Local Reviews
for Chase

Appliance Express Rated 4.8 out of 5 stars based on 60 customer reviews

Map of Leander, TX

Washer repair




Review of Appliance Express

The technician was on time and was able to make the repair with the utmost efficiency. Keep up the great work!


Map of Hutto, TX

Perfect service




Review of Appliance Express

On time. Fast. Effective. Recapped the problems and his solutions to them. All fixed and recommendations to prevent future problems. Low keyed and soft spoken. Very respectful. Thank you all for your help.


Map of Cedar Park, TX

Great Service




Review of Appliance Express


Map of Round Rock, TX

Terrible service




Review of Appliance Express

Horrible


Map of Round Rock, TX

Great Service




Review of Appliance Express

Arrived on time and professional.


Map of Round Rock, TX

Professional and on time!




Review of Appliance Express

Appliance Express has serviced our various appliances for many years. Every experience has been great! David was on time, polite and explained very clearly what the issue was with our refrigerator. Thank you!


Map of Cedar Park, TX

Amazing customer service




Review of Appliance Express


Map of Round Rock, TX

Philip




Review of Appliance Express

The service tech did I a great job! He was knowledgeable, prompt & professional. Thanks. The notification/service confirmation process needs work. I received multiple texts & calls, even after I responded.


Map of Leander, TX

Service call




Review of Appliance Express

The technician that came was on time, quick and friendly. It was a pleasure doing business with this company.


Map of Georgetown, TX

Great service




Review of Appliance Express

The technician was very nice and explained everything. Excellent workmanship.


Good job




Review of Appliance Express


Issues Resolved




Review of Appliance Express


Amazing customer service




Review of Appliance Express


Friendly Quick




Review of Appliance Express

Arrived week within the promised time. Explained what was wrong. Had the parts and repaired. Great Service.


Great service and knowledge.




Review of Appliance Express


David S.

David S.

REFRIGERATOR WHIRLPOOL WRS571CIHZ01 Arrived on site for fridge freezing in the fresh food section. I inspected the unit and work area. I found the diffuser door not closing properly. I replaced the diffuser and the UI control. I spoke to the customer about not blocking the thermistor on the. Idle shelf and to leave space in the back of the shelves to allow for air flow. I replaced the snack drawer. Unit is operating as designed. Job complete no water leaks detected.

Near Banyon St, Austin, TX 78752
David S.

David S.

REFRIGERATOR WHIRLPOOL KRFF507ESS01 "Arrived on site for fridge freezing over in the fresh section. I inspected the unit and work area. I found the rc evap covered in isle, I cleared the ice and found the evaporator lose and the drip pan warped. I found service pointer W11092686E. I am ordering the drip pan, evap cover, and the mounting tabs according to the service pointer.The office will reschedule when we have an eta on the parts ; ordrng 2 W11456069 (CLAMPS)s and 1 W11457241 (DRIP PAN) and 1 WPW10501260 (cover-evap)"

Near Great Egret Ln, Pflugerville, TX 78660
David S.

David S.

DISHWASHER IKEA IUD7070DS3 "Arrived on site for dishwasher not cleaning the dishes properly. I inspected the unit and found the front stainless steel panel with rust spots, see so quick pic. I inspected the filter and found it, full of food debris. I cleaned the filter and plastic mesh. I put the unit through a diagnostics cycle and found fault code for heater failure. I found the heating element failed. I replaced the heating element. I ran the unit through a diagnostics cycle and the unit operated as designed. I am ordering front panel to complete the repair. The office will reschedule when we have an eta on the panel. Job complete. No water leaks detected.; ordrng 1 W10671878 (panel)"

Near Mullen Dr, Austin, TX 78757
David S.

David S.

MICROWAVE WHIRLPOOL WMH32519HZ1 Arrived on site for microwave sparking. I inspected the unit and work area. I found the back left support damaged. I replaced the support and tested the unit. The unit is no longer sparking.

Near Solitude Dr, Pflugerville, TX 78660
David S.

David S.

REFRIGERATOR KITCHENAID WRV986FDEM01 "Arrived on site for sealed system repair. I gained access to the dryer. When I pierced the dryer I found the equalized psi to be with in range. I removed the compressor, and dryer. I installed a new compressor, UI dryer and access port. I charged the system with 6.0 oz of r134a. I monitored pressures for any leaks and found none. I reassembled the unit and found the freezer cooling back down. Unit is operating as designed. Job complete."

Near Hyltin St, Hutto, TX 78634
David S.

David S.

WASHER MAYTAG MVWX655DW2 Arrived on site for detergent drawer being damaged. I inspected th unit and work area. I found the clip for the detergent level broken. I replaced the drawer. The unit is operating as designed. Job complete.

Near Hymeadow Cir, Austin, TX 78729
David S.

David S.

WASHER MAYTAG MVWB835DW4 "Arrived in site for washer having no power. I inspected the unit and work area. I showed good voltage at the outlet, and good voltage to the control. I tested voltage to the UI and found none. . I reassembled the unit and tested. I found the UI console not coming on. I tested voltage to the panel UI and found no voltage again. I am ordering a new control and the panel, UI just Incase. The office will reschedule when we have an eta on the parts.; ordrng 1 W11112656 (console) and 1 W11170706 (cntrl-elec)"

Near Tudanca St, Hutto, TX 78634
David S.

David S.

REFRIGERATOR AMANA ASD2275BRB01 Arrived on site for fridge leaking. I inspected the unit and work area. I found the freezer bottom full of ice and the drain tube clogged. I cleared the ice and cleared the restriction from the drain tube. I also found the crisper draw broken and unusable. I am ordering a crisper draw WPW10178772 to complete the repair . Office will reschedule part is showing expart. ; ordrng 1 WPW10178772 (pan-crispr)

Near Crown Oaks Dr, Austin, TX 78753
David S.

David S.

DISHWASHER MAYTAG MDB8959SFZ4 "Arrived on site for dishwasher no starting. I inspected the unit and work area. I found the UI unresponsive. I power cycled the unit and found the UI working again. I entered diagnostics and found fault code F5E1 door switch stuck open, F2E2 UI unresponsive. I gained access to the door latch and replaced with new. I ran the unit through a diagnostics cycle and the unit operated as designed. The unit will need a new control UI W10910626 to complete the repair, as the UI is intermittently failing. The part is showing to be an expart. The office will reschedule when we have an eta on the part. ; ordrng 1 W10910626 (panel-cntl)"

Near Cascada Lane, Round Rock, TX 78681
David S.

David S.

RANGE IKEA IES790GS0 Arrived on site for oven display not working. I inspected the unit and work area. I gained access to the junction and found L2 shorted out and separated from Junction. I will have to order the main harness to complete the repair. The office will reschedule the part is an expert.; ordrng 1 W11134665 (harns-wire)

Near Anderson Rd, Manor, TX 78653
David S.

David S.

RANGE WHIRLPOOL WFG505M0BS3 "Arrived on site for oven bake not working. I inspected the unit and work area. I found the ignitor not coming on. I replaced the ignitor and control. I found the ignitor still not coming on, good voltage to the ignitor and good resistance across the ignitor. I tested the valve and found no resistance at the valve. I replaced the valve. I tested the unit and found it working as designed. Job complete."

Near Vidrine St, Manor, TX 78653
David S.

David S.

REFRIGERATOR WHIRLPOOL WRF767SDEM00 "Arrived on site for frosting and leaking water from the fridge. I inspected the Eunice and work area. I found the door not sealing properly. I replaced the freezer gasket, and found the right side sealing but the left side not and sticking out farther than the left. I inspected the tracks and found both of them damaged and not closing properly. I am ordering the left and right side track to complete the repair. .; ordrng 1 W10625067 (bracket LEFT) and 1 W10625068 (bracket RIGHT)"

Near Isle of Glass St, Pflugerville, TX 78660
David S.

David S.

REFRIGERATOR WHIRLPOOL WRX988SIBM03 Arrived on site for sealed system repair. I gained access to the dryer and evacuated the system. I gained access to the fresh food evaporator and removed the failed assembly. I replaced the entire assembly with new. I put a charge of 5.5 oz of r134a into the system. I reassembled the bake of the unit and found pressure were good. I replaced the evap cover WPW10501260 with a new one as well. Unit is operating as designed. Job complete.

Near Brambling Rd, Pflugerville, TX 78660
David S.

David S.

WASHER WHIRLPOOL CAE2745FQ0 Arrived on site for washer lid not locking. I inspected the unit and work area. I found d the lid pried open and the lid latch permanently locked. I found good voltage from the control to the lid latch. The lid latch will need to be replaced to complete the repair.; ordrng 1 WPW10482836 (latch)

Near S Mays St, Round Rock, TX 78664
David S.

David S.

REFRIGERATOR WHIRLPOOL KRFC300ESS Arrived on site for door gasket damage. I inspected the unit and work area. I found the door gasket was damaged and not seating properly. I removed the gasket and installed a new one. I leveled the fridge and tested both doors. They are both sealing properly now. Job complete. No water leaks detected.

Near Dumas St, Pflugerville, TX 78660
David S.

David S.

DISHWASHER WHIRLPOOL MDB9959SKZ0 Arrived on site for dishwasher leaking from the drain pump. The customer showed me a video of where the dishwasher was leaking. I removed the drain pump and inspected the seal. I found the drain pump now seated all the way. I reinstalled the drain pump. And tested the unit multiple times. I placed a piece of card board under the drain pump to test for any leaks. The unit is no longer leaking. Job complete.

Near Winding Shore Ln, Pflugerville, TX 78660
David S.

David S.

OVEN WHIRLPOOL WOD51EC0HS02 Arrived on site for oven doors not staying open. I inspected the unit and work area. I found the unit not installed properly. I found the unit leaning back slightly due to missing the shelf that it’s supposed to be sitting on. Right now it is resting on the cabinet trim piece angled backwards. There needs to be a shelf installed that is level and flush with the cabinet trim piece. I spoke to the home builder and showed him what I found. Job complete.

Near Colgin Dr, Pflugerville, TX 78660
David S.

David S.

REFRIGERATOR WHIRLPOOL WRF555SDFZ09 "Arrived on site for fridge not cooling in the fresh food section. I inspected the unit and work area. I did a temp check on the freezer and found it at 3 degrees where the customer had it set to. I tested the fans and damper door, they both are working. I gained access to the thermistor and checked resistance, I found the resistance reflecting it was around 30 degrees when it was room temperature. I checked the replacement thermistor 12002355 and found it out of range for room temperature also. I tested thermistors kit w10316760 and found it with in range for room temperature. I installed the working thermistor. I powered the unit on and found the damper door opening on its own to cool and cold are coming from the vent. Unit is operating as designed. Job complete."

Near Timberside Dr, Austin, TX 78727
David S.

David S.

DISHWASHER WHIRLPOOL WDF330PAHS3 "Arrived on site for dishwasher leaking. I inspected the unit and work area., I gained access to under the dishwasher. I ran a diagnostics cycle and monitored for any leaks. I found none under the dishwasher, but I found water dripping from the door. I opened the door and found the vent full of water. I inspected the spray arms and found debris in the spray arms causing improper spray action. I am ordering the lower and upper arm to complete the repair. ; ordrng 1 WPW10317197 (upper spray arm) and 1 WPW10319027 (spray arm LOWER)"

Near Antioch Ave, Pflugerville, TX 78660
David S.

David S.

MICROWAVE WHIRLPOOL WOC54EC0HS03 Arrived on site for oven not turning off with timer. I inspected the unit and work area. I found the unit not connected to WiFi. I tested the unit and found the oven not turning off when being called for. I gained access to the controls and found the UI not properly connected to the appliance manager. I removed the UI and reseated all the connections properly. I powered the unit on and found the oven operating as designed. I got the customers unit reconnected to WiFi. I spoke to the customer about the ovens operation. Job complete.

Near Ayinger Ln, Austin, TX 78728