Local Reviews
for David

Appliance Express Rated 4.9 out of 5 stars based on 121 customer reviews

Map of Austin, TX

Great service




Review of Appliance Express

I was pleased that appliance express was able to set up an appointment fairly quickly. David was knowledgeable and efficient. It seems a new dishwasher may be in our future. I don’t think it will be a Maytag!!


Map of Austin, TX

Great service and very personable tech!




Review of Appliance Express


Map of Austin, TX

Dalena Clark




Review of Appliance Express

Great service, David is very knowledgeable and diagnosed the problem immediately.


Map of Andice, TX

Great service!




Review of Appliance Express

David was wonderful - fast, pleasant and he got my fridge fixed!,


Map of Austin, TX

Double trouble




Review of Appliance Express

We had the misfortune of the dishwasher and the ice dispenser failing on two consecutive days. We used the video interview with Appliance express followed by service call. Both appliances were repaired in about an hour. Excellent experience!


Map of Austin, TX

On time, good sense of humor, quick repair




Review of Appliance Express

David was within time window. He was respectful by removing his shoes. He fixed my appliance and had good sense of humor. Thank you David.


Map of Austin, TX

Cindy




Review of Appliance Express

Good service, but I still need a receipt and details on warranty for part and service


Map of Spicewood, TX

Great service and on time!




Review of Appliance Express


Map of Lakeway, TX

On time and competent




Review of Appliance Express

David was great. Knew what he was doing and also drained the overflow pan


Map of Austin, TX

Awesome service




Review of Appliance Express


Great service




Review of Appliance Express

David is a great person and very knowledgeable. Thank you for sending David.


Great communication, punctual, and got things fixed.




Review of Appliance Express

David called ahead before arrival. He was wearing a mask and followed social distancing guidelines. He was able to diagnose and fix my freezer quickly. The freezer was fixed under the manufacturer's warranty. Would recommend Appliance Express.


Expert Service




Review of Appliance Express

Appreciate the quick yet thorough service call. Gave me some helpful hints and education.


Dishwasher fixed




Review of Appliance Express


Richard




Review of Appliance Express


David  Z.

David Z.

REFRIGERATOR WHIRLPOOL WRB322DMBM01 Arrived on site to diagnose refrigerator not working. Checked unit and found everything has been cooling. Icemaker has ice in freezer and looks like it’s working as designed. No problems found at this time. Advised to call back if unit has been moved. Call complete.

Near Jackson Ave, Austin, TX 78731
David  Z.

David Z.

DRYER WHIRLPOOL MED8630HW1 Arrived on site to install previously diagnosed parts. Installed new lint screen housing and screen to resolve broken housing. Unit is now working as designed. Call complete.

Near Freedom Dr, Austin, TX 78703
David  Z.

David Z.

MICROWAVE JENN-AIR JMC3415ES0 Arrived on site to diagnose microwave with no display or function. Performed diagnostic. Found good voltage to unit. Found filter board fuse open. Replaced fuse and retested. Was able to hear water properly. All is working as designed. Call complete.

Near Spicewood Pkwy, Austin, TX 78750
David  Z.

David Z.

WASHER WHIRLPOOL WTW5000DW3 "Arrived on site to diagnose washer stuck draining. On arrival plugged in unit and drain pump kept running nonstop. Unit caught in a drain loop. Was able to successfully cancel out the drain cycle and get into diag. Found off balance load code. Reset unit, calibrated and ran 3 diag cycles. Unit is running properly now. Advised customer on how to stop cycles and proper loading. All is working as designed with no leaks found. Call complete."

Near Horseback Hollow, Austin, TX 78732
David  Z.

David Z.

REFRIGERATOR WHIRLPOOL WRT311FZDM01 Arrived on site to install door to resolve air leak in RC. Installed door and retested. Retested and all is working as designed. Call complete.

Near Scofield Ridge Pkwy, Austin, TX 78727
David  Z.

David Z.

DISHWASHER MAYTAG MDBH949PAW3 "Arrived on site to diagnose dishwasher not cleaning well. Customer told me that the water in the unit is almost cold or warm normally, but not hot. Checked the tap and it takes a long time for the water to get really hot. I explained that the unit doesn’t heat the incoming water, heater only comes on if high temp options are used. Ran unit and it’s running fine and no failures were found. Advised they may need to drain / fill if the original fill does not get warm enough. All is working as designed. Call complete."

Near Oakwood Cove, Austin, TX 78731
David  Z.

David Z.

MICROWAVE KITCHENAID KOCE500ESS09 "Arrived on site to follow up on oven calibration. Spoke with customer who said they had several questions on microwave function. Answered several questions about options, heat and grease coming from element and which cycles use the heating element. No repair needed, just advised on use. Call complete."

Near Jester Blvd, Austin, TX 78750
David  Z.

David Z.

COOKTOP KITCHENAID KICU569XBL00 "Arrived on site to diagnose cooktop with no function. Customer said a pot had boiled over, they saw a flash and unit stopped working. Found power going to unit is good, breaker good. Tested voltages at the unit and verified voltage at burners and panel. Panel not coming on likely due to fried module / controls.(new modules, new control) Informed customer I need to get the display on first before I can test all burners and see if we need all parts. If we need to order parts we would need these - WPW10396615 control, W10885135 module, W10857233 module.

Near Comanche Trail, Austin, TX 78732
David  Z.

David Z.

MICROWAVE GE ZE2160SF04 "Arrived on site to diagnose microwave not heating. Ran unit and nothing worked short of timer counting down. Tried different settings and got a sensor error. Removed casing and found burnt wires on control and mag thermostat. No repair approved since unit would need a harness, high voltage setup and control. Call complete."

Near Turnbuoy Dr, Austin, TX 78730
David  Z.

David Z.

ICE MACHINE KITCHENAID KUIC18PNTS2 "Arrived on site for icemaker not making any ice. Tried to put unit in diagnostic and found no power. Pulled unit out and tested voltages. Found outLet good, but external drain pump is only producing 20v to the unit. External drain pump has failed. .; ordrng 1 1901A (pump)"

Near Charthouse Cove, Austin, TX 78730
David  Z.

David Z.

REFRIGERATOR KITCHENAID KFIV29PCMS03 "Arrived on site to follow up on refrigerator heating up and no ice being made. Examined unit and found the evaporator is frozen over again with inch thick ice. Advised customer only repair we can attempt is to reseal the rear cover and replace front cover, and straighten out drain pan. ; ordrng 1 W11211387 (cover-evap) and 1 WP482338 (adhesive)"

Near Petes Path, Austin, TX 78731
David  Z.

David Z.

WASHER WHIRLPOOL WTW4816FW2 Arrived on site to follow up on washer not starting. Ran unit and got no response. Ran unit on am extension cord to another outlet and unit came on and worked normal. Outlet tests good on a multimeter but is not working when things are plugged in. Advised to have apartment maintenance come and address the plug. Machine is working as designed. Call complete.

Near Great Hills Trail, Austin, TX 78759
David  Z.

David Z.

DISHWASHER KITCHENAID KDTE104DSS0 "Arrived on site to diagnose dishwasher throwing error F9E1 diverter not finding home, F10E1 dispenser electrical issue. Ran unit and found diverter is not just throwing error, but also leaking from the bottom. Advised customer to discontinue use due to water leak. Found insulation soaked and in need of replacement as well. Ordered new sump and insulation. Office to schedule when part available. ; ordrng 1 W11172908 (shield) and 1 WPW10605057 (pump and motor assy)"

Near Equestrian Trail, Austin, TX 78727
David  Z.

David Z.

REFRIGERATOR WHIRLPOOL WRF989SDAE00 "Arrived on site to follow up on refrigerator that was leaking into RC. Found the drain was still not draining. Drain had frozen over due to no flow and was not resolved on last visit. Steamed out drain and drain tube until unit drained again. Unit is now working as designed.

Near Grand Oak Dr, Austin, TX 78750
David  Z.

David Z.

REFRIGERATOR KITCHENAID KFIS29PBMS02 Arrived on site to follow up on refrigerator making buzzing noise. Customer showed me video and I was able to track noise to FC evap fan. Found a chunk of ice under the fan that the blades were hitting at times. Melted down ice chunk. Unit is now working as designed. Call complete.

Near Phantom Canyon Dr, Austin, TX 78726
David  Z.

David Z.

REFRIGERATOR GE GSH25JFXBBB "Arrived on site to diagnose refrigerator with temps rising in freezer, causing nice cream to be overly soft. Performed diagnostic and sealed system check. Found the evap only had a partial frost pattern on the bottom and most of evap was clean with no frost pattern. Checked condenser and found condenser wasn’t overly dirty. Unit went into defrost as soon as I pulled it out. But compressor has been running. Compressor was warm, but not scalding hot. Recommend sealed system due to lack of frost pattern. Ordered sealed system parts and AUTHO, office to schedule.; ordrng 1 AUTHO (AHS AUTHO ) and 1 TJ90SF8404 (NON WP ACCESS VSLVE) and 1 WPW10143759 (dryer) and 1 WR87X20798 (compressor) and 1 WR87X29147 (ref evaporator)"

Near Lark St, Leander, TX 78641
David  Z.

David Z.

REFRIGERATOR WHIRLPOOL ED5JHEXTB00 "Arrived on site for refrigerator leaking out of the freezer. Found drain for evap in freezer is clogged, and running water out the front. Removed freezer drain and cleaned out. Melted down ice buildup on floor and around drain. Tested and unit is now draining properly. Call complete, no water leaks found."

Near Washburn Dr, Leander, TX 78641
David  Z.

David Z.

DISHWASHER WHIRLPOOL KDTM354DSS3 "Arrived on site to follow up o on dishwasher making noises. Customer said the unit had shown errors, and seems to have multiple noises coming in at different times. Found codes for slow drain. Tested unit through 2 diag cycles and found no abnormal noises. Drain is strong as is sump and motor. Advised to run affresh cleaner through unit to help if anything is congested. Advised customer to get video of noises and where they are coming from to help troubleshoot. Nothing collected today since parts warranty was not used. Call complete."

Near Hanging Cliff Cove, Austin, TX 78759
David  Z.

David Z.

OVEN WHIRLPOOL WOD51EC0AS01 "Arrived on site to diagnose oven that has no power and locked door after self clean. Found thermal fuse open. Replaced thermal fuse and retested. Unit is working as designed. Call complete."

Near Zebecca Creek Dr, Austin, TX 78732
David  Z.

David Z.

DRYER WHIRLPOOL WGD9400SW0 "Arrived on site to diagnose dryer that was not drying. Found unit tumbles but does not heat. Tested thermal fuse and found open thermal fuse. Will need new thermal fuse to continue diagnostic. . ; ordrng 1 WP3392519 (thermal fuse)"

Near Mayfield Ranch Blvd, Round Rock, TX 78681