Local Reviews
for James
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Rebecca - Georgetown, TX
Technician was very, helpful, knowledgeable and efficient.
Great service
Gordon - Horseshoe Bay, TX
Very dependable service
Great Service
Lynn - Kingsland, TX
James C located and corrected the problem. JB Hunt did not install ice maker correctly.
Excellent Service
Palmer - Sunrise Beach Village, TX
Work was very professional and prompt. Timing and pricing as promised.
Brent
Brent - Lago Vista, TX
Great
Jim
Brett - Burnet, TX
He was on time, appearance was clean and professional, fixed my washer very quickly. I am an ASE Certified Master Automobile Technician, having recertified 6 times since 1982, I know what good service and professionalism is all about.
Great service
Kim - Leander, TX
I’ve always had great customer service from Appliance Express. James and Lou are professional and punctual.
Fantastic and Quick!
JasonInvestsinYou - Georgetown, TX
James was our technician. He was prompt and arrived at the beginning of our time-frame window given to us when we set up the appointment. He quickly ascertained the problem and immediately began fixing the issue. The issue was resolved in less than an hour and our fridge is back in tip-top shape. As for prices, I have no idea as it was covered under the manufacturer's warranty. So..the perfect price for me. 🙂
The tech was very professional.
Bob - Georgetown, TX
Fantastic service
Pat - Georgetown, TX
Great services
Tucker - Horseshoe Bay, TX
Great Service
John - Horseshoe Bay, TX
On time very polite.
Susan
Susan - Burnet, TX
Best service I’ve ever received On time problem found repaired and no mess he couldn’t do anything more thank you!!!
It works
Woodrow - Burnet, TX
Very professional service & very polite.
Excellent Service!
Cynthia - Tow, TX
This tech was super efficient, was able to troubleshoot and fix the problem in no time! He was helpful and fielded my every question. I will definitely keep this company info in the event any future service is needed.
James C.
REFRIGERATOR KITCHENAID KSSC36QTS03 Arrived on site and tested operation. Found frost and ice forming along left side of freezer and under ice bin. Removed ice bin and found ice chute door not closing completely. Inspected motor housing and found ice build up around the motor as well cleared all ice and inspected electrical connections. Unit will need new ice door motor assembly and chute door to repair. ; ordrng 1 WP2180353 (door-chute) and 1 WPW10546285 (motor)
James C.
COOKTOP WHIRLPOOL WCG55US0HS00 Arrived on site and found orifice kit ordered per installation conversion manual is incorrect. I will need to order the individual orifices to repair unit. ; ordrng 1 W10652710 (spud-orfce) and 1 W10791073 (spud-orfce) and 1 W10791079 (spud-orfce) and 1 W10791082 (spud-orfce)
James C.
WASHER WHIRLPOOL WTW5000DW2 Arrived on site and tested operation. I found oil has leaked from gear case and run out through grout line in front of drier. Installed new gear case and cleaned up oil. Tested operation and found unit working properly. Job complete
James C.
DISHWASHER WHIRLPOOL WDT970SAHZ0 Arrived on site and found upper spray arm retainer has broken. Installed new manifold. Unit tests good. Job complete
James C.
MICROWAVE UNKNOWN KB6524PS Arrived on site and found right side of console has come loose. Found clip broken but uni has spot for screw to retain console. Installed screw and tested. Unit tests good. Job complete
James C.
RANGE WHIRLPOOL WFG525S0JS0 Arrived on site and found console dented. Installed new console. Job complete
James C.
WINE COOLER KITCHENAID KBCS24RSBS00 Arrived on site and tested operation. U it cooling properly but no display from divider. Tested voltage to divider and found no voltage. Unit will need new transformer to repair voltage. Instructed customer that once the voltage is corrected I will be able to verify operation of the display on the divider.
James C.
RANGE WHIRLPOOL WFG525S0JS0 Arrived on site and found console dented. Installed new console. Job complete
James C.
REFRIGERATOR WHIRLPOOL WRF990SLAM02 Arrived on site and tested operation. I found unit not draining properly. Found drain tube clogged and cleared clog. Tested for proper flow and found to be good. Job complete.
James C.
DISHWASHER WHIRLPOOL WDT730PAHZ0 "Arrived on site and tested operation. Found F2E2 error stuck on ui. Found part ordered for ui was just the housing with no control in it. I will need to order the ui to properly repair the unit. Control, ui and panel are needed to repair unit. ; ordrng 1 W11305308 (CONTROL) and 1 W11368911 (UI)"
James C.
REFRIGERATOR WHIRLPOOL WRX735SDHZ01 Arrived on site and found water filter and cover hanging down and would not latch. Cover latch was deformed so installed new but found it would not latch either. Found base pushing too close to liner not allowing the door to latch. Installed new base and tested. Unit tests good. Job complete
James C.
REFRIGERATOR WHIRLPOOL JSC24C8EAM00 Arrived on site and tested operation. I found no ice produced from ice maker. Tested ice maker operation and found it to not fill with water. Checked fill tube to ice maker and found to be frozen in the door. Ohmed the heater and found to be out of range but receiving the proper 14vdc from ui. Unit will need new door to repair.
James C.
ICE MACHINE KITCHENAID KUIC15P0ZP0 Arrived on site and found ice bin full and unit off. Pushed ice back so the sensor would warm and the unit began to cycle again. Unit is working properly at this time and sensors pass diagnostics tests. Job complete
James C.
REFRIGERATOR LG LFX28968ST /06 Arrived on site and found no refrigerant in system and unit unplugged. Pressurized system and found leak at drier. Installed new dryer and vacuumed system to test for leaks. Charged with 5.1 oz 134a and tested for proper cooling. Using temp probe I verified temperatures dropping in fresh food and freezer. Unit tests good. Job complete
James C.
MICROWAVE WHIRLPOOL WMH31017FB "Arrived on site and tested operation. I found magnetron visibly failed. Installed new mag, cap and diode. Tested operation and found unit working properly. Job complete"
James C.
DISHWASHER MAYTAG MDB4949SDZ0 Arrived on site and tested operation. I found unit fills with water and motor just humms. Unit will need new sump and motor to repair. Parts covered under warranty but labor is not. Installed new sump assembly and tested. Unit tests good. Job complete
James C.
REFRIGERATOR WHIRLPOOL GI0FSAXVY012 Arrived on site and tested operation. I found no charge in system. Customer had unit on for 2 days then unplugged. When he plugged it back in a week later it was not cooling. Dye has not made it through the system but I found when compressor kicked on the unit was pulling in air through the low side of the system. Inspected the evaporator and found it to be black in color and has signs of corrosion. Spoke to Chase and no charge to customer for replacing evaporator. I will return between 3-6 this afternoon to complete repair ; ordrng 1 WPW10313899 (evaporator)
James C.
REFRIGERATOR WHIRLPOOL GI0FSAXVY012 Arrived on site and tested operation. I found no charge in system. Customer had unit on for 2 days then unplugged. When he plugged it back in a week later it was not cooling. Dye has not made it through the system but I found when compressor kicked on the unit was pulling in air through the low side of the system. Inspected the evaporator and found it to be black in color and has signs of corrosion. Spoke to Chase and no charge to customer for replacing evaporator. I will return between 3-6 this afternoon to complete repair ; ordrng 1 WPW10313899 (evaporator)
James C.
REFRIGERATOR WHIRLPOOL WRX988SIBM01 Arrived on site and tested operation. Customer has replacement ice maker. Ran diagnostics to verify ice maker failure and found a no cool error. Verified temperatures and found the freezer at 23 degrees and the fresh food section at 50. Inspected sealed system and found unit has failing compressor ; ordrng 1 8201675 (compressor) and 1 TJ90SF8404 (STUB) and 1 WPW10143759 (dryer)
James C.
FREEZER WHIRLPOOL WSZ57L18DM03 Arrived on site and tested operation. I found no water getting to ice maker. Inspected valve and found to not be plugged into harness from unit. Plugged in valve and tested operation. Ice maker now filling with water and tests good. Job complete