Janice - New Braunfels, TX
Pulte - New Braunfels, TX
Job was completed in a timely matter. Report back from homeowner was that tech was very friendly and knowledgeable.
Maytag Repairman Visit
William - New Braunfels, TX
Robert - New Braunfels, TX
He was here on time and did a good job
James - New Braunfels, TX
Kevin, was professional, and fixed the problem with new washing machine
Kimberly - New Braunfels, TX
Very pleased with my service call yesterday. He checked everything that was concerning to me. Also, checked my new dryer and found the air flow was not good due to build up on the outside.
Awesome, good job
Ernesto - Buda, TX
Best Appliance Expert!
Margaret - Buda, TX
I am so pleased with Kevin's help and expertise in fixing my washing machine. He was prompt, courteous, and patient with all my questions. He diagnosed the problem, set to work, and finished the job quickly. And great Results!! Thanks SO much, Kevin!!
Sherri - Austin, TX
Great experience !
Sandee - Canyon Lake, TX
Prompt very polite .Kevin excellent. On time. Very professional.
Adjust refer shelving
Al - Texhoma, OK
Kristie - New Braunfels, TX
David - New Braunfels, TX
Did a good job
Lars - Canyon Lake, TX
Our appointment was cancelled with Lowes warranty, and they never contacted Kevin to let him know. But he did contact me and was very polite.
Martin - Kyle, TX
REFRIGERATOR WHIRLPOOL KRMF706ESS00 "Arrived on site and inspected refrigerator and found pantry UI has failed uninstalled it and found recess in left pantry door is full of water and harness has corroded. But I need to bring back a new pantry door, uSER INTERFACE, and to ensure repair on the next visit harness and left hand side adapter. No water leaks from connections at time of service.; ordrng 1 W10815678 (dor-fip ss) and 1 W11170612 (HARNESS) and 1 W11294509 (ADAPTER) and 1 WPW10769076 (cntrl-elec)"
REFRIGERATOR WHIRLPOOL GSS30C6EYY03 "Arrived on site and found water pressure from dispenser is weak. Remove the water filter and pressure has returned. Customer has a new water filter and after inserting it pressure stays good. Customers experience was due to a bad water filter, no further repairs required at this time, no water leaks from connections at time of service.
MICROWAVE WHIRLPOOL WMH78019HZ1 "Arrived on site and replaced microwave door, control board, and door switches recommended by tech line previous visit. After repair microwave appears to be operating properly and is no longer hesitating, job complete"
DRYER WHIRLPOOL WED4815EW "Arrived on site and found terminal block connector has burnt out, replaced terminal block and customer supplied a new cord and dryer is now operating properly. No lint found in cabinet at time of service, job complete"
RANGE WHIRLPOOL WFG515S0ES1
DRYER MAYTAG MEDX655DW1 "Arrived on site and inspected dryer and found very little airflow through lint screen. Removed rear panel and confirmed all components are operating properly. Inspected exit on home and found several handfuls of lint blocking airflow. After clearing airflow has returned and dryer is operating properly.
DRYER WHIRLPOOL GEW9250PW1 "Arrived on site and found dryer drum light is on but there is no response from user interface. Confirmed thermal fuse, cut off, and element are in good repair. Confirmed voltage at terminal block is correct. Checked connections from user interface to control board and they are seated properly. Per tech line recommendation checked continuity between pins 9 and 12 on user interface and found it is unresponsive. They recommended replacing User interface at minimum and possibly control.
COOKTOP MAYTAG MEC8830HB00 "Arrived on site and found cooktop surface is broken, replaced it and confirmed it is operating properly. No further repair is needed at this time, job complete."
REFRIGERATOR WHIRLPOOL WRX735SDHZ00 "arrived on site and replaced high voltage control board and user interface recommended by tech line on previous visit. After replacement function is not restored. Spoke with tech line again and they recommended disconnecting main harness that leads to icemaker assembly. After disconnecting lights have returned and compressor is running, tech line recommended rebuilding icemaker assembly. Need to do ice box fan, icemaker, solenoid, harness, auger motor and damper ordrng 1 W10884720 (harns-wire) and 1 WPW10196393 (damper control assy) and 1 WPW10300024 (icemaker) and 1 WPW10308033 (motor-evap) and 1 WPW10309866 (solenoid) and 1 WPW10309868 (motor)"
REFRIGERATOR KITCHENAID KRFC300ESS03 arrived on site and inspected refrigerator and found filter head has failed, removing water filter causes it to spray water and flood fridge. Replaced filter head and it is now operating properly. No water leaks from connections at time of service, job complete"
REFRIGERATOR WHIRLPOOL WRX988SIBM Arrived on site and found top of freezer gasket has condensation building. Will need to bring back gasket additions and install them underneath freezer gasket per tech line recommendation. Will also need to bring back water dispenser pad it is sticking for customer. No water leaks from connections at time of service; ordrng 2 A3189395 (gasket)s and 1 W11028219 (pad)
COOKTOP WHIRLPOOL WCG97US6HS00 Arrived on site and use the bubble solution on all connections underneath cooktop and could not find any gas leak. Disassemble the cooktop and use the bubble solution on all internal connections and did not find any gas leak. Could not duplicate customers experience. Job complete
REFRIGERATOR KITCHENAID KRFF507HPS00 "Arrived on site and found temperature in freezer is 10, took picture. Spoke with techline found E5 on 56, ran test 57 and 45. 57 passed correctly but 45 did not fill ice tray with water. Found waterline is frozen, removed ice from waterline and ran test 45 again and this time it filled properly
REFRIGERATOR WHIRLPOOL WRS571CIDM01 "Arrived on site and replaced freezer door diagnosed on previous visit. No water leaks from connections at time of service, job complete"
REFRIGERATOR KITCHENAID KRFC704FSS01 "Rived on site and replaced water line to icemaker and added shims to door. Ran tested 97 and icemaker will now fill properly. No water leaks from connections at time of service, job complete."
OVEN WHIRLPOOL WOD77EC0HS01 "Arrived on site and found upper door is damaged, disassembled door and replaced outer panel and it is now correct, job complete"
REFRIGERATOR WHIRLPOOL WRF540CWHZ00 "Arrived on site and inspected refrigerator and freezer light is working properly. Couldn’t Duplicate customers experience. Customer may be experiencing small amount of frost causing door switch to stick in freezer. No water leaks from connections at time of service, job complete"
RANGE WHIRLPOOL WFE525S0HS1 "Arrived on site and found error code F6E1 for oven over temperature when heating. Replaced temperature sensor, if this does not fix the issue a new control board will be needed, job complete."
COOKTOP WHIRLPOOL WGG745S0FS02 "Arrived on site and inspected range and found left front burner is not igniting every time. Disassembled burner head and repositioned electrode but this did not correct issue. Will need to bring back spark module, burner head, electrode, and orifice holder to ensure repair on the next visit.; ordrng 1 W11230935 (ORIFICE HOLDER) and 1 WPW10299236 (cap-burner)"
DRYER WHIRLPOOL WED4815EW1 "Arrived on site and found drum slide is loose and causing it to thump. After correcting it dryer is operating properly. Removed all lint from interior, recommended that vent to the exterior be cleaned as there is very little airflow. Job complete"