Local Reviews
for Jonathan
Powered by Fluid LOCALExcellent service
Carlos - Georgetown, TX
Jonathan was great
Courteous and efficient
Andrew - Georgetown, TX
Couldn’t be more pleased. The technician came out, knew exactly what to replace after a few minutes of trouble shooting and the fridge works just as it should now. Thank you!!
Very knowleded service man
Tom Greer - Georgetown, TX
He gave us good advise.
Warranty service
Connie - Georgetown, TX
Great service and information
Oven calibrating
Brenda - Georgetown, TX
Great service
Excellent quality expertise in completing job
Conner - Georgetown, TX
Jonathan performed the job in a prompt manner, and fully explained the items required to replace to return our oven to full and complete performance. Thank you
Great service, knowledgeable.
Cindy - Georgetown, TX
Gary
Gary - Leander, TX
Appreciated an experienced and knowledgable technician.
told me what I needed to know, thank you
Martin - Georgetown, TX
Hope to use your service again, but charging me a restocking fee for a part you didn't have take out of the truck is poor business!
Prompt excellent service
Donna - Georgetown, TX
Jonathan is a very knowledgeable and efficient service guy
Meh
Amie - Andice, TX
Awesome Service
Priscilla - Georgetown, TX
The entire experience with Appliance Express was great, from start to finish.
Alan
Alan - Georgetown, TX
Great service
Alex - Liberty Hill, TX
Great Service
Michael - Georgetown, TX
Jonathan S.
MICROWAVE WHIRLPOOL WMH78019HZ0 "Arrived on site for microwave not having power. Customer stated before it lost power that the door would read open when closed. Inspected unit and work area. Gained access to 20 amp fuse and tested fuse and found opened. Tested door switches operation. Found service pointer W11245251 that calls for door switch replacement with kit. Found no ETA on parts. Office to schedule appointment when ETA is available. Replaced fuse for temporary use. ; ordrng 1 W10138793 (FUSE) and 1 W11244490 (DOOR SWITCH KIT)"
Jonathan S.
REFRIGERATOR GE GSE25ETHCBB "Arrived on site to install previous diagnosed part. Removed failed control and installed new. Turned unit on at UI. Found compressor running and temperature starting to drop. Removed standing water from evaporator drain. All tested good, no water leaks detected.
Jonathan S.
MICROWAVE WHIRLPOOL WMH32519HZ5 "Arrived on site for microwave vent hood fan making noises and light not working. Inspected unit and work area. Per diagnostics mode and found fault code F8-E5 temp sensor. Removed sensor and measured resistance and found at 20.5 K ohms, within range. Found fan rubbing housing and possibly causing error code. Corrected fan housing and tested fan operation, found no noise and spinning freely. Checked for error and no longer appears. Found failed vent lamp. Replaced lamp (TS). Tested heating operation. All tested good."
Jonathan S.
DISHWASHER WHIRLPOOL WDF130PAHB2 "Arrived on site for dishwasher not starting cycle. Inspected unit and work area. Traced voltage from electrical outlet to junction box. Found L1 not connected in junction box. Made correction and powered unit on. Per diagnostics mode and monitored operation and observed for water leaks. All tested good, no water leaks detected."
Jonathan S.
WASHER WHIRLPOOL WFW6620HC0 "Arrived on site for washer not operating. Inspected unit and work area. Powered unit on and attempted to perform diagnostics mode, not responding correctly. Unplugged unit, removed UI and powered back on. Powered unit off to reinstall UI and powered unit on. Found UI responding. Performed diagnostics mode and no error codes were stored. Performed test cycle and found all operations working as designed. Ran on normal cycle. All tested good, no water leaks detected."
Jonathan S.
DISHWASHER KITCHENAID KUDS02FRSS2 "Arrived on site for dishwasher not powering on. Inspected unit and work area. Found corner of UI cracked. Checked incoming voltage and found none. Found power switch turned off. Turned switch on and found unit powering on. Performed diagnostics mode and ran test cycle. Found all operations tested good, no water leaks detected.
Jonathan S.
REFRIGERATOR WHIRLPOOL WRS325SDHZ05 "Arrived n site for refrigerator not dispensing water or making ice. Inspected unit and work area. Found home water valve in off position. Turned water on and tested dispenser operation. Found water dispensing and flushed 2 gallons through dispenser. Checked ice maker and found on. Spoken with customer on user care guide. All tested good, no water leaks detected."
Jonathan S.
DRYER WHIRLPOOL WED4850HW0 Arrived on site for dryer terminal block damaged. Inspected unit and work area. Found loose terminal connection to terminal block and L1 burnt on block and cord. Informed customer that warranty does not cover power cord. Removed failed terminal block and hard wired new one. Installed power cord. Tested dryer operation. All tested good.
Jonathan S.
REFRIGERATOR WHIRLPOOL ED5LVAXWQ00 Arrived on site to install previous diagnosed parts. Removed failed starting device and installed new. Powered unit on and measured amp draw. Found compressor has mechanically failed.
Jonathan S.
REFRIGERATOR WHIRLPOOL GSC25C6EYY02 "Arrived on site for refrigerator not dispensing water or making ice. At time of service ice container was full and is dispensing water. Customer stated after replacing the filter 3 times unit started working. Inspected filter housing, removed water filter and reinstalled. Found unit working. Inspected wire harness to door and found good. Informed customer to dispense 3 gallons when replacing water filter. All tested good, no water leaks detected.
Jonathan S.
REFRIGERATOR GE GSE25ETHCBB "Arrived on site for refrigerator not cooling after power outage. Inspected unit and work area. Found unit getting proper voltage. Gained access to control and bypassed to compressor and found running. Found failed control. Office to schedule appointment."
Jonathan S.
REFRIGERATOR WHIRLPOOL WRS325SDHZ05 Arrived on site for refrigerator front right roller broken. Inspected unit and work area. Found axle roller does not have the flat head on it and causing to slide through roller (see SD-QUICKPIC). Will need to replace axle. ; ordrng 1 WP2179826 (AXLE ROLLER )
Jonathan S.
WASHER WHIRLPOOL WFW9200SQA12 "Arrived n site for washer leaking. Inspected unit and work area. Performed diagnostics mode and found error code F20, no water issue. Ran test cycle. Removed front and top access panel monitored test operation. Ran normal wash and inspected hoses and drain operation. Found no leaks or signs of water. Ran drain cycle and monitored standpipe. Found no leaks present during service. All tested good, no water leaks detected."
Jonathan S.
REFRIGERATOR WHIRLPOOL GI5FSAXVY04 "Arrived on site for refrigerator not cooling. Customer stated that power went off and unit never powered back up. Inspected unit and work. Plugged unit in and found interior lights coming on. Attempted to perform diagnostics mode and found LEDs on UI only working when pressing on buttons, indicating a miscommunication from main control. Office to schedule appointment for return.
Jonathan S.
MICROWAVE WHIRLPOOL WOC54EC0HS04 Arrived on site to install previous diagnosed parts. Removed door and disassembled. Installed window pack and outer glass. Assembled door and reinstalled. Tested door operation. All tested good.
Jonathan S.
REFRIGERATOR KITCHENAID KRMF706ESS00 "Arrived on site for refrigerator ice had melted and no longer producing. Inspected unit and work area. Found ice maker dry. Checked ice maker error codes and found E5, timed out. Measured temperature in FC at 16°. Ran harvest test and found cycling. Ran fill cycle and found IM filled. Checked all thermistor and fans. Gained access to FC evaporator and found signs of restriction (see SD-QUICKPIC). Ran step 4 and found failure within sealed system. Informed customer to monitor unit and temperatures could possibly get warmer. Office to schedule appointment when ETA is available.; ordrng 1 ACCESSVALVE (ACCESS VALVE) and 1 COMPRESSORKIT (COMPRESSOR KIT) and 1 FCEVAPORATOR (FC EVAPORATOR ) and 1 FILTERDRIER (FILTER DRIER ) and 1 RCEVAPORATOR (RC EVAPORATOR )"
Jonathan S.
COOKTOP KITCHENAID KCGC506JSS00 Arrived on site for for cooktop burners flames to high. Made minor adjustment to the flame settings. Tested at all burners. All tested good.
Jonathan S.
REFRIGERATOR KITCHENAID KSRS25FTMS01 "Arrived on site for refrigerator not dispensing ice. Inspected unit and work area. Found motor not activating. Measured voltage to motor and found 120 volts. Found failed motor. Office to schedule return when ETA is available. ; O-emld tckt"
Jonathan S.
REFRIGERATOR WHIRLPOOL WRF757SDHZ02 "Arrived on site for refrigerator having air in water system. Inspected unit and work area. Tested water dispenser operation. Checked connector at top of door. Tested water dispenser without filter. Was able to get air out. Pulled unit out and taped water up so it not sagging on water valve. Tested water dispenser operation with filter in place. Found minor air from filter and no dripping from dispenser. Informed customer of water filter but due not recommend to change until required to. All tested good, no water leaks detected."
Jonathan S.
MICROWAVE WHIRLPOOL WMH32517AS2 Arrived n site for microwave sparking. Inspected unit and work area. Found customer had shelf in unit. Found minor burnt spot on front left shelf support. Added touch paint to spot. Informed customer to only use rack when cooking two items at once.