Local Reviews
for Joseph

Appliance Express Rated 4.9 out of 5 stars based on 256 customer reviews

Map of Austin, TX

Unparalleled Service




Review of Appliance Express

Joseph was extremely knowledgeable and courteous. Best-in-class service.


Map of Austin, TX

Joseph Cordell is awesome!




Review of Appliance Express


Map of Dale, TX

Washer repair




Review of Appliance Express

Customer service was awesome on the phone and they set up appt quickly. Technician changed the part that he thought was wrong with the washer. When I tried to wash that evening the washer still didnt spin. So they will have to come out again.


Map of Manor, TX

Nicole




Review of Appliance Express

Very knowledgeable about products and very friendly


Map of Austin, TX

Honest Service Technician




Review of Appliance Express

Joseph C. called me on the way over for my scheduled service appointment. He was running a bit behind, but no big deal. He asked me what my issue was and after talking through it, Joseph recommended that I cancel my service appointment and try a few things on my own. I took his advice and saved the $130 or so that I would have paid for the service! My issue has not presented again since our phone call, but if it does, I will definitely try to get Joseph over to take a look!


Map of Del Valle, TX

Knowledgeable & professional




Review of Appliance Express

Service technician, Joseph, quickly diagnosed & fixed the problem with our clothes dryer. Thank you.


Map of Austin, TX

He was great.




Review of Appliance Express

He went beyond what was necessary.


Map of Austin, TX

Maria




Review of Appliance Express


Map of Austin, TX

Pablo




Review of Appliance Express

Mr Joseph,very professional he knows what is doing,thank you very much.


Map of Manor, TX

Great service




Review of Appliance Express


Ayala




Review of Appliance Express

Perfect job


Above and beyond




Review of Appliance Express

Joseph didn’t just fix our fridge; he offered advice on how to keep our other kitchen appliances running smoothly for many years. That’s the kind of service that I don’t expect, but it’s awesome when I do.


Awesome service




Review of Appliance Express

Our Tech guy Joseph was really professional he gave us tips ..things to look forward to and how to fix any future problems with information to help us in advance


great service




Review of Appliance Express

The service tech was knowledgeable. This is a new oven and I still have some questions, and the tech took the time to explain what I wanted to know,


Top notch service




Review of Appliance Express

Joe was great and shared plenty of tips to keep our appliances running the way that they should.


Joseph C.

Joseph C.

REFRIGERATOR WHIRLPOOL WRT138FZDB00 "Arrived on site for “no cool” complaint. Inspected unit and could hear start device tripping. Removed and replaced start device. Compressor makes slight humming noise, then, shuts off start device. Owned out compressor pins and found them to not be within specifications. Ordering new compressor, evaporator, uv drier and access valve. Will need sealed system tech and two hours, for this call. Office to set return schedule, due to time requested and need for sealed system tech.; ordrng 1 SEALEDSYSTEMTECH (SEALED SYSTEM TECH) and 1 TJ90SF8404 (ACCESS VALVE) and 1 TWOHOURCALL (TWO HOUR CALL) and 1 W10836706 (evaporator) and 1 WPW10143759 (dryer UV) and 1 WPW10507886 (compressor)"

Near Philomena St, Austin, TX 78723
Joseph C.

Joseph C.

WASHER WHIRLPOOL WFW94HEXW2 "Arrived on site for “unit will not wash” complaint. Inspected unit and found MCU(motor control board)with blown circuit. Removed and replaced MCU. Tested unit. Unit is performing as designed. No leaks detected, at time of service.

Near Berkman Dr, Austin, TX 78723
Joseph C.

Joseph C.

DRYER ADMIRAL AGD4475TQ0 "Arrived on site for “not heating” complaint. Inspected unit and found thermal fuse to be blown. Removed and replaced thermal fuse. Tested unit. Unit is performing as designed. No leaks detected, at time of service. Instructed customer to clean venting every six months to prevent possible fire hazards and for better performance and economy.

Near Werner Ave, Austin, TX 78722
Joseph C.

Joseph C.

WASHER WHIRLPOOL WFW94HEXW2 "Arrived on site for “unit will not wash” complaint. Inspected unit and found MCU(motor control board)with blown circuit. Removed and replaced MCU. Tested unit. Unit is performing as designed. No leaks detected, at time of service.

Near Berkman Dr, Austin, TX 78723
Joseph C.

Joseph C.

VENTHOOD UNKNOWN UXT5536AAS3 Arrived on site for “air leaking from top and sides of venthood” complaint. Inspected unit and found no issues with venthood. Recommend to have installers dismount hood and install 5/16” foam tape around perimeter of vent exhaust(for better seal)and reinstall. Unit is performing as designed.

Near McBee St, Austin, TX 78723
Joseph C.

Joseph C.

RANGE AMANA AGR5330BAS3 "Arrived on site for “unit caught on fire, while making toast” complaint. Inspected unit and found burner bar had come loose from orifice. Repositioned and reconnected burner bar to orifice. Tested unit. Unit is performing as designed. No leaks detected, at time of service."

Near Saddle Rock Dr, Austin, TX 78725
Joseph C.

Joseph C.

REFRIGERATOR WHIRLPOOL WRS325SDHZ01 "Arrived on site for “noisy operation and doors uneven” complaint. Inspected unit and found condenser to be making contact with lower frame. Insulated condenser from lower frame and adjusted cabinet, to level doors. Unit is performing as designed. No leaks detected, at time of service."

Near Harkness Pass, Austin, TX 78725
Joseph C.

Joseph C.

DISHWASHER WHIRLPOOL WDT730PAHZ0 "Arrived on site for “burning smell” complaint. Inspected unit and found drain pump blocked and overheating. Removed blockage and tested unit. Unit is performing as designed. No leaks detected, at time of service."

Near Avenue C, Austin, TX 78751
Joseph C.

Joseph C.

DISHWASHER KITCHENAID KDTE334GPS0 "Arrived on site for “no power” complaint. Inspected unit and found wires shorted to junction box. Rerouted home supply and reconnected supply wires to unit wiring. Tested unit. Unit is performing as designed. No leaks detected, at time of service."

Near Avenue H, Austin, TX 78751
Joseph C.

Joseph C.

DRYER AMANA NED4655EW1 "Arrived on site for “noisy operation” complaint. Inspected unit and found debris, in front bulkhead gasket. Debris was hitting bearing gap, in drum. Removed debris. Tested unit. Unit is performing as designed. Instructed customer to clean venting every six months to prevent possible fire hazards and for better performance and economy."

Near Techni Center Dr, Austin, TX 78721
Joseph C.

Joseph C.

DISHWASHER KITCHENAID KDTE234GPS0 "Arrived on site for “door not latching” complaint. Inspected unit and found door latch faulty and sprung. Removed and replaced door latch. Tested unit. Unit is performing as designed. No leaks detected, at time of service."

Near Crystal Stream Pass, Austin, TX 78723
Joseph C.

Joseph C.

OVEN WHIRLPOOL WFG550S0HZ1 "Arrived on site for “not cooking per times called for” complaint. Inspected unit and found temps not reading correctly. Sensor is off. Ordering new sensor. No leaks detected, at time of service.; ordrng 1 W10833885 (sensor)"

Near Day Camp Ln, Austin, TX 78754
Joseph C.

Joseph C.

WASHER MAYTAG MVWX700XL2 "Arrived on site for “not completing cycles and wet clothes” complaint. Inspected unit and found faulty drain pump. No leaks detected, at time of service.

Near Larkwood Dr, Austin, TX 78723
Joseph C.

Joseph C.

OVEN KITCHENAID KODE300ESS02 "Arrived on site for “timer alarm shuts off, after 3 or four beep cycles” complaint. Spoke with Dave, at techline about recurring issue. Received SR number(7726608700). Warranty company will contact customer."

Near Herzog St, Austin, TX 78723
Joseph C.

Joseph C.

OVEN WHIRLPOOL WFE525S0HS0 Arrived on site for “door will not close” complaint. Inspected unit and found hinges bent. Removed and replaced door hinges. Tested unit. Unit is performing as designed. Frame is bent. No other repairs can be made to frame. Unit is performing as designed.

Near James Carter Jr. St, Manor, TX 78653
Joseph C.

Joseph C.

DISHWASHER MAYTAG MDB4949SHB0 "Arrived on site for “unit not washing dishes” complaint. Inspected unit and found motor harness barely plugged into control. Reinserted harness. Tested unit. Unit is performing as designed. No leaks detected, at time of service."

Near Wickham Ln, Austin, TX 78725
Joseph C.

Joseph C.

DISHWASHER WHIRLPOOL WDF130PAHB0 "Arrived on site for “not draining” complaint. Inspected unit and found disposal knockout plug still intact. Removed plug and tested unit. Unit is performing as designed. No leaks detected, at time of service."

Near Attra St, Austin, TX 78723
Joseph C.

Joseph C.

WASHER MAYTAG MVWC565FW1 "Arrived on site for “making loud noises, during cycles” complaint. Inspected unit and found gear case leaking, belt worn out and covered in oil. Motor pulley and cam gear had pieces of belt fused to it and could not be removed by any means at my disposal. Removed and replaced gear case, motor, cam, belt and shield. Calibrated and tested unit. Unit is performing as designed. No leaks detected, at time of service."

Near Perlita Dr, Austin, TX 78724
Joseph C.

Joseph C.

MICROWAVE AMANA AMV2307PFS2 Arrived on site for “grease above cabinets” complaint. Inspected unit and found restriction in venting. Removed restriction and tested unit. Unit is performing as designed.

Near Offaly Dr, Austin, TX 78754
Joseph C.

Joseph C.

WASHER WHIRLPOOL WTW4850HW1 "Arrived on site for “unit not completing cycle” complaint. Inspected unit and found hot water solenoid unhooked from harness. Reattached harness to hot water solenoid. Calibrated and tested unit. Unit is performing as designed. No leaks detected, at time of service."

Near Encino Cir, Austin, TX 78723