On time, professional
Martin - New Braunfels, TX
Kevin was on time and efficient in his work great job!
Angie - Kyle, TX
Awesome Service by Kevin
Marisela - Kyle, TX
Kevin came twice to work on our washer. He was very professional and was happy to answer our questions.
Prompt service, very polite
Beverly - Austin, TX
Kevin arrived just when he said he would. He communicated thoroughly all through the process, and finished the project quickly. I'd use this company again!
Anthony - New Braunfels, TX
Marcia - Kyle, TX
Kevin was great. Unfortunately, it took a while to figure out the problem. Was without a working fridge for over 3 weeks. Would work for a day or 2 after the first 2 visits. 3 different visits from Appliance Express.
Kristin - New Braunfels, TX
Kevin was Awesome
Steve/quinton - Seguin, TX
He explained how all the different options work on our dishwasher and more. Very pleased
Elia - New Braunfels, TX
Kevin Bell knew exactly how to fix my dishwasher. Very happy customer
Courteous and prompt
Marilyn - Seguin, TX
Service man was very courteous and completed the repairs quickly.
I was not there. My son was.
Steve/quinton - Seguin, TX
According to my son??? Drain hose was never connected?? However dishwasher worked first few months. So, it wasn’t that. Not sure what the problem was. But you showed up on time and fixed it and I am pleased. Thank you
Joanne - Canyon Lake, TX
Excellent Service, and Excellent Customer Service.
Becky - Fischer, TX
Travis - Austin, TX
Perfect experience. . Appliance Service fixed my washer quickly and with excellent communication from start to finish.
REFRIGERATOR WHIRLPOOL WRF736SDAM14 "Arrived on site and found no ice production, set refrigerator into diagnostic cycle and started test 57 and icemaker motor would not move. Disassembled upper section of refrigerator and replaced ice maker and ran test 57 again and icemaker turned properly. Ran test 45 and confirmed Icemaker filled with water. Recommended that customer discard first batch of ice. No water leaks from connections at time of service
RANGE WHIRLPOOL WFE540H0ES2 "Arrived on site and inspected range and found terminal block has failed, main harness will also be needed. Will also bring back control board to ensure repair on the next visit. Customer will need to get a new four prong power cord as well.; ordrng 1 W11134549 (MAIN HARNESS ) and 1 WPW10586737 (cntrl-elec)"
DRYER WHIRLPOOL NED4655EW "arrived on site and found power at terminal block is incorrect L1 to ground is 120V, L2 to ground is 120V but L1 to L2 is 0 not 240. An electrician will be needed to correct power. Spoke with home owner at 512-969-8275, and recommended an electrician be contacted. No lint build up at time of service job complete"
REFRIGERATOR KITCHENAID KRFF707ESS01 "Arrived on site and replaced fresh food thermistor harness diagnosed on previous visit, refrigerator has started cooling requested that customer monitor refrigerator for correct operation. No water leaks from connections at time of service, job complete"
COOKTOP WHIRLPOOL G7CE3034XS00 "Arrived on site and found right front switch has failed, replaced switch and connector end. Element is now operating properly. Job complete."
ICE MACHINE WHIRLPOOL KUIX305ESS1 " Arrived on site for no ice production found water level sensor harness isn’t making a good connection. Replaced recirculating pump, After correcting it is operating properly, no further repair is needed, no water leaks detected at time of service, job complete."
REFRIGERATOR KITCHENAID KRFF707ESS01 "Arrived on site and replaced evaporator fan/harness recommended for fresh food evaporator frosting over. Refrigerator will take 18 to 24 hours to cool down properly. No water leaks from connections at time of service, job complete."
WASHER MAYTAG MVWX655DW1 Arrived on site and set washer into diagnostic cycle and found during agitation and spin wash plate is moving properly but tub is not. Removed wash plate and inspected tub and found hub is broken. Replaced hub and wash plate and washer is now operating correctly. No water leaks detected at time of service
WASHER MAYTAG MHW3505FW0 "Arrived on site and found door is sagging, will need to replace hinge and bracket will bring back any plastic that might break during repair. No water leaks detected at time of service ; ordrng 1 W10626041 (handle) and 1 W10839743 (bracket) and 1 W11316776 (DOOR INNER) and 4 WPW10208398 (cap)s and 1 WPW10208415 (door hinge) and 1 WPW10424239 (door-outer)"
REFRIGERATOR WHIRLPOOL WRS315SNHM01 "Arrived on site and found evaporator frost pattern is not complete, adjusted thermistor location, sent pic to CS and will need to have sealed system replaced. No water leaks detected at time of service ; ordrng 1 SF8404 (STUB) and 1 W10507884 (compressor) and 1 WP2188823 (evaporator) and 1 WPW10143759 (dryer)"
WASHER WHIRLPOOL WTW4950XW "Arrived on site and inspected washer and found drain pump connection on control board is not attached properly. After re-seating ran all functions in manual diagnostic cycle and everything is operating properly. No water leaks from connections at time of service, job complete"
WASHER WHIRLPOOL WFW96HEAU0 "arrived on site and found saved error codes F8e1, f5e2, washer is stacked. There are two sets next to each other. Took pictures of installation any repairs would require two technicians. Found debris on door where it contacts bellow and it is dripping past bellow seal. Bellow is not cracked or broken, after cleaning it ran another cycle and it is no longer leaking. No water leaks detected at time of service, job complete."
WASHER MAYTAG MVWC565FW0 "Arrived on site for washer valve dripping into tub, replaced valve and it is no longer dripping. No water leaks detected at time of service. Job complete"
DISHWASHER KITCHENAID KDTE254ESS2 "Arrived on site and inspected dishwasher and found upper rack adjusters have failed. Replaced adjusters and it is now operating properly. No water leaks from connections at time of service, job complete."
WASHER WHIRLPOOL WTW5000DW2 "Arrived on site and replaced hub, gearcase, motor and cam kit. After replacement ran calibration cycle and automatic test cycle and washer is operating properly. No water leaks from connections at time of service, job complete"
WASHER MAYTAG MVWB855DC3 "Arrived on site and inspected washer and found Control panel is unresponsive, customer was experiencing communication error between control board and control panel before it stopped completely. Replaced control board and control panel and ran test at 51 and 52 and all function has restored to washer. No water leaks from connections at time of service, job complete."
ICE MACHINE WHIRLPOOL GI15NDXZB0 "Arrived on site and inspected ice machine and found no production, started icemaker and it filled with water and evaporator plate gets cold but there is no water flowing over it. Recommended replacing recirculating pump, after replacement water is flowing, requested that customer let it run for a minimum of 24 hours before using any ice. No water leaks from Connections at time of service, job complete"
MICROWAVE FRIGIDAIRE FGMV176NTF "Arrived on site found microwave is sitting on the floor in the corner. Connected microwave to power and found no power showing on display. Removed outer cover and found fuse has failed. Took one picture. Replaced fuse and found as soon as microwave is started it trips the breaker. Breaker is normal not an AFCI or GFCI. Spoke with Frigidaire tech line, Paul RF82544420 he requested that monitor switch be disconnected and when this is done microwave will heat. Found the switch holder is broken and the monitor switch was not secure. He recommended replacing all switches, switch holder, and door to ensure repair on the next visit.; ordrng 5 5304509451 (FUSE)s and 1 5304509457 (LATCH HOOK) and 1 5304509458 (SWITCH LEVER ) and 1 5304509460 (INTERLOCK SWITCH ) and 1 5304509460 (SWITCH) and 1 5304509638 (DOOR)"
WASHER MAYTAG MVWC415EW1 "Arrived on site and found saved error codes for Shifter fault, and oversuds. Set washer into diagnostic cycle and found shifter will not move. Replaced shifter and gearcase and it will now agitate and spin. Ran a calibration cycle and it completed properly. No water leaks detected at time of service, job complete."
WASHER MAYTAG MVWC565FW1 "arrived on site and inspected washer and found error code for Long fill, oversuds, inspected valve and found cold water connection was not attached properly. After correcting valve is now engaging, but there is no water flow out of cold side. Inspected water hoses and found they are blocked with debris. After clearing water is now able to enter through cold valve. Recommended that customer bypass water softener until it can be fixed/replaced. Washing machine is now operating properly. No water leaks from connections at time of service, job complete."