Stephanie - Round Rock, TX
Jimmy was very professional and helpful. He was able to diagnose the issue with our oven and correct the issue in a timely manner.
Great service and good communication
Haider - Round Rock, TX
John - Hutto, TX
Corey - Hutto, TX
Very professional service with great communication, and prompt action and resolution to our oven problem.
Eddie - Round Rock, TX
Courteous, knowledgeable and professional technician
Aaron Avila - Austin, TX
Jimmy was very helpful and fast. He communicated well and was in and out of home in a timely manner. We’re grateful for his help!
DR - Taylor, TX
Jimmy was the nicest and most professional young man and gave me lots of information about using this HE washer correctly.
Great service! Horrible product!
Brandon - Pflugerville, TX
The technician was on point. He did a great job and communicated well! Just not happy about the dishwasher in general.
Great service and very informative!
Mags - Pflugerville, TX
Really great service! The front cover of my dishwasher needed to be replaced - and in addition to that, the installation tech gave me advice on how to use my washer more efficiently for our dishes and water tight.
James - Hutto, TX
Jennifer - Pflugerville, TX
Service was fast and thorough.
Chakir - Pflugerville, TX
Great service !!
Tapas - Pflugerville, TX
Randy - Round Rock, TX
very professional and did a fast job
Cameron - Round Rock, TX
RANGE WHIRLPOOL WFC150M0JB0 "Arrived on site for CSI Range Oven F3 Error Code. Range was giving error code F3E0, faulty temp sensor. Removed sensor and ohmed outside of normal range. Installed new temp sensor and range is operating as designed. KB rep asked about a back panel that wasnt included in my request. Explained the panel may be on order and we are waiting for it to arrive. Job completed."
REFRIGERATOR WHIRLPOOL WRF736SDAM11 Arrived on site for WHIRLPOOL French Door Refrigerators Model number WRF736SDAM Issue- stopped coolingRan diagnostics and found evaporator fan faulty. Replaced with new evap fan and fridge is now cooling as designed. Job completed.
DRYER WHIRLPOOL WGD4850HW0 Arrived on site for Gas Dryer does not heat when running. Tested voltage at igniter and it was getting 120v. Removed faulty igniter and installed new igniter and dryer is heating as designed.
WASHER WHIRLPOOL WTW7500GC2
MICROWAVE WHIRLPOOL WMH31017HS3 "Arrived on site for does not work. have checked outlet and breaker box. No clock, timer, or lights on panel. Checked voltage at the wall and got 120v. Checked voltage at the fuse and top end to ground was 120v but bottom end to ground was not registering. Fuse is blown. Tested continuity on both interlocks. Top interlock failed. Replaced both interlocks and installed new filter board fuse. Microwave powered up. Set cup of water inside and turned on. Microwave blew fuse after four seconds. Ordered two fuses and will return with all previously ordered parts not used on this trip. ; ordrng 2 W10138793 (fuse)s and 1 W11256462 (diode)"
WASHER AMANA NTW4516FW3 "Arrived on site for Controls are Not Working - Top Load Washer. Ran diagnostics and no error codes came on. Placed in regular wash and allowed to begin washing, but lid lock never engaged. Placed back in diagnostics and lid lock selection worked. Replaced control and placed in a regular wash again and lid lock engaged. No leaks detected. Washer is operating as designed. Job completed."
DISHWASHER WHIRLPOOL WDF520PADM7 Arrived on site for CSI Not Cleaning Dishes Properly - Dishwash. Placed in diagnostics and sump and motor didnt come on. Replaced sump and motor. Placed in diagnostics and dishwasher is operating as designed. No leaks detected. Job completed.
DISHWASHER WHIRLPOOL KDTE334GPS0 "Arrived on site for Door bended and screws coming out and click noise. just the panel reshaped and dishwasher leveled to prevent the top rack from automatically sliding forward when the door was opened. Found bottom left side of panel was misshaped. Reshaped panel to ensure the panel mounted properly. Leveled the dishwasher as best I could based on the previous damage to the left side.
MICROWAVE WHIRLPOOL WMH31017AS-5 Arrived on site for F1e4 error code displays when attempting to heat something plate spins when door is open. Installed new fuse and microwave immediately blew the fuse again. One of the interlocks must have gotten welded. Ordered two new interlock switches and two more fuses. Also returning with control. Please expedite this request. ; ordrng 2 W10138793 (fuse)s and 1 WP8206419 (interlock) and 1 WPW10156813 (interlock)
REFRIGERATOR WHIRLPOOL WRF555SDFZ09 Arrived on site for Leaking water from the bottom Large accumulation of ice at top of evap cover. Placed in forced defrost twice to remove as much frost as possible. I could hear the water sizzling and gurgling and water was flowing freely through the drain tube. Ordered new UI and Evaporator motor with heater harness and thermistor for return trip. ; ordrng 1 W11284720 (panel-ui) and 1 WPW10276647 (motor-evap)
REFRIGERATOR MAYTAG MBF2258DEM00 Arrived on site for WATER POOLING UNDER FREEZER DRAWER AND LEAKING ONTO FLOORRemoved drain tube and found tube clogged with debris. Coils were partly frozen and drain was iced over. Installed new drain tube and steamed away ice build up. Placed fridge in force defrost o eliminate any additional frost inside. Fridge drain tube is draining as designed. Fridge cooling as designed. No leaks detected. Job completed.
DISHWASHER WHIRLPOOL WDT730PAHZ0 Arrived on site for Dishwasher tray lock is broken and tray is not moving freely.Installed stops where stops were missing. Dishwasher rack no longer pulls out past designated area to prevent rack from falling out. Job completed.
WASHER WHIRLPOOL WTW4955HW1 Arrived on site for After final spin cycle starts there is a loud screeching noise and the pause button will not stop the cycle or release the lid. This happens with all cycles and level. The tub is free swingingPlaced in diagnostics and heard the grinding noise. Removed cam and couldnt find any obvious damage. Did see oil leaking onto cam. Replaced gearcase and cam. Placed back in diagnostics and ran a calibration. Noise was no longer present when put through full diagnostics. No leaks detected. Job completed.
COOKTOP KITCHENAID KCED600GBL01 Arrived on site for COOKTOP APPEARS TO BE WARPED. Removed current cooktop and installed new cooktop. Customer confirmed that it was mounted even and no longer was warped. Job completed.
REFRIGERATOR WHIRLPOOL WRF990SLAM02 Arrived on site for FRZR HAS ICE BUILD UP ON FOOD AND ON SIDES. FF SECTION IS NOT COOLINGTook temps and got 44 in the fridge and 8 in freezer. Found that freezer door gasket is not sealing at the two bottom corners and across the bottom where it is not visible. Ordered a new freezer door gasket to install on return visit. ; ordrng 1 AUTHOW10407216 (AUTHO gasket-fip)
MICROWAVE WHIRLPOOL KMHC319ESS-5 Arrived on site for Unit not heating up. Model and serial were inputted wrong from Whirlpool. The faulty magnetron will need to be ordered. Also ordered capacitor and diode. Updated model and serial. New tenants will be moving into the house. . ; ordrng 1 W10561770 (capactr-mg) and 1 W10575765 (diode) and 1 W11188557 (magnetron)
REFRIGERATOR WHIRLPOOL WRX735SDHZ03 Arrived on site for ice maker issue. Spoke to Ed with Whirlpool Techline. He had me ensure the rod was free and opening and closing the door to allow ice to travel into ice tray. It was good. Ed also had me check that the yoke was lining up with the back of the ice tray to allow smooth movement of the auger. Also checked out good. Ed explained sometimes the ice can get fractured while traveling into the ice tray and break causing crushed cubes. This is normal operation and there is no repair needed. Job completed. SR# 7729377397
REFRIGERATOR WHIRLPOOL KRSC703HPS00 "Arrived on site for On the ice/water dispenser, when we press the ice dispenser pad, water comes out of the water dispenser side and no ice comes out of the ice side. Customer showed me the fault. Replaced both UI and ice dispenser pad. No leaks detected. Refrigerator operating as designed. Job completed."
DISHWASHER KITCHENAID KDTM4O4KPS0 Arrived on site for Humming - Dishwasher. Replaced previously diagnosed failed part (drain pump) with new drain pump. Ran diagnostics and drain pump was operating as designed. No rattles or humming. No leaks detected. Job completed.
REFRIGERATOR MAYTAG MSD2578VEM00 Arrived on site for LEAKING WATER FROM UNDERNEATH. NOT SURE FROM WHERE. Customer stated the ice maker stopped working. ordrng 1 AUTHOW10341320 (AUTHO inlet valve) and 1 AUTHOWPW10238100 (AUTHO valve-inlt)