Jeff - Loop, TX
Leo was great!!
Great Customer Service
Heath - Austin, TX
The experience was great! The tech (Leo) was very personable, and as he was doing the work we talked as if we were friends. The work was completed flawlessly, we also discussed general operation and issues with the appliances which educated me and helps me make a more informed decision on whether or not I should purchase extended warranty. This is very helpful to have the information without trying to sell me anything.
Chris - Austin, TX
Leonardo is both a stellar service provider and a genuinely wonderful man. We feel deeply blessed to have been on the receiving end of his work and extraordinary knowledge base. Thank you!!
Excellent Technicians and Company
Kat - Austin, TX
Leo and Jacob arrived early, repaired quickly, and were courteous and professional.
Excellent Customer Service!
Cassie - Austin, TX
Leo and his colleague were awesome! They demonstrated excellent team work, working very well together. And they were extremely knowledgeable, efficient and empathetic to our concerns. They immediately knew how to fix the problem and were done is a flash! I would highly recommend Appliance Express to anyone wanting a great experience and if Leo and his colleague are available you will without a doubt be in good hands!
Stove top Parts Replaced
Donna - Buda, TX
Leo did a fine job of replacing all the stove top parts, including the securing again the metal top to the counter. We are both hoping all will go well with my Amana stove top. Thank you.
Diane - Austin, TX
Wow! Not only was the team right on time and extremely courteous, they had already considered what the problem might be and brought the right parts. Sure enough, after running diagnostics they determined it WAS what they expected, and quickly offered me a quote to repair. I accepted and they were done in record time, plus offered me advice on care and warranty of my appliance. I will definitely call again for any and all future appliance repair needs!
Jun - Austin, TX
Gets job done fast. No additional question asked
Timely & Efficient
Akhokem - Austin, TX
Rosa - Austin, TX
Great experience, on time, professional and very knowledgeable
Anna - Austin, TX
Great, Great service.
Sidney - The Hills, TX
I have already referred them to a friend. Those 2 young men were so knowledgeable and nice. Give them a raise!!!!!!
Jean - Manchaca, TX
Technicians came on time as promised. Found the problem and completed the repair.
Steven - Austin, TX
Appliance Express did a really good job. My technician was great, and did an excellent job fixing my Whirlpool oven.
DISHWASHER IKEA IUD8555DX1 "Arrived on site to test unit for not operating. Tested unit found control board was not responding. Replaced control board, tested unit and found that UI control panel LED was not lighting up. Did not have panel control. Ordering part # W11105144 panel control. Office to reschedule ; ordrng 1 W11105144 (PANEL CONTROL )"
COOKTOP WHIRLPOOL KGCK366VSS02 Arrived on site to test unit for burning red issue. Found that a humidifier as in the room that caused flame discoloring. Instructed customer on humidifier being the cause of the issue. Job complete
DISHWASHER GE GDT695SMJ2ES Arrived on site to test unit for unit not working. Test unit and found customer had replaced board but had not done the jumpers. Could not find any diagram to see what configuration to put the jumpers on. Could not find control board.
DISHWASHER WHIRLPOOL WDT730PAHZ0 Arrived on site to replace sump and motor. Replaced sump and motor test unit for leaks no leaks present at this time.
WASHER WHIRLPOOL WDT720PADM2 "Arrived on site to test unit for not dishes not washing. tested unit, found that pump and motor was not working. Job complete"
MICROWAVE WHIRLPOOL WMH53520CS2 "Arrived on site to test unit for no power. Tested unit found the door 3 way switch was burned out. Replaced 3 way switch. Tested unit, unit test good. Job complete"
DISHWASHER WHIRLPOOL WDT710PAHZ1 "Arrived on site to test unit for leaks. Tested unit, found drain motor was broken. replaced drain motor, tested unit, no leaks at this time. Job complete"
RANGE KITCHENAID KSIB900ESS2 Arrived on site to test unit for cooktop not working. Test unit and found bad module and display. Ordering new display W11208294 and new module W10886867. Will need 2 hours office to ; ordrng 1 W10886867 (MODULE ) and 1 W11208294 (DISPLAY )
MICROWAVE IKEA IMBS104GSS00 "Arrived on site to test unit for no display showing. Tested unit and found display was not working. Replaced control tested unit, unit test good. No issues at this time. Job complete"
DISHWASHER WHIRLPOOL WDT730PAHZ0 "Arrived on site to test unit for damaged panel. Test unit, panel was damaged. Replaced panel. Tested unit, unit test good. Job complete"
DISHWASHER WHIRLPOOL WDT750SAHZ0 Arrived on site to replace pivot clips. Customer requested to leave at front door. Job complete
DISHWASHER KITCHENAID KDTM404ESS3 "Arrived on site to test unit for not draining. Tested unit found that left side of the door was not sitting correctly on the hinge. Re-align door, tested unit and unit test good, no leaks at this time. Job complete"
DISHWASHER WHIRLPOOL WDT970SAHV0 Arrived on site to test unit for unit leaking. Test unit and found water co ing from float housing. Found housing completely loose. Secured housing test unit and unit test good job complete. No leaks present at this time.
DISHWASHER WHIRLPOOL WDT730PAHZ0 Arrived on site to replace sump and motor and will need to order new sump and Motor W11085683. ; ordrng 1 W11085683 (SUMP AND MOTOR )
DISHWASHER KITCHENAID KDTE234GPS0 Arrived on site to test unit for upper rack falling and unit not closing correctly and upper rack running on tub. Test unit and found tub damaged in the left side and right side and back side. Also found front door panel damaged on the right and left side. Will need to order new tub WPW10681506 and new door panel W11165143 will need 2 hours and will need to determine if it’s covered under cosmetic warranty or not office to reschedule ; ordrng 1 2HOURS (2 HOURS ) and 1 CNOTES ( C NOTES ) and 1 W11165143 (DOOR PANEL ) and 1 WPW10681506 (TUB )
MICROWAVE KITCHENAID KOCE500ESS05 "Arrived on site to test unit for rattling noise. Found that a rattling noise was present. Replaced convections fan and blower. Tested unit, unit test good at this time, job complete"
MICROWAVE JENN-AIR JMW2430DS04 "Arrived on site to test unit for not starting. Tested unit and found the door was not properly closing to allow microwave to start. Adjusted hinges to door. Tested unit, unit test good at this time. Job complete"
OVEN WHIRLPOOL WFG540H0ES1 "Arrived on site to test unit for not getting up to temperature. Tested unit to get 350, calibrated unit to plus 30, unit got up to 357. Unit test good, no issues. Job complete"
MICROWAVE JENN-AIR JMC2430DP01 "Arrived on site to test power from the wall, found power was correct. Tested unit and got F1 E6 error code. Contacted tech-line to report power was coming in correctly. Tech-line advised to check fuses and appliance manger file number 7726009203. Tested unit, Found that inverter board was burnt out. Replaced inverter board, magnetron, filter board, power supply board, and appliance manager. Test unit cooked 5 different foods. Unit working as designed at this time. Job complete"
RANGE WHIRLPOOL WFC150M0EB3 Arrived on site to test unit for unit loosing temp. Test unit and found bad sensor. Replaced sensor test unit and unit test good job complete.