Local Reviews
for Joseph

Appliance Express Rated 4.9 out of 5 stars based on 264 customer reviews

Map of Manor, TX

Perfect Customer Service




Review of Appliance Express


Map of Del Valle, TX

Good




Review of Appliance Express


Map of Austin, TX

Great service, knowledgable tech.




Review of Appliance Express


Map of Austin, TX

Nice and friendly




Review of Appliance Express

The technician put on shoe covers at the door, fixed the issue pronto.


Map of Austin, TX

Super tech




Review of Appliance Express

The tech was professional, clean and knowledgeable.


Map of Austin, TX

Excellent Service!!




Review of Appliance Express

Joseph was quick, efficient, so knowledgeable, super friendly, and helpful.


Map of Austin, TX

Excellent employee




Review of Appliance Express

Gentleman who came was very courteous and I was extremely happy.


Map of Austin, TX

My review




Review of Appliance Express

He did a great job. Also, nice talking to him. Could lay off the cigarettes.


Map of Austin, TX

Unparalleled Service




Review of Appliance Express

Joseph was extremely knowledgeable and courteous. Best-in-class service.


Map of Austin, TX

Joseph Cordell is awesome!




Review of Appliance Express


Washer repair




Review of Appliance Express

Customer service was awesome on the phone and they set up appt quickly. Technician changed the part that he thought was wrong with the washer. When I tried to wash that evening the washer still didnt spin. So they will have to come out again.


Nicole




Review of Appliance Express

Very knowledgeable about products and very friendly


Honest Service Technician




Review of Appliance Express

Joseph C. called me on the way over for my scheduled service appointment. He was running a bit behind, but no big deal. He asked me what my issue was and after talking through it, Joseph recommended that I cancel my service appointment and try a few things on my own. I took his advice and saved the $130 or so that I would have paid for the service! My issue has not presented again since our phone call, but if it does, I will definitely try to get Joseph over to take a look!


Knowledgeable & professional




Review of Appliance Express

Service technician, Joseph, quickly diagnosed & fixed the problem with our clothes dryer. Thank you.


He was great.




Review of Appliance Express

He went beyond what was necessary.


Joseph C.

Joseph C.

DRYER LG DLEX7600KE "Arrived on site for “long dry times” complaint. Inspected unit and found loose wire to element. Tightened wire to element. Checked exhaust flow and found to be good. Unit is performing as designed. No leaks detected, at time of service."

Near James Garfield St, Manor, TX 78653
Joseph C.

Joseph C.

WASHER MAYTAG MVWC565FW2 "Arrived on site for “low water level at wash” complaint. Inspected unit and found pressure hose to be loose, at control. Reinstalled pressure hose, to back of control. Normal water level, for this model, is still unacceptable to customer. No leaks detected' at time of service."

Near Cielo Grande St, Del Valle, TX 78617
Joseph C.

Joseph C.

DISHWASHER WHIRLPOOL WDF330PAHS3 "Arrived on site for “not heating” complaint. Inspected unit and found plastic dishes not drying. Instructed customer on proper operation of unit and how to maximize performance. Documented with Andrew, at techline(Ref#7726746898)."

Near Shiva Kamini Way, Austin, TX 78754
Joseph C.

Joseph C.

WASHER WHIRLPOOL WFW6620HW0 "Arrived on site for “not starting/noise during clean” complaint. Inspected unit and found control to be faulty. Removed and replaced control. Tested unit. Unit is performing as designed. No leaks detected, at time of service."

Near Leisure Dr, Austin, TX 78754
Joseph C.

Joseph C.

OVEN JENN-AIR JGRP436WP01 "Arrived on site for “unit not sparking and igniting” complaint. Per previous diagnosis, removed and replaced console panel and another control inside console. Tested unit. Unit is reforming as designed. No leaks detected, at time of service."

Near Clearview Dr, Austin, TX 78703
Joseph C.

Joseph C.

COOKTOP JENN-AIR JED3430WS00 "Arrived on site for “fan not shutting off” complaint. Per my previous diagnosis, removed and replaced fan switch and fan switch harness. Tested unit. Unit is performing as designed.

Near White Tail Dr, Cedar Creek, TX 78612
Joseph C.

Joseph C.

OVEN JENN-AIR JGRP436WP01 "Arrived on site for “unit not sparking and igniting” complaint. Per previous diagnosis, removed and replaced console panel and another control inside console. Tested unit. Unit is reforming as designed. No leaks detected, at time of service."

Near Clearview Dr, Austin, TX 78703
Joseph C.

Joseph C.

REFRIGERATOR LG LFXS26596S/00 "Arrived on site for “noisy fan operation” complaint. Found defrost element to be functioning properly. Removed and replaced control and evaporator cover. Tested unit. Unit is performing as designed. No leaks detected, at time of service."

Near Kelley Rd E, Bastrop, TX 78602
Joseph C.

Joseph C.

RANGE GE JGBS30REK2SS "Arrived on site for “oven not coming on” complaint. Inspected unit. While testing thermostat, found sparks jumping across top of safety valve. Could not determine if problem was in valve or harness. Ordering harness to safety valve and regulator/safety valve. Office to set return visit, due to disposition of parts ordered. Instructed customer to shut off gas to unit. No leaks detected, at time of service.; ordrng 1 UNKNOWNPART (REGULATOR/SAFETY VALVE) and 1 UNKNOWNPART (HARNESS TO SAFETY VALVE)"

Near Washington St, Smithville, TX 78957
Joseph C.

Joseph C.

DISHWASHER WHIRLPOOL WDT750SAHZ0 "Arrived on site for “damaged front panel” complaint. Inspected unit and found lower front panel sides pressed in and deforming panel. Ordering new stainless front panel.. No leaks detected, at time of service.; ordrng 1 W11087377 (panel STAINLESS)"

Near Boyle Dr, Austin, TX 78724
Joseph C.

Joseph C.

WASHER WHIRLPOOL WTW5000DW1 "Arrived on site for “filling with too much water” complaint. Inspected unit and found pressure hose not fully attached to control. Reattached pressure hose to control. Tested and calibrated unit. Unit is performing as designed. No leaks detected, at time of service."

Near Arbor Hill Cove, Manor, TX 78653
Joseph C.

Joseph C.

WASHER GE GTW680BSJ4WS "Arrived on site for “not spinning or agitating” complaint. Inspected unit and found 16 and 18 error codes. Checked hoses and pumps for blockages and found none. Found oil on belt housing and on belt. Will need to remove and replace drain pump, gearcase, shifter, splutch and drivebelt. All ordered parts are of an unknown part number and office will need to set return schedule.; ordrng 1 UNKNOWNPART (SPLUTCH) and 1 UNKNOWNPART (BASKET NUT) and 1 UNKNOWNPART (WASHPLATE BOLT) and 1 UNKNOWNPART (DRAIN PUMP) and 1 UNKNOWNPART (DRIVE BELT)"

Near Taylorsville Rd, Dale, TX 78616
Joseph C.

Joseph C.

RANGE KITCHENAID KSGG700ESS1 "On site for “not igniting” complaint. Inspected unit and found left front burner not igniting. Removed burner head and found to be warped. Straightened burner head and reinstalled. Tested unit. Flames were very low. Looked at regulator, from supply tank and found to not be a two stage regulator, as is mandated by the state of Texas. Not allowed to legally pursue repairs to unit, without supply being ted to two stage regulator. This is an issue of safety."

Near Jalisco Ct, Del Valle, TX 78617
Joseph C.

Joseph C.

COOKTOP WHIRLPOOL WFE505W0HB1 "Arrived on site for “cooktop not working” complaint. Inspected unit and found F9E0 error code. Found three of the cooktop burners shorted

Near Walter Hoffman Rd, Cedar Creek, TX 78612
Joseph C.

Joseph C.

WASHER MAYTAG MVWB765FC3 "Arrived on site for “leaking from bottom of unit and knocking sound” complaint. Inspected unit and found oil coated rotor and stator. Unit flashes F7E9 error code and just hums, when attempting to spin or agitate. Ordering new control, gearcase, rotor, stator and clutch. Bringing back preordered parts, to address leaking complaint, after gearcase repairs have been facilitated.; ordrng 1 W10754448 (clutch) and 1 W11195970 (cntrl-elec) and 1 W11195971 (stator) and 1 W11260238 (rotor) and 1 W11393685 (GEAR CASE)"

Near Lake Front Dr, Cedar Creek, TX 78612
Joseph C.

Joseph C.

DRYER WHIRLPOOL WGD49STBW2 "Arrived on site for “noisy operation and will not shut off” complaint. Inspected unit and found rear drum wheels worn out and timer to be faulty. Ordering new timer.; ordrng 1 W10846428 (timer)"

Near Coventry Ln, Austin, TX 78723
Joseph C.

Joseph C.

WASHER MAYTAG MHW5630HW0 "Arrived on site for “leaking from front top of unit” complaint. Per previous diagnosis, removed and replaced drawer and hose beneath. Tested unit. Unit is performing as designed. No leaks detected, at time of service."

Near Man O War Dr, Del Valle, TX 78617
Joseph C.

Joseph C.

MICROWAVE WHIRLPOOL WMH32519HB2 Arrived on site for “no power” complaint. Inspected unit and found door interlock switches to be faulty and blew out fuse. Removed and replaced loaded interlocks and fuse. Tested unit. Unit is performing as designed.

Near Vigilance St, Manor, TX 78653
Joseph C.

Joseph C.

WASHER WHIRLPOOL WFW5090GW "Arrived on site for “door lock error code and moving around, while spinning” complaint. Per my previous diagnosis, removed and replaced door switch. Removed dent from left side of unit. Tested unit. Unit is performing as designed. No leaks detected, at time of service."

Near Concordia Ave, Austin, TX 78722
Joseph C.

Joseph C.

WASHER WHIRLPOOL WTW8500DC5 "Arrived on site for “knocking or thumping noises during wash” complaint. Inspected unit and found wash basket had come loose from mounting collar and gercase leaking. Removed and replaced gearcase and wash basket. Tested and calibrated unit. Unit is performing as designed. No leaks detected, at time of service."

Near Cedar Creek, TX