Leo Exceeded expectations
Cathleen Cranford - Wimberley, TX
Leo was extremely professional, knowledgeable, and courteous. He was patient while listening to my annoyance with this Whirlpool oven. The automation [touch screen] is mind boggling, and the oven is difficult to use. Leo took the time to help me understand the nuances of the newer touch screen ovens. Appliance Express is very fortunate to have this young man interacting with clients. Please let him know how much I appreciated his visit.
Santiago - Buda, TX
Awesome service by Leonardo
Arthur - Kyle, TX
We had our microwave stop working and Whirlpool quickly got it fixed! They worked fast and around my schedule.
Top Notch Service
Jennifer - Austin, TX
Leonardo Cantu , with appliance express was top notch! Great service!
Excellent on every level.
Margo - Austin, TX
Leo called 15 minutes before arrival, was professional and friendly, diagnosed the issue immediately and had the part on his truck. The very best experience EVER.
Fixing my stove top
Lana - The Hills, TX
Leo did a great job with our ceramic stove top. He was on time and easy to deal with. One of the parts i had bought was not needed, but I did need a control switch which I have ordered and will reschedule with Leo to totally make my Jenn-Air like new.
Kb - Austin, TX
New home builder. After being called and informed that the repair tech was going to be showing up after business hours and asked to leave door unlocked, I specifically instructed caller to make sure this house was locked and all doors shut upon completion of service (this is a finished home ready to close). I returned later in the evening after a rain storm to find that the front door and garage were left wide open with all lights on. Overall bad experience.
Juanita - Buda, TX
Everyone I dealt with was friendly and provided me with amazing service. I would recommend Appliance Express to friends and family.
Leo has been Awesome!
Peg - Austin, TX
We have had an ongoing issue with our appliance. Appliance Express and especially Leo have been on time, extremely professional, courteous, and tried again and again to solve the issue. In the end it is a faulty appliance and we feel that they exhausted every angle to make it work. We would highly recommend Appliance Express and if you are lucky enough to have Leo, you will be in good hands.
freat service and awesome price
Jon - Austin, TX
Bradley - Austin, TX
Leo found the issue quickly and replaced the part and tested the unit all within 25 minutes. He was extremely friendly and answered all of my questions. Thank you sir!!
Amy - West Lake Hills, TX
Nick - Kyle, TX
Leo was awesome. He’s friendly and knowledgeable.
Terrific Service and Education
Steve - New Braunfels, TX
Leo Cantu came to repair our Whirlpool dishwasher that is under warranty. He quickly diagnosed and repaired the problem (which was caused by the installation) and then took the time to explain the problem and solution to me. In addition, he also took time to answer several questions I had about our other kitchen appliances. He clearly enjoys what does and to educate his customers. His attitude and the quality of his service was stellar.
EJames - Austin, TX
Thanks to Leo for an informative and professional service for my dishwasher. And he was very friendly.
MICROWAVE WHIRLPOOL WMH31017HS2 Arrived on site to replaced panel and light bulb. Replaced both parts test unit no damaged found and light working correctly job complete.
DISHWASHER KITCHENAID KDFE104DBL5 Arrived on site to to replaced upper rack. Replaced upper rack test unit and unit test good job complete.
DISHWASHER GE PDT855SSJ2SS Arrived on site to replaced gasket. Replaced gasket test unit and no leaks present at this time job complete.
OVEN JENN-AIR JJW8630CAB Arrived on site to test unit for doors not closing correctly. Test unit and found bad hinges. Will need to order new hinges WP74008014 x4. Office to reschedule; ordrng 4 WP74008014 (HINGES)s
DISHWASHER KITCHENAID KDTE104ESS1 Arrived on site to test unit for bottom wheels coming off. Test unit and found broken wheels. Replaced 2 wheels test unit and unit test good job complete. Only used 2 wheels
OVEN KITCHENAID KEBC208KSS02 Arrived on site to test unit for ovens not getting to temp. Test unit and found both ovens off on average temp. Calibrated upper and lower oven to +15 to average temp for upper at 352 and lower at 351 job complete.
RANGE WHIRLPOOL WFG505M0BS0 Arrived on site to test unit for light not turning off. Test unit and found bad board and socket. Test unit after replacing parts and unit test good light turning on and off job complete.
OVEN WHIRLPOOL WOS51EC7HW01 Arrived on site to test unit for broiler not working. Test unit and found loose connection at board for broiler. Secured connection at board test unit and unit test good job complete.
COOKTOP WHIRLPOOL KGCU463VSS02 Arrived on site to test unit for burners igniting. Test unit replaced burner head. Test unit and unit test good job complete.
DISHWASHER WHIRLPOOL KDTE204DSS0 Arrived on site to test unit for unit leaking from diverter motor. Replaced sump and motor. Test unit no leaks present unit working as designed job complete.
COOKTOP WHIRLPOOL KICU509XSS23 Arrived on site to test unit for f47 error code. Replaced module test u it and u it still giving error. Will need to order new module and replace module and display at same time. Ordering W10857232 module rescheduled for Monday ; ordrng 1 W10857232 (MODULE )
MICROWAVE WHIRLPOOL WMH31017HS2
DISHWASHER KITCHENAID KDTM404ESS2 Arrived on site to test unit for unit not draining. Test unit and found board not sending signal to drain motor. Test unit and unit test good job complete.
DISHWASHER WHIRLPOOL WDT970SAHZ0 Arrived on site to test unit for unit not washing or draining correctly. Test unit and found glass in drain motor. Removed glass test unit and unit test good job complete.
DISHWASHER KITCHENAID KDTE704DSS1 Arrived on site to test unit for panel not responding. Replaced panel under warranty test unit an du it test good job complete.
RANGE MAYTAG MGS8800FZ0 Arrived on site to test unit for f3e2 erro open or shorted sensor for warming drawer. Replaced sensor test unit and unit test good job complete no more error codes found
MICROWAVE KITCHENAID KMBS104ESS00 Arrived on site to replaced panel and control board. Replaced both parts test unit and all buttons working correctly at this time job complete.
DISHWASHER WHIRLPOOL WDF330PAHB2 Arrived on site to drop off water hose. Drop water hose customer needs Plummer to install hose job complete
DISHWASHER KITCHENAID KDTE104ESS1 Arrived on site to test unit for unit not washing dishes. Test unit and found bad wash motor. Replaced sump and motor test unit and unit test good no leaks present at this time job complete.
DISHWASHER KITCHENAID KDHE704DSS "Arrived on site to test unit for bottom rack not coming all the way out. Test unit and found bad tracks, replaced both tracks test unit and unit test good job complete."