Great job, pleasure doing business
James - Georgetown, TX
Joel was very pleasant and handled the job efficiently and professionally
Very professional offered great service
Paula - Georgetown, TX
Amazing Quick and Curtious
Jose - Jarrell, TX
Wilson - Georgetown, TX
After six service visits, the oven finally preheats to set temperature and holds it fairly steady. Thank you!
Replaced freezer drawer gasket
Keith - Georgetown, TX
Joel did a fine job. He explained what he was doing and why. Hopefully this will fix our continuing problem.
It was a great experience all things taken care of in forty minutes
Janice - Georgetown, TX
Evangeline - Round Rock, TX
Repair of LG Refrigerator
David - Georgetown, TX
Express Appliance came out the same day that our refrigerator failed and performed a diagnosis. The technician, Joel, was on time and very polite. We were very happy with the repair and service.
Pamela - Georgetown, TX
My tech was excellent!!
Absolutely Phenomenal Service, Knowledge, Efficiency
Linda - Pflugerville, TX
Joel gets my highest compliments. He was exception in every way. You've got my business!!!!
Sonja - Pflugerville, TX
Joel was very nice and professional. He answered all my questions and gave me some helpful hints.
Rusty - Hutto, TX
Awesome five star service... Thank you!
Anne - Georgetown, TX
Honest, reliable technician discusses options,cost, etc Prompt, affordable service
Cheryl - Leander, TX
REFRIGERATOR WHIRLPOOL WRS571CIHZ01 Arrived on site to install parts I previously ordered found new icemaker damaged in the box and replaced only the control board upon arrival bin was full of ice indicating only main board needed replaced informed customer about cleaning out ice container every couple weeks to prevent excess frost. No water leaks detected
DISHWASHER KITCHENAID KDTM354ESS3 "Arrived on site to diagnose black spots on dishwasher. Ran diags and found no error codes and all functions checked out fine. Found no rinse aid being used. From previous service call dealing w/ same issue, it was from water deposits left on dishes and when heater came on, caused deposits to turn dark color on dishes. Called source, spoke w/ Dave, who agrees w/ diagnostic and heavy minerals from water left on dishes will cause them to char a bit when heating element comes on. File#7725389391. No leaks detected."
ICE MACHINE WHIRLPOOL GI15NFRXS0 "Arrived on site to install parts I previously ordered. Harness was a bit different than original so I had to repair the bad connectors on CS machine and repair drain pump wire connector also. I replaced parts, ran diags and all tests passed. Verified no water leaks at time of svc call."
DISHWASHER GE DDT575SSF4SS Arrived on site to install parts I previously ordered. Replaced and verified operations. Ran unit and verified proper drain and wash. No leaks detected but customer to monitor at all times.
REFRIGERATOR WHIRLPOOL MFI2570FEZ05 "Arrived on site to diagnose fridge condensation and slow ice production. Found 33 degs in ice room and 1 deg in frz. 39 degs in ff side. Ran diags and found ice room fan faulty, ice room sensor open and no vdc to the mullion heater. Mullion heater shorted. Main board and UI need replaced to send voltage to mullion. Office will need to get AUTHO and r/s w/ customer. No leaks detected.; ordrng 1 W10884720AUTHO (harns-wire) and 1 W11043763AUTHO (cntrl-elec) and 1 W11269232AUTHO (panel-ui) and 1 WP12722815APAUTHO (rail-mulln) and 1 WPW10308033AUTHO (ICE FAN)"
WASHER MAYTAG MHW5500FC1 "Arrived on site to diagnose washer f3e1. Found water level error. Replaced faulty water level switch and main board, ran diags and all works fine now. Informed customer of running washer first with cleaner and no detergent no clothes to get rid of excess suds. Drain is secure. No leaks detected."
REFRIGERATOR WHIRLPOOL WRX988SIBM03 "Arrived on site to install parts I previously ordered. Upper ref LEDs are now working but ice room fan still doesn’t come on in diags but came on in bro al mode. Ran diags and ice room sensor reads open along with ff def sensor. Called source spoke w/ Kurt, who recommends replacing ice maker and ff evap fan mtr, file#7725390663.
MICROWAVE AMANA AMV2307PFS2 Arrived on site to diagnose microwave making sounds when fans turn off. Noise is from the vent closing after fan is shut off which is completely normal. Informed customer of operations and sounds it makes when running fan. All is fine.
REFRIGERATOR WHIRLPOOL WRS325FDAM04 Arrived on site to diagnose fridge making noise when opening door and doors not aligned. Space between doors isn’t perfect gap from bottom to top but doesnt affect function of the fridge. I applied food grade grease I had on hand to reduce noise when opening doors . Cams are fine and doors open fine. No leaks detected.
WASHER WHIRLPOOL WTW5000DW2 "Arrived on site to diagnose washer not spinning. Ran diags and found long drain time. Accessed the drain and blew right through the drain hose. Slow drain indicating impeller on drain pump going out. Also, ran a drain and spin and board never sent voltage to drain pump but in diags it did. Will secure drain on return visit, customer to not attempt using washer. No leaks detected. ; ordrng 1 W10876600 (drain pump)"
REFRIGERATOR WHIRLPOOL WRS325SDHZ01 Arrived on site to diagnose fridge making vibration sounds. Found panel rubbing against condenser fan shroud and vibrating. Loosened panel and left fridge out a bit more to prevent vibration sound. Vibration doesn’t affect function of fridge. Verified no water leaks detected.
RANGE WHIRLPOOL WFG550S0HZ1 "Arrived on site to diagnose oven not heating properly. Set oven to 350 degs and let it cycle a few times and got an average temp of 356 degs. Temp is fine but I informed customer to let unit preheat 10-15 mins after preheat signal comes on to allow best heating temps. Called source spoke w/ Ed, who says all is normal, and agrees w/ diagnosis. file#7725377243."
REFRIGERATOR LG LMXS30776S03 "Arrived on site to install parts I previously ordered. Replaced and found very bad restriction in the system not allowing refrigerant flow. High side wasn’t pulling down in a vacuum. Flushed system and pulled vacuum for 45 mins and finally got it to pull down properly. Recharged to specs on high side. Compressor was fine. Informed customer when repairs like this are made, may even be worse since vacuum is pulled, may loosen debris inside system and create a bigger blockage in the system.
REFRIGERATOR WHIRLPOOL WRF767SDHZ00 "Arrived on site to diagnose frz side ice maker not making ice. Ff ice maker works fine. Found it not filling with water and 1 deg in frz. Found faulty valve, replaced and verified operations. Informed customer to give unit 4-8 hours before first harvest. Waiver signed before pulling unit out. No leaks detected."
REFRIGERATOR KITCHENAID KRFF305EWH00 Arrived on site to diagnose fridge not making ice. Found temps correct in both compartments. Verified 120 vac to the ice maker indicating faulty ice maker. Replaced and verified operations. Informed give unit 4-8 hours for ice maker to start producing ice and to dump out first harvest. Verified no leaks detected.
WASHER WHIRLPOOL GHW9150PW2 "Arrived on site to diagnose washer F11 error. Communication issue between motor control board and machine control board. Called source, spoke w/ TJ, who had me verify 120 vac to motor control and 5 vdc to it. Confirmed faulty motor control board.Replaced parts and verified operations. Drain is secure. Verified no water leaks at time of svc call. Left LB."
REFRIGERATOR WHIRLPOOL WRF555SDHW01 Arrived on site to diagnose fridge not making enough ice. Found bin almost full. Ice isn’t used much in the home and may not make more after bin is empty. 11 degs in the ice room and temps fine everywhere else. Ran diags and all checked fine. Replaced ice maker since it may not be harvesting properly. Verified no water leaks at time of svc call. Left LB.
WASHER WHIRLPOOL WTW4616FW2 Arrived on site to install part ordered by previous tech. Replaced tub ring and verified no leaks detected. All checked fine.
REFRIGERATOR WHIRLPOOL GI6SDRXXY07 "Arrived on site to diagnose fridge leaking. Found bad seal at valve and water line leaking. Repaired water line and replaced valve. Verified operations and no leaks at time of svc call. Would need reservoir replaced if it fails again."
REFRIGERATOR WHIRLPOOL KSSO42QTX02