Stanley - Austin, TX
Luis was on time, professional, quickly identified the problem, and successfully repaired it.
Corey - Austin, TX
Cathy - Austin, TX
All of your repair men smoke and smell like smoke. All of your repair men are very nice, but they have no idea what they are doing. I’m very unimpressed. Please feel free to call me for further explanation.
Sue - West Lake Hills, TX
Was pleased that Luis arrived earlier than anticipated, and he had finished the repair in the time it took me to wash out the two produce drawers. He explained everything he was doing clearly and was extremely polite and helpful. He even put the drawers back in the refrigerator for me.
Michele - Austin, TX
Luis did a fabulous job. He diagnosed the problem quickly and fixed it right away. He was very personable and explained what he was doing and why. Great employee to have!
Quick and Easy
Charles - Austin, TX
Great follow up service
Marjorie - Austin, TX
Luis mentioned to me that there might be an additional problem with my older fridge and what to look for and when. When it occurred, he came right out and brought with him the parts I needed.
Fixed Ice Maker
Ken - Austin, TX
I called in the early afternoon and a serviceman arrived in a few hours. The repair was quick as the filter malfunctioned (first time) and the ice maker is now working well. The charge was the base charge for the first visit and he completed the diagnostics in less than 30 minutes.
Fast and Easy
Edward - Spicewood, TX
Luis identified the problems quickly and made repairs efficiently.
Pat - The Hills, TX
Mike - Lakeway, TX
Gregory - Austin, TX
Tony - Austin, TX
Wes - Austin, TX
Louisa - Austin, TX
REFRIGERATOR WHIRLPOOL WRT311FZDW00 "Arrived on site for refrigerant leak in system. Removed compressor,evaporator and filter drier. Installed new compressor,evaporator and a uv drier, vacuumed system down unit kept vacuum recharged system to manufacture spec powered unit on checked low side pressure good checked frost pattern good unit cooling down correctly"
REFRIGERATOR KITCHENAID KSRS25CNSS00 "Arrived on site for unit not cooling correctly. Compressor and fans running,removed evaporator cover partial frost pattern on evaporator coil,frost only on bottom section of coil. Diagnosed leak in sealed system estimate for evaporator replacement
REFRIGERATOR KITCHENAID KRSC500ESS00 "Arrived on site for unit not cooling. Removed fresh food evaporator cover,checked connections found oil on manufacture weld joint on evaporator. Diagnosed leak at fresh food evaporator. Ordering evaporator, compressor,a uv drier and 3 way valve Incase needed. ; ordrng 1 2HOURREPAIR!!! (2 HOUR REPAIR!!!) and 1 TJ90SF8404 (ACCESS VALVE) and 1 W10779331 (COMPRESSOR) and 1 WPW10143759 (DRIER UV) and 1 WPW10331270 (VALVE) and 1 WPW10643261 (FF EVAP)"
REFRIGERATOR WHIRLPOOL WRX986SIHZ00 Arrived on site for no leds diagnosed failed led control. Installed new led controls powered unit on checked leds unit working as designed.
REFRIGERATOR WHIRLPOOL WRB322DMBM00 "Arrived on site for noise issue. At time of arrival odd noise from back right side. Removed unit,removed compressor cover found water valve harness hitting condenser fan blade,rerouted wire harness to prevent interference with blade unit working as designed."
REFRIGERATOR WHIRLPOOL WRF535SWHZ00 "Arrived on site for water leaking. Removed compressor cover found water line entering valve not fully inserted,found fill tube frozen removed ice from fill tube inserted waterline to valve ran icemaker through a cycle water filled icemaker,checked water lines no leaks found."
REFRIGERATOR WHIRLPOOL WRS965CIAM01 "Arrived on site for filter issues. Tested dispenser no water, removed filter water flowing from dispenser,inserted filter same issue no water flow. Removed housing installed new filter housing installed filter unit working as designed."
REFRIGERATOR WHIRLPOOL ED5HHGXTQ00 "Arrived on site for faulty compressor, found hard start connected to compressor. Prev. Company cut off harness to start device,due to harness being removed unable to connect starter to power after compressor is replaced. Will need to order harness. Email customer she is havin tissues with her phone. ; ordrng 1 NEEDAUTHO and 1 2311733 (HARNESS), states that autho needed"
ICE MACHINE WHIRLPOOL KUIS18PNZB0 Called customer with eta. Customer canceling visit unit working correctly.
REFRIGERATOR WHIRLPOOL WRF767SDEM01 "Arrived on site for fresh food not defrosting. Removed cover found damaged cover,defrosted evaporator per tech support replaced main control,harness assembly,y that includes sensors and fan motor,secured thermistor to correct location on suction line with a zip tie,secured cover with 2 secures under air tower and 2 on front cover. File #7723541396"
REFRIGERATOR WHIRLPOOL WRF555SDHV00 Arrived on site for water dispenser issue. Tested dispenser water works with bypass installed weak flow with filter. Replaced water filter head(reservoir) advised customer to replace water filter tested water dispenser unit working checked water tube no leaks.
REFRIGERATOR WHIRLPOOL WRF560SMHZ00 Arrived on site for no ice. Found ice in fill tube removed ice ran icemaker through a cycle weak water flow entering icemaker. Advising maintenance to replace filter if issue continues to have water pressure checked.
REFRIGERATOR WHIRLPOOL WRF736SDAM10 Arrived on site for display issue. Found not all leds illuminate from dispenser ui. Diagnosed faulty ui. Installed control kit tested ui unit working as designed.
REFRIGERATOR WHIRLPOOL WRF560SEHZ00 "Arrived on site for no water. Tested dispenser no water,removed connection before entering reservoir good,water flow diagnosed frozen water reservoir. Unit will need to be defrosted 24 hrs"
REFRIGERATOR WHIRLPOOL WRT318FZDM00 "Tenant # 504-301-7889 Jacob. Arrived on site for no cool. Powered unit on compressor powered on. Removed evaporator cover no frost on evaporator,checked weld joints found oil on manufacture weld joints diagnosed unit will need compressor,evaporator and a filter drier. Unable to reach owner parts covered customer responsible for labor. Labor"
REFRIGERATOR WHIRLPOOL WRT549SZDM01 Arrived on site for no ice. Found power harness disconnected from valve. Installed harness to valve ran icemaker through a cycle water filled icemaker unit working as designed.
REFRIGERATOR WHIRLPOOL WRV986FDEM01 "Arrived on site for no cool. Powered unit on compressor not running,checked voltage good 120vac and 6vdc to inverter,removed inverter,ohmed compressor all pins ohmed at 14. Diagnosed faulty inverter. Installed new inverter powered unit on compressor powered on unit cooling down. Repair covered under AUTHO WHP2O00EPL1"
ICE MACHINE KITCHENAID KUIC15NLXS0 "Arrived on site for failed water valve and broken cutter grid. Removed grid cutter installed new grid cutter. Removed failed water valve,installed new water valve,ran diagnostics no leaks water flowing to reservoir correctly,unit passed all other diagnostic test unit working as designed."
WINE COOLER WHIRLPOOL WUB50X24HZ00 Arrived on site for door light issues. Adjusted bottom hinge and cover tested unit unit working as g as designed.
REFRIGERATOR WHIRLPOOL WRF954CIHZ00 "Arrived on site for no water issue. Per customer unit will work then stop. Tested water dispenser no water,test measure fill same issue,removed filter and reinstalled same issue. Ran diagnostics test 96 water valve energized and dispensing water tested water dispenser unit working. Called tech support,per tech support strong water pressure to unit which will cause solenoid not to open. Found corrosion on water source valve,during lower pressure found water leaking from valve. Instructed customer water shut off needs to be replaced to lower water pressure and prevent leaking from shut off valve."