Local Reviews
for Chase
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Nancy - Waco, TX
Professional. Seemingly competent—ran diagnostics, confirmed problem, came with parts and able to fix the issue immediately.
great service
Sharron - Belton, TX
Audra
Audra - Waco, TX
Great service
Efficient and effective
Josh - Waco, TX
Took care of our problem quickly and accurately
Friendly service
Mary - McGregor, TX
Poor experience
Bryan - Austin, TX
This group is polite and friendly but may be better suited for TV repair than appliance repair. After the initial visit, several weeks passed before we were called to schedule a repair. Once scheduled, they cancelled twice, on the day of service at roughly the time of service. Once they arrived, I was told the repair they diagnosed would not fix the problem so the dryer still rattled and growls like it’s going to fall through the floor.
Great customer services
Trung - Manor, TX
Great service
Martha - Austin, TX
Service man was very nice and did a great job on our washer.
Outstanding service
Shawn - Round Rock, TX
He was my second tech of the day. He came back out after I felt the first guy didn’t do enough. He spent time taking things apart, explaining the process & making sure everything was fine.
Great service
Michael - Leander, TX
Great service
Exceptional service, right on time, very knowledgeable
Wilfred - Pflugerville, TX
Chase was respectful for my need of an early appointment. He works diligently & ensured that the job was done right. After finishing his work, he made sure his workspace was clean. He’s professional, friendly, & does a great job.
Quick, fast and helpful!
Joe - Round Rock, TX
David
David - Austin, TX
Chase was very professional and informative. Fixed our dishwasher issue quickly!
Joe
Joe - Buda, TX
Great service and price.👍🏻
Good service
Ken - Austin, TX
The new part worked
Chase S.
MICROWAVE KITCHENAID KMHS120ESS7 Arrived on site customer complaint was microwave display was not working replaced The display ran the unit everything work great
Chase S.
REFRIGERATOR WHIRLPOOL WRX735SDBM03 Arrived on site customer complaint was that icemaker would sometimes dispense ice automatically ice is just getting stuck in the shoot call customer told her to hold her cup there until the rest of the ice comes out of the shoot all lines are dry
Chase S.
REFRIGERATOR KITCHENAID KRMF706ESS01 Arrived on site install the new drawer assembly open and close the drawer all lines are dry
Chase S.
REFRIGERATOR WHIRLPOOL WRF535SWHZ01 Arrived on site customer complaint was Fridge is making a funny noise found it it was just vibrating against the waterline pull the unit out we adjusted the waterline everything else work great All lines are dry
Chase S.
MICROWAVE WHIRLPOOL WMH31017HS3 Arrived on site customer complaint was microwave was getting error code came into the house no one was there ran microwave numerous times cant find anything wrong there was nothing to actually test the heat to make sure can’t put water in there but microwave is functioning fine
Chase S.
DRYER WHIRLPOOL WED70HEBW0 Arrived on site install new drum and pulley and belt unit would still not come on properly need to order correct parts to fix the problem customer requested same tech DT; ordrng 1 3392519 (thermal fuse) and 1 W10542001 (cntrl-elec)
Chase S.
REFRIGERATOR WHIRLPOOL WRT519SZDW00 Arrived on site customer complaint was Fridge was not cooling properly fridge was at 55° freezer was at 37° pull the back panel off checked the compressor it’s all good compressor is scolding hot ; ordrng 1 WPW10507886 (compressor)
Chase S.
DRYER WHIRLPOOL WED9550WW2 Arrived on site customer complaint was dryer would not start at all found the main board relay was broken and the thermal fuse was bad replaced the parts ran the unit dryer started Heating perfectly fine one year warranty
Chase S.
DISHWASHER WHIRLPOOL WDT710PAHZ1 Arrived on site customer complaint was unit would not heat put in test mode rent unit everything seem to work great no error codes in the system heating element was hot and pulling 8a to 12a all lines are dry
Chase S.
COOKTOP JENN-AIR JGCP436WP02
Chase S.
REFRIGERATOR WHIRLPOOL WRF767SDHZ00 Arrived on site customer complaint was Handle was just falling off tightened up the handle open and close the door everything was great
Chase S.
WASHER WHIRLPOOL WFW5090JW0 Arrived on site customer complaint was washing machine would not start found the door latch was broken replaced a part ran the unit everything work great all lines are dry
Chase S.
RANGE KITCHENAID KDRP463LSS08 "Arrived on site customer complaint was display showed PF turn off the breaker turn it back on did not fix the problem call tech-support they said it’s either the buttons or the main control board or possibly the power going to the oven but cannot check the proper power going to the oven need to order these parts just to get into the oven because the screws are stripped to take off the top; ordrng 8 3368921 (screw-torx)s and 2 4455849 (head,burner (turbi))s and 2 4455979 (head burner ft)s and 4 WPW10155786 (holder-orf)s"
Chase S.
WASHER WHIRLPOOL WFW6620HW0 Arrived on site customer complaint was washing machine would not operate properly and I had a lock symbol for the child lock button was on show the customer how to turn it off customers happy All lines are dry
Chase S.
WASHER MAYTAG MVWB725BW0 Arrived on site customer complaint was washing machine was super loud needs a tough job replace the whole outer tub put everything back together no leaks washing machine was quiet all lines are dry
Chase S.
WASHER WHIRLPOOL WTW5000DW2 Arrived on site customer complaint was unit would make funny noises coming from the back found that the connections were making the noise going to the water valve customer need to have a plumber take off the dispenser head and make sure there’s nothing else going wrong with the pressure all lines are dry
Chase S.
DRYER MAYTAG MEDB835DW4 Arrived on site customer complaint was dryer when I eat when I enter saver mode put my thermometer in the dryer dryer is heating perfectly fine can I find anything else wrong with the dryer let customer know
Chase S.
REFRIGERATOR WHIRLPOOL WRF535SWHZ02 Complaint was icemaker not making ice tested power at the icemaker is getting 120v Put ice maker to test mode was not working properly Replace icemaker ran test mode again it filled with water to customer to wait 24 hours before he gets a full Been of ice all lines are dry
Chase S.
REFRIGERATOR KITCHENAID KRSF505ESS01 Arrived on site install the new door put all the shelves back in
Chase S.
DISHWASHER WHIRLPOOL WDF520PADM7 Arrived on site customer complaint was dishwasher not come on it’s not getting the right power to the main control board readjusted the wiring at the bottom of the dishwasher replace the main control board the dishwasher came on Ran it everything worked great all lines are dry