Local Reviews
for Joseph

Appliance Express Rated 4.9 out of 5 stars based on 192 customer reviews

Map of Austin, TX

Effective, Knowledgable




Review of Appliance Express


Map of Manor, TX

Knowledgable and Friendly




Review of Appliance Express

Joseph Cordell came to replace my freezer door. He was friendly and knowledgeable, not only about the part he was replacing but about other Whirlpool appliances in my home. He offered tips and tricks to get the most out of my appliances and I appreciated him sharing his knowledge since I am a first time home owner.


Map of Austin, TX

Great Tips and Service




Review of Appliance Express

Joe took the time to explain money saving tips on our other appliances as well as fix the faulty icemaker. Competent, friendly and recommendable!


Map of Manor, TX

Great service.




Review of Appliance Express


Map of Austin, TX

Personable & knowledgeable




Review of Appliance Express

My service dude was what I'd hoped. He helped me understand this crazy machine without talking down to me


Map of Austin, TX

They Are Great




Review of Appliance Express

Appliance express has impressed me across multiple visits. Joseph helped diagnose the problems and put a plan into action to get addressed. Also gave some great tips for overall maintenance and went above and beyond. Also had worked with Scott who found a magic trick to a very odd dryer problem. Overall this company and these techs won’t stop until the issues are solved even if that means multiple visits. Top notch customer service, thanks again!


Map of Austin, TX

Well done




Review of Appliance Express

Joseph went above and beyond in his thoughtfulness and explanations - including unsolicited "best practices" on my other new appliances. He did a great job.


Map of Austin, TX

Great and Friendly Service




Review of Appliance Express

Joe from Appliance Express was great. He had to visit three times to make sure everything got fixed on my fridge, but every time he made sure to let me know when he would be there, and was friendly during every visit. I could only hope that every repair person that comes to my house is as great as Joe.


Map of Pflugerville, TX

Great Quick Service




Review of Appliance Express

Great service, technician knew exactly how to fix the problem, arrived in the window he said he would and was pleasant to work with. He even provided some feedback on my washing machine to ensure it continues to run without incident.


Map of Austin, TX

Excellent service!




Review of Appliance Express

He is so patient to tell me all the details about the refrigerator problems!


Appliance Repair Feedback




Review of Appliance Express

First, Lowe’s was of no help in getting service since I did not purchase extended warranty. It was not a year old. The customer service person at Lowe’s gave me corporate # only to get a Maytag 800 . They could have provided me with that in the first place. When I called Maytag they were beyond helpful and patient with me and were able to tell me immediately the purchase date. Once my service was scheduled they kept me updated that nothing had changed that would keep me wondering about their response times. The repairman was very courteous and knowledgeable. He explained the cause of the problem and how it affected the washer. He also went and advised us of how to obtain better results from the washer. We never knew HE detergent washed clothes better ( much less knew there were detergents titled as HE). Best of all he liked our chi- weenie pup.


Pm




Review of Appliance Express

Great service


👍




Review of Appliance Express

👍


Awesome Service




Review of Appliance Express

Joseph provided excellent service while being helpful, professional, funny, and very patient with my energetic puppy. Thanks for the great work!


Wonderful experience!




Review of Appliance Express

Joseph called 30 minutes prior to our appointment and was very polite and courteous when he arrived. He was very knowledgeable and I felt confident he could diagnose and repair my refrigerator. The appointment did not take long and Joseph made sure we were satisfied with the work. Thank you!


Joseph C.

Joseph C.

DISHWASHER WHIRLPOOL WDF520PADM7 Arrived on site for “door will not stay down” complaint. Inspected unit and found friction oven off. Ordering new friction pads. No leaks detected' at time of service.; ordrng 2 WP8268961 (pad)s

Near James Garfield St, Manor, TX 78653
Joseph C.

Joseph C.

RANGE WHIRLPOOL WFG525S0HS1 "Arrived on site for “damaged cooktop” complaint. Inspected unit and found that I had correct cooktop, but side was severely dented. Will need to order new left side panel before repairs can be completed. Inspected one cooktop, that I was sent with. Looks correct. Unit is not hooked up and is at the Expressions warehouse.; ordrng 1 WPW10162245 (panel-side)"

Near Wall St, Austin, TX 78754
Joseph C.

Joseph C.

MICROWAVE WHIRLPOOL WMH31017AS1 Arrived on site for “microwave will not shut off” complaint. Inspected unit and found stuck monitor switch. Freed switch and cleared blockage. Tested unit. Unit is performing as designed.

Near Haney Dr, Austin, TX 78723
Joseph C.

Joseph C.

MICROWAVE WHIRLPOOL WMH32519FS1 Arrived on site for “peeling and inoperative control panel” complaint. Inspected unit and found control panel faulty. Removed and replaced faulty control tested unit. Unit is performing as designed.

Near James Garfield St, Manor, TX 78653
Joseph C.

Joseph C.

DRYER WHIRLPOOL WED4815EW1 Arrived on site for “broken door switch” complaint. Inspected unit and found broken door switch. Removed and replaced door switch. Unit checks good. Instructed customer to clean venting every six months to prevent possible fire hazards and for better performance and economy.

Near Charles Abraham Way, Manor, TX 78653
Joseph C.

Joseph C.

REFRIGERATOR WHIRLPOOL WRF767SDHZ00 "Arrived on site for “no ice production, in freezer” complaint. Inspected and tested icemaker. Icemaker performed as designed. Found door handle loose and tightened it. No leaks detected, at time of service."

Near Dagon Dr, Austin, TX 78754
Joseph C.

Joseph C.

OVEN IKEA IGS426AS1 "Arrived on site for “not igniting in oven” complaint. Inspected unit and found bake bar mounting screw corroded and not making good contact with burner bar. Ordering new bake bar and screws. Will install new bake bar and ignitor, upon return visit. No leaks detected, at time of service. ordrng 1 3196265 (screw) and 2 3196385 (screw)s and 1 W11233072 (screw) and 1 WP9758078 (burnr-oven)"

Near York Hill Dr, Austin, TX 78723
Joseph C.

Joseph C.

OVEN WHIRLPOOL WFE530C0ES0 "Arrived on site for “oven sparking in back” complaint. Per previous diagnosis, removed and replaced block terminal. Tested unit. Unit is performing as designed."

Near Nicole Ln, Pflugerville, TX 78660
Joseph C.

Joseph C.

REFRIGERATOR WHIRLPOOL WRX735SDHZ02 "Arrived on site for “uneven doors” complaint. Inspected unit and found doors uneven. Adjusted feet and evened out unit. No leaks detected, at time of service."

Near Battenburg Trail, Pflugerville, TX 78660
Joseph C.

Joseph C.

WASHER MAYTAG MVWB765FW3 "Arrived on site for “poor wash performance” complaint. Per my previous diagnosis, removed and replaced defective feet, on unit. Unit checks good. No leaks detected, at time of service."

Near Bartholdi St, Austin, TX 78753
Joseph C.

Joseph C.

DISHWASHER WHIRLPOOL KDTM354DSS5 "Arrived on site for “damaged front panel” complaint. Inspected unit and found door skin damaged. Removed and replaced door panel. Tested unit. Unit is performing as designed. No leaks detected, at time of service."

Near Shoal Creek Blvd, Austin, TX 78756
Joseph C.

Joseph C.

COOKTOP WHIRLPOOL WFE320M0ES2 Arrived on site for “front left burner will not operate” complaint. Inspected unit and found element shorted and damaged infinite switch. Removed and replaced front left burner and front left infinite switch. Tested unit. Unit is performing as designed.

Near Hogeye Rd, Manor, TX 78653
Joseph C.

Joseph C.

RANGE WHIRLPOOL WFG320M0BS0 "Arrived on site for “high carbon monoxide readings” complaint. Inspected unit and ran CO test. Found readings to be at 12ppm after five minutes past preheat, at 500 degrees Fahrenheit. No leaks detected, at time of service."

Near Varrelman St, Austin, TX 78725
Joseph C.

Joseph C.

DRYER WHIRLPOOL WED4850HW0 Arrived on site for “not heating” complaint. Inspected unit and found loose wire at motor connection. Reinserted wire into connector. Tested unit. Unit is performing as designed. Instructed customer to clean venting every six months to prevent possible fire hazards and for better performance and economy.

Near Charles Abraham Way, Manor, TX 78653
Joseph C.

Joseph C.

WASHER WHIRLPOOL WFW6620HC0

Near Krueger Ln, Austin, TX 78723
Joseph C.

Joseph C.

DRYER WHIRLPOOL WED6620HC0 Arrived on site for “clothes not completely drying on sense drying” complaint. Inspected unit and found control to be faulty. Ordering new control and sensor harness. Office will need to set return schedule.; ordrng 1 TWOMANCALL (TWO MAN CALL) and 1 W11350214 (CONTROL (EXPART)) and 1 WPW10298258 (harns-wire)

Near Krueger Ln, Austin, TX 78723
Joseph C.

Joseph C.

DISHWASHER WHIRLPOOL WDT720PADM2 "Arrived on site for “unit not running” complaint. Inspected unit and found pebble blocking operation of pump/motor. Removed blockage. Tested unit, twice. Unit is performing as designed. No leaks detected, at time of service."

Near Berkman Dr, Austin, TX 78723
Joseph C.

Joseph C.

WASHER WHIRLPOOL LTE6234DQ3 "Arrived on site for “leaking water from front bottom of unit” complaint. Inspected unit and found drain pump leaking. Drain pump was stuck to motor shaft. Removed and replaced drain pump. Tested unit. Unit is performing as designed. No leaks detected, at times of service."

Near Cometa St, Austin, TX 78721
Joseph C.

Joseph C.

DRYER MAYTAG MGDB835DW4 Arrived on site for “broken door latch” complaint. Inspected unit and found door catch broken. Installed new door catch. Tested unit. Unit is performing as designed. Instructed customer to clean venting every six months to prevent possible fire hazards and for better performance and economy.

Near Corona Dr, Austin, TX 78723
Joseph C.

Joseph C.

DISHWASHER WHIRLPOOL WDT720PADM2 "Arrived on site for “not operating” complaint. Inspected unit and found pump/motor and control shorted. Removed and replaced control and pump/motor. Tested unit. Unit is performing as designed. No leaks detected, at time of service."

Near Berkman Dr, Austin, TX 78723