Quick and Reliable Service
Rachael - Wimberley, TX
This company was prompt at responding to my service request and the tech did a great job, he was knowledgeable, professional, and on time every time!
Cheryl - San Marcos, TX
Steven - Austin, TX
This guy is an expert, the best!
William - Austin, TX
I had two separate issues with a new refrigerator Richard came and diagnosed him immediately and explain them in very plain terms and know how to efficiently fix both of these problems. It was courteous and on time and was exceptionally knowledgeable. You could not ask for more, thanks!
New dryer under warranty.
Susan - Buda, TX
Richard was courteous and professional. Great service.
Donald - San Marcos, TX
The technician that repaired our.oven was very professional and did a great job troubleshooting and fixing the problem in less than 30 minutes.
Michele - Kyle, TX
Technician was timely and courteous. He listened to my issues and worked quickly to resolve taking his time to explain what he did.
Grady - San Marcos, TX
Quick and friendly service. Explained all the follow up details required.
Veronica - Blanco, TX
great service . inadequate product
Pam - Austin, TX
the repairman was very polite and expedient however the problem still exists. The ice maker is still sending crushed ice mixed with the cube ice. and the ice maker does not keep up with our need... there is usually just two adults here. we dont use that much ice. if we have company we always keep a bag of ice on hand because we know after 6 glasses of ice throughout the day the ice tray will be empty.. Not satisfied with this refrigerator at all. it was purchased this spring and has not been a good experience. the bottom freezer part does not keep food hard frozen.. ice cream is always a little soft..
Christina - Austin, TX
Awesome experience, I know how to better care for my machine and to have the best laundry possible because he explained so much to me. Great service!
Danny - Canyon Lake, TX
The technician James was courteous and professional. He kept us informed of everything during the process of the repair..
Very polite and efficient.
Donna - Wimberley, TX
Susan, who scheduled the appointment, was friendly and efficient. You have 2 very good employees in Susan and Richard.
Dennis - Kyle, TX
Have not got receipts yet. New refrigerator door seal looks terrible
Ken - Austin, TX
REFRIGERATOR WHIRLPOOL WRX735SDHZ02 Arrived onsite for the refrigerator water filter is stuck. Previous issue of freezer light not turning on and frost build has been resolved. New issue is that the water filter is stuck and will not come out. During testing found that the water filter that was previously installed was an after market filter which was too long and it was getting stuck in the up position. Had to use a flat head screw driver to pull the filter down and was able to remove filter. Customer purchase an OEM filter I installed it and it works good and customer will be able to change out next it needs to be replaced. Complete
WASHER WHIRLPOOL WTW5000DW1 "Arrived onsite for the washer not spinning clothes dry. Ran diagnostics and found error code for a motor fault. Ran spin test and agitation cycle and both worked fine. Did a visual inspection and found that the belt, pulley cover , cam assembly were covered in oil from the old gear case leaking. Called tech line and they stated to replace motor, belt, pulley cover , cam assembly. Ordering parts and office to schedule Sr # 7729413254. ; ordrng 1 AUTHORIZATION (AUTHORIZATION NEEDED FOR REPAIR ) and 1 W11283592 (motor-drve) and 1 WPW10006384 (drive belt) and 1 WPW10427633 (pulley shield)"
MICROWAVE WHIRLPOOL AMV2307PFS Arrived onsite for the microwave not working
REFRIGERATOR WHIRLPOOL WRX988SIBM03 Arrived onsite for the refrigerator ice maker not working properly. Replaced control and heater that was ordered. Reset refrigerator and all functions tested good and filled with water. complete
REFRIGERATOR WHIRLPOOL WRX735SDBM02 Arrived onsite for the refrigerator ice maker not working. Ran diagnostics and found that the ice maker keeps cycling. Ice maker will need to be replaced .Replaced ice maker and it tested good.
REFRIGERATOR WHIRLPOOL WRS331SDHM03 Arrived onsite for the refrigerator ice maker not making ice. During testing found that that the fill tube was frozen. De thawed fill tube and found a piece of foam stuck inside the fill tube causing the issue. Removed clog and ice maker tested good. Unit still under construction was not able to leave a LBH. Complete
RANGE WHIRLPOOL WFG505M0BS2 Arrived onsite for the oven light not working. During testing found that the build had broken off into the socket. Was able to remove the broken bulb from socket and installed customer provided bulb and light works good. Complete
DISHWASHER WHIRLPOOL WDTA50SAHZ0 Arrived onsite for the dishwasher leaking water. Ran diagnostics and found that the leak is coming from the drain hose it has a hole in it. Will need to replace drain hose. Ordering parts and office to schedule ; ordrng 1 WPW10545278 (drain hose)
REFRIGERATOR WHIRLPOOL WRT318FZDM05 Arrived onsite for the refrigerator not cooling. During installation of evaporator found that the refrigerator is a lock ring system. Will need a lock ring kit and a sealed system tech with lock ring experience to do the repair. 2 hrs needed for repair. Ordering a lock ring kit. Office to schedule. ; ordrng 1 LOCKRING (LOCK RING KIT )
DRYER WHIRLPOOL MEDB766FW Arrived onsite for the dryer not heating properly. During testing found that the thermistor on the heating element was no good. Replaced it and dryer is working good and heating. Complete
OVEN WHIRLPOOL KOSE500EBS04 Arrived onsite for the oven making a noise during heating. Found that the convection fan and blower fan making the noise. Replaced both convection fan and blower fan motors. Oven tested fine. Complete
WINE COOLER KITCHENAID KUWS24RSBS14 Arrived onsite for the wine cooler not cooling. During testing found that the evaporator is leaking found dye around low side line. Took pictures and the low and high side pressures are in a vacuum state meaning there is no Freon in the system. ; saved tckt
WASHER WHIRLPOOL CHW9150GW1 Arrived onsite for the washer not working. During testing found that found error code F21 long drain . Ran a manual test cycle and all functions tested good and drain pump is working good. Found that someone was using powered detergent which was causing an sudsing issue causing the error code. Maintenance cleaned out dispenser tray and all functions tested good and no leaks detected complete.
MICROWAVE WHIRLPOOL WOC95EC0AS00 "Arrived onsite for the microwave oven not working. Ran diagnostics and found error code F1E5 inverter board . Quoted customer for replacement of inverter board , magnetron, control. Complete"
DRYER ELECTROLUX EIMED55IMB0 Arrived onsite for the dryer door not closing properly and the control was not working properly. Replaced door parts and control and dryer tested good. Complete
WASHER WHIRLPOOL WETLV27HW1 Upon arrival found that the washer is fixed and working fine. No service required.
VENTHOOD WHIRLPOOL UVL6036JSS0 Arrived onsite for the vent hood lights flickering. The lights only flicker on low beam setting and work just fine on the high beam setting. Ordering switches and lights. Office to schedule ; ordrng 1 W10853393 (swtch-rckr) and 1 W11193832 (swtch-rckr) and 1 W11387938 (PANEL) and 4 W11388881 (LIGHT)s and 1 W11397923 (SWITCH SLIDE) and 4 WPW10370558 (socket)s
REFRIGERATOR WHIRLPOOL WRX735SDHZ02 Arrived onsite for the refrigerator freezer light not working. During testing found that the freezer switch was causing the issue it was stuck. Removed door switch and adjusted it and put back together. Light is now working good. And door switch is working good. Freezer door is sealing good. Complete
DRYER ELECTROLUX EIMED55IMB0 "Arrived onsite for the dryer not working properly. During testing found that the control board is not working properly will need to be replaced. Also found that the door is glass is broken and hinge and latch. Will need to replaced entire door. Ordering parts and office to schedule ; ordrng 1 134696901 (frame) and 1 134934900 (gasket, door glass) and 1 137067900 (sub-asmy lens/oute) and 1 137538802 (latch) and 1 137576000 (glass) and 1 809160404 (control board) and 1 PARTRESEARCH (FRONT DOOR ASSEMBLY )"
OVEN WHIRLPOOL WFE540H0ES1 "Arrived onsite for the oven not heating properly. During testing found that the bake element is not working at all. Will need to replace element , control. Ordering parts and office to schedule ; ordrng 1 W10779716 (elmnt-bake) and 1 W10833885 (sensor) and 1 WPW10586737 (cntrl-elec)"