Local Reviews
for Richard

Appliance Express Rated 4.7 out of 5 stars based on 50 customer reviews

Map of Buda, TX

Rich




Review of Appliance Express

Thanks Richard, good job, timely and thorough.


Map of New Braunfels, TX

Fast, professional service




Review of Appliance Express

The whole way this company is run seems top notch in every way, from booking, appointment reminders, calling before arriving, professional , knowledgeable service person , who solved our ice maker issue within 30 minutes or less.


Map of San Marcos, TX

Great service




Review of Appliance Express


Map of San Marcos, TX

Great service, friendly technicians.




Review of Appliance Express


Map of Canyon Lake, TX

Jamie




Review of Appliance Express

Good


Map of Canyon Lake, TX

Great experience




Review of Appliance Express

Helpful attentive service.


Map of San Marcos, TX

Rob




Review of Appliance Express


Map of New Braunfels, TX

Debbie




Review of Appliance Express

Very professional and knowledgeable.


Map of Canyon Lake, TX

Got it fixed




Review of Appliance Express

There was an issue with not getting the replacement part needed to fix the issue in time for the original appointment so we needed to reschedule, and this meant that I would not have an oven for my Christmas dinner, but when your team did show up, they did a fantastic job. They showed up on time and got my oven fixed. They were very professional and friendly. What more can I ask for.


Map of San Marcos, TX

Owner




Review of Appliance Express

He explained so much on the appliances and how things were with it


Very professional, explained everything




Review of Appliance Express


Great service




Review of Appliance Express

Service men were very informational and very pleasant to work with


Very happy with the service and repairs




Review of Appliance Express


Job done




Review of Appliance Express

Guys fixed my washer. Thanks!


Good service




Review of Appliance Express


Richard P.

Richard P.

MICROWAVE KITCHENAID KMHS120ESS2 Arrived onsite for the microwave with door open displayed. Upon inspection found that the upper inner lock was stuck. Adjusted spring and issue is resolved. Complete.

Near Robin Ln, Seguin, TX 78155
Richard P.

Richard P.

REFRIGERATOR JENN-AIR JCD2292KTB Arrived onsite for the refrigerator freezing in the refrigerator compartment. Ran diagnostics and found that the damper control was stuck open. Replaced damper control and temp sensor. Refrigerator tested fine and no leaks detected. Complete

Near Sherrill Rd, Kingsbury, TX 78638
Richard P.

Richard P.

REFRIGERATOR WHIRLPOOL KFIV29PCMS03 Arrived onsite for the refrigerator having frost build up in freezer. Upon inspection found that the door gasket is not sealing properly. ; ordrng 1 W10407216 (gasket-fip)

Near Signal Hill, Seguin, TX 78155
Richard P.

Richard P.

REFRIGERATOR AMANA ASI2575GRS01 Sr# 7726674380. Arrived onsite for the refrigerator having frost build up in freezer compartment. Upon inspection found that the damper assembly is frosted up and out of place. Called tech line and they stated to replace diffuser assembly and door ice dispenser. Office to schedule. ; ordrng 1 W11203924 (contrl-box) and 1 W11322483 (DOOR ICE) and 1 W11380595 (DIFFUSER)

Near Mary Max Cir, San Marcos, TX 78666
Richard P.

Richard P.

REFRIGERATOR KITCHENAID KRFC704FBS00 Arrived onsite for the refrigerator leaking.

Near Sten Bergman Dr, Manchaca, TX 78652
Richard P.

Richard P.

DISHWASHER WHIRLPOOL WDT710PAHZ1 Arrived onsite for the dishwasher not working properly. Ran diagnostics and found that the pump motor is not working. Replaced sump and pump and dishwasher tested good and no leaks detected. Complete

Near Sabio Dr, Austin, TX 78749
Richard P.

Richard P.

REFRIGERATOR WHIRLPOOL WRS325SDHZ01 Arrived onsite for the refrigerator leaking water. Upon inspection found that the coupler hooking the water line from the valve to the dispenser is leaking. Need to order coupler. ; ordrng 1 WPW10271540 (fitting)

Near Tree Duck Dr, Austin, TX 78748
Richard P.

Richard P.

REFRIGERATOR WHIRLPOOL WRS325SDHZ01 Arrived onsite for the refrigerator freezer door scratched. Upon inspection found that the door is scratched. Replaced freezer door and it tested good. Leveled doors . Complete

Near Charles Merle Dr, Austin, TX 78747
Richard P.

Richard P.

DISHWASHER MAYTAG MDB8959SBS3 "Arrived onsite for the dishwasher not draining. Ran diagnostics and found error codes for drain pump and float switch open/ shorted. Drained water out with shop vac and discovered that there was broken glass in drain pump housing which caused the pump to burn out.

Near Monarch Dr, Austin, TX 78748
Richard P.

Richard P.

REFRIGERATOR WHIRLPOOL WRS555SIHZ00 Arrived onsite for the refrigerator with a noise. Upon inspection found that the freezer evaporator fan is causing the noise. Need to order parts and office to schedule.; ordrng 1 W11263195 (fan-scroll) and 1 WP2169142 (evaporator fan blade) and 2 WP2176759 (bushing)s and 1 WP2315549 (evap fan motor)

Near Bedlington Ln, Austin, TX 78748
Richard P.

Richard P.

WASHER WHIRLPOOL WTW4816FW2 Arrived onsite for the washer making a noise. Ran diagnostics and found that the gear case was the cause of the noise. Replaced gear case and belt and washer tested good and no leaks. Complete

Near Desert Quail Ln, Buda, TX 78610
Richard P.

Richard P.

OVEN WHIRLPOOL WOS51EC0AS02 Arrived onsite for the oven not working. During testing found that the fuse was blown. Replace fuse and oven tested good. Complete

Near Ancient Oak Way, San Marcos, TX 78666
Richard P.

Richard P.

REFRIGERATOR LG LSXS26386D Arrived onsite for the refrigerator not cooling. Upon inspection found that there is no one home customer gave technician permission to go in house also found that there is no room for technician to do the sealed system repair. Tried calling customer and no answer. Called office and explained the situation and that customer will need to move the refrigerator to another room in order to do the sealed system repair. Took pictures. ; saved tckt

Near Cottonwood Trail, Maxwell, TX 78656
Richard P.

Richard P.

REFRIGERATOR FRIGIDAIRE FFHB2740PP Arrived onsite for the refrigerator Icemaker not producing ice. Upon inspection found that the ice bin was empty. Replaced UI and called tech line and ran diagnostics and found that the ice maker fill tube is frozen. Ordering fill tube kit. RF1902. Office to schedule. ; ordrng 1 241920106 (FILL TUBE KIT)

Near FM1044, New Braunfels, TX 78130
Richard P.

Richard P.

WASHER MAYTAG MVWC465HW2 Arrived onsite for the washer lid not locking. Ran diagnostics and found that the lid latch is no good. Replaced lid latch and washer tested good and no leaks. Complete

Near S Walnut Ave, New Braunfels, TX 78130
Richard P.

Richard P.

REFRIGERATOR WHIRLPOOL GI7FVCXWY00 Arrived onsite for the ice maker dripping water. During testing found that the ice maker is overfilling with water causing the water leak. Need to order dual water valve. On next visit need to replace ice maker and smart valve.; ordrng 1 12956105 (water valve) and 1 AUTHORIZATION (AUTHORIZATION NEEDED FOR REPAIR )

Near Olmos Rd, Seguin, TX 78155
Richard P.

Richard P.

DRYER WHIRLPOOL WED49STBW1 Arrived onsite for the dryer not shutting off. During testing found that the timer was no good causing the issue. Replaced timer and dryer tested good. Complete

Near Schuenemann Rd, Seguin, TX 78155
Richard P.

Richard P.

REFRIGERATOR WHIRLPOOL WRX988SIBB01 Sr# 7726881934. Arrived onsite for the refrigerator icemaker not working properly. Upon inspection found that the ice bin is only 1/4 full. Checked temps and ice box compartment is at 18 degrees and freezer is at 13 degrees and refrigerator is at 46 degrees. Called tech line and they stated that there is still a sealed system issue. But I checked pressures and the low side is at 0-5 which is good. Took freezer evaporator cover off and found that is frost build up on top of evaporator causing the temperature issue. Forced defrost and it works good. All thermistors tested good. Called CS and he stated that the frost build up sometimes happens after a seal system repair. Defrosted ice build up and set the defrost timer to every 8 hours. Advised customer to to monitor freezer and if issue returned to call back in. Complete

Near Bergfeld Ave, New Braunfels, TX 78130
Richard P.

Richard P.

DRYER MAYTAG MEDB955FW1 "Arrived onsite for the dryer not working properly. Ran diagnostics and found error codes F4E5,F3E2, F4E3. Dryer will not dry on normal because of front moisture sensor error code. Ordering parts. Office to schedule.; ordrng 1 8557403 (thrmst-fix) and 1 8577274 (thermister) and 2 W10608814 (electrode)s and 1 W10657328 (wire) and 1 W10889253 (cntrl-elec)"

Near Herbelin Rd, New Braunfels, TX 78132
Richard P.

Richard P.

RANGE WHIRLPOOL WFE320M0ES2 Arrived onsite for the oven door not closing. Upon inspection found that the active door hinge is broken. Ordering hinge and office to reschedule. ; ordrng 1 WPW10299226 (hinge-door)

Near Buttercup Bend, New Braunfels, TX 78130