Sharon - Lakeway, TX
Melissa - Austin, TX
Very expensive labor charges for about 10 minutes of work but the repair was great and the parts decent.
Alyson - Austin, TX
Cecilia - Manchaca, TX
Great Service, great communication and took the time to help us with our warranty situation
Dishwasher repair was excellent
Steve - San Marcos, TX
Ginger - Austin, TX
Great service early to appt!
Efficient and personable
Michael - Austin, TX
Kevin fixed our dryer quickly and kept disruption to a minimum. Thanks for a great repair.
Whirlpool dishwasher wasn't cleaning dishes.
Frank - New Braunfels, TX
Kevin replaced the control board, water clarity sensor, and washing motor. Dishwasher working fine now.
Rating = 10 Stars!!!
Marcia - Austin, TX
Many thanks to Kevin for being a font of information on my new washing machine. He knew twice as much as the almost zero information in the User Manual!
Ice Maker Repair
Dana - Austin, TX
FC2019 - Kyle, TX
Professional, Knowledgeable, and fast. Fixed my dryer and now is working great!
Mary - Austin, TX
Very pleased with the service
Ronald - Lakeway, TX
Your repair guys did a good Job and back in service. Thank you. Ron Moore
Chrissie - The Hills, TX
Not only did Kevin arrive early, he was very personable, and quick!
Diane - West Lake Hills, TX
Fine service once he was here, But too many days before he came
WASHER MAYTAG MVWC565FW1 "Arrived on site and inspected washer and did not find any saved error codes, sent washer into a diagnostic cycle and ran all functions in manual and it did not make any excessive noise or move. Spoke with customer about correct loading procedure to ensure balancing the load correctly. No water leaks from connections at time of service, job complete"
WASHER WHIRLPOOL WTW7000DW4 "Arrived on site and inspected washer and found water valves have failed, replaced water valves and washer is now operating normally. No water leaks from connections at time of service, job complete"
REFRIGERATOR WHIRLPOOL WRT311FZDM01 "Arrived on site and inspected refrigerator and found water leaking on the interior, after clearing and resetting water has stopped. The water leaks from connections at time of service, job complete"
OVEN KITCHENAID KEBC107KSS03 "Arrived on site and replaced front glass panel diagnosed on previous visit, after replacement oven door is now correct. job complete"
DRYER WHIRLPOOL WED5000DW2 "Arrived on site and found the vent hose on the rear of the dryer is misshapen, customer wishes it replaced. no lint found in dryer at time of service, job complete"
WASHER MAYTAG MVWC565FW2 "Arrived on site and replaced control diagnosed on previous visit, after replacement ran a calibration cycle and it passed properly. Ran all functions in manual diagnostic and found cold water is not flowing. Inspected water inlet and found screen is completely blocked by debris, water on the property comes from a well. After clearing it water will now flow correctly. Informed customer that issue will likely happen Again and water should be corrected from source to prevent issue. No water leaks from connections at time of service, job complete"
WASHER MAYTAG MVWC415EW1 "Arrived on site and replaced lid latch diagnosed on previous visit, after replacement confirmed all functions are operating normally in a manual diagnostic cycle. No water leaks from connections at time of service, job complete"
WASHER MAYTAG MVWB855DC3 "Arrived on site and found debris in drain pump has damaged impeller , after replacing the drain pump washer is now operating normally. No water leaks from connections at time of service, job complete"
DRYER WHIRLPOOL MED6630HW0 "Arrived on site and found rattling during operation from motor mount area, disassemble dryer and added sound pads between motor mount and bottom dryer panel. After reassembling dryer rattling has significantly improved but is still present. There is no other adjustment or repair that can address the issue, no lint found at time of service, job complete"
DRYER SAMSUNG DV50F9A7EVP/A2 "Arrived on site and inspected dryer and found it is not heating while running. Disassembled dryer and found heating element has failed. After replacement dryer is now working properly. Removed all lint from interior, job complete"
DISHWASHER GE ZDT800SSF5SS
DISHWASHER KITCHENAID KDFE104HPS0 "Arrived on site and inspected dishwasher and found a mounting bracket was dropped during installation and fell into bottom of sump. This is the cause of the rust the customer has been seeing. Removed the mounting bracket and recommended that customer use dishwasher magic to wash out any residue. No water leaks from connections at time of service, job complete"
WASHER WHIRLPOOL WTW5000DW1 "Arrived on site and inspected washer and found that during a spin cycle what plate and basket are spinning at different rates independently of each other. Attempted to remove wash plate to inspect hub and it will not separate. A new washplate, and hub will be needed, Will also bring back gear case if needed. wash plate will need to be broken off. No water leaks from connections at time of service.; ordrng 1 W10752283 (washplate) and 1 W11035751 (gearcase)"
REFRIGERATOR LG LFX31945ST/00 "Arrived on site and found both sections are warm, removed rear panel and inspected compressor and found it is running. Compressor is failing and will need to be replaced. A new control board will also be needed, refrigerator is prior to 2014. ordrng 1 4J00977P (ACCESS VALVE) and 1 ADH73150210 (UV DRIER) and 1 EBR73093617 (CONTROL) and 1 SEALEDSYSTEM and 1 TCA38091801 (COMPRESSOR)"
WASHER WHIRLPOOL CET9100GQ0 "Arrived on site and found F 70 error code showing on display, replaced control board and user interface diagnosed by previous technician and confirmed harness connecting them is good. Error code would still not clear, spoke with commercial tech line, this type of stackable has two power cords one 120 V for the washer and UI and another 240V cord that only powers the dryer heating and control. User interface showing power is deceptive and appears dryer should be running but it is actually not getting power. Found breaker is tripped after correcting dryer is working properly, job complete"
REFRIGERATOR KITCHENAID KSSC42QVS03 "Arrived on site and inspected refrigerator and found driveshaft has dropped and is no longer making contact with ice bucket. Replaced shaft and ice will now dispense problem. No water leaks from connections at time of service, job complete"
REFRIGERATOR WHIRLPOOL WRX988SIBM00 "Arrived on site and found 45 degrees in fresh food, 27 degrees in freezer, no error codes on test 56, test 57 and 45 passed. Spoke with LM hey small refrigerant leak was likely caused when fresh food thermistor was replaced. Will need to bring back Fresh food evap, compressor, drier stub, UV drier to correct issue.; ordrng 1 8201675 (compressor) and 1 NEEDSAUTHO and 1 SEALEDSYSTEM and 1 SF8404 (STUB) and 1 W10143759 (drier (service)) and 1 WPW10608485 (evaporator), states that autho needed"
REFRIGERATOR KITCHENAID KRMF706ESS00 "Arrived on site and found currently refrigerator is operating normally. Twice this month customer experienced the ice and water dispenser not working But dispenser lights are on, lights in the interior are off, and refrigerator is not running. Inspected pantry user interface and found blue wire is pinched, but not severed. No visible damage to harness between pantry door and refrigerator cabinet. Spoke with tech line and they recommended replacing pantry user interface, door, and harness between door and refrigerator cabinet.Door W10815668"
REFRIGERATOR LG LFX31925SW/00 "Arrived on site and inspected refrigerator and found interior temperature in both sections is >75° Inspected compressor and found it is running, it will need to be replaced and all refrigerators prior to 2014 are required to have the control board replaced as well. Sealed system parts are covered under 10 year warranty control board is not..; ordrng 1 4J00977P (ACCESS VALVE ) and 1 ADH73150210 (UV DRIER) and 1 EBR75234703 (MAIN CONTROL) and 1 SEALEDSYSTEM and 1 TCA38091801 (COMPRESSOR)"
DRYER WHIRLPOOL WED4950HW0 "Arrived on site and inspected dryer and found incoming power is correct, but dryer will not start. Inspected cut off and fuse and they are correct. Held down door switch, and start switch while spinning drum and dryer will not start. Will need to bring back start switch and have motor on hand if needed; ordrng 1 WPW10117655 (relay-pts)"