Local Reviews
for Robert

Appliance Express Rated 4.8 out of 5 stars based on 294 customer reviews

Map of New Braunfels, TX

GREAT SERVICE!!!!




Review of Appliance Express


Map of New Braunfels, TX

Nice




Review of Appliance Express

He was great in communicating with the manufacturer to get the appliance repaired and help with the costs.


Map of Buda, TX

Review




Review of Appliance Express


Map of Austin, TX

Great service




Review of Appliance Express


Map of Dripping Springs, TX

Impressed




Review of Appliance Express

I had someone come out to do a diagnosis on my refrigerator recently. The men who came yesterday to work were on-time, friendly, and efficient.


Map of Kyle, TX

Great service




Review of Appliance Express


Map of Austin, TX

DeAnn




Review of Appliance Express

My first experience on Dec 20 was not positive. When I called the office,Erica was extremely helpful and polite. When Robeet came on December 23, he was also. Rey nice and helpful. Both should be commended for dealing with me in a very professional manner when I was frustrated with the situation.


Map of San Marcos, TX

Robert is always on top of things and a pleasure to have him here.




Review of Appliance Express


Map of Wimberley, TX

Mark. excellent service




Review of Appliance Express


Map of Wimberley, TX

Great service




Review of Appliance Express

Very knowledgeable service representatives


"Nice Service Tech"




Review of Appliance Express

Just needed to replace filter & I didn't know it. No ice was coming out or water so tech put a new filter that I had in. Now I have water coming out but still no ice. Maybe he forgot to re-connect something ? Hate to ask him to come back out during the holidays.


no




Review of Appliance Express


Feedback




Review of Appliance Express

I was quoted the labor charge would be between $149-189. I can't help but wonder that if only 1 service tech would have arrived instead of an accompanying "trainee" that the labor charge would have been closer to $149 instead of $180 + tax. It seems that I paid the premium price for a trainees service. It wasn't until I mentioned my concerns to Robert that he actually assisted in the repair.


Great Service




Review of Appliance Express


Good experience




Review of Appliance Express

The repair man Robert was friendly and informative.


Robert J.

Robert J.

WASHER MAYTAG MVWX655DW1 Arrived onsite to replace parts previously ordered. Replaced gearcase splutch and washplate. tested washer and calibrated. Everything working properly no leaks detected. Complete

Near Ranch Hse Loop, Niederwald, TX 78640
Robert J.

Robert J.

REFRIGERATOR KITCHENAID KRMF706ESS01 Arrived onsite for the refrigerator making noise and water dispenser issues. Ran diagnostics and that the switch behind the shield was not disengaging allowing water continue to run. Also found that the refrigerator evaporator fan motor is making noise. Ordering parts ; ordrng 1 W11087438 (motor-evap) and 1 W11087492 (switch) and 1 W11109614 (shield)

Near Appellation, New Braunfels, TX 78132
Robert J.

Robert J.

REFRIGERATOR KITCHENAID KRMF706ESS01 Arrived onsite to replace parts previously ordered. Installed new brackets and pan. During installation found that two of parts had arrived damaged. Ordering new parts office to reschedule. ; ordrng 1 W10625070 (bracket) and 1 W11336585 (PAN)

Near Acorn Dr, New Braunfels, TX 78130
Robert J.

Robert J.

REFRIGERATOR KITCHENAID KRMF706ESS01 Arrived onsite for refrigerator ice maker making noise ran diagnostics and found e2 error code. Plugged in new ice maker and same scenario occurred. ; ordrng 1 W11330971 (USER INTERFACE ) and 1 WPW10675033 (cntrl-elec)

Near White Water Rd, New Braunfels, TX 78132
Robert J.

Robert J.

DISHWASHER KITCHENAID KDFE104HPS0 Arrived onsite for the dishwasher not dissolving soap. Ran diagnostics and found that the wash motor was not working to circulate the water. Replaced the pump motor and tested. Dishwasher is now circulating water. Everything is working properly. No leaks detected. Complete

Near Longwood Dr, New Braunfels, TX 78132
Robert J.

Robert J.

MICROWAVE KITCHENAID KMHC319ESS5 Arrived onsite for the microwave venting steam on the cabinets. Upon inspection we found that the microwave is working to manufacture specifications. And the steam will subside when the vent fan is running. No issues found. Complete.

Near Chad St, New Braunfels, TX 78130
Robert J.

Robert J.

OVEN WHIRLPOOL WOS51EC0HS01 Arrived on job for the oven console interface not working properly after heating. Replaced console and tested everything working correctly. Complete.

Near Everton Cove, Spicewood, TX 78669
Robert J.

Robert J.

DISHWASHER WHIRLPOOL WDT710PAHZ1 Arrived on site for the dishwasher not drying properly. Ran diagnostics and found no fault codes. All functions tested good. Upon inspection we found that the customer has not been using rinse aide. Instructed customer to use the rinse aide and give the dishwasher time to acclimate. Complete.

Near Rusty Gate Way, New Braunfels, TX 78130
Robert J.

Robert J.

DRYER WHIRLPOOL WHD5090GW0 Arrived on job to install parts previously ordered. Installed sensor and tested unit. Everything is working properly. Complete.

Near Lakeshore Dr, Spicewood, TX 78669
Robert J.

Robert J.

MICROWAVE KITCHENAID KOCE500ESS09 Arrived on job for microwave door switch not working properly. Upon inspection we found the right side door switch was not making contact all the time.. replaced harness and tested unit. Everything is now working properly. Complete.

Near Vail Divide, Austin, TX 78738
Robert J.

Robert J.

WASHER WHIRLPOOL WFW5620HW0 Arrived on job to replace washer tub assembly previously ordered. Replaced tub assembly. Two man portion of job complete. During testing found that the user interface was intermittently working. Ordering parts office to reschedule. ; ordrng 1 W11319991 (PANEL) and 1 W11322903 (CONTROL )

Near Strawberry Blonde Dr, Buda, TX 78610
Robert J.

Robert J.

REFRIGERATOR WHIRLPOOL WRV986FDEM01 Arrived on job to replace condenser fan previous ordered. Upon inspection found that the condenser fan is fine. Ran diagnostics test 4 and found that the noise Is coming from the refrigerator evaporator fan. Ordering parts. Office to reschedule. ; ordrng 1 W11087438 (motor-evap)

Near Foxtail Run, San Marcos, TX 78666
Robert J.

Robert J.

COOKTOP KITCHENAID KCGS556ESS02 Arrived on job for gas stove not running low enough. Adjusted set screw and lowered stove settings. Everything working properly. No leaks detected. complete

Near Summit Glory Trail, Briarcliff, TX 78669
Robert J.

Robert J.

REFRIGERATOR WHIRLPOOL WRF736SDAM14 Arrived onsite to replace water reservoir previously ordered. Upon inspection found that the water line on the rear of the refrigerator is clogged. Ordering parts. Customer on trip will call office when they return to schedule appointment. ; ordrng 1 WPW10678712 (tube-water)

Near Shale Ln, New Braunfels, TX 78132
Robert J.

Robert J.

COOKTOP WHIRLPOOL WCG55US0HS00 Arrived onsite for the gas stove not lighting consistently. Upon inspection found the stove is working to manufacture specs. Advised customer on the proper way to ignite the stove. Complete.

Near Orange Blossom, New Braunfels, TX 78132
Robert J.

Robert J.

WASHER MAYTAG MVWB855DC3 Arrived onsite to replace washer control console previously ordered. Replaced console and tested unit. Everything working properly.

Near Bogen Rd, New Braunfels, TX 78132
Robert J.

Robert J.

WASHER LG WM2487HWM Arrived on job for the first not completing cycle. Found drain motor not working correctly.. Replaced drain pump and retested. No leaks detected. Complete

Near Tiburon Dr, The Hills, TX 78738
Robert J.

Robert J.

REFRIGERATOR WHIRLPOOL WRF535SWHZ02 "Arrived on job for complaints of unleveled door, per last visit replaced hinge

Near Bunny Hop Trail, Austin, TX 78734
Robert J.

Robert J.

WASHER MAYTAG MVWX655DW0 "Arrived on job for no agitation, upon inspection we found the washplate spinning freely, replaced washplate and retested, passed all tests, calibrated. Complete"

Near Gunnison Turn Cove, Spicewood, TX 78669
Robert J.

Robert J.

OVEN MAYTAG MGT8720DS06 "Arrived on job for seal being broken, upon inspection we found the oven has grease on the inner glass, instructed customer on proper glass cleaning and care. Complete"

Near Pond View Pass, Buda, TX 78610