Local Reviews
for Jonathan

Appliance Express Rated 4.8 out of 5 stars based on 348 customer reviews

Map of Burnet, TX

Jonathan good man great service give him a raise.




Review of Appliance Express


Map of Burnet, TX

Very Helpful




Review of Appliance Express

He was very helpful and informative. He offered tips to help keep our appliances in good working order for many years.


Map of Georgetown, TX

Quick & easy with great service




Review of Appliance Express


Map of Georgetown, TX

Honored warranty repair and quickly resolved problem




Review of Appliance Express

Very courteous, professional, and job well done.


Map of Georgetown, TX

Crilly




Review of Appliance Express

Did not repair


Map of Georgetown, TX

Outstanding




Review of Appliance Express

Excellent service. Showed up on time, did an extremely thorough testing of my machine and determined that he did not need to do anything. He reviewed my washing practices and coached me on the best way to use my machine. I particularly appreciated that he did not try to sell me something I did not need. He was great. I will call for my next repair.


Map of Burnet, TX

Awesome job, Jonathan




Review of Appliance Express

My experience with Mr. Short was above my expectations. He quickly troubleshot my issues and even recommended better settings on my ice maker. Well done!


Map of Liberty Hill, TX

Daniel




Review of Appliance Express


Map of Burnet, TX

Terry




Review of Appliance Express

Jonathan Short was very helpful and provided excellent customer service!


Map of Georgetown, TX

Great experience.




Review of Appliance Express


Bright




Review of Appliance Express

Still no ice


Clifford




Review of Appliance Express

Man was very knowledgeable !


Awesome service




Review of Appliance Express

On time and very professional


Very Knowledgeable




Review of Appliance Express


Phil




Review of Appliance Express

Great


Jonathan  S.

Jonathan S.

REFRIGERATOR WHIRLPOOL WRX986SIHZ00 "Arrived on site to install previous diagnosed parts. Removed ice maker, fill tube and IM fan. Installed new and added sealer gum around opening for fill line. Tested ice maker fill and monitored for water leaks. All tested good, no water leaks detected."

Near E Johnson St, Burnet, TX 78611
Jonathan  S.

Jonathan S.

COOKTOP WHIRLPOOL KCGD506GSS00 Arrived on site for for cooktop FR burner flame to high. Inspected unit and tested burner operation. Found flame leaking out from under burner head. Removed burner head and found warped. Installed new burner head and tested operation. Made minor adjustment to valve pressure. Tested for possible gas leaks and none were found. All tested good.

Near Co Rd 139A, Burnet, TX 78611
Jonathan  S.

Jonathan S.

WASHER WHIRLPOOL WTW8500DC0 "Arrived on site for washer not completing cycle. Performed diagnostics mode and checked fault codes. Found fault code F2-E1 stuck key, F6-E2 miscommunication between UI and control, F0-E3 overloaded, F5-E3 lid lock, F7-E8 motor over heating and F0-E2. Found pressure switch not reading. Checked pressure switch and at and control. Found failed pressure switch. Found corrosion around the thermistor on inlet valve. Found gearcase leaking oil. Called Whirlpool tech support and spoke with Austin (7727446514). Found control will need to be replace to have unit operational.

Near Co Rd 100, Burnet, TX 78611
Jonathan  S.

Jonathan S.

DISHWASHER BOSCH SHP65T55UC/02 Arrived on site to install previous diagnosed parts. Gained access to main control. Removed failed control and installed new. Removed UI and installed new. Powered unit on and found error code for hall sensor/door latch. Tested DC voltage to sensor and found 12 DC. Called Bosch tech support and spoke Dave. Found sensor will need to be replace. ; ordrng 1 00630784 (LATCH ASSEMBLY )

Near Sparrow Ln, Bertram, TX 78605
Jonathan  S.

Jonathan S.

DISHWASHER KITCHENAID KDTE104ESS4 "Arrived on site for dishwasher not cleaning well and having a odor. Inspected unit and found food buildup inside. Performed diagnostics mode, found error code F7-E1 heating element circuit was interrupted. Monitored test cycle and found heating element working. Found all other operations working. Spoken with on running cleaner through unit. No water leaks detected .

Near Masonwood Way, Round Rock, TX 78681
Jonathan  S.

Jonathan S.

OVEN KITCHENAID KOCE500ESS05 Arrived on site for oven combo unit not powering on and broil element hanging. Inspected unit and work area. Found retainer clip not staying in place. Will need to replace retainer assembly. Removed unit and tested fuses and sensor. Found unit only getting 120 volts to unit. Checked circuit breaker and found on. Customer will need to contact electrician for voltage issue..; ordrng 1 W10909479 (RETAINER )

Near Masonwood Way, Round Rock, TX 78681
Jonathan  S.

Jonathan S.

WASHER MAYTAG MVWX655DW2 "Arrived on site for washer not spin water out of clothes. Performed diagnostics mode and checked for error codes. Found no error codes. Performed automatic test cycle and water line to unit. Monitored test operation. Inspected drain line. Ran manual test mode and switch from agitation to spin cycle. Leveled unit. Inspected gearcase and pulley. Recommend for customer to lighten load size. All tested good, no water leaks detected."

Near Grey Feather Ct, Round Rock, TX 78665
Jonathan  S.

Jonathan S.

ICE MACHINE KITCHENAID KUID308ESS1 Arrived on site for ice machine making to much ice. Customer stated that after turning unit off and back on it never had made ice. Performed diagnostics mode and tested operation. Found reservoir pump not operating. Found voltage going to pump. Will need to replace pump and bin thermistor.. ; ordrng 1 WPW10489125 (PUMP) and 1 W11034363 (CONTROL)

Near Sequoia Trail W, Georgetown, TX 78628
Jonathan  S.

Jonathan S.

REFRIGERATOR WHIRLPOOL WRF757SDEM00 Arrived on site for for refrigerator having ice buildup in RC. At of arrival unit was unplugged and ice was thawed out. Performed diagnostics mode and found defrost sensor opened. Gained access to sensor and found corrosion on sensor. Found DC fan shorting out. Will need to replace harness and fan motor.; ordrng 1 WPW10277799 (THERMISTOR )

Near Ignacia Dr, Georgetown, TX 78626
Jonathan  S.

Jonathan S.

RANGE WHIRLPOOL WFG510S0AS2 "Arrived on site for range oven not lighting. Inspected unit and work area. Removed drawer, visually inspected the igniter and valve. Tested oven and found light on first spark. Found pan hanging over drawer and grounding to pan. Spoke with customer on failure and instructed to keeps lower than backside of drawer.

Near Tascate St, Georgetown, TX 78628
Jonathan  S.

Jonathan S.

REFRIGERATOR WHIRLPOOL WRF540CWHZ02 Arrived on site for refrigerator shelf missing trim. Inspected unit and work area. Found top shelf missing front trim (see SD-QuickPics)Removed shelf and installed new. Job completed.

Near Del Mar Dr, Georgetown, TX 78626
Jonathan  S.

Jonathan S.

UNKNOWN UNKNOWN NISSAN

Near Sun City, TX 78628
Jonathan  S.

Jonathan S.

MICROWAVE WHIRLPOOL WOC75EC0HS01 "Arrived on site to install previous diagnosed parts. Removed unit to gain access to controls. Removed failed control and installed new. Powered unit on and performed diagnostics mode. Checked system info, powered unit off and removed UI and installed new. Checked junction box to insure no loose connection., installed newInstalled unit and tested operation. All tested good."

Near River Vista Rd, Andice, TX 78628
Jonathan  S.

Jonathan S.

WASHER WHIRLPOOL WFC7500VW2 "Arrived on site for washer not completing spin cycle. Customer stated that nit has worked the last 3 cycles. Inspected unit and work area. Found major soap buildup on basket. Performed diagnostics mode and tested operation. Called Whirlpool tech support and spoke Byran. Ran automatic test mode and found error F-13 reoccurring durning test. Tested UI and control. Byran recommend to have customer run several cleaning cycles to get soap buildup remove. If customer still having failure occurring to replace door lock and main control.

Near FM971, Georgetown, TX 78626
Jonathan  S.

Jonathan S.

REFRIGERATOR JENN-AIR JS42PPDUDE01 "Arrived on site for refrigerator FC LED lights being dim. Gained access to LED control and tested voltage and found within range. Went through freezer lights and tested. Found light behind ice maker failed. Replaced light and tested operation. All tested good, no water leaks detected"

Near Oak Valley Ct, Georgetown, TX 78633
Jonathan  S.

Jonathan S.

WASHER MAYTAG MVWC400XW3 "Arrived onsite for washer start switch pushed into the control assembly. Inspected unit and found switch pushed in behind panel causing unit to be inoperable. Performed diagnostics mode and ran automatic test cycle. Found lid not locking, tested ohms in lid switch and found opened. Unit will need new rubber start button and lid lock.

Near Huntsville Cove, Georgetown, TX 78633
Jonathan  S.

Jonathan S.

REFRIGERATOR AMANA AFI2538AEQ3 "Arrived onsite for refrigerator not making ice making ice and water freezing in bottom of ice container. Inspected unit and work area. Found fill tube frozen. Removed ice from fill tube and checked to of unit for possible leak. No leaks found. Attempted to advance ice maker and found no response. Tested voltage to ice maker and found 120 volts. Measured motor resistance and found opened. Found felt icemaker. Removed failed ice maker and installed new. Monitored cycle. All tested good, no water leaks detected.

Near Summer Ridge Ln, Georgetown, TX 78633
Jonathan  S.

Jonathan S.

WASHER MAYTAG MVWB835DW0 "Arrived on site for washer having lid lock failure. Performed diagnostics mode and checked fault codes. Found fault code F5-E2 lid will not unlock or lock. Tested lid lock in diagnostics mode and found responsive. Ran automatic test cycle and found completed as designed. Ran unit in normal mode. Lock was working as designed.

Near Eastview Dr, Georgetown, TX 78626
Jonathan  S.

Jonathan S.

WASHER LG WM2487HWMA Arrived on site for washer leaking suds out the back. Inspected unit and work area. Found minor crack in UI (see SD-QUICKPIC). Removed top panel and found signs of over soaping. Performed diagnostics mode and monitored for water leaks. Found no internal leaks in test mode. Found signs of suds leaking out air vent (see SD-Quick pic). Found customer using a sanitizing soap that may be the cause of suds leaking through air vent. Spoke with customer on HE soap and amount of soap to use on a water softener.

Near Ashberry Trail, Georgetown, TX 78626
Jonathan  S.

Jonathan S.

REFRIGERATOR WHIRLPOOL WRF757SDEM01 "Arrived on site for refrigerator making humming sounds. Inspected unit and work area. Found major ice buildup on RC evaporator. Performed diagnostics mode and found RC thermistor opened. Will need to replace UI, control and RC fan assembly. Spoke with customer on on defrost unit 48 hours Had customer sign defrost waiver. Returning with drain pan and drain line on return if needed. ; ordrng 1 DRAINLINEATBOTTOM (Part research) and 1 W10836964 (DRAIN PAN) and 1 W11033168 (EVAP FAN HARNESS )"

Near Rolling Block Dr, Liberty Hill, TX 78642