Local Reviews
for Richard

Appliance Express Rated 4.7 out of 5 stars based on 125 customer reviews

Map of Canyon Lake, TX

Excellent service




Review of Appliance Express

The technician James was courteous and professional. He kept us informed of everything during the process of the repair..


Map of Wimberley, TX

Very polite and efficient.




Review of Appliance Express

Susan, who scheduled the appointment, was friendly and efficient. You have 2 very good employees in Susan and Richard.


Map of Kyle, TX

Dennis




Review of Appliance Express

Have not got receipts yet. New refrigerator door seal looks terrible


Map of Austin, TX

Ken




Review of Appliance Express


Map of , TX

great service, Friendly and knowledgeable




Review of Appliance Express


Map of Kyle, TX

got my washer going in know time




Review of Appliance Express

would use them next time if Ineed


Map of Bee Cave, TX

Very friendly




Review of Appliance Express


Map of Luling, TX

Excellent service from Richard & Appliance Express




Review of Appliance Express

Richard was quick and accurate on diagnosing our washing machine’s problem. He had the needed parts on board and made the necessary repairs quickly. My wife was happy that her machine was repaired.


Map of Austin, TX

Great service company




Review of Appliance Express

Really appreciated the timeliness and expertise shown by my representative. Problem Resolved quickly and to my satisfaction.


Map of New Braunfels, TX

Keith




Review of Appliance Express


Norma




Review of Appliance Express


Great service




Review of Appliance Express

Arrived promptly and quickly fixed the problem.


The service guy went above his duty by repairing a noise the refrigerator was making




Review of Appliance Express


Right on time! Knocked it out.




Review of Appliance Express

Showed up when he said. Then diagnosed the problem with ease. Was in and out, and the freezer works perfectly.


Awful




Review of Appliance Express

The guy came as my front burners on my new stove are not heating properly. He turned them on and waited. Finally they got really hot. But this is seldom the case and I told him that. He just stood there looking at it. I asked him to maybe raise and look under at the wiring. He said “no they are working. There’s nothing I can do.” Tim asked him to wait a few minutes. He told us he couldn’t wait, he had other calls. He told us if it happened again to video it and send it in and after all of 5 minutes or so he was gone. You know, he never even introduced himself. I don’t know his name. Well, as dinner was cooking last evening, guess what!!? The burner would not heat up enough to fry bacon sooo I followed instruction his to video it. Thing is, he didn’t take the time to tell us where to send it!! We are extremely unhappy with his LACK of service and his unfriendly and lazy attitude. So where do I send this video???


Richard P.

Richard P.

WASHER MAYTAG MHW5630HC0 Arrived onsite for the washer not spinning clothes dry. Replaced tub and basket assembly and rotor and stator. Washer tested good no leaks detected complete

Near Windridge Dr N, Lockhart, TX 78644
Richard P.

Richard P.

WASHER MAYTAG MHW5500FW1 Arrived onsite for the washer not working. During testing found that the console is not responding at all . Voltage is good and control led is on and solid. Saw a burnt spot on the outside of console. Took pictures. Will need to replace control panel and main control. Ordering parts and office to schedule ; ordrng 1 W10911044 (panel-cntl) and 1 WPW10443885 (door lock)

Near Campobella Ln, Kingsbury, TX 78638
Richard P.

Richard P.

WASHER MAYTAG MVW6230HW0

Near Guadalupe St, Lockhart, TX 78644
Richard P.

Richard P.

REFRIGERATOR WHIRLPOOL WRV986FDEM01 Arrived onsite for the refrigerator not working properly. During testing found that that the Pantry UI is no good causing the issues. There was a lot of water inside pantry UI compartment which damaged the wires pantry door will need to be replaced. Checked voltage at the harness and it’s good. Also found that the freezer door is not sealing properly causing frost build up inside the freezer compartment. Ordering parts and office to schedule ; ordrng 1 AUTHORIZATION (AUTHORIZATION NEEDED FOR REPAIR ) and 1 W10407216 (gasket-fip) and 1 W10625067 (bracket) and 1 W10625068 (bracket) and 1 W10815674 (dor-fip ss) and 1 W10815698 (dor-fip ss) and 1 WPW10677119 (cntrl-elec)

Near Lockhart, TX 78644
Richard P.

Richard P.

REFRIGERATOR WHIRLPOOL WRF535SMBM00 "Arrived onsite for the refrigerator not cooling. During testing found that the compressor was ok. Replaced filter dryer and installed access tube, charge with Freon. Refrigerator tested good and good frost pattern on evaporator. Complete"

Near Bull Creek Dr, Kyle, TX 78640
Richard P.

Richard P.

RANGE KITCHENAID KESS907SSS02 Arrived onsite for the range not working. During testing found that there is good voltage going found that the UI is not working. Will need to replace both controls. Ordering parts and office to schedule. ; ordrng 1 WP9760889 (latch)

Near Doolittle Dr, Wimberley, TX 78676
Richard P.

Richard P.

WASHER MAYTAG MVWC415EW0 "Arrived onsite for the washer not spinning properly. During testing found that the washer is outside under the house. Found error code for motor speed fault. So found that the washer is not leveled sitting on cement blocks. Will need motor,belt , capacitor. Ordering parts and office to schedule. Took pictures of location of washer.; ordrng 1 AUTHORIZATION (AUTHORIZATION NEEDED FOR REPAIR ) and 1 W10832724 (drive motor) and 1 W11395618 (CAPACITOR ) and 1 WPW10006384 (drive belt)"

Near Rolling Hills Dr, Canyon Lake, TX 78133
Richard P.

Richard P.

MICROWAVE JENN-AIR JMW3430DP02 Arrived onsite for the oven microwave not working. During testing found that error code F1E6 for generation error. Found that the magnetron was burnt and no good. Replaced mag and inverter board. Microwave tested good. Complete

Near Cave Springs Dr, Wimberley, TX 78676
Richard P.

Richard P.

ICE MACHINE WHIRLPOOL GI15NDXZS0 Arrived onsite for the ice machine not making ice. Ran diagnostics and found that the grid cutter is broken causing the issue. All other functions tested good. Replaced grid cutter and ice machine tested fine.

Near Pecan St, Canyon Lake, TX 78133
Richard P.

Richard P.

RANGE WHIRLPOOL G7CE3034XS00 Arrived onsite for the cooktop with a crack. During inspection of the cooktop found it to a cosmetic issue not a functional issue. Complete

Near E El Camino Real, Wimberley, TX 78676
Richard P.

Richard P.

MICROWAVE KITCHENAID KMBD104GSS00 Arrived onsite for the microwave not working properly. Ordering door latch and office to reschedule. ; ordrng 2 W11201858 (latch-door)s

Near Hub Dr, Wimberley, TX 78676
Richard P.

Richard P.

WASHER WHIRLPOOL WTW5000DW Arrived onsite for the washer not working. During testing found that the control board was no good. Voltage is good. The green led light did not come on. Replaced control board and calibrated washer and it tested good and no leaks detected complete

Near Westview Dr, Canyon Lake, TX 78133
Richard P.

Richard P.

MICROWAVE WHIRLPOOL WMH31017HS2 Arrived onsite for the microwave intermittently turning off during heating. Ran diagnostics and found no issues and no error codes. Replaced control board for intermittent issue. Microwave tested good after control board replacement. Complete

Near Springtown Way, San Marcos, TX 78666
Richard P.

Richard P.

MICROWAVE WHIRLPOOL WMH31017HS2 Arrived onsite for the microwave not working correctly. Ran diagnostics and found no error codes. During testing found that the capacitor had a burn spot on it. Replaced capacitor and diode. Microwave tested good. Complete

Near Springtown Way, San Marcos, TX 78666
Richard P.

Richard P.

RANGE WHIRLPOOL WFE320M0ES2 Arrived onsite for the range not heating. During testing found that the bake and broil did not work. Voltage is good and both elements checked good. Found that the fault is at the control board. Replaced control board and range tested good. Bake and broil worked fine. Complete

Near Springtown Way, San Marcos, TX 78666
Richard P.

Richard P.

DISHWASHER WHIRLPOOL WDF330PAHS2

Near Springtown Way, San Marcos, TX 78666
Richard P.

Richard P.

REFRIGERATOR WHIRLPOOL WRT138FZDM00 Arrived onsite for the refrigerator ice maker not making ice. During testing found that the ice maker had failed the cycle test. Replaced ice maker and it did not resolve the issue no water filled the ice maker. During testing found that the water was turned off. Turned water on and retested ice maker and it tested good and filled with water. Complete

Near Springtown Way, San Marcos, TX 78666
Richard P.

Richard P.

WASHER WHIRLPOOL WETLV27HW1 Arrived onsite for the washer lid lock not working properly. Installed new lid lock and washer tested good. No leaks detected. Complete

Near Thorpe Ln, San Marcos, TX 78666
Richard P.

Richard P.

WASHER WHIRLPOOL WTW4816FW2 Arrived onsite for the washer not working properly. During testing found that the pressure switch was not working properly. Replaced main control and calibrated washer and washer tested good. No leaks detected complete

Near Hummingbird Way, Martindale, TX 78655
Richard P.

Richard P.

WASHER WHIRLPOOL WFW560CHW0 Arrived onsite for the washer leaking water. Replaced dispenser and adjusted the legs. Washer tested good but issue was not resolved. Found that there is a slight lie AI coming from from the door bellow. Will need to replace it. Ordering parts and office to schedule ; ordrng 1 W11314648 (bellow)

Near Guadalupe St, Austin, TX 78701