LG Dryer Repair - Rollers causing thumping noise
DougG - Round Rock, TX
Paul did a great job - explained everything he was going to need to do before he started the work and afterwards left with the dryer running like new - he accomplished the job in good time and we were very pleased.
Mary - Round Rock, TX
Andrew - Round Rock, TX
They really didn’t do anything, one of them said it must have been a Roach in the fan that must have been blown out because it wasn’t making any noise any longer. Also it’s under warranty.
Brian - Round Rock, TX
Gentlemen were professional and fixed everything. Great service
Very friendly people great service
Santa - Round Rock, TX
Fully recommend those people
Stacy - Round Rock, TX
Appliance Repair technicians are so nice and helpful! I love Appliance Repair!
Caroline - Leander, TX
Paul was amazing! Very nice and helpful!
James - Pflugerville, TX
On time, knowledgeable, professional, friendly. Totally a positive experience all around. Would highly recommend them to anyone needing appliance service, and would not consider going to anyone else for our own needs. Thank you!
Keith - Austin, TX
Paul has stayed on top of the problems this refrigerator has been having and worked to get them resolved. Thanks Keith
Paul - West Lake Hills, TX
Had the replacement part and quickly diagnosed the problem. Paul is very knowledgable and an interesting person to talk with.
Sandi - Austin, TX
Prompt, courteous, and fixed the problem!
Ankur - Austin, TX
Outstanding work, very friendly and knowlegeble
Jose - Austin, TX
This guys are extremely busy all the time scheduling wise, but they are always on time and friendly.
explained things well
Jacqueline - Round Rock, TX
Easy to talk with and gave us helpful tips on the future care of our ice maker which we really appreciated
Drew - Round Rock, TX
REFRIGERATOR WHIRLPOOL GSC25C4EYY01 "Arrived onsite for the refrigerator not dispensing ice. I found the auger shaft spring missing and the shaft seal cracked causing the couplings to not engage. The shaft is also rusted. The shaft, spring, and seal need to be replaced.. Ordering the shaft, spring, & seal.ordrng 1 WP2198607 (SPRING) and 1 WP2198628 (SEAL) and 1 WPW10258544 (SHAFT)"
OVEN WHIRLPOOL WOS51EC0HS00 "Arrived onsite for the oven that gains time. I connected the customers new smart phone to the wall oven and made sure the oven was connected to the internet. I explained to the customer that it could take up to 30 days for the oven to receive and download all of the updates. I explained that if after 30 days they were still experiencing the same issues, we would need to change the control panel. Call complete."
REFRIGERATOR WHIRLPOOL WRF954CIHZ00 "Arrived onsite for the refrigerator to replace the previous diagnosed parts. I replaced the left RC door, ice maker, and door UI. All controls and water are functioning as designed. There were no water leaks present at the time of service. Call complete."
WASHER WHIRLPOOL WTW5000DW2 Arrived insight for the washer with the spin light blinking. I reset the control and checked for stored error codes. I found no codes. I ran the auto diagnostics cycle and the unit completed the cycle and worked as designed. I went over resetting the control and holding the start button for more than 3 seconds with the customer. There were no water leaks present at the time of service. Call complete.
DRYER LG DLE5977W "Arrived onsite for the dryer making a thumping noise. I found one of the roller defective causing the noise. I explained to the customer that since the unit had to be completely disassembled and due to the age of the unit that I recommended replacing all 4 rollers, the idler, and the belt. I replaced the rollers, idler, and the belt. I tested the unit and found it working as designed and sounding normal. Call complete."
REFRIGERATOR WHIRLPOOL WRF550CDHZ00 Arrived onsite for the refrigerator to replace the previous diagnosed parts. I confirmed that the mullion heater was only getting 3 volts and not heating properly but the previous tech ordered the main control and the mullion heater is powered from the UI. Need to replace the UI. Ordering W10901007 CNTRL-ELEC. ordrng 1 W10901007 (CNTRL-ELEC)
DISHWASHER KITCHENAID KUDC10FXSS3 Arrived onsite for the dishwasher with no lights coming on. I found voltage to the main control but no voltage out of the main control to the control panel. The control needs to be replaced. I explained to the customer that the control panel could have taken out the circuit on the main control if something is shorted in the control panel. I replaced the control and had voltage out of the main control to the panel. I replaced the control panel also and tested the machine in the diagnostics cycle. The unit completed the cycle and is working as designed. Call complete.
DISPOSAL WHIRLPOOL INSINKERATOR 187A Arrived onsite for the disposal that’s jammed. I was able to unjam the unit and remove a piece of the customers old countertop that was replaced. I tested the disposal and there were no water leaks present at the time of service.
REFRIGERATOR LG LFX21976ST02 Arrived onsite for the refrigerator to replace the previous diagnosed parts. I replaced the compressor and charged the unit with 4.96 oz’s of R134A. I updated the main control with the new software. I tested the unit and it is working as designed. There were no water leaks present at the time of service. Call complete.
DISHWASHER WHIRLPOOL MDB8969SDM0 Arrived onsite for the dishwasher that will not start. I found the start selection defective on the control panel. The panel needs to be replaced. I replace the control panel and tested the unit. The unit is working as designed. Call complete.
WASHER MAYTAG MVWB835DW3 Arrived onsite for the washer not powering on. I found 5VDC to the control panel but no response from the panel. The panel needs to be replaced.. I replaced the console and tested the unit. The unit is working as designed. Call complete.
OVEN WHIRLPOOL WOSA2EC0HZ01 Arrived onsite for the oven that only has partial display. Mr stated that when this happens the unit has squiggly lines across the screen. I found out from the customer that the unit was not connected to WiFi. I explained to the customer that we needed to get the unit connected to WiFi because this is one of the issues that can happen if it’s not connected. We called the WiFi support team and connected the unit. I explained to Mr to give the unit 30 days to get all of the updates downloaded and the issue should be resolved. Call complete.
REFRIGERATOR WHIRLPOOL WRF555SDFZ05 Arrived onsite for the refrigerator with a light not working. I found the FC light switch stuck from ice again. I found no ice or moisture in the FC so it’s moisture build up in the switch causing the actuator to freeze up. I replaced the switch and light is working as designed. Call complete.
REFRIGERATOR WHIRLPOOL WRX988SIBM03 "Arrived onsite for the refrigerator that is not cooling in either compartment. I found both compartments hot when I arrived. Ms stated that the RC evaporator had completely froze up so she unplugged the unit to let it defrost and when she powered it back up the unit never cooled. I found the compressor starting up immediately after I had unplugged the unit and reapplied power which means there is either no refrigerant in the system or the compressor is defective. I found the RC coil in bad shape from all the ice so I’m suspecting a refrigerant leak. I found the evaporator drain tube restricted that was probably causing the coil frosting issue but I also found the UI messing up not giving a power outage message which means this could also be causing the defrost issue. I cleared the tube. The RC evaporator, compressor, controls, and harness need to be replaced to complete service. Ordering C-notes, W10848301 CNTRL-ELEC, W10843055 CNTRL-ELEC, W11188493
REFRIGERATOR WHIRLPOOL WRF767SDHZ00 "Arrived onsite for the refrigerator with a no ice condition with the FC ice maker. I found 123VAC to the ice maker and the motor not turning. I replaced the ice maker and the unit went thru a harvest cycle, filled, and is working as designed. Call complete."
REFRIGERATOR WHIRLPOOL WRX735SDHZ02 Arrived onsite for the refrigerator not dispensing ice. I found the ice clumped in the bin jamming the motor. I removed the ice from the bin and tested the auger. The unit is working as designed. I went over dumping the ice bin every two weeks with the customer if the ice hasn’t been used. Call complete.
MICROWAVE KITCHENAID KMHS120ESS8 Arrived onsite for the microwave that was making noise. Mr stated the noise was coming from the fan when it was in use but it stopped and sounds normal now. I tested the fan and it is functioning as designed. I suspect something came down the vent pipe and it blew itself out. The unit is working as designed. Call complete.
WASHER WHIRLPOOL WFW560CHW0 Arrived onsite for the washer to replace the previous diagnosed parts. I replaced the dispenser drawer and ran a quick wash test cycle with the extra rinse turned off. The unit completed the cycle and worked as designed with no leaks from the drawer. I ran a second quick wash cycle with the extra rinse option turned on and the unit completed the cycle and worked as designed. There were no water leaks present at the time of service. Call complete.
DRYER MAYTAG MEDB835DW3 Arrived onsite for the dryer that is noisy. I found the noise coming from the blower housing. I tried adjusting the housing and could get the noise to stop for a while but then it would move from heat and start making the noise again. Need to replace the blower housing and the wheel. Ordering W11246350 HOUSING and marking the prescreened wheel as UORV and 1 W11246350 (HOUSING)
REFRIGERATOR WHIRLPOOL WRS325SDHZ04 Arrived onsite for the refrigerator that is leaking water all over the inside of the FC. I cleaned up all of the ice and water. I visually checked the fill tube and ice maker funnel and found both clear but from what had happened i suspect the fill tube had frozen causing water to spray everywhere. I ran a forced harvest and found the ice maker and fill valve working as designed. I did find the rear cover frosted up badly so I ran a forced defrost to melt all of the frost. The unit is working as designed. There were no water leaks present at the time of service. The contractor was not available to sign the ticket. Call complete.