Local Reviews
for Richard

Appliance Express Rated 5.0 out of 5 stars based on 4 customer reviews

Map of Canyon Lake, TX

Professional and Timely




Review of Appliance Express

Richard took care of the issue right away and I'm very grateful. I was kept apprised by phone as to his expected arrival and he phoned me when he was outside my home.


Map of Spring Branch, TX

Knowledgeable and professional




Review of Appliance Express

Highly satisfied with the service provided


Map of New Braunfels, TX

Richard was great




Review of Appliance Express


Map of San Marcos, TX

Great serviceman




Review of Appliance Express

Richard was very smart and helpful. He explained everything in detail so I appreciate that.


Richard P.

Richard P.

WASHER MAYTAG MVWC425BW0 Arrived onsite for the washer not spinning. Ran diagnostics and found that the capacitor was just hanging under washer and found a motor fault error code. Also found that the drive pulley had come loose. Gear case tested ok. Ordering parts. ; ordrng 1 CNOTE (NEED AUTHORIZATION ) and 1 W10832724 (drive motor) and 1 W11395618 (CAP) and 1 WPW10006384 (drive belt)

Near Frostwood Dr, New Braunfels, TX 78130
Richard P.

Richard P.

REFRIGERATOR WHIRLPOOL WRF555SDFZ09 Arrived onsite for the refrigerator ice maker not dispensing ice. Upon inspection found that the ice maker compartment had frost build up inside ice tray. Removed ice maker and saw that there was debris in the ice maker water chute causing the water to overflow into ice tray. Removed debris and ice maker and dispenser tested good and no leaks detected.

Near Havenwood Blvd, New Braunfels, TX 78132
Richard P.

Richard P.

ICE MACHINE JENN-AIR JIM158XYRS2 Arrived onsite for the ice machine making a loud noise when draining. Ran diagnostics and all functions tested good. Drain noise is normal. Ice machine is located in a non insulated area. Advise customer to insulate the access door to help with the noise. Complete

Near Comal Ave, New Braunfels, TX 78130
Richard P.

Richard P.

DISHWASHER AMANA ADB1400AGS1 Arrived onsite for the dishwasher odor. Ran diagnostics and all functions tested good. Took filter out and saw that it was mildewed and stinky causing the order smell. Customer was did not know that there was a filter in the dishwasher. Ordering filter advised customer to clean the filter once every two weeks to a month depending on amount of use. ; ordrng 1 W10872845 (filter)

Near Mary Max Cir, San Marcos, TX 78666
Richard P.

Richard P.

REFRIGERATOR KITCHENAID KSSS42MDX05 Arrived onsite for the refrigerator not cooling. Upon inspection found that there is a restriction or leak in the sealed system.also customer wanted to replace tracks for refrigerator drawers..; ordrng 1 2003002 (exchanger) and 1 4388574 (evaporator) and 1 876764 (valve) and 1 CNOTE (SEALED SYSTEM TECH NEEDED FOR REPAIR ) and 1 CNOTE (2 MAN) and 1 W10309994 (compressor) and 1 WP2004545 (heater-pan) and 1 WP2006515 (track) and 1 WP2006516 (track)

Near Timber Dr, New Braunfels, TX 78130
Richard P.

Richard P.

DRYER MAYTAG MEDX655DW1 arrived onsite for dryer not heating properly. Ran diagnostics and all functions tested good. Found that the vent hose coming from the dryer is kinked and needs to be fixed and shorten. Advised customer to shorten vent hose and correct the kinks. Complete.

Near Gardenia Dr, New Braunfels, TX 78130
Richard P.

Richard P.

REFRIGERATOR WHIRLPOOL WRS325SDHZ00 Arrived onsite for the refrigerator making noise. Ran diagnostics and found that the freezer evap fan was causing the issue. Replaced evap fan and issue is gone. Complete and no leaks detected.

Near Elderberry, New Braunfels, TX 78130
Richard P.

Richard P.

REFRIGERATOR WHIRLPOOL WRS588FIHV00 Arrived onsite for the refrigerator not dispensing ice or water. Ran diagnostics and found that the water valves were no good. Replaced both valves and the ice dispenser motor is no good. Ordering motor. ; ordrng 1 W11202789 (motor)

Near Morning Star, New Braunfels, TX 78132
Richard P.

Richard P.

DISHWASHER KITCHENAID KDTE104ESS1 Arrived onsite for the dishwasher not working properly. Ran diagnostics and found that sump motor is not working. Replaced sump assembly and dishwasher tested good no leaks detected. In the process of removing the top rack the holder clips broke. Ordering adjusters. ; ordrng 2 WPW10546503 (adjuster)s

Near Soft Wind, Canyon Lake, TX 78133
Richard P.

Richard P.

REFRIGERATOR FRIGIDAIRE FFSS2615TS2 Arrived onsite for the refrigerator freezer having frost build up . Upon inspection found that the freezer door gasket was not sealing properly causing the issue. Took door gasket off and reposition it and gaps are gone and door gasket is sealing good. Complete.

Near Cherry Creek Blvd, Spring Branch, TX 78070
Richard P.

Richard P.

DRYER MAYTAG MED6000AW0 Arrived onsite to install new parts. Installed new motor and belt switch. Dryer tested good and heated good. Complete

Near Lantana Mesa, Spring Branch, TX 78070
Richard P.

Richard P.

REFRIGERATOR FRIGIDAIRE LFSS2612TF0 Arrived onsite to install new parts ordered by previous technician. Installed new module dispenser and cover and refrigerator tested good and no leaks detected. Complete

Near Jolie Dr, Spring Branch, TX 78070
Richard P.

Richard P.

REFRIGERATOR GE GSH25JFTABB Arrived onsite for the refrigerator not making ice. Upon inspection found that the ice maker was turned off. Turn ice maker on and tested fine. Previous appliance company replaced ice maker a couple of weeks ago. Complete

Near Connie Dr, Canyon Lake, TX 78133
Richard P.

Richard P.

ICE MACHINE KITCHENAID KUIC15PHZS Arrived onsite for the ice machine not working properly. Ran diagnostics and everything checked out fine. Saw that there was ice laying on top of the ice grid and saw that there was a broken wire on the ice grid. Replaced ice grid and tested fine and no leaks detected. Complete

Near Antigua Cove, New Braunfels, TX 78132
Richard P.

Richard P.

MICROWAVE WHIRLPOOL WMH31017HS2 Arrived onsite for the microwave light not working properly. Ran diagnostics and found that the half the element on the bulb was no good causing the flickering issue. Advised customer to buy a new bulb. Complete

Near Daisy Way, New Braunfels, TX 78132
Richard P.

Richard P.

REFRIGERATOR KITCHENAID KRMF706ESS01 Arrived onsite for the refrigerator not dispensing water properly and low ice production and moisture on ice door.ran diagnostics and found error code for ice maker E2. Tested the mullion and it did not heat up when I turn it on. Also saw that the ice door is not sealing properly causing moisture. Ordering parts. ; ordrng 1 W11162119 (door-ice) and 1 W11176246 (rail-mulln)

Near Curvatura, Canyon Lake, TX 78132
Richard P.

Richard P.

REFRIGERATOR KITCHENAID KBSD608ESS01 Arrived onsite for the refrigerator freezer door making noise. Upon inspection found that the top hinge was causing the noise. The Hinge looked fine and not damaged . Adjusted hinge and noise is gone. Complete

Near Bordeaux Blanc, New Braunfels, TX 78132
Richard P.

Richard P.

REFRIGERATOR WHIRLPOOL WRS588FIHZ00 Arrived onsite to install new doors. Installed freezer door and it tested good. Customer saw that the doors looked the same as the old ones the gaps between the liner and door are normal per tech line. Was not able to install fresh food door because right bottom hinge was defective had to much foam insulation causing the hinge to have an upper angle. Customer was ok with not installing the fresh food door because it looked the same as the original. Functions of both refrigerator doors tested good. Complete

Near Silvercloud Dr, Lockhart, TX 78644
Richard P.

Richard P.

DISHWASHER KITCHENAID KDFE104DBL2 Arrived onsite to install new parts ordered by previous technician. Installed new sensor and ran diagnostics and dishwasher tested fine. Complete

Near Autumn Oak, New Braunfels, TX 78132
Richard P.

Richard P.

WASHER WHIRLPOOL MVWX655DW1 Arrived onsite for the washer not draining. Ran diagnostics and found error codes F2E1 stuck key pad F9E1 long drain. Put in drain mode and pump did not come on it was really hot too touch. Control board did not respond properly. Replaced pump and control board. Washer tested good no leaks detected. Complete

Near Fayette Dr, New Braunfels, TX 78130