Local Reviews
for Luis
Powered by Fluid LOCALVery efficient. . Great Service
Faye - Austin, TX
Works more efficiently.
great service!
SB - Austin, TX
Great service
Cynthia - West Lake Hills, TX
Luis kindly fixed our fridge without a glitch - left everything clean and finished under estimated time.
Brenda
Brenda - Lakeway, TX
On time. Knowledgeable. Friendly. Fixed problem.
Professional service
Terry - Wimberley, TX
Luis was here on time and quickly diagnosed the appliance problem. He had it fixed in no time and provided excellent service.
Knowledgeable and informative
Tasha - Austin, TX
He also told me of another known issue that will likely come up in the future and how to take care of it myself.
Knowledgeable technician. Fixed the issue quickly and completely.
David -
Luis did an excellent job!
Quick Diagnosis
Cliff - Austin, TX
Luis was quick to diagnose the issue, fixed it immediately, and even gave me advice for other common maintenance and small issues I might encounter. Thanks!!
Excellent service and resolution
Walter - Austin, TX
Luis called to let us know he could come early. He assessed the situation and quickly replaced our ice maker with a new one. Great job!
Great Service for refrigerator
Jo - Austin, TX
Arrived on time and did an incredible job!!!
Great Service
Michael - Austin, TX
Timely. Nice guy. Got the job done!
KitchenAid Refrigerator Electronic Board Repairs
Ken - Austin, TX
Serviceman arrived timely and was courteous. The light buttons on the inside top panel were blinking and not working. He replaced the board in 15 mins and all was well. Bill was more than $300 and charged a flat hourly fee. Works well now. The only downside is the bill. $300 for a 15 min repair? Can’t the manufacturer make a reasonably priced control panel? Appliance Express is a good and reliable service company we have used several times.
Great service. Good attitude.
Diane - Austin, TX
Happy to say the problem has been corrected.
Great and fast service
Isaac - Austin, TX
Luis quickly resolved the leak in my ice machine. He was kind and very helpful wi showing me what happened.
Great service
Riverview - Austin, TX
Techs know what they are doing with this new technology on appliances.
Luis M.
FREEZER WHIRLPOOL F20BBA Arrived on site for recall issue. Installed recall kit to defrost heater followed all instructions in kit powered unit on unit working as designed. Repair covered under rework
Luis M.
REFRIGERATOR WHIRLPOOL WRS571CIHZ01 Arrived on site for damaged door. Left damaged fresh food door. Removed damaged door installed new fresh food door installed nameplate checked door seal good.
Luis M.
REFRIGERATOR WHIRLPOOL WRF757SDEM01 "Arrived on site for cooling issue. Found defective fresh food thermistor,prev company installed thermistor in incorrect location. Installed new harness assembly secured thermistor to correct location on suction line using foil tape and a zip tie. Found ui unresponsive during some diagnostics test found main control not powering unit back on. Installed new ui and main control powered unit on unit powered on and started cooling."
Luis M.
REFRIGERATOR WHIRLPOOL GX5FHDVY010 "Arrived on site for water leaking. Diagnosed frozen drain will need updated drain kit. Installed updated drain kit,cleared ice from drain checked water flow,water draining correctly.
Luis M.
REFRIGERATOR WHIRLPOOL KRFC604FSS01 "Arrived on site for faulty controls. Installed new main control and ui control powered u it on ran diagnostics all test passed unit powered on. Checked freezer door seal good,gasket sealing correctly around cabinet."
Luis M.
REFRIGERATOR KITCHENAID KRMF706ESS00 Arrived on site for noise issue. Ran diagnostics tested freezer and fresh food fan good no odd noise. Ran test 5 for compressor ramp up and ramp down no odd noise. Ran test 4. All of test 4 passed no odd noise.
Luis M.
REFRIGERATOR KITCHENAID KRFF302EBS00 Arrived on site for shelf issues. Found crisper shelf missing support bracket ordering new support bracket. ; ordrng 1 WP12227303WD (BRACE)
Luis M.
REFRIGERATOR WHIRLPOOL WRF767SDEM01 "Arrived on site for fresh food evaporator incased in ice. Customer defrosted unit replaced defective defrost thermistor,secured thermistor to correct location on suction line using foil tape and a zip tie. Secured cover with 4 screws powered unit on checked air flow good
Luis M.
FREEZER KITCHENAID KBSD602ESS00 Arrived on site for rust and ice build up in freezer. Opened freezer door found ice forming and rust on roof of freezer. Diagnosed air leaking between plastic outside liner and where metal liner meet inside freezer. Pushed on plastic liner rust water leaking from inside liner. Called tech support per tech support air leak in liner and not repairable. Customer to contact customer service filE
Luis M.
REFRIGERATOR KITCHENAID KRMF706ESS01 "Arrived on site for damaged parts found damaged Left side door,freezer door,nameplate,right side deli glide and middle freezer drawer wheel. Ordering all parts to correct damaged issues. ; ordrng 1 W10248555 (ROLLER) and 1 W10643690 (AXEL) and 2 W10737605 (SCREW)s and 3 W10737730 (RIVET)s and 1 W10815695 (DOOR L SS) and 1 W10815701 (FREEZER DOOR) and 1 W10847525 (SLIDE) and 1 W10847589 (CNOTE GREY ADAPTER) and 1 W10909682 (NAMEPLATE)"
Luis M.
REFRIGERATOR AMANA ASD2620HRW Arrived on site for cooling issue. Diagnosed failed compressor. Compressor . Customer will call back if they approve repair.
Luis M.
REFRIGERATOR KITCHENAID KRFC300ESS01 "Arrived on site for door handle issue. Found damaged set screw behind door handle. Installed new set screw,reinstalled door handle checked door operation good ; used 1 WPW10661886 (SCREW) from stock"
Luis M.
REFRIGERATOR KITCHENAID KRMF706ESS01 "Arrived on site for unit shutting itself off. During opening of doors u it would power off. Diagnosed faulty main control, installed new main control tested all door operations good unit no longer shutting itself off"
Luis M.
REFRIGERATOR WHIRLPOOL WRS335SDHM00 Arrived on site for cooling issue. Found large gap on fresh food door seal causing moisture build up in fresh food compartment. Remolded fresh food door seal checked door seal good.
Luis M.
ICE MACHINE WHIRLPOOL GI15NDXZB2 Customer canceled service unit started working
Luis M.
REFRIGERATOR WHIRLPOOL WRS321SDHZ01 "Arrived on site for loud noise and not dispensing ice. Found ice jammed in bucket gears,removed ice tested ice dispenser working. Found vibration noise from condenser coil. Adjusted condenser coil away from rubbing against cabinet enclosure"
Luis M.
REFRIGERATOR KITCHENAID KRSC503ESS01 Arrived on site for upper portion of freezer not freezing. Ran diagnostics no air flow from fan diagnosed failed evaporator fan motor in freezer. Replaced fan motor powered unit on ran diagnostics fan motor powered on
Luis M.
REFRIGERATOR/TOP GE PYE22PSKJSS "Arrived on site for noise issue and water leaking during dispensing coffee. Unable to recreate noise tested coffee dispenser,water leaking from before dispensing coffee ordering motor that pierces coffee cup and dispenser water; ordrng 1 WR60X26821 (MOTOR)"
Luis M.
REFRIGERATOR WHIRLPOOL KSSC48QMS00 "Arrived on site for no cool. Prev visit found ice ball on inlet to evaporator,no frost formation on evaporator at time of visit,pierced system no refrigerant in system,checked all copper tubing and weld joints no uv found. Replaced compressor,evaporator and installed a uv drier. Vacuumed system down unit kept vacuum recharged system to manufacture spec,unit kept pressure,powered unit on frost forming on evaporator."
Luis M.
REFRIGERATOR WHIRLPOOL WRF954CIHZ00 "Arrived on site to install fill tube heater. Removed damaged fill tube,installed new fill tube ran diagnostics icemaker passed ran fill test passed."