Local Reviews
for Chase

Appliance Express Rated 4.7 out of 5 stars based on 76 customer reviews

Map of Pflugerville, TX

Great service




Review of Appliance Express

Warrant service on new refrigerator. On time, courteous & professional. Provided a little education about our new appliance.


Map of Pflugerville, TX

Problem located and part replaced. Great customer service




Review of Appliance Express


Map of Cedar Park, TX

Very Satisfied




Review of Appliance Express

Fixed our fridge under extended warranty. Very prompt and professional. Gave us some great additional information on our other appliances.


Map of Pflugerville, TX

Dalia




Review of Appliance Express

David was very courteous and professional. That being said, I was taken aback at the fact he found more air gaps in freezer compartment after a diagnostic exam was supposedly done previously by tech on October 5. Which makes me feel the prior technician did not check refrigerator thoroughly for air gaps as stated. This is frustrating to say the least! I cannot say I am happy with repair because it’s been a recurring issue and frankly I do not if the refrigerator is repaired. Will have to wait and see. My average rating is based on that fact, 3 service calls for same issue...not David’s performance.


Map of Austin, TX

Great job!




Review of Appliance Express


Map of , TX

Crystal




Review of Appliance Express

David was great.


Map of Pflugerville, TX

KitchenAid Range




Review of Appliance Express

We needed work on the range. He was prompt in diagnosing and ordering the right part. When it came in, he was equally efficient about installing it.


Map of Pflugerville, TX

Great work




Review of Appliance Express

Showed up early and completed the fix quickly


Map of Pflugerville, TX

Excellent Service




Review of Appliance Express

David assessed the problem quickly, had the necessary parts on hand, and fixed the issue in minutes. I was really impressed with how quickly they were able to schedule the appointment and how fast the actual service took. Great job!


Map of Pflugerville, TX

Review




Review of Appliance Express


Appreciate the good service




Review of Appliance Express

Appreciate the great service that David has provided. Also appreciate his willingness to listen to my concerns with the issues that have occurred with my refrigerator in the last 4-5 months.


Great service




Review of Appliance Express


Great warranty service




Review of Appliance Express

Professional, courteous service!


Washer top replacement




Review of Appliance Express

Great experience! He replaced the top quickly, explained why the side piece cracked, and repositioned the washer so it wouldn’t happen again.


Good, quality service




Review of Appliance Express

David came on time, brought the right tool and parts and fixed our broken freezer in under 2 hours.


David S.

David S.

REFRIGERATOR WHIRLPOOL WRX735SDHZ01 Arrived on site for dispenser not working. I inspected the unit and work area. If I hold down the door switch than the dispenser works. I am ordering a door switch and reschedule. ;

Near James Polk St, Manor, TX 78653
David S.

David S.

DRYER MAYTAG MGDC200XW1 "Arrived on site for dryer not heating. I gained access to the interior cabinet and replaced the igniter, flame sensor, and coils. I reassembled the unit and found it not working. I gained access to th back of the unit and found the cut out open. I replaced the cut out and tested the unit it is now working as designed."

Near W Highway 21, Paige, TX 78659
David S.

David S.

DISHWASHER AMANA ADB1400AGW1

Near E Rundberg Ln, Austin, TX 78753
David S.

David S.

DISHWASHER KITCHENAID KDTM704EBS0 Arrived on site to install previous diagnose part. I gained access to the spray arm assembly and removed it. I inspected the assembly and found one of the arms not rotating and had debris stuck in the water jets cause an altered spray pattern. I replaced the spray arm with new. I tested the unit and it is now working as designed. Job complete no water leaks detected.

Near La Reata Trail, Smithville, TX 78957
David S.

David S.

WASHER MAYTAG MVWC565FW0 "Arrived on site for washer not agitating. I inspected the unit and work area. I found fault code F5E3 lid unlock fault, I tested the lid latch and found it working as designed. I put the unit through diagnostics and found the spin and agitate making a grinding noise. I replaced the cam after I inspected the actuator, and found the actuator working. I retested the unit and it still made the same noise. I am ordering the gear case W11454734 to complete the repair. The office will reschedule when we have an eta on the part.; ordrng 1 AUTHORIZATION (AUTHORIZATION ) and 1 W11454734 (GEARCASE)"

Near Hudgins St, Smithville, TX 78957
David S.

David S.

REFRIGERATOR WHIRLPOOL WRX735SDHZ01 Arrived on site for fresh food section freezing footprints. I inspected the unit and work area. I put the unit into diagnostics and found the damper opening and closing when called for. I inspected the thermistor and I found the large thermistor installed on the unit. I am ordering the control UI and a brass thermistor to complete the repair. The office will reschedule when we have an eta on the parts.; O-emld tckt

Near Campfire Way, Smithville, TX 78957
David S.

David S.

DISHWASHER WHIRLPOOL WDF330PAHS3 Arrived on site o install previous diagnose part. I gained access to the heating element and replaced it with new. I tested the unit and it is now working as designed. Job complete.

Near Antioch Ave, Pflugerville, TX 78660
David S.

David S.

MICROWAVE WHIRLPOOL WMH31017HS6 Arrived on site for damage to microwave. I inspected the microwave and found the control panel dented and the outer wrap warped. I replaced the control panel and I am ordering the out wrap. The office will reschedule when we have an eta on the part. ; ordrng 1 W11446916 (WRAPPER )

Near Leafroller Dr, Pflugerville, TX 78660
David S.

David S.

OVEN KITCHENAID KOSE500ESS04 Arrived on site for oven bake not working. I inspected the unit and work area. We pulled the unit out of the cabinet. I inspected the bake element and found it ohming out low. I replaced the bake element. We plugged the unit in and tested the unit I was showing good voltage at the control but no voltage at the bake element. I tested the wiring harness and found no continuity to the bake element. We replaced the harness and retested the unit. We found it operating as designed. Job complete.

Near Lookout Cir, Hutto, TX 78634
David S.

David S.

REFRIGERATOR WHIRLPOOL WRX988SIBM01 "Arrived on site to install previous diagnosed parts. I gained access to the hv control and replaced with new. I replaced the UI, ice box fan and installed the ice maker adapter. I tested the unit and it is now operating as designed. Job complete."

Near Misty Brook Dr, Austin, TX 78727
David S.

David S.

REFRIGERATOR WHIRLPOOL WRX986SIHZ00 "Arrived on site for icemaker making slow ice. I inspected the unit and work area. I temp tested the freezer and found it at 32 degrees. I inspected the fresh food evap and found no ice build up. I gained access to the freezer evaporator and found no frost pattern. I tested the evap fans and I found the freezer evap fan no coming on. I replaced the evap motor and found it working. I put the unit into test 6 and found the freezer evaporator not forming a frost pattern. I am ordering a sealed system, compressor, UV dryer, access port, rc evap and fc evap. I am also ordering authorization. Th office will reschedule.; ordrng 1 AUTHORIZATION (AUTHORIZATION ) and 1 W10832994 (COMPRESSOR ) and 1 W11116006 (RC EVAP) and 1 WPW10143759 (UV DRYER ) and 1 WPW10608485 (FC EVAP)"

Near Kearney Hill Rd, Pflugerville, TX 78660
David S.

David S.

MICROWAVE WHIRLPOOL WMH32519FS0 Arrived on site to install previous diagnosed part. I gained access to the microwave control and I replaced new. I tested the hood light and it is now working as designed. Job complete.

Near Wearyall Hill Ln, Pflugerville, TX 78660
David S.

David S.

WASHER WHIRLPOOL WFW6620HC0 "Arrived on site for washer not draining properly and tripping the breaker. I inspected the unit and work area. I found the customer has the washer plugged into a non-GFCI outlet and it is not tripping the breaker any more. I ran diagnostics and found no error codes. I ran a test cycle and found it operating as designed. I inspected the filter and found it broken full of debris not allowing proper draining. I replaced the filter, with one I had on hand W11319788 and cleared everything out of the water pump. I retested the unit and found it draining properly. Job complete."

Near Arrowwood Dr, Austin, TX 78727
David S.

David S.

DRYER WHIRLPOOL WED6620HC1 "Arrived on site for dryer taking more than one cycle to dry and console not responding properly. I ran the unit on timed dryer and found it to have poor air flow, I removed the dryer from the vent and found air flow improved. While powered on in standby the console started to make selection on its own. I am ordering the console and returning with main control to complete the repair. The office will reschedule when we have an eta on the part. ; ordrng 1 W11351728 (CONSOLE)"

Near Arrowwood Dr, Austin, TX 78727
David S.

David S.

DISHWASHER WHIRLPOOL WDF760SADM0 Arrived on site for dishwasher leaking. I inspected the unit and work area. I put the unit through diagnostics and found fault code f9e1 diverter valve. I ran th unit through a diagnostics cycle and found it leaking from the diverter valve. Job complete.

Near Wiseman Dr, Pflugerville, TX 78660
David S.

David S.

REFRIGERATOR WHIRLPOOL WRF767SDHZ00 Arrived on site to install previous diagnosed part. I gained access to the led light in the freezer. I removed the light and replaced it with new. All the lights are now coming on. Job complete.

Near Ryans Way, Austin, TX 78726
David S.

David S.

REFRIGERATOR WHIRLPOOL WRF535SWHZ00 Arrived on site for fridge gasket not sealing. I inspected the unit and work area. I found the fresh food right side door gasket is tearing. I am ordering the gasket W10830162 to complete the repair. The office will reschedule when we have an eta on the part.; ordrng 1 W10830162 (RC RIGHT GASKET)

Near Dogwood Hollow, Austin, TX 78750
David S.

David S.

REFRIGERATOR KITCHENAID KRFC704FSS02 "Arrived on site for fridge not cooling. I inspected the unit and work area. I temp tested the freezer and found it at 26 degrees. I ran test for the freezer fan and found the temp dropping to 12 degrees. I put the unit into a forced defrost in the freezer and found good voltage at the control but no amperage to the heater. I did a continuity test on the defrost heater and found it open. I am ordering the defrost heat and the freezer evap harness, and returning with the control to complete the repair.; ordrng 1 W10858452 (FREEZER EVAP HARNESS) and 1 W10882092 (DEFROST HEATER)"

Near Eire Dr, Pflugerville, TX 78660
David S.

David S.

REFRIGERATOR WHIRLPOOL WRT549SZDM01 "Arrived on site for fridge freezing in the fresh food section. I gained access to the evaporator. I found an ice ball forming on the cap tub and no UV dye, indicating a restriction at the cap tube. I removed the evaporator and installed a new one. I pulled a vacuum on the system and found it holding. I put a measured charge of into the system. I monitored pressure and they all look good. Job complete."

Near W Whitestone Blvd, Cedar Park, TX 78613
David S.

David S.

REFRIGERATOR JENN-AIR JFFCC72EFS02 Arrived on site for sealed system repair. I gained access to the condenser and replaced it it’s new. I pulled a whirlpool 30 inch vacuum and found no leaks. I put a sweep charge into the system and pressures equalized and held. I put a measured charge into the system and powered it on. I found the freezer at 0 low and 150 high. I found the freezer cooling. Job complete.

Near MacKenzie Ln, Cedar Park, TX 78613