First time customer
"Melton - Jarrell, TX
I had never used Appliance Express before, but I am very glad I found them! Was having an issue with my dryer and James came out, took a thorough look at everything and recommended just the thing to fix my problem. He wore a mask, shoe coverings and was just awesome! Thank you so much James and Appliance Express!
Jeff - Georgetown, TX
He was punctual and very polite. He diagnosed the problem and quickly fixed it.
Renee - Georgetown, TX
Troy - Georgetown, TX
James was courteous, professional, and efficient. I would definitely use Appliance Express again.
Tricia - Salado, TX
James pinpointed the problem immediately. Up and running in no time! Thank you
John - Georgetown, TX
James did an excellent job of diagnosing the malfunction which had not been done by other technicians on multiple visits.
Excellent Technician and Service
John - Georgetown, TX
Arrived on time, very knowledgeable and efficient service. Highly recommend!!
Judy - Georgetown, TX
Fixed the problem
Gary - Georgetown, TX
Rachelle - Georgetown, TX
James C. Provided prompt service. Very cordial and knowledgeable of the Whirlpool Refrigerator he serviced for us. Thanks for providing excellent customer service. I have referred your company to several of my colleagues. I plan to request service from your company for if I have problems with my washer, dryer and stove. Overal - Excellent Quality - Excellent Price- coverages under warranty Convenience - Excellent
Great service, knowledgeable Tech
Catherine - Burnet, TX
James is extremely knowledgeable, and competent.
David - Bertram, TX
Terry - Buchanan Dam, TX
James was very efficient and professional.
Jacalyn - Horseshoe Bay, TX
Great service, prompt and careful!
M - Kingsland, TX
WASHER WHIRLPOOL WTW4816FW2 Arrived on site and tested operation. Found bearing in gear case has failed. Also found suspension stretched causing tub to sit low in cabinet. Unit will need new gear case and suspension to repair. Office to schedule return services due to part availability. ; ordrng 1 W11454741 (GEARCASE)
REFRIGERATOR FRIGIDAIRE FFHB2740PEAA Arrived on site and found unit had made some ice but production is slow. Inspected ice maker fan housing and found large amount of ice build up in and around housing. Removed ice box and found rear seals missing causing air leak. Unit will need new housing gasket kit to repair. Installed gasket kit and tested operation. Unit tests good. Job complete
RANGE WHIRLPOOL WFC150M0EB1 Arrived on site and removed bulb cover. Customer had incorrect bulb so I was unable to replaced. Gave old bulb to customer and showed her how the glass is removed. Job complete
DISHWASHER KITCHENAID KDTE234GPS0 Arrived on site and tested operation. Found fault for motor failure and water temperature. Cleared faults and found motor is powering on but will not pump. Unit has failed motor. Installed new sump assembly and tested operation. Unit tests good. Job complete
WASHER WHIRLPOOL WTW5000DW3 Arrived on site and tested operation. Found fault for off balanced load. Ran diagnostics and found gear case making a scratching sound. Inspected gear case and found planetary gear has separated. Unit will need new gear case and actuator to repair. Office to schedule return services due to part availability ; ordrng 1 W10913953 (actuator) and 1 W11454734 (GEARCASE )
MICROWAVE WHIRLPOOL WMH32519HZ5 Arrived on site and tested operation. Found unit is not heating. Tested components and found diode reading open. Found new diode also reading open and is defective. Unit will need new diode and magnetron to repair. Office to schedule return services due to part availability. ; ordrng 1 W11256462 (diode)
REFRIGERATOR KITCHENAID WRV986FDEM00 Arrived on site and installed new control and ui. Tested operation and found unit working properly. Job complete
DRYER MAYTAG MEDX655DW1 Arrived on site and tested operation. Found no response from unit. Tested fuses and found exhaust thermal fuse has failed. Checked vent on roof and found no screen to protect vent. Possible nest in vent opening causing poor venting. Installed new fuse and tested operation. Unit tests good. Job complete
FREEZER FRIGIDAIRE FKFH21F7HWD Arrived on site and tested operation. Found freezer door has ice build up on it at top. Tested seals and found door is sealing well but the gasket was not very tight. Found several loose screws around inner door causing gasket to leak air. Tightened all screws and tested seal again. Door sealing properly and unit tests good. Job complete
WASHER WHIRLPOOL LSR5233EQ2 Arrived on site and tested operation. Inspected unit for leaks by filling basket with water. No leaks found from tub or hoses. Drained water and found water backing up in the wall drain. Instructed customer that the pipe will need to be cleared by plumber to stop water leak issue as the water is backing up out of the drain pipe and running down onto floor. Unit tests good. Job complete
MICROWAVE WHIRLPOOL WMH32519HV5 Arrived on site and inspected unit for arching. Found front right porcelain clip had burn mark on it. Replaced support and tested operation. Unit tests good. Job complete
DRYER WHIRLPOOL WED4815EW1 Arrived on site and called tech line to discuss repair of damaged cabinet causing panel to vibrate and rattle. Spoke to Andrew #7729873346. Issue has been documented. . Job complete
REFRIGERATOR GE GSE25HMHBHES Arrived on site and tested operation. Found fan blades chattering. Disassembled freezer and found that I had pulled fan blade when removing ice on previous visit. Seated fan blade properly and tested operation. Unit tests good. Job complete
WASHER GE WCVH6800J1MS "Arrived on site and inspected unit. Found basket has come loose from rear bearing tree and damaged bearing as well. Also found bellow damaged and sticking together. Unit will need new basket, rear tub section and door bellow to repair.
WASHER MAYTAG MVWB835DC3 Arrived on site and tested operation. Found bearing really loud during spin cycle. Inspected gear case and found to have failed. Installed new GEARCASE and tested operation. Unit tests good. Job complete.
WASHER MAYTAG MVWC465HW2 Arrived on site and tested operation. Found unit will not agitate or spin but motor is running. Upon further inspection I found the cam and cam nut completely removed from gear case and the cam nut missing. The cam cut through dust shield and was laying under unit but could not find the nut. Unit will need new cam assembly to repair.; ordrng 1 W10721967 (drive pulley)
OVEN WHIRLPOOL WOS51EC0AS04 Arrived on site and found thermal fuse has failed. Replaced fuse and tested operation. All components test good and door is sealing properly. Thermal fuse was defective.
REFRIGERATOR WHIRLPOOL WRF767SDHZ00 Arrived on site and tested operation. Unit operating properly. Tested fans and compressor and control. Found compressor very hot and not starting properly. Tested new start device and found compressor pulling 11 amps when starting and compressor making a rattling gurgling sound. Unit will need new compressor and control to repair. Office to schedule return services due to sealed system repair. ; ordrng 1 CNOTE (2HR SS REPAIR) and 1 W10913906 (coupler) and 1 W11224256 (cntrl-elec) and 1 WPW10143759 (dryer) and 1 WPW10466675 (compressor)
DRYER MAYTAG MEDB200VQ0 Arrived on site and found panel removed from unit. Disassembled to test heater and fuses. Found heater unplugged. Tested components and found heater has failed. Also found front seal completely loose and has come off of drum and rear seal starting to come loose. Seals are good but will need to be glued back onto drum.Job complete
REFRIGERATOR WHIRLPOOL GZ25FSRXYY2 Arrived on site and installed new paddle and gaskets. Warmed gasket to allow for proper seal. Tested paddle and found to be working properly. Job complete