Catherine - Austin, TX
Debbie - Dripping Springs, TX
They were on time and knowledgeable
Steven - Austin, TX
Great work Leo
Varun - Austin, TX
Leonardo was on time, friendly and helpful. Nice job of servicing our cooktop. Offered some helpful advice, as well. Will highly recommend.
Charlie - Austin, TX
He did a super job of educating us and responding to our questions. Great young man and very knowledgeable. Much appreciated.
Great service. On time.
Richard - Austin, TX
Quick appointment but informative
Bonnie - Austin, TX
He was very helpful and gave me good information about maintenance of my appliance. It was a quick appointment but informative.
Nancy - Buda, TX
Awesome service !!
Pacesetter - Kyle, TX
The job was done fast and the home was left clean.
Kyle - Austin, TX
Erwin - Austin, TX
I have been very impressed with Leo, who has come to my home twice to check my microwave. Each time, he explained the problem and did not just "jump into" replacing parts when not needed.
Bill - Kyle, TX
Scheduling and repair all went extremely well.
Jewel - Austin, TX
Leo was very helpful and answered all of our questions.
Excellent customer service
Linda - Austin, TX
Leo was very courteous and quick at repairing the burners on my new stove but not sloppy. Learned he is a vet so I knew why he worked so well, doing a good job is important.
Quick and Easy
Daniel - Austin, TX
The tech arrived on time, within an hour, my microwave was back in business!
RANGE JENN-AIR JDRP548HL00 "Arrived on site to replace cntrl on unit, replaced one control board and retested, unit still had a humming sound after replacing part, ordering second board per device tips. Office to set time ; ordrng 1 W11319204 (CTRL)"
DISHWASHER BOSCH SHX8ER55UC/01
DISHWASHER WHIRLPOOL KDPM354GPS "Arrived on site to replace track, upon inspection we found the track had become unwelded, replaced track and adjuster and retested. Passed all tests, unit working correctly. Complete"
OVEN KITCHENAID KOSE500ESS04 "Arrived on site to diagnose unit, thermal fuse was open and not powering unit, replaced thermal fuse and retested, cooling fan was not operational during testing which caused open thermal fuse, ordering cooling fan and rescheduling. Office to set time; ordrng 1 W11245567 (BLOWER FAN )"
DISHWASHER BOSCH SHV66A03UC/14 "Arrived on site to test unit, upon inspection we were told by the customer that her disposal was back up, water was backing into dishwasher and starting drain pumps us to leak sensor, cleared error codes and retested, no leaks detected and unit worked correctly. Collected 140.71 Complete"
DISHWASHER MAYTAG MDB4949SHZ0 "Arrived on site to test unit for no heat, upon inspection we found during testing that the f7 e1 error was still saved, we ran a full test cycle and tested the heating element which worked correctly. Cleared error codes. Complete"
OVEN MAYTAG WOS51ECOAS04 "Arrived on site to test unit for not heating correctly, upon inspection we found the oven was calibrated +20 per maintenance and the interior was hotter then needed, calibrated down to 0 and retested, no problems detected, instructed customer on proper use. Complete"
RANGE WHIRLPOOL WFG525S0HV0 "Arrived on site to replaced door and panel, per last visit we replaced door and panel, tested all function, tested correctly. Complete"
MICROWAVE WHIRLPOOL WMH32519HZ3 "Arrived on site to change out cap, diode and mag per last visit we replaced all parts and retested, high voltage transformer failed with all new parts. Ordering HV transformer W10836753 and fuse w10138793 ; ordrng 1 2HOURS (2 HOURS ) and 1 W10836753 (HV TRANSFORMER ) and 2 w10138793 (FUSE)s"
DISHWASHER WHIRLPOOL WDF330PAHS3 Arrived on site to test unit for unit not washing. Test unit and found bad wash motor. Replaced sumo and motor test unit and unit test good job complete no leaks present at this time.
RANGE WHIRLPOOL SF114PXSB1 "Arrived on site to test oven not heating, upon inspection we found the glow ignitor was not reaching full ignition amps to light gaS, replaced ignitor,s Tested unit no leaks at this time job complete."
OVEN KITCHENAID KOSE500ESS04 "Arrived on site to test unit, upon inspection we found the unit was working to correct standards, instructed customer on proper cooking methods and use of the meat probe. Complete"
OVEN WHIRLPOOL WOS51EC0HS01 "Arrived on site to test unit for clock not working correctly, upon inspection we found the oven had not been connected to a WiFi network. Helped customer connect to wifi through the whirlpool app. sr#7726899266. Complete"
MICROWAVE KITCHENAID KMBP100ESS01 "Arrived to diagnose shorted keypad, upon inspection we found the control panel not working up to standard and giving F2E1 error for keypad. Number 6 and 9 not working. replaced keypad and instructed customer on proper cleaning and maintenance. Unit tested good. Complete"
DISHWASHER MAYTAG MDB4949SDZ0 "Arrived on site to fix dishwasher, upon inspection we found the cycle would not start due to the control lock on the buttons, reset buttons and unlocked dishwasher, retested and checked all functions, no leaks or issue detected. Complete"
MICROWAVE KITCHENAID KMBS104ESS02 Arrived on site to test unit for unit not coming on. Test unit and found broken push rod. Will order new rod WPW10120235 ; ordrng 1 WPW10120235 (PUSH ROD)
DISHWASHER KITCHENAID KDTE104ESS1 "Arrived on site to test unit, upon inspection we found the unit was working correctly, no leaks detected, tested multiple cycles. No tripped breaker. Complete"
COOKTOP KITCHENAID KGCU463VSS01 "Arrived on site to test griddle element, upon inspection we found that the switch working the griddle and griddle led was not operating, we replaced the switch and retested unit, unit operational and griddle tested correctly. Complete"
OVEN WHIRLPOOL KEBS107SSS04 "Arrived on site to install keypad, installed keypad given by customer and tested unit, unit tested good with no problems. Complete"
COOKTOP WHIRLPOOL WCG55US6HS00 Arrived on site to replace left rear burner and right front burner. Found wrong part ordered for left rear burner. Will order new valve W11256503 x2 and W10597156. Office to reschedule ; ordrng 1 W10597156 (RR VALVE ) and 2 W11256503 (LR/CENTER VALVE)s