Lubia - Manor, TX
Great and fast service.
Excellent Customer Service
Tangela - Cedar Creek, TX
Carlie - Smithville, TX
Richard was great
Karen - San Marcos, TX
Service was good and I could use you again
Fixed my oven quickly and professionally
Mike - New Braunfels, TX
Came prepared and fixed my oven quickly.
Carl - New Braunfels, TX
Relieved my stove now fixed
Merry - Bastrop, TX
Great service, Richard very knowledgeable
ATX Customer - Austin, TX
Appliance Express came out and repaired our washer - so fast, efficient, and helpful. Thank you, we will use y’all again!!!
Allen - New Braunfels, TX
Our almost brand new refrigerator stopped making ice which has become a real issue for us with our two prior units. This new unit stopped producing ice after about three months. However the tech identified the problem and solved it in short order.
Gale - San Marcos, TX
Mariavictoria - Del Valle, TX
Great! Only thing negative is that they came 1 hour earlier than I was told so had to scramble to get off from work to be there for the service man.
Very friendly, great service
Kathy - Austin, TX
My fixer was very friendly and spent a lot of time educating me about do's and don'ts with my fairly new washer.
Analberto - Buda, TX
Technician made repairs to appliance in a professional manner and were very expeditious in getting the work completed.
Joe - New Braunfels, TX
Julia - New Braunfels, TX
This is the second time I have used your service and for the second time the technician, Robert was prompt, professional and handled my problem instantly.
WASHER MAYTAG MVWC465HW2 Arrived onsite for the washer making a noise during spin cycle. Ran diagnostics and found that the splutch assembly is causing the noise and suspension rods are worn as well. Gear case my need to be replaced as well. Ordering parts. Office to schedule.; ordrng 1 W10721967 (drive pulley) and 1 W11217817 (suspension)
WASHER MAYTAG MHW3505FW0 Arrived onsite for the washer not working properly. Ran diagnostics and found error code F03 E01 which is a water level sensor error. Found that the hose and air trap had slight debris inside. Replaced air trap and hose. Washer tested ok. But did notice that the drain pump is not working properly. Ordering parts office to reschedule ; ordrng 1 WPW10605427 (pump-water)
WASHER WHIRLPOOL CET9100GQ0 Arrived onsite for the washer not working. Program washer to free mode and dryer works good but washer will not turn on at all. There were no error code presents
WASHER KENMORE 796.404419 Arrived onsite for the washer leaking. During testing found that the signal water inlet valve is cracked and leaking. Also found that the dispenser hose is torn and leaking . Ordering parts; ordrng 1 5220FR2006H (DISPENSER HOSE)
FREEZER GE GSS25GMHGCES Arrived onsite for the refrigerator not cooling. During installation found that there is a freon leak in the system. Called n.e.w tech line and did a video chat and they took pictures of where the leak was
DISPOSAL KITCHENAID KCDS100T2 Arrived onsite for the garbage disposal leaking. During testing found that the leak is coming from the sink and not the garbage disposal. Advised customer to call a plumber to repair. Complete
WASHER WHIRLPOOL WTW5000DW3 Arrived onsite for the washer not working properly. Installed new control that was ordered. Issue was not resolved. Ran diagnostics and found that the splutch assembly was installed backwards not allowing the washer to go into the spin cycle. Re installed splutch assembly correctly and replaced the actuator and washer tested good. No leaks present. Complete
DISHWASHER WHIRLPOOL WDT730PAHZ0 Arrived onsite for the dishwasher with error code F2E2. During testing found that the error was present. Error code means lost communication with UI and control. . Complete
REFRIGERATOR WHIRLPOOL WRS315SDHM01 Arrived onsite for the refrigerator doors not leveled. During leveling. The left hand screw to the roller adjuster is stripped. Ordering parts and office to schedule.; ordrng 2 2152958 (screw)s and 2 WP2179826 (rivet)s and 1 WPW10304659 (roller-cab) and 1 WPW10304660 (roller-cab)
REFRIGERATOR WHIRLPOOL WRS315SDHM04 Arrived onsite for the refrigerator veggie trap cracked.. Office to schedule. ; ordrng 1 W11162446 (pan-meat)
RANGE JENN-AIR JJW9830DDS Arrived onsite for the oven door glass broken. Installed new glass that was ordered and door tested good . Complete
REFRIGERATOR WHIRLPOOL WRX735SDHZ02 Arrived onsite for the freezer door not closing properly. Replaced all the gears and slides and brackets. Freezer door tested good. Complete. Set defrost mode to every 8 hours and checked vertical and horizontal Mullens which tested fine. Complete.
OVEN AMANA AER6303MFS2 "Arrived onsite for the oven broil not working. Installed new control board that was ordered. Issue was not resolved. Installed broil element, temperature sensor, and issue was not resolved. Ordering wire harness office to reschedule.; ordrng 1 W11134840 (harns-wire)"
DISHWASHER BOSCH SHX878ZD5N/01 Arrived onsite for the dishwasher soap not de solving. Upon inspection found that the right side trim piece of the cabinet needs to be removed in order to take dishwasher out for repairs. Customer will contact us when the trim has been removed . ; saved tckt
REFRIGERATOR FRIGIDAIRE FGHD2368TF3 Arrived onsite for the refrigerator ice maker not making ice. Installed new fill tube and gasket kit that was ordered. All functions tested fine. Complete
REFRIGERATOR MAYTAG MSS25C4MGZ00 Arrived onsite for the for ice maker leaking water out of the dispenser door. During testing found that the ice maker fill tube is leaking water into the ice bin and ice compartment. Causing the issue. Need to order freezer door to fix the issue. Office to schedule ; ordrng 1 LW11026429 (FREEZER DOOR)
WASHER MAYTAG MVWC416FW0 Arrived onsite for the washer not working properly. Ran diagnostics and found error code F8E1 long fill. Tested water valve and found that the cold water valve was not opening up . Replaced water valve and washer tested fine complete
WASHER WHIRLPOOL WFW92HEFC0 Arrived onsite for the washer not draining. During testing found that the drain pump filter was clogged. Removed the clogged and washer tested good.
REFRIGERATOR GE GFE29HMEDES Arrived onsite for the refrigerator fresh food section not cooling. During testing found that the evaporator fan motor was no good . Replaced evaporator fan motor and it tested good. Complete.
COOKTOP KITCHENAID KCGC506JSS00 Arrived onsite for the cooktop with a broken knob. Upon inspection found that RF burner valve knob shaft has broken took pictures. Tested for leaks and found no leaks. Need to replace RF Burner valve. Ordering parts and office to schedule. ; ordrng 1 W10892994 (ASSEMBLY MANIFOLD ) and 1 W11344433 (HARNESS)