Local Reviews
for Leonardo
Powered by Fluid LOCALGreat job
Ogaga - San Marcos, TX
Perfect Repair Experience
Amanda - Buda, TX
My technician called before arriving with a time window, arrived in that time window, had the supplies he needed to do the repair and completed it quickly and perfectly. All of that and was pleasant to talk to and very informative about what he was doing. I will be using them again for any of my appliance repair needs.
Great Service
Lauren - Buda, TX
Professional
Jerry - Austin, TX
Very pleasant and informed. Turned our the problem he diagnosed was not with the dishwasher as expected. Opined on what the problem was and he was correct. Short visit but enjoyed meeting him. Entire process of working with Appliance Express was pleasant and professional.
great job very informativce
Mike - San Marcos, TX
Fast and accurate
Jo - Austin, TX
He really knew what he was doing
Great attitude and very helpful
Nick - Buda, TX
Our service tech (don't be mad I can't remember his name :)) was amazing and friendly. He knew his job and was in and out quickly with a perfect repair.
great service
Michael -
Excellent Service
Dwayne - Austin, TX
Great Service!! Super Friendly!!
Justin - Buda, TX
Will use again!!
Appliance Express
Dana - Buda, TX
Leo was excellent, very knowledgeable about Whirlpool. Would definitely recommend him.
Great, quick help
Patrick - Austin, TX
Appreciated his quick help and his ability to diagnose the problem. Also appreciate his honesty that this was a (small) mistake made by a previous technician (not putting all pieces back in place), which had resulted in the issue. Thanks for the honesty and quick fix.
great service
Joan -
honest and fast service
Frederick - Austin, TX
Leo was very honest about the service and worked quickly, quietly, and efficiently
outstanding technician
Joan -
Leonardo C.
DISHWASHER WHIRLPOOL WDF330PAHS2 Arrived on site to test unit for lower rack falling to side. Test unit and found wheels broken. Replaced wheels test unit and unit test good job complete. Heating element working correctly advised customer to use rinse aid.
Leonardo C.
DISHWASHER WHIRLPOOL WDF330PAHS2 Arrived on site to test unit for door not staying down. Test unit and found both friction pads broken. Replaced friction pads and unit door staying down. Job complete no leaks present at this time.
Leonardo C.
DISHWASHER WHIRLPOOL WDT970SAHV0 Arrived on site to test unit for upper rack falling. Test unit and found broken adjuster and stopper. Replaced both parts test unit and unit test good job complete no leaks present at this time.
Leonardo C.
DISHWASHER WHIRLPOOL WDT710PAHW1 "Arrived on site to test unit for upper rack coming of track. Found broken stoppers,replaced stoppers test unit and unit test good job complete no leaks present at this time."
Leonardo C.
OVEN WHIRLPOOL WOS51EC0AS04 Arrived on site to test unit for cavity being damaged. Test unit and found some foil paper stuck to bottom of cavity. Took pictures called techline and advised techline they did a self cleaning mode and unit cracked. Tech support said it was a cosmetic issue not covered under warranty. File#7723625145
Leonardo C.
OVEN WHIRLPOOL WOS72EC0HS01 Arrived on site to test unit for no display. Turned breaker off for 3 minutes then turned breaker back on and unit working as designed job complete
Leonardo C.
RANGE KITCHENAID KSEB900ESS2 Arrived on site to test unit for lower drawer oven not working. Customer said when they tie d it on there was a big flash and pop and breaker tripped. Test unit and found grounded wire to therma fuse. Replaced wire test unit and lower oven turning on but not turning back off. Replaced board test unit and unit turning on and off. Also found damaged rails for bottom drawer. Ordering right slide W11123024 and left slide W11131365. Rescheduled for Tuesday 12/18 per customers request will need 2 hours to complete job ; ordrng 1 2HOURSNEEDED (2 HOURS NEEDED ) and 1 W11123024 (SLIDE RIGHT ) and 1 W11131365 (SLIDE LEFT )
Leonardo C.
OVEN WHIRLPOOL WOS51EC7AS01 Arrived on site to test unit not getting to temp. Test unit at 350 and average temp at 363. Turned unit up to 400 and average temp at 413 unit getting to temp could not duplicate problem at this time unit working as designed.
Leonardo C.
DISHWASHER WHIRLPOOL WDT710PAHZ1 Arrived on site to test unit for no power. Test unit and found outlet getting 120v. Checked wires at junction and found burned out black wire with wire nut. Replaced wire nut test unit and unit test good no leaks present at this time unit working correctly.
Leonardo C.
DISHWASHER KITCHENAID KDTE254ESS0 Arrived on site to test unit for not draining. Test unit and found new disposal and drain plug was still on. Removed drain plug test unit and unit test good unit draining no leaks present.
Leonardo C.
DISHWASHER WHIRLPOOL WDF520PADM7 Arrived on site to test unit for upper rack falling. Test unit and found stopper had come off. Secured stopper test unit and unit test good job complete no leaks present at this time.
Leonardo C.
MICROWAVE WHIRLPOOL WMH32519HZ1 Arrived on site to test unit for fan not blowing strong. Test unit and unit seemed weak. Replaced fan test unit and unit test good. Job complete
Leonardo C.
DISHWASHER WHIRLPOOL GU940SCGB3 Arrived on site to test unit for unit leaking. Test unit and found no leaks coming from dishwasher. Found leak coming from water booster heater under the sink. Showed customer the leaks and advised customer to call a Plummer to fix the leak. Job complete
Leonardo C.
OVEN KITCHENAID KEBS179BSS00 Arrived on site to test unit for no power. Test unit and found thermal fuse opened. Replaced thermal fuse test unit by heating to 350 and unit test good job complete. Also found oven and cooktop sharing power. I turned the breaker off to oven and the cooktop lost power too. Advised customer to get and electrician to get power to cooktop. Each unit needs to have its own dedicated circuit.
Leonardo C.
DISHWASHER WHIRLPOOL WDT710PAYM3 Arrived on site to test unit for screen melted and lower spray arm melted. Will need new screen wpw10463906 and new lower spray arm wpw10491331. Customer will like for us just to drop off at front door if possible. Rescheduled for ; ordrng 1 WPW10463906 (SCREEN) and 1 WPW10491331 (LOWER SPRAY ARM )
Leonardo C.
OVEN WHIRLPOOL WOD51EC7AS05 Arrived on site to test unit for unit not getting to temp. Test unit and found customer using thermostat inside oven but had it in the front by glass. Advised customer not to use thermostat and showed her on the owner manual where it says not to use thermostat. Test units at 400 and units getting to 408 on average temp.
Leonardo C.
DISHWASHER WHIRLPOOL WDF520PADM7 Arrived on site to test unit for no power. Test outlet and found outlet getting 120 volts. Checked junction at unit and found burned wire nut. Replaced wire nut test unit and unit test good no leaks present at this time job complete
Leonardo C.
MICROWAVE WHIRLPOOL WMH31017FB0 Arrived on site to replace door. Opened door board and found damaged door. Will need to order new door W10889333 rescheduled for Monday 12/10 ; ordrng 1 W10889333 (DOOR BLACK )
Leonardo C.
RANGE WHIRLPOOL WFE525S0HS0 Arrived on site to test unit for damaged panel. Test unit and found panel damaged. Replaced panel test unit and unit test good job complete
Leonardo C.
RANGE WHIRLPOOL WFE530C0EW1 Arrived on site to test unit for light staying on. Test unit and found bad switch opened switch and found switch to be used. Ordering new switch 3149360. Rescheduled for Tuesday 12/11 customer requesting morning appointment. ; ordrng 1 3149360 (SWITCH )