Local Reviews
for Luis

Appliance Express Rated 4.8 out of 5 stars based on 312 customer reviews

Map of Austin, TX

Service




Review of Appliance Express

Very satisfied.


Map of Lakeway, TX

Luis was great. He identified our problem and sorted it out




Review of Appliance Express


Map of Austin, TX

Very professional and knowledgeable!




Review of Appliance Express


Map of Austin, TX

Refrigerator Repair Service Done




Review of Appliance Express

Great service.


Map of Austin, TX

Great




Review of Appliance Express


Map of Austin, TX

Incredibly Happy!!




Review of Appliance Express

I got the best service!! Paul and Chase are incredible. I will always keep my business with them...


Map of Bee Cave, TX

Luis did a great job!




Review of Appliance Express


Map of Austin, TX

Great Service on Refridgerator




Review of Appliance Express

Great job. Courteous and professional.


Map of Lakeway, TX

Great service in repairing our fridge




Review of Appliance Express

Did an excellent job explaining and fixing the issue with our new fridge that had leakage due to weak seal. Was very quick and couldn’t be happier. Can’t speak on cost since our fridge was under warranty but they certainly are experts and know what they’re doing!


Map of Austin, TX

Friendly Service, Problem Solved




Review of Appliance Express


Prompt, competent, respectful, and honest




Review of Appliance Express

Luis was prompt, competent, respectful, and honest. Would recommend him to anyone.


Gret Service




Review of Appliance Express


Luis Morales from Appliance Express




Review of Appliance Express

Luis was on time, he was extremely knowledgable about the problem we were having with our refrigerator. He explained everything to me. Rare to find such an excellent service person. Very impressed.


Frig Repair




Review of Appliance Express

Nice guy. Good service. Not cheap but reasonable.


Made my day!




Review of Appliance Express


Luis M.

Luis M.

REFRIGERATOR KITCHENAID KRFC704FSS00 "Arrived on site for faulty ice box fan. Installed a new ice box fan,ran diagnostics good air flow from fan motor,ran icemaker test passed,ran fill test passed unit working as designed. Repair covered under AUTHO KNZZ3NZDPL1"

Near Anfield Cir, Lakeway, TX 78738
Luis M.

Luis M.

REFRIGERATOR WHIRLPOOL WRS571CIDM01 "Arrived on site for weak water flow tested dispenser weak water flow,removed cover,checked water from valve,weak water flow exiting single solenoid. ; ordrng 1 WPW10238100 (VALVE)"

Near Patagonia Pass, Bee Cave, TX 78738
Luis M.

Luis M.

REFRIGERATOR FRIGIDAIRE FGHS2631PF4A "Arrived on site for cooling complaint. Found unit not powering on after defrost cycle diagnosed faulty main control,unit not connected to water unable to check for water or icemaker fill. Installed a new main control powered unit on compressor and fans powered on."

Near Thistlewood Dr, Austin, TX 78745
Luis M.

Luis M.

REFRIGERATOR WHIRLPOOL WRS315SDHM01 "Arrived on site for water not dispensing and noise issue. Diagnosed frozen water line,defrosted water line adjusted waterline and temperature control. Adjusted compressor bracket to prevent vibration noise from compressor and condenser vibrating against cabinet."

Near N Bluff Dr, Austin, TX 78745
Luis M.

Luis M.

REFRIGERATOR WHIRLPOOL KSSC48QTS00 "Arrived on site for water leaking and moisture in vegetable drawer. Checked under refrigerator door found no signs of water leaking from valve or tubing. Found ice chute assembly raised from liner causing moisture in door,removed skin found residue of leak,during assembly of skin found moisture and rust at corner of door diagnosed unit will need a new door due to insulation pulling away from liner. Ice build up around return vents 7nit will need a 60° defrost thermostat,due to door not available due to door being discontinued customer doesn’t want thermostat replaced."

Near Townes Ln, Austin, TX 78703
Luis M.

Luis M.

FREEZER WHIRLPOOL WRX986SIHZ00 "Arrived on site for drawer issues. Found defective drawer from manufacture,drawer warped at bottom causing from of bin not to secure to drawer ordering drawer assembly ; ordrng 1 WPW10493169 (DRAWER UPPER)"

Near Rocking Horse Rd, Austin, TX 78748
Luis M.

Luis M.

REFRIGERATOR GE GFE29HSDDSS

Near Salinas Cove, Austin, TX 78734
Luis M.

Luis M.

REFRIGERATOR WHIRLPOOL WRS325SDHW01 "Arrived on site for loud noise. Found condenser coil causing loud vibration noise against cabinet,adjusted screw on brackets that hold condenser coil,after adjustment noise no longer present"

Near Cherry Ln, Austin, TX 78703
Luis M.

Luis M.

ICE MACHINE KITCHENAID KUIX505ESS2 "Arrived on site for no ice. Found damaged ice cutter grid,ran diagnostics weak water flow to reservoir with no filter installed,compressor and fan powered on frost forming on evaporator plate. Installed a new water valve and ice cutter grid,powered unit on ran diagnostics good water flow."

Near Pecan Chase, Austin, TX 78738
Luis M.

Luis M.

REFRIGERATOR WHIRLPOOL WRS555SIHZ00 "Arrived on site for no ice. Ran diagnostics icemaker passed diagnostics,ran fill test no water entering icemaker,removed connection at door hinge tested fill test water coming from valve. Diagnosed frozen fill tube due to faulty heater in door no ohm reading at heater diagnosed unit will need a new freezer door. Need AUTHO approval ; ordrng 1 LW11026425 (FZR DOOR SS) and 1 NEEDAUTHO, states that autho needed"

Near Merriwood Dr, Austin, TX 78745
Luis M.

Luis M.

REFRIGERATOR JENN-AIR JF36NXFXDE01 Arrived on site for no leds on upper portion in fresh food and none in freezer. Diagnose faulty led modules installed new led modules powered unit on checked light operation good all leds working as designed.

Near Newning Ave, Austin, TX 78704
Luis M.

Luis M.

REFRIGERATOR WHIRLPOOL WRF560SMYM05 Arrived on site for water leaking. Found frozen drain due to clogged duct bill per service pointer W11397260A need to install updated drain tube ordering new drain tube kit repair covered under AUTHO S38211 ; ordrng 1 W11190084 (DRAIN TUBE )

Near Berkman Dr, Austin, TX 78723
Luis M.

Luis M.

REFRIGERATOR WHIRLPOOL WRF560SMYM05 Arrived on site for water leaking. Found frozen drain due to clogged duct bill per service pointer W11397260A need to install updated drain tube ordering new drain tube kit repair covered under AUTHO S38211 return ; ordrng 1 W11190084 (TUBE DRAIN)

Near Berkman Dr, Austin, TX 78723
Luis M.

Luis M.

REFRIGERATOR KITCHENAID KRSC503ESS01 "Arrived on site to install new doors. Found new door with black scuff marks on liner,attempted to clean liner scuff marks still visible customer requesting new door. Doors to be inspected before return visit; ordrng 1 CNOTE (SEE STICKY NOTE) and 1 LW10728959 (FZR DOOR SS.)"

Near Summer Tree Ct, Austin, TX 78759
Luis M.

Luis M.

REFRIGERATOR WHIRLPOOL WRT318FZDM05 "Arrived on site for no light issue. Removed housing found power lead not making correct connect into harness assembly,installed power lead correctly tested switch operation light working g as designed."

Near Mountain View Rd, Austin, TX 78703
Luis M.

Luis M.

ICE MACHINE KITCHENAID KUIC18NNXS0 "Arrived on site for ice issues. Removed cover found large slab of ice on evaporator plate,unit not running dump cycle. Found lead on evaporator thermistor not making connection to harness. Removed slab of ice,installed lead correctly into harness uploaded pictures of issue on SD-quikpic. Ran diagnostics all test passed.

Near Waymaker Way, Austin, TX 78746
Luis M.

Luis M.

REFRIGERATOR WHIRLPOOL WRF954CIHB01 "Arrived on site for ice bin issue. Found blockage inside of ice chute,removed blockage,removed ice bin,tested dispenser ice door,door sealing correctly adjusted ice door. Reinstalled ice bin tested ice dispenser unit working as designed."

Near Hansa Loop, Austin, TX 78739
Luis M.

Luis M.

REFRIGERATOR LG LFX31925ST/00 "Arrived on site to install parts previously diagnosed. Removed faulty dispenser assembly,but installed new dispenser assembly tested water and ice unit working as designed

Near Idalia Dr, Austin, TX 78749
Luis M.

Luis M.

REFRIGERATOR KITCHENAID KRMF706EBS01 Arrived on site for deli control not working. Removed control found wire harness corroded at harness and on control. Unit will need a new deli door and deli control. Need AUTHO for control and door; ordrng 1 CNOTE (NEED AUTHO FOR CONTROL AND DOOR) and 1 W10815668 (DOOR BLK SS )

Near Rocking A Trail, Spicewood, TX 78669
Luis M.

Luis M.

REFRIGERATOR KITCHENAID KRFF507ESS01 Arrived on site for fresh food evaporator incased in ice. Called tech support due to ongoing issue. Per tech support need to replace 3 way valve. Ordering 3 way valve job will need 2 hrs7726898361; ordrng 1 2HRS and 1 W10913906 (ACCESS VALVE) and 1 W11094466 ( VALVE) and 1 WPW10143759 (DRIER UV)

Near Single Peak Cove, Spicewood, TX 78669