Local Reviews
for Jacob

Appliance Express Rated 4.8 out of 5 stars based on 111 customer reviews

Map of Bastrop, TX

Awesome Service




Review of Appliance Express

Jacob was very friendly and was able to get my dryer working in no time Thank you so much!


Map of Austin, TX

Carl




Review of Appliance Express

Technician was on time, courteous and professional!


Map of San Marcos, TX

Very knowledgeable and helpful




Review of Appliance Express


Map of San Marcos, TX

Very considerate and polite and good at his job!




Review of Appliance Express


Map of Mustang Ridge, TX

I’d use them again




Review of Appliance Express


Map of San Marcos, TX

Patient and Knowledgeable




Review of Appliance Express

We've had to have the repair folks come out several times to try and fix our dishwasher, then later our ice machine. They have all been knowledgeable and patient with the many returns. They were assigned from our home warranty company, but I couldn't be happier.


Map of Austin, TX

Carolyn




Review of Appliance Express


Map of Austin, TX

Fast Professional Warranty Service




Review of Appliance Express

Jacob came in and quickly identified the issue with our Dishwasher. He did not have the part on hand to we had a second appointment a week later. When he returned he was able to make the repair in no time at all. Great Service!


Map of Austin, TX

Fridge servicing




Review of Appliance Express

Great service


Map of Austin, TX

Great job. !




Review of Appliance Express

You’re employee was prompt and polite. Jacob new exactly what was going on when I described it and had the materials to fix the problem in the van. Great job.


Great service. Very polite




Review of Appliance Express

It was a short visit and of course the ice maker worked perfectly while he was here. We will call if it messes up again


Great Service




Review of Appliance Express

Replaced icemaker very efficiently.


Great service




Review of Appliance Express


Great oven repair!




Review of Appliance Express


Great all around!




Review of Appliance Express

Jacob was friendly and super helpful. Got the job done quick and was on time and very nice. Would recommend!


Jacob S.

Jacob S.

DISHWASHER GE GDF570SSJ2SS Arrived onsite for unit still making random chimes. Upon further investigation. Came to the conclusion that the speaker UI panel may need to be replaced. Ordered part. Office to reschedule.; ordrng 1 WD21X23463 (kit svc ui front log)

Near Tanglewood Trail, Elgin, TX 78621
Jacob S.

Jacob S.

DRYER WHIRLPOOL WED5620HW1 Arrived onsite to replace part ordered by previous tech. Replaced part. Tested unit. Unit test good and unit was heating. No issues at this time. Job complete

Near Indian Oak Dr, Bastrop, TX 78602
Jacob S.

Jacob S.

DISHWASHER HOTPOINT HDA2100H55WW Arrived onsite for unit not getting pumping out the water. Tested unit. The timer would not go into drain mode. Did not have parts. Need for parts to come in. Office to reschedule; O-emld tckt

Near FM619, Elgin, TX 78621
Jacob S.

Jacob S.

WASHER MAYTAG MVWC565FW1 "Arrived onsite for unit not putting in cold water. Tested unit in diagnostics. Found that cold water will not fill. Checked cold water from the wall, cold water was coming in good. Ordered part. Rescheduled with customer. ; ordrng 1 W11038689 (valve)"

Near Green Fields Dr, Cedar Creek, TX 78612
Jacob S.

Jacob S.

REFRIGERATOR KITCHENAID KSSC48QMS02 "Arrived onsite for unit shutting off on its own just before 10min of unit being on. Checked all components to the sealed system. All voltage checked good. Let unit run for 15-20min, no frost pattern visible. Found that a sealed system issue is the problem.

Near Old Lake Rd, Smithville, TX 78957
Jacob S.

Jacob S.

MICROWAVE GE JE1590SH01 Arrived onsite for unit not powering on. Looked at unit. Found that the transformer possibly is the issue and other parts could possibly go bad once transformer is replaced. Ordered parts.Office to reschedule. Need authorization before returning ; ordrng 1 WB21X10046 (themostat upr heater) and 1 WB27X10233 (capacitor) and 1 WB27X10795 (TRANSFORMER )

Near Colorado Dr, Cedar Creek, TX 78612
Jacob S.

Jacob S.

OVEN JENN-AIR JJW2830DP02 "Arrived onsite for unit not powering on. Customer says that last time when attempting to put the power on. They heard a lot of popping noises. Ordered parts. Office to reschedule. ; ordrng 1 4449751 (thermostat,hi limit) and 1 REQUEST (2HR) and 1 W11040195 (cntrl-elec) and 1 W11102216 (console)"

Near Meadowbrook Dr, Austin, TX 78703
Jacob S.

Jacob S.

OVEN WHIRLPOOL WFG320M0BS3 Arrived onsite for unit not getting up to temperature According to inspector using a thermometer and the light will not turn on when button on control is pressed. Tested unit for temperature after unit got up to 350 degrees. Checked internal temp sensor and unit was getting up to 365 degrees. Ordered part. Office to reschedule.; ordrng 1 W11126814 (cntrl-elec)

Near Guadalupe St, Austin, TX 78701
Jacob S.

Jacob S.

WASHER WHIRLPOOL WFW5620HW0 Arrived onsite for unit not powering on. Looked at unit. Saw that the UI panel was not responding. Need to return with UI panel. Also need 2 man. Office to reschedule ; ordrng 1 REQUEST (2MAN)

Near W Slaughter Ln, Austin, TX 78749
Jacob S.

Jacob S.

DRYER WHIRLPOOL NED4655EW1 Arrived onsite to replace parts to unit. Upon further investigation. Found that motor and door switch were bad. Replaced both parts. Tested unit. No issues at this time. Job complete

Near Old Manor Rd, Austin, TX 78724
Jacob S.

Jacob S.

MICROWAVE WHIRLPOOL WMH31017FS0 "Arrived onsite for unit not working. Tested unit. No power to the unit. Upon further inspection. Found that the transformer was no good, also let customer know that control may need to be replaced as well. No issues at this time. Job complete"

Near Graceful Ln, Austin, TX 78725
Jacob S.

Jacob S.

WASHER GE GUD27ESSM1WW Arrived onsite for unit not putting in water. Tested unit. Water did enter but not enough. Upon further inspection saw that water valve had failed. Replaced water valve. Tested unit. Unit test good. No leaks at this time. Job complete

Near Bowman Ave, Austin, TX 78703
Jacob S.

Jacob S.

WASHER MAYTAG Mvwb765fw2 Arrived onsite to replace water valve. Replaced water valve. Tested unit. Unit tested good. No leaks at this time. Job complete.

Near Bremen St, Austin, TX 78703
Jacob S.

Jacob S.

WASHER MAYTAG MVWB765FW1 Arrived onsite for unit giving same error as before. Same error codes as previously diagnosed.

Near Buckskin Trail, Austin, TX 78737
Jacob S.

Jacob S.

WASHER MAYTAG MVWC565FW2 Arrived onsite for unit leaking water when the hot water gets turned on. Turned on water. Heard water leaking immediately. Checked water valve. Saw that the hot water side had broke off. Ordered new water valve. Office to reschedule.; ordrng 1 W11038689 (valve)

Near Plover Pl, Del Valle, TX 78617
Jacob S.

Jacob S.

MICROWAVE WHIRLPOOL WMH31017AB3 "Arrived onsite for unit not having power. Checked voltage, was getting 124v. Upon further inspection there is a possibility that the transformer is no good or the control needs to be replaced. No issues at this time. Job complete"

Near Esper Ln, Austin, TX 78725
Jacob S.

Jacob S.

REFRIGERATOR WHIRLPOOL ED5LTAXVL00 "Arrived onsite for unit not dispensing water. Tested unit. No water came out. Upon further inspection. Found that the bracket that holds the switches in place was broken, causing the switch to not sit correctly. Job complete"

Near W 22nd 1/2 St, Austin, TX 78705
Jacob S.

Jacob S.

REFRIGERATOR WHIRLPOOL WRT318FMDM05 Arrived onsite for ice maker over filling. Tested unit. Saw some water coming from the hose when not called for it. Replaced water valve. Tested unit. Unit tested good. No leaks at this time. Job complete

Near San Gabriel St, Austin, TX 78705
Jacob S.

Jacob S.

WASHER MAYTAG Mvwb765fw2 Arrived onsite for unit giving an error code. Put unit in diagnostics. Got F8E1 long fill. Erased error code. Tested unit. Water did enter. Tested unit on a normal wash. No water had filled during normal usage. Upon further inspection p. Found that the cold valve was not giving out the correct ohms. Ordered water valve. .; ordrng 1 W11165546 (valve)

Near Bremen St, Austin, TX 78703
Jacob S.

Jacob S.

REFRIGERATOR WHIRLPOOL WRT311FZDW01 "Arrived onsite for unit having a power issue. Asked tenant how many times the unit had a power issue, the tenant said only once. Checked the unit. Could not find any current issues with the unit, and could not replicate the power issue. No issues at this time. Job complete"

Near Rio Grande St, Austin, TX 78705