Local Reviews
for Jonathan

Appliance Express Rated 4.8 out of 5 stars based on 94 customer reviews

Map of Whitney, TX

Coleman




Review of Appliance Express

Very satisfied


Map of Belton, TX

Great job!




Review of Appliance Express

He did an excellent job. He’s a very knowledgeable technician.


Map of Robinson, TX

Great service, very knowledgable about product




Review of Appliance Express


Map of Robinson, TX

thanks




Review of Appliance Express


Map of Belton, TX

Knowledgeable Tech




Review of Appliance Express


Map of Waco, TX

Great Guy




Review of Appliance Express

Nice individual. 330 for a 5 minute fix....but that’s my fault. 5 star service.


Map of Waco, TX

Great Workers




Review of Appliance Express

The workers who have come into the home have been great!


Map of Waco, TX

Jennair Repair




Review of Appliance Express

Service person was knowledgeable, friendly & professional. Company needs to buy the guy a pair of pants that fit and a sturdy belt to hold them up!


Map of Georgetown, TX

Larry Hatfield




Review of Appliance Express

Very good


Map of China Spring, TX

Sherry




Review of Appliance Express

Great Service Super Technician


Great service




Review of Appliance Express


Good service, professional staff




Review of Appliance Express

The problem was quickly identified and resolved.


Great service, good attitude




Review of Appliance Express


fixed the fridge!




Review of Appliance Express

Jonathan is a Very nice, respectful, knowledgeable young may who did what it took to fix our problem.


best we ever had!!!!!!!!!1




Review of Appliance Express

The man you hired for this man should be made supervisor..... the 8 or 10 of the people were awful to deal with


Jonathan M.

Jonathan M.

WASHER MAYTAG MVWC200XW3 Arrived on site for a washer that would not drain. Inspected unit and work area. Tilted unit back and found a sock stuck above the drain pump not allowing water to flow through freely. Remove drain pump and sock and reattach drain pump. Tested unit through an auto cycle and unit ran as designed. Call complete.

Near Harper St, Holland, TX 76534
Jonathan M.

Jonathan M.

DRYER WHIRLPOOL WED4850HW0 Arrived on site to install previously diagnosed parts. Inspected unit and work area. Replaced push to start and tested unit. Unit started immediately. Ran unit through a time high heat cycle and unit heated tumbled and then laid it out. Unit is working as designed. Call complete.

Near Jeran St, Waco, TX 76711
Jonathan M.

Jonathan M.

REFRIGERATOR WHIRLPOOL KRFF507HPS00 Arrived on site for a refrigerator that won’t make ice. Inspected unit and work area. Placing an in-service diagnostics and check the icemaker error codes. Found an E5 error code for a failed thermistor. Replaced icemaker and tested unit. Unit is working as designed.

Near Lorena, TX
Jonathan M.

Jonathan M.

REFRIGERATOR WHIRLPOOL KRMF706ESS01 "Arrived on site for refrigerator that’s not cooling. Inspected unit and work area. Found leak on the compressor Cupler. Tested pressures and found unit sitting at 10 psi on high side and low side. Vacuumed out unit and replaced coupler. Place Tina under a vacuum for 10 minutes and unit held a vacuum. Charged unit and unit ran for several minutes at 145 psi and three psi. Unit then started fluctuating between 3 psi and -12 psi on the low side and 150 psi and 130 psi on the high side. Unit eventually dropped to -14 psi and to 125 psi. I disconnected my gauges off of the low side and high side ports and found brown oil spewing out of my drier when untwisting my gauge off the drier. Used cap to press down on the drier again with a towel and found a lot of brown oil coming out from the high side port indicating a burn out. I called Techline and spoke to Kevin SR# 7728846040. I advised him of my findings and what has been done so far.

Near Kingsbury Dr, Temple, TX 76502
Jonathan M.

Jonathan M.

DRYER WHIRLPOOL WED4616FW0 Arrived on site for a dryer that had a broken timer. Inspected unit and work area. Customer advised that the unit was working in a normal time dry cycle but in an auto cycle the unit would not advance the timer. Inspected unit and tested unit in another cycle and confirmed the condition. Tested voltage going through the timer motor and found voltage but timer not advancing. Replaced timer and tested unit. Unit started to advancing is working as designed. Call complete.

Near Bagby Ave, Waco, TX 76711
Jonathan M.

Jonathan M.

ICE MACHINE KITCHENAID KUIX305ESS2 "Arrived on site for an ice machine that is forming an even size ice cubes in the ice is cloudy. Inspected unit and work area. Customer advised that they are on really hard water and advise of the unit is supposed to have a clear ice technology. The replaced filter light was flashing and I asked her the last time they had replaced the filter was. She advised that it was replaced in January. I told her that with the filter being logged, it would cause calcium build up to get through and cause cloudy ice. Found calcium buildup inside the entire unit. Advise customer to run a couple clean cyclesbefore use again. Found water valve barely pulling in any water due to calcium buildup. Replaced valve Call complete."

Near Lago Vista Dr, Belton, TX 76513
Jonathan M.

Jonathan M.

DISHWASHER GE GDWT308V00BB Arrived on site for a dishwasher that is not filling with water and has door damage. Inspected unit and working. Found door damaged appeared to be some of the plastic bubbling around the vent and appeared to be cosmetic. Tested unit and her normal operation and unit filled and ran as designed. Tested unit two other times to ensure unit is going and unit worked properly. Checked drain hose and found drain hose running uphill into the garbage disposal. Advise customer that it is possible whenever they are running water down their sink that it is backfilling into the dishwasher and causing the unit not to fill because it already had water in it. Advise them to adjust their drain hose to go downhill into the garbage disposal and unit is working as designed. Call complete.

Near Pinto Loop, Robinson, TX 76706
Jonathan M.

Jonathan M.

DRYER WHIRLPOOL WED6620HC1 "Arrived on site to install previously diagnosed parts. Inspected unit and work area. Tested voltage going to the dryer and found 120 V going from L1 to neutral, but 7 V going from L2 to neutral and 81 V going from L1 to L2. I advise the customer that their issue appears to be an electric pressure you into having an electrician come to fix the outlet or breaker. Call complete."

Near Farm-To-Market 1991, Clifton, TX 76634
Jonathan M.

Jonathan M.

DRYER WHIRLPOOL WHD5090GW0 Arrived on site for a dryer that would not dry clothes. Inspected unit and work area. Tested voltage from the wall at the terminal block and found 120 V going from L1 to neutral and L2 to neutral but only 16.14 V going from L1 to L2. I advise the customer that her issues and electrical one and that she’ll need to have an electrician come and fix her plug or breaker. Unit is working as designed.

Near S 4th St, Waco, TX 76701
Jonathan M.

Jonathan M.

OVEN WHIRLPOOL KODE500ESS04 Arrived on site to install previously diagnosed parts. Inspected unit and work area. Replaced both wire harnesses and tested unit. Unit still flash the F1 81 code immediately upon turning the unit into a bake on the upper oven. Tested lower oven and had the same result. I called Techline and spoke to Scott SR# 7728495948.

Near Woodland W Dr, Waco, TX 76712
Jonathan M.

Jonathan M.

DISHWASHER WHIRLPOOL KDTE334GPS0

Near Stone Briar Rd, Woodway, TX 76712
Jonathan M.

Jonathan M.

REFRIGERATOR WHIRLPOOL WRF767SDHZ00 Arrived on site for a refrigerator that’s leaking water from the icemaker and has a loose handle. Inspected unit and works area. Customer advised that water is pulling down at the ice bin and her ice is clumping. Checked gaskets and found both ice door gaskets not fully engaged on the door. Reattached gaskets and checked ice door and ran icemaker tests. Found no other issues or leaking from the icemaker. Advised customer of issue and unit is working as designed. Call complete.

Near Wood Hollow Dr, Whitney, TX 76692
Jonathan M.

Jonathan M.

WASHER WHIRLPOOL WTW8500DC5 Arrived on site to install previously diagnosed parts. Inspected unit and work area. .; ordrng 1 W11209420 (cntrl-elec)

Near Petit Rd, Waco, TX 76708
Jonathan M.

Jonathan M.

REFRIGERATOR WHIRLPOOL WRT318FZDW05 "Arrived on site to install previously diagnosed parts. Inspected unit and work area. Replace day dryer, compressor, coupler, and lokring fittings. Play Stena under a vacuum and vacuum for over five minutes. Pump to unit full of refrigerant and pressures got to 140 psi on the high side and 0 psi on the low side. Unit is working as designed. Call complete."

Near Imperial Dr, Gatesville, TX 76528
Jonathan M.

Jonathan M.

REFRIGERATOR FRIGIDAIRE FFHS2311PF5 Arrived on site to install previously diagnosed parts. Inspected unit and work area. Attempted to replace gasket and found gasket was not the correct size. Spoke to SR and she is starting a research inquiry into the part number due to wrong Gasket being sent. Office will need to contact customer about reschedule date once parts become available.; ordrng 1 241786008 (gasket frz)

Near Reeds Lake Rd, Rogers, TX 76569
Jonathan M.

Jonathan M.

DRYER WHIRLPOOL WED5620HW1 Arrived on site for a dryer that would not turn on due to steam entering in the consul. Inspected unit and work area. Checked gasket and found lint buildup around the gasket on the door. Removed lint off of gasket and tested unit in a timed heat cycle. Unit heated and tumbled and I did not detect any steam or heat coming from the door. I spoke to trade care team and spoke to Karen.Unit is working as designed. Call complete.

Near W Wall St, Hewitt, TX 76643
Jonathan M.

Jonathan M.

REFRIGERATOR WHIRLPOOL GS6NBEXRB02 Arrrived onsite for a refrigerator that is still not cooling. Inspected unit and work area. Found evaporator fan not running and frost build up around the top of the evaporator. I asked the customer if they had removed the evaporator cover when they defrosted the unit. They advised they had as had to move some stuff to get all of the ice build up out. Noticed evaporator harness not plugged into wall. Reattached harness and evaporator fan turned on. Tested several components and found them all within range. Unit is working as designed. Call complete.

Near Lonesome Oak Drive, Temple, TX 76502
Jonathan M.

Jonathan M.

REFRIGERATOR LG LSXS26386S/03 Arrived on site to install previously diagnosed part. Inspected unit and work area. Replaced thermistor and tested unit. Unit began cooling is working as designed. Call complete.

Near Old 81, Troy, TX 76579
Jonathan M.

Jonathan M.

DRYER WHIRLPOOL WED4850HW0 Arrived on site to install previously diagnosed parts. Inspected unit and work area. Replace motor and blower wheel and tested unit. Unit still would not start. Spoke to SW and was advised to just bring back all the parts we had last time. Ordering parts

Near Jeran St, Waco, TX 76711
Jonathan M.

Jonathan M.

DRYER WHIRLPOOL WED5620HW1 "Arrived on site for a dryer that’s not heating. Inspected unit and work area. Tested voltage going to the terminal block and found 120 V going from L1 to neutral and L2 to neutral, but 0 V going from L1 to L2. I advise the customer that the issue is with his electrical. Advised him to have an electrician fix his breaker or his outlet. Call complete."

Near Baylor Ave, Waco, TX 76706