681507 (tub-dishwr)
MICROWAVE WHIRLPOOL WMH32519HZ3 "Arrived on job for complaints of condensation in microwave. Pulled microwave down and checked damper, damper movement good. Call Tech line and they confirmed if there is condensation wail not in use it’s not the microwave. 7725400406."
WASHER WHIRLPOOL WFW72HEDW0 Arrived on job for complaints of code. Ran diagnostics and got code for off balance. Checked all functions and tested for leaks.
REFRIGERATOR WHIRLPOOL WRS571CIHZ01 Arrived on job for complaints of no ice. Found no power going to ice maker. Will need control and two tech. Refrigerator in RV space 44.; ordrng 1 CNOTE (2 TECH ) and 1 CNOTE (2 HOURS ) and 1 W11293378 (CONTROL )
DRYER WHIRLPOOL MEDX655DW1 Arrived on job for complaints of not heating. Found dryer heating properly but door not closing properly. Replaced catch and test .
DRYER WHIRLPOOL WED5000DW2 Arrived on job for complaints of no power. Found no power from L1 to N. Recommend customer have electrical service.
WASHER WHIRLPOOL KDTM354DSS5 Arrived on job for complaints of dispenser door not working. After replacement test operation in diagnostics door open properly. No leaks detected at time of service.