Local Reviews
for James

Appliance Express Rated 4.9 out of 5 stars based on 217 customer reviews

Map of Cedar Park, TX

Great service




Review of Appliance Express

The service technician came in ,did a great job and left . Can’t ask for more then that . Very satisfied.


Map of Marble Falls, TX

Prompt, Courteous, Professional




Review of Appliance Express

The technician was very helpful and effective determining the issue with our ice machine. I appreciate his willingness to listen and discuss what was wrong.


Map of Georgetown, TX

Great service and price




Review of Appliance Express

Great company and very fair and fast and performance very good


Map of Kingsland, TX

Great service, very dependable and knowledgeable.




Review of Appliance Express


Map of Burnet, TX

Great Technician




Review of Appliance Express

Great service and the technician was extremely knowledgeable.


Map of Lago Vista, TX

James provided wonderful service. He took the time to walk through the repairs and how to care for my machine going forward. Even followed up to ens




Review of Appliance Express


Map of Burnet, TX

On time and timely service.




Review of Appliance Express


Map of Marble Falls, TX

Excellent Service!




Review of Appliance Express

I appreciate the professionalism and product knowledge of the technicians at Appliance Express.


Map of Kingsland, TX

First Rate




Review of Appliance Express

Great service fixed our problem quickly. Technician was friendly and professional.


Map of Burnet, TX

Great Service




Review of Appliance Express

James arrived on time, protected our flooring, got right to the appliance problem, fixed the issue, and was on his way. James was very polite and knowledgeable. Satisfied customer!


Excellent friendly service




Review of Appliance Express

Service man was very friendly. Overall great experience


Very professional. Problem fixed




Review of Appliance Express


Great service




Review of Appliance Express


still not fixed




Review of Appliance Express

Everything was fine with your company. Problem is, the ice maker is still making very thin ice. Obviously this machine is a lemon. I will get a new one from Kitchen aid. Thanks for replacing every single part. John Hoyt


Great service!!




Review of Appliance Express

James was able to pin point our problem and fixed it immediately. We are very satisfied!


James C.

James C.

REFRIGERATOR LG LFC25760ST Arrived on site and installed new control. Tested operation and found unit working properly and lights functioning. Job complete

Near Whitewater Dr, Bertram, TX 78605
James C.

James C.

FREEZER KITCHENAID WRV986FDEM01 Arrived on site and installed ew freezer fan motor. Ran test 4 to test operation. Unit tests good and fans running properly. Job complete

Near Oakwood Dr, Marble Falls, TX 78654
James C.

James C.

WASHER MAYTAG MHW5630HC0 Arrived on site and tested operation. I found bearing is squealing and shock are failing due to unit not being able to spin up to speed properly. Unit will need new tub assembly and shocks. Also found that the dispenser is not siphoning properly. Repair will require 2 hours to complete. Office to schedule return service. ; ordrng 1 CNOTE (2 HOUR REPAIR) and 1 W11287253 (TUB) and 4 W11316766 (SHOCK)s

Near Fox Cir, Burnet, TX 78611
James C.

James C.

OVEN WHIRLPOOL WOS51EC0HS00 Need to call tech line to document cracked pain in bottom of liner

Near Garden Gate Ln, Liberty Hill, TX 78642
James C.

James C.

ICE MACHINE KITCHENAID KUIX305ESS1 Arrived on site and found bin full of thin ice. Inspected all components again and found reservoir not being filled completely with water due to short cycling of fill valve. Corrected loose connection for water sensor and verified proper placement of evaporator thermistor for ice thickness. I found thermistor has slid down to accumulator causing thermistor to read colder temp sooner than end of harvest. Secured thermistor into proper location and found unit now making proper thickness of ice. Job complete

Near Plenty Hills, Horseshoe Bay, TX 78657
James C.

James C.

OVEN WHIRLPOOL WOD51EC0HS01 Arrived on site and installed new ui. Tested operation and found lower fan fault still coming up when unit set to bake. Called tech line and spoke to Andy #7726159201. Sending call back to product lead. Job complete

Near Honey Rock Dr, , TX 78611
James C.

James C.

ICE MACHINE KITCHENAID KUIC15NHZS0 Arrived on site and found water dripping from fill tube when calling for water instead of a steady stream. Removed filter and water began flowing properly and filled the reservoir. Unit has a failed filter head. Job complete

Near La Serena Loop, Horseshoe Bay, TX 78657
James C.

James C.

WASHER MAYTAG MVWC465HW2 Arrived on site and tested operation. Customer showed me the sheet with the bleach stain. Ran diagnostics and found no faults. Unit cycles as designed. Recommended customer run deep water wash cycle when using bleach to help dilute the bleach better. Unit working as designed. Job complete

Near Cole Dr, Liberty Hill, TX 78642
James C.

James C.

REFRIGERATOR WHIRLPOOL WRV986FDEM01 Arrived on site and installed new freezer door. Customer stated the unit has started making a beeping sound. I found deli control blank and removed to inspect. I found moisture has gotten into the control housing and corrosion is in harness and on control. Unit will need deli drawer and deli control to repair. Office to schedule return service ; ordrng 1 W10815674 (dor-fip ss) and 1 WPW10677119 (cntrl-elec)

Near Pleasant Nest Pl, Liberty Hill, TX 78642
James C.

James C.

WASHER WHIRLPOOL MVWB865GW0 Arrived on site and tested operation. I found no faults in memory and ran test 51. Found gearcase making a slight bearing sound in spin and clicking in agitation. Inspected gear case and found new gear case has failed. Unit will need gear case replaced again to repair. ; ordrng 1 W10811956 (GEAR CASE)

Near Munro St, Liberty Hill, TX 78642
James C.

James C.

REFRIGERATOR WHIRLPOOL WRS571CIHZ01 Arrived on site and tested operation. I found new filter not sealing to housing properly and water leaking out. I found o-rings on new filter good. Installed new housing and reinstalled filter. Unit longer leaking from housing. Job complete

Near Magna Ln, Liberty Hill, TX 78642
James C.

James C.

DISHWASHER WHIRLPOOL WDT710PAYM6 Arrived on site and found dishwasher full of water and evidence of leak that has damaged the wood floors. I found that the fill valve is not closing completely and water is constantly dripping into tub. Tested drain pump by draining water in unit and found to be working properly.Installed new valve and tested operation. Unit tests good. Job complete

Near Clove Hitch Dr, Georgetown, TX 78628
James C.

James C.

REFRIGERATOR KITCHENAID KRSC503ESS00 Arrived on site and found ice maker now functioning properly. Installed new thermistor and evaporator fan housing. Tested operation and found unit working properly. Job complete

Near Destination Way, Leander, TX 78645
James C.

James C.

FREEZER KITCHENAID WRV986FDEM01 Arrived on site and found power failure on display. Tested temps and found freezer at 31 and fresh food at 44. Ran test 4 and found unit lost power. Connected leads to power supply output and tested. I found unit shut off again but no voltage was lost to main control. Installed new control and tested. I found unit is still losing power and resetting. Called tech line and spoke to Kevin. Found freezer motor shorted causing failure. When attempting to access fan I found evaporator completely frozen. Unit will need to that to access evaporator to replace fan. ;

Near Oakwood Dr, Marble Falls, TX 78654
James C.

James C.

ICE MACHINE WHIRLPOOL KUID508ESS2 Arrived on site and delivered drain hose to customer. Customer is going to replace entire drain line due to the routing of the line causing more kinks throughout the run. Job complete

Near Park View Dr, Marble Falls, TX 78654
James C.

James C.

DISHWASHER WHIRLPOOL WDT730PAHZ0 "Arrived on site and tested operation. I found heater failure, sump and motor failure. I also found upper rack roller broken and stop missing. Unit will need new sump, heater, adjuster and stop to repair. ; ordrng 1 W10712395 (adjuster) and 1 WPW10508950 (stop)"

Near Arbor Knoll Ct, Lago Vista, TX 78645
James C.

James C.

DISHWASHER KITCHENAID KDTE334GPS0 Arrived on site and tested operation. I found fault for owi sensor. Installed new owi. Ran diagnostics and found unit working properly. Instructed customer that with liquid soap there is build up when dishes are too clean going into dishwasher and if the water is not hot enough. Instructed customer to just scrape food from dishes and place in dishwasher to allow soap to activate properly. Also instructed to run the hot water at the tap prior to starting a cycle to ensure incoming water temperature is hot enough for cycle. Unit working as designed. Job complete

Near Santa Rosa Ave, Lago Vista, TX 78645
James C.

James C.

MICROWAVE WHIRLPOOL WOCA7EC0HZ02 Arrived on site and tested operation. Customer stated she cycled the breaker and the display came back on and has worked for that past 3 days. No faults in memory and all functions test good. Instructed customer that if the issue returns to please leave unit in failed state so that the cause of the failure can be identified. Job complete

Near Nimitz Ave, Lago Vista, TX 78645
James C.

James C.

ICE MACHINE WHIRLPOOL KUID508HPS00 Arrived on site and tested operation. Ran diagnostics and found all functions test good. Heat coming from unit is normal and unit is turning off and on properly. Unit operating as designed. Job complete

Near N U.S. Hwy 281, Marble Falls, TX 78654
James C.

James C.

OVEN WHIRLPOOL WFE525S0HS1 Arrived on site and tested operation. Inspected fuses and harness. I found harness has shorted at the terminal block. Installed new harness and tested operation. Unit tests good. Job complete

Near Santa Elena Cir, Lago Vista, TX 78645