Excellent service. Joel is courteous and knowledgeable
Jack - Georgetown, TX
Mike - Georgetown, TX
The only problem you have with Joel ... is that he is so professional and good that I hope you pay him well so that no one try’s to hire him away from your company. He is the only person I want working on my equipment! Take care of this fellow.
Pamela - Little River-Academy, TX
He was actually early! Got the job done quickly and it was all under warranty.
Very happy with this experience
Steve - Georgetown, TX
On time, very quick, and no mess
Joe - Round Rock, TX
Excellent service and very friendly and knowledgeable technician
Dennis - Georgetown, TX
Great service. Very pleasant individual to deal with. Very impressed with his quality of service.
Great service, high labor costs
Eric - Georgetown, TX
Professional prompt service. Came with 1 year warranty on part. Had my water pump replaced on my laundry washer but was shocked when I was told labor would cost me $185 and it took him 20 minutes to install the part.
on time and perfect
Tracy - Georgetown, TX
I've used Appliance express several times over the last several years. I called, you came (on time) identiifed the problem, ordered a part and fixed it!!!
Evangeline - Round Rock, TX
They had the parts!!
Marissa - Round Rock, TX
Thank you to Appliance Express for our timely appointment, fast repair and friendly service technician, Joel. On top of all that, he had the parts my refrigerator needed!
Pam - Georgetown, TX
Great service, very professional young man!
Mario - Round Rock, TX
Joel did a great job of keeping us informed throughout his work.
Great Service but very expensive and unexpected pricing.
Ilesa - Pflugerville, TX
1. Excellent and professional work done. However, I paid double the price quoted by Whirlpool. I feel Whirlpool and your company should be on the same page when it comes to prices so that the client has a choice in choosing the amount paid up front and not after the fact. But, I'm completely satisfied with the work.
Great job, pleasure doing business
James - Georgetown, TX
Joel was very pleasant and handled the job efficiently and professionally
Very professional offered great service
Paula - Georgetown, TX
FREEZER WHIRLPOOL WZF34X18DW02 Arrived on site to diagnose freezer not cooling properly. 25 degs. Found defrost issue. Checked resistance on heater circuit from main board and got 36 ohms. Thermistor reading 50 degs and main board not giving 120 vac to heater. Replaced both.
COOKTOP WHIRLPOOL WCG55US0HS00 Arrived on site to diagnose cooktop “rust marks” on burner heads. This is a cosmetic issue and isn’t covered by mfg. informed customer.
WASHER WHIRLPOOL MVWB765FW3 Arrived on site to install parts I previously ordered. Replaced and verified operations. No leaks detected.
REFRIGERATOR WHIRLPOOL WRS555SIHZ00 "Arrived on site to diagnose fridge not dispensing ice and ff door rubbing on frz door. Adjusted hinge for ff door but if it gets loose again, something major may be going on with cabinet. The chute assy is broken and needs replaced. No leaks detected.; ordrng 1 WPW10293212 (chute)"
WASHER LG WT1001CW Arrived on site to diagnose washer not filling. Found water softener beads plugging valve screen. Removed and flushed water line also. Verified operation. No leaks detected.
REFRIGERATOR KITCHENAID KRFF707ESS01 "Arrived on site to diagnose fridge not cooling in ff side. Found ff defrost issue. Will need main board, UI, and defrost sensor replaced. Also, ice maker is giving a motor lost position error code and will also need replaced. No leaks detected. ; ordrng 1 W10843055 (cntrl-elec) and 1 W11033168 (harns-wire) and 1 W11089931 (panel-ui) and 1 W11226806 (front-pan) and 1 W11294907 (icemaker)"
REFRIGERATOR GE GFSS6KKYESS "Arrived on site to diagnose fridge not dispensing water. Found reservoir partly frozen, thawed it out but still same issue. Found filter head faulty not allowing proper pressure. No leaks detected."
REFRIGERATOR WHIRLPOOL WRT318FMDM02 Arrived on site to install rusted door. Replaced and verified operations. No leaks detected. See pics of rust on doors.
OVEN WHIRLPOOL WFG505M0BS3 Arrived on site to diagnose oven getting too hot. Found it off by 15 degs after calibration. Replaced main control board and informed customer of temp cycles. No leaks detected.
WASHER MAYTAG MVWX655DW0 Arrived on site to install parts I previously ordered. Replaced and verified operations. No leaks detected.
REFRIGERATOR WHIRLPOOL WRF555SDFZ08
REFRIGERATOR WHIRLPOOL WRF767SDHZ00
FREEZER FRIGIDAIRE FFH20F2QWC Arrived on site to install part I previously ordered. Replaced and verified operations. Unit starting to cool. Customer to give it 36-48 hrs till it reached set temps.
REFRIGERATOR WHIRLPOOL KRFC704FPS00 Arrived on site to install parts ordered by previous tech. Found FF defrost issue. Will need ff evap cover and main board replaced No leaks detected.; ordrng 1 W11167902 (cover-evap) and 1 W11167902 (cover-evap) and 1 W11177683 (cover-evap)
REFRIGERATOR WHIRLPOOL WRT318FMDM05 "Arrived on site to diagnose scratches on side of fridge. Scratches are on the sides on the cabinet. Called source, spoke w/ Andy, who says we can apply touch up paint but the indentation on some scratches can’t be repaired but it didn’t leave the factory.No leaks detected. File#7725741075.; ordrng 1 W10134625 (tuchup)"
WASHER LG WM8000HVA Arrived on site to diagnose washer not draining. Found faulty drain pump. Replaced and verified operations. No leaks detected. Drain is secure.
DISHWASHER WHIRLPOOL WDT720PADM1 "Arrived on site to diagnose dishwasher not washing properly and not drying. Found heater error code. Ran diags and wash motor took a very long time to finally kick on indicating a faulty wash motor and, for safety, unit shuts off any electricity to heating element.
DRYER WHIRLPOOL WED4815EW1 "Arrived on site to diagnose dryer shutting off after a few secs of run time. Found L1-N at ing 246 vac, L1-L2 123 vac, N-GND 123 vac. Customer needs to get an electrician to repair power supply. Dryer itself checks fine. Inform of regular venting cleaning."
WASHER MAYTAG MVWB765FW3 Arrived on site to diagnose not coming on. Found washer just beeping when pressing start. Ran diags and found latch not communicating with main board. Replaced both and verified operations. No leaks detected.
WASHER MAYTAG MVWB835DW4 "Arrived on site to diagnose sound from washer. No error codes. After listening to customer, sound happens when it’s shifting gear. This sound is completely normal and reassured customer that if something was wrong mechanically with unit, it wouldn’t go through cycles and throw an error code. All is normal. No leaks detected. Drain secure. Called source spoke w/ Rick, file#7725738138."