Efficient and effective
Charles - Georgetown, TX
Technician was friendly, quick, and knowledgeable
Brian - Liberty Hill, TX
Our tech did great! We have a working appliance!
Keri - Leander, TX
Everything was awesome!
Mark - Leander, TX
Technician quickly diagnosed problem, ordered parts, returned 2 days later to fix. The company is excellent at communicating and showing up when they are scheduled. The tech calls 30 minutes before he arrives which is helpful. Tech was professional and friendly.
Great device! Arrived on time!
Kristen - Liberty Hill, TX
Karen - Lago Vista, TX
Bryan - Leander, TX
Very communicative and quick to fix
Gisele - Leander, TX
James C has been our best repair person ever!
Angelia - Georgetown, TX
James was efficient and thorough. He did a great job.
Moshin - Leander, TX
Great service. James was always on time and very professional. Great company and great employees!
Stacie - Leander, TX
Leo - Georgetown, TX
Great service. Knowledgeable tech.
Vicki - Lago Vista, TX
When we needed a warranty call and the first assigned vendor failed to get the job done, Appliance Express stepped up, fit us into their busy schedule and got the job done quickly and efficiently. The tech was knowledgeable and friendly. This was really great service and I wouldn't hesitate to call them again.
Good Service By Technician
Beth - Leander, TX
Great experience and service
Palma - Leander, TX
RANGE WHIRLPOOL WFG320M0BS3 Arrived on site and found oven rack bowed in center. Installed new rack. Job complete
WASHER MAYTAG MVWB765FW3 Arrived on site and installed new gear case. Tested operation and found unit working properly and all water connections dry at time of service. Job complete
DISHWASHER WHIRLPOOL WDT750SAHZ0 Arrived on site and tested operation. I found that the door was hitting on left side of tub and not allowing door to close. Leveled unit and tested. Unit tests good. Job complete
REFRIGERATOR WHIRLPOOL WRX735SDBM00 Arrived on site and found freezer door not shutting. I found the door gasket not making proper contact along the bottom near left side. Removed door and found a ice cream container lid had fallen down between door and lower bin causing air leak. Removed all ice and defrosted small ice build up from evaporator and tested. Unit tests good. Job complete
WASHER WHIRLPOOL WTW7340XW2 "Arrived on site and tested operation. I found the bearings have failed and the suspension is fatigued as well. Unit will need new bearing kit installed and new suspension to repair. Repair will require 2 hours to complete; ordrng 1 CNOTE (AUTHO) and 1 CNOTE (2 HOURS) and 1 W10247710 (washer,suspension)"
DRYER MAYTAG MEDX655DW1 Arrived on site and tested operation. Customer stated the unit would run for 10-15 minutes then cut off and take up to 2 hours before they could restart the cycle. Ran unit to test operation and found that after 20 minutes with a load and on no heat the motor began making a loud grinding noise then stopped. Unit will need new motor to repair. I will also order the blower due to it being seized to motor shaft; ordrng 1 279827 (motor) and 1 WP694089 (wheel)
WASHER WHIRLPOOL WTW7040DW0 Arrived on site and tested operation. I found hot water valve stuck open allowing water to slowly run into unit when not in use. I found both supply valves to be leaking and instructed customer of issue. Installed new valve from housing and tested for leaks. Unit tests good. Job complete. Water valves at wall are turned off due to them leaking.
MICROWAVE WHIRLPOOL WMH32519FS0 Arrived on site and tested operation. I found a loud humm from high voltage system and no operation from magnetron. Uninstalled unit and tested components and found that mag has failed. Installed new mag cap and diode and tested operation. Unit working properly. Job complete
REFRIGERATOR WHIRLPOOL GI6SARXXF02 Arrived on site and tested operation. I found that the dispenser makes a hammering noise when dispensing but ice maker fills normal with no sound. Unit has failed valve causing issue. Installed new valve and tested operation. U it tests good and all water connections dry at time of service. Job complete
REFRIGERATOR WHIRLPOOL MBF1953DEE00 Arrived on site and tested operation. I found all functions working except for compressor. I found loose connection at start device. Corrected connection and found unit now cooling. Instructed customer of water supply line leaking at connections and recommended replacing water supply hose tuned shut off valve off due to leak. Job complete
WASHER MAYTAG MVWB765FW1 Arrived on site and installed new gear case and rotor. Tested operation and found unit working properly and all water connections dry at time of service. Job complete
COOKTOP WHIRLPOOL GLS3665RS01 Arrived on site and found left front burner barely igniting. I found orifice clogged with bubble solution missed while cleaning up from leak testing on previous visit. Removed orifice and cleaned. Tested operation and found unit working properly. Job complete
RANGE ELECTROLUX EI30EW38TSA Arrived on site and tested operation. I found that the convection fans are making a loud rattling noise when running and stop when door has opened. Inspected fans and found both have abnormal play in the drive shafts. Unit will require both motors and fan blades to repair; ordrng 1 139008504 (MOTOR CONVECT ) and 2 139009100 (blade)s
WASHER GE GTW460ASJ9WW "Arrived on site and tested operation. I found the gear case making a loud noise during agitation and a rattling noise while in spin. Inspected gear case and found oil leaking from seal onto cam and belt. Unit will need new gear case, belt and washer hub to repair; ordrng 1 WH01X27538 (BELT) and 1 WH02X10364 (washer hub) and 1 WH38X27335 (GEAR CASE)"
MICROWAVE KITCHENAID KOCE500ESS05 Arrived on site and tested operation. Customer stated the door had to be slammed to get the lights to go off. I found the bottom right corner of the door was not hooked in placed. Removed door and seated properly. Tested operation and found door now closing properly. Job complete
REFRIGERATOR WHIRLPOOL KBSD618ESS01 Arrived on site and installed new front for customer. I also found the clear plastic on lower shelf has come out as well and will need new drawer front to repair. Customer stated that their door alarm was not working. Opened door and waited for alarm. Instructed customer that it’s usually around 5 minutes for the door alarm to sound and found after about 5 minutes the alarms sounded. I will return with freezer drawer from to complete repair. ; ordrng 1 WP2256271 (front-bskt)
OVEN WHIRLPOOL WOD51EC0HS00 Arrived on site and tested operation. I found no operation from upper oven. Customer stated that sometimes it would work and others not. Checked for faults and found communication errors from ui to control. Unit will need new console and control to repair. Instructed customer that the console is expart and office will schedule return visit for repair. ; ordrng 1 W11261167 (CONTROL ) and 1 W11297709 (CONSOLE )
DISHWASHER KITCHENAID KUDC10FXSS3 Arrived on site and tested operation. I found no function from dishwasher. Tested fuse and found to have failed. Tested heater and all loads and found to be good.. Installed new fuse kit and tested operation. No faults found after repair and unit functioning properly. Job complete
REFRIGERATOR WHIRLPOOL WRF767SDHZ00 Arrived on site and installed new damper. Tested operation and found damper working properly. Job complete
DRYER WHIRLPOOL WED5000DW2 Arrived on site to install new motor and push start. While removing rear panel I found the L1 connection on terminal block discolored and insulation has melted. Unit will also need new harness and power cord to repair. Instructed customer that the power cord is not covered under warranty and they would need to provide one at time of repair. Repair will require 2 hours to complete. Customer would prefer we bring a power cord and will pay for cord upon repair; ordrng 1 279320 (terminal block) and 1 UNKNOWN (4’ 4 WIRE CORD) and 1 W10640707 (harns-wire)