Steve - Seguin, TX
Excellent service from company and technician.
Nancy - New Braunfels, TX
Phone contacts were professional and efficient as was the service tech. Trusted his opinion and was pleased he did not try to do unnecessary work. Thank you!
Jesus - New Braunfels, TX
Ruth - McQueeney, TX
Diego Gomez is an excellent repair man. He provides excellent service & it is a pleasure to see someone that is so qualified.
Jeanene - Seguin, TX
If all repair men were like Diego the world would be a better place. He does provides excellent & efficient service. He is an asset to your company.
Great professional service
Jennifer - New Braunfels, TX
Diego was awesome. Super polite, respectful and even removed his shoes! He was funny and new his job!Excellent is not even a high enough rating!
Anthony - New Braunfels, TX
I was a little shocked at the price. we bought all Kitchen aid products for our new home a few years ago thinking they would really last. I think they are built to have a residual income for the manufacturer & service company.
Mills - Seguin, TX
Tech Diego was knowledgeable and on time.
Stove top issues
Darlene - New Braunfels, TX
He was fast and efficient and fixed the problem immediately.
Dennis - Kyle, TX
Sylvia - New Braunfels, TX
Courteous, and helpful
Great service with 2nd repairman
Stephanie - Dale, TX
We had warranty work for a Maytag dishwasher. The first service man (Tom) refused to work stating that we had to have the dishwasher removed first before he would work on it. We had to go back and forth but finally got a new service man (Diago) who not only removed it but fixed it with no problems. He was wonderful and very professional. The first man was rude, causing us to be without our dishwasher for almost 3 weeks. The following ratings are an average of the 2
Paul and Joan - Seguin, TX
Diego knew what he was doing. I would use him for my repairs any day!
Top notch service
Clint - New Braunfels, TX
Nobody wants to have to call an appliance service technician, but it makes it much more bearable when you have someone as friendly, knowledgeable, and considerate as Diego! Thank you, Diego!
Karen - Wimberley, TX
Nice individual. Great service.
VENTHOOD FRIGIDAIRE FHWC3055LSA Arrived on site. Checked for noise issues. Found blower vibrating too much. Will need blower assy to repair unit. Rescheduled for 2/25/19; ordrng 1 5304482255 (blower assembly)
DRYER WHIRLPOOL MED5500FC1 "Arrived on site. Check for noise issues. Found noise coming from piping going to exhaust. Added sound pads and adjusted piping, all functions tested OK. No leaks present. Job complete"
OVEN MAYTAG MEW6527DDS18 Arrived on site. Checked for panel issues. Found certain buttons on panel not reacting. Will need panel to repair unit. To replace panel it’s going to cost 506.05 with tax Per job calculator. Took picture on SD-QuickPic of break down. Ordered panel and let customer know there’s only a black panel not stainless steel and he was OK with it. collected service fee of 140.71.Rescheduled for 2/25/19; ordrng 1 5765M483-60 (panl-cntrl)
RANGE KITCHENAID KESS908SPS02 "Arrived on site. Replaced left front burner and tested, all functions tested OK. Job complete"
DISHWASHER WHIRLPOOL WDF520PADB7 Arrived on site. Check for draining issues. Found debris in hose removed debris and rerouted drain hose underneath sink so water doesn’t siphon back into unit. All functions tested OK. No leaks present. Job complete
OVEN KITCHENAID KEBS109BSS00 "Arrived on site. Checked for no operation issues. Found bad fuse not allowing display to kick on. Replaced fuse and cycled, all functions tested OK.
REFRIGERATOR WHIRLPOOL WRT318FMDM05 Arrived on site. Office was closed for the rest of the day due to a meeting in San Antonio. Rescheduled with maintenance guy for 2/22/19; schdld next appmnt for 2/22 FRI !
WASHER WHIRLPOOL WETLV27HW0 Arrived on site. Office was closed for the rest of the day due to a meeting in San Antonio. Rescheduled with maintenance guy for 2/22/19; schdld next appmnt for 2/22 FRI !
REFRIGERATOR WHIRLPOOL WRT311FZDW01 Arrived on site. Check for no cooling issues. Found temperature refrigerator at 38° and zero in the freezer. customer stated that it takes a long time for refrigerator compartment to cool down. Instructed customer that it does take a while for unit to cool down in the refrigerator compartment and also let her know she can adjust damper from freezer to allow more air to the refrigerator compartment to try to cool down quicker but it does take a while. Everything is working as designed. No leaks present. Job complete
DISHWASHER WHIRLPOOL WDT750SAHZ0 "Arrived on site. Replaced all hoses and ran cycle, all functions tested OK. No leaks present. Job complete"
REFRIGERATOR WHIRLPOOL WRS588FIHZ00 "Arrived on site. Checked for door issues. Found harness in freezer door torn. Replaced freezer door and cycled water and ice, all functions tested OK. Instructed customer to allow 24 to 36 hours for ice bin to fill up all the way. No leaks present. Job complete"
WASHER WHIRLPOOL MHW6630HC0 "Arrived on site. Check for no water issues. Found loose connection at water valve not allowing cold water to come inside unit. Repositioned connector and reconnected to valve. Ran diagnostic test, all functions tested OK. No leaks present. Job complete"
WASHER MAYTAG MVWB835DW1 Arrived on site. Check for display issues. Found display not lighting up at all. Verified 5.5 DC voltage coming out of main board to display. Verified continuity for harness all checked OK. Cust declined estimate at this time. No leaks present. Job complete
WASHER WHIRLPOOL WTW7500GW2 "Arrived on site. Replaced hinges, frame and lid assembly. Ran diagnostic test, all functions tested OK. No leaks present. Job complete"
REFRIGERATOR MAYTAG MRT711BZDH00 Arrived on site. Check for freezing issues. Found certain spots in refrigerator compartment little bit colder than usual. Disassembled housing and made sure it was flush to liner to keep from seeping air. All functions tested OK. No leaks present. Job complete
WASHER MAYTAG MVWX655DW1 Arrived on site. Checked for not advancing issues. Customer states that on power wash and bulky sheets unit is not finishing cycles. Called tech-support and ran checks all tested OK. TJ from tech-support is saying it’s loading problem with cust. TJ could not give me file number because systems were down. Instructed customer if they’re not happy they will need to contact the manufacturer for resolution. No leaks present. Job complete
DISHWASHER WHIRLPOOL WDF760SADM0 "Arrived on site. Check for no wash issues. Found motor locked up and not allowing water to spray inside dishwasher. Replaced sump and motor assembly and cycled, all functions tested OK. No leaks present. Job complete"
DRYER WHIRLPOOL WED4815EW Customer canceled service Customer stated it was a electrical issue from home
DISHWASHER KITCHENAID KDTE334GPS0 "Arrived on site. Check for dispenser issues. Found dispenser door broken. Replaced dispenser assembly and cycled, all functions tested OK. No leaks present. Job complete"
WASHER WHIRLPOOL WFC7500VW1 Arrived on site. When I was making the attempt to replace main control found start button broken. Will need console in order to test new control. spoke with CS and will cover console. Rescheduled for 2/22/194455; ordrng 1 W10192972 (console)