Local Reviews
for Luis

Appliance Express Rated 4.8 out of 5 stars based on 427 customer reviews

Map of The Hills, TX

KitchenAid




Review of Appliance Express

Always GREAT service from A.E. Best Appliance repair in Central Texas!!


Map of Austin, TX

Jericho




Review of Appliance Express


Map of Austin, TX

Jarod




Review of Appliance Express


Map of Austin, TX

We were pleased with their diagnosis and handling the fix.




Review of Appliance Express

It was great


Map of Austin, TX

Andrea




Review of Appliance Express


Map of Austin, TX

Fixed it right the first time




Review of Appliance Express

Was able to schedule service quickly. Arrived on time and fixed problem right away. No complaints


Map of Austin, TX

Quick repair




Review of Appliance Express


Map of Austin, TX

Great service




Review of Appliance Express


Map of Austin, TX

Great service




Review of Appliance Express


Map of Austin, TX

Good Communication, Services and Results




Review of Appliance Express

We had an excellent experience with Appliance Express. They communicated well, repaired the fridge and it is working great. thanks


Great friendly service




Review of Appliance Express


Great service




Review of Appliance Express


Great Service!




Review of Appliance Express

Extremely impressed with the repairs Luis made. He was fast, friendly and professional.


Good experience




Review of Appliance Express


Very professional, knowledgable and easy to recommend.




Review of Appliance Express

Great service and support


Luis M.

Luis M.

REFRIGERATOR JENN-AIR JB36NXFXLW04 "Arrived on site for no ice. Diagnosed optics not sending power to icemaker ordering new optic controls,5 ; ordrng 1 LMONLY and 1 W10508673 (WIRE HRNESS) and 1 W10757851 (CONTROL OPTICS)"

Near Ridgewood Rd, Austin, TX 78746
Luis M.

Luis M.

REFRIGERATOR WHIRLPOOL KRFF707ESS00 "Arrived on site for no cool removed fresh food evaporator cover found some oil residue on evaporator,diagnosed a leak at fresh food evaporator,ordering evaporator and compressor. Job will need 2 hrs and customer will need to remove unit from enclosure before service; ordrng 1 2HRS (2 HRS) and 1 8201675 (COMPRESSOR) and 1 W10913906 (ACCESS VALVE) and 1 W11116006 (EVAPORATOR ) and 1 W11211387 (COVER) and 1 WPW10143759 (DRIER UV)"

Near Intervail Dr, Austin, TX 78746
Luis M.

Luis M.

REFRIGERATOR KITCHENAID KRBR109ESS00 Arrived on site for a damaged freezer door. Removed damaged door installed a new door checked door seal good. Customer already paid in full with office for parts and labor

Near Spicewood Springs Rd, Austin, TX 78759
Luis M.

Luis M.

REFRIGERATOR KITCHENAID KFIV29PCMS00 "Arrived on site for no cool. Found fresh food evaporator incased in ice,defrosted evaporator,found uv dye on cover and on some fins of evaporator,cleared all ice found no source of leak. Replaced thermistor harness assembly per service pointer secured thermistor to correct location on suction line using foil tape and a zip tie,secured evaporator to liner housing using clamps and zip ties,secured cover. Ran diagnostics changed defrost setting to basic checked air flow good.; used 1 WPW10277799 (HARNESS) from stock"

Near Pax Dr, Austin, TX 78736
Luis M.

Luis M.

REFRIGERATOR KITCHENAID KRMF606ESS01 "Arrived on site for cooling complaint. Per description of on going issues diagnosed a a defective main control. Replaced main control,ran diagnostics all test passed. ; used 1 WPW10675033 (CONTROL) from stock"

Near Tealwood Trail, Austin, TX 78731
Luis M.

Luis M.

ICE MACHINE WHIRLPOOL MIM1554XRS1 "Arrived on site for no ice. Found burned harness on grid cutter,ran unit through diagnostics all test passed,powered unit on through a normal cycle grid cutter not heating diagnosed a defective grid cutter installed a new grid cutter,grid cutter heating correctly.

Near Montebello Ct, Austin, TX 78746
Luis M.

Luis M.

REFRIGERATOR KITCHENAID KRFF507HPS00 "Arrived on site for ice issues. Found small ice build up under ice bin,ran diagnostics good air flow from ice box fan,ran error test no errors,ran harvest test passed,ran fill test passed. Changed defrost setting g to basic,advised customer to keep ice bin half full to allow icemaker to consistently make ice and have good air flow"

Near Crosby Cir, Austin, TX 78746
Luis M.

Luis M.

REFRIGERATOR WHIRLPOOL WRS311SDHM02 "Arrived on site for a defective compressor. Replaced compressor and filter drier,vacuumed system down unit kept vacuum recharged system to manufacture spec powered unit on checked low side pressure good checked frost pattern good unit cooling down correctly"

Near Domain Dr, Austin, TX 78758
Luis M.

Luis M.

REFRIGERATOR WHIRLPOOL WRB322DMBM01 "Arrived on site for water leaking. Found water dripping from back corner,removed compressor cover,found moisture on suction line and leaking onto bottom of unit and leaking onto floor,called tech support per speech support placed mastics around suction line. No frost build up on suction line and after a few minutes moisture is gone from suction line. Found both doors with rust ordering new door. ; ordrng 1 13107554SQ (DOOR FF) and 1 13109217SQ (FREEZER DOOR) and 1 W11223753 (NAMEPLATE ) and 1 WP12246610 (PLUG), used 2 4318168 (SEALER) from stock"

Near Honey Tree Ln, Austin, TX 78746
Luis M.

Luis M.

REFRIGERATOR WHIRLPOOL WRT108FZDM05 "Arrived on site for no cool. Removed evaporator cover and compressor cover no traces of dye on evaporator or compressor compartment,pressures reading -20 and 100 called tech support

Near Foremost Dr, Austin, TX 78745
Luis M.

Luis M.

REFRIGERATOR KITCHENAID KSSC48QMS01 "Arrived on site for no cool. A uv drier installed to find source of leak,removed unit from it’s enclosure,removed evaporator cover no traces of dye found,removed pan no traces of dye in pan,removed back cover of refrigerator found traces of dye on insulation liner,adjusted tube found broken tubing in liner.

Near D-K Ranch Rd, Austin, TX 78759
Luis M.

Luis M.

REFRIGERATOR KITCHENAID KBFN506ESS01 "Found extension arm rubbing on stop screw,adjusted arm removed rounded screw adjusted bushing assembly tested door operation unit working as design"

Near Cusseta Ln, Austin, TX 78739
Luis M.

Luis M.

ICE MACHINE KITCHENAID KUIC15PHZS0 "Arrived on site for no ice. Ran diagnostics all test passed in diagnostics,ran unit through a normal cycle ice forming on evaporator plate"

Near Pratolina Dr, Austin, TX 78739
Luis M.

Luis M.

WINE COOLER KITCHENAID KUBR204ESB00 "Arrived on site for loud noise. Diagnosed loud noise from lower fan,removed cover replaced lower evaporator fan motor,adjusted heater shield away from fan blade,reassembled unit tested fan operation u it own ring as designed."

Near Drifting Wind Run, The Hills, TX 78738
Luis M.

Luis M.

REFRIGERATOR JENN-AIR JFC2089BEM00 "Arrived on site for no water and freezing in fresh food. Found filter frozen in housing and frozen water tank,removed damper cover unplugged harness to damper with door closed. Diagnosed cold air entering around damper housing,added sealer around housing to prevent cold air entering fresh food with damper door closed. Defrosted water tank and filter,tested water dispenser unit working as designed.

Near Rue De St Tropez, Austin, TX 78746
Luis M.

Luis M.

REFRIGERATOR JENN-AIR JFC2089BEM00 "Arrived on site for no water and freezing in fresh food. Found filter frozen in housing and frozen water tank,removed damper cover unplugged harness to damper with door closed. Diagnosed cold air entering around damper housing,added sealer around housing to prevent cold air entering fresh food with damper door closed. Defrosted water tank and filter,tested water dispenser unit working as designed.

Near Rue De St Tropez, Austin, TX 78746
Luis M.

Luis M.

REFRIGERATOR KITCHENAID KSRV22FVSS03 .Arrived on site for cooling complaint. Per customer unit will power off and after adjusting thermostat unit will power on diagnosed a defective thermostat replaced thermostat powered unit it on,unit ran through a defrost cycle and powered on after defrost.

Near Comanche Trail, Austin, TX 78732
Luis M.

Luis M.

REFRIGERATOR WHIRLPOOL WRT318FMDM06 arrived on site for no cool. Diagnosed restriction at cap tube cleared restriction powered unit on checked evaporator unit cooling down as designed.

Near San Antonio St, Austin, TX 78705
Luis M.

Luis M.

REFRIGERATOR KITCHENAID KBFN502ESS02 "Arrived on site for right side fresh food door not sealing,no leds in freezer and no ice. Adjusted door hinge on door and extension arm assembly,tested door operation good sealing correctly. Replaced defective led in freezer and fresh food section,all leds working. Diagnosed a clogged filter,with filter installed no water to icemaker and with filter removed good water flow. Repair still covered u dear manufacture warranty; used 2 W11462342 (MODULE) from stock"

Near Ringtail Stream Dr, Austin, TX 78738
Luis M.

Luis M.

REFRIGERATOR KITCHENAID KRFC302ESS02 "Arrived on site for door closure issues. Found mullion divider not entering latch,adjusted height of mullion,tested door operation good unit working as designed."

Near Baldovino Skyway, Briarcliff, TX 78669