Local Reviews
for Chase

Appliance Express Rated 4.8 out of 5 stars based on 29 customer reviews

Map of Austin, TX

Amazing service!




Review of Appliance Express


Map of Austin, TX

Appliance repair experts




Review of Appliance Express


Map of Waco, TX

Nancy




Review of Appliance Express

Professional. Seemingly competent—ran diagnostics, confirmed problem, came with parts and able to fix the issue immediately.


Map of Belton, TX

great service




Review of Appliance Express


Map of Waco, TX

Audra




Review of Appliance Express

Great service


Map of Waco, TX

Efficient and effective




Review of Appliance Express

Took care of our problem quickly and accurately


Map of McGregor, TX

Friendly service




Review of Appliance Express


Map of Austin, TX

Poor experience




Review of Appliance Express

This group is polite and friendly but may be better suited for TV repair than appliance repair. After the initial visit, several weeks passed before we were called to schedule a repair. Once scheduled, they cancelled twice, on the day of service at roughly the time of service. Once they arrived, I was told the repair they diagnosed would not fix the problem so the dryer still rattled and growls like it’s going to fall through the floor.


Map of Manor, TX

Great customer services




Review of Appliance Express


Map of Austin, TX

Great service




Review of Appliance Express

Service man was very nice and did a great job on our washer.


Outstanding service




Review of Appliance Express

He was my second tech of the day. He came back out after I felt the first guy didn’t do enough. He spent time taking things apart, explaining the process & making sure everything was fine.


Great service




Review of Appliance Express

Great service


Exceptional service, right on time, very knowledgeable




Review of Appliance Express

Chase was respectful for my need of an early appointment. He works diligently & ensured that the job was done right. After finishing his work, he made sure his workspace was clean. He’s professional, friendly, & does a great job.


Quick, fast and helpful!




Review of Appliance Express


David




Review of Appliance Express

Chase was very professional and informative. Fixed our dishwasher issue quickly!


Chase S.

Chase S.

WASHER MAYTAG MHW8200FC0 MHW8200FC0 Arrived on site to check washer for dispenser issues. Ran diagnostic tests and found no errors. There was excessive sudsing found with no soap being dispensed. Found detergent concentration set to the lowest setting causing more than recommended soap to be dispensed. Adjusted concentration setting and advised clean washer cycle be ran with Affresh. All functions check good. Job complete

Near Marly Way, Austin, TX 78733
Chase S.

Chase S.

WASHER WHIRLPOOL WFW560CHW0 "Arrived on site, unstacked washer and dryer. Replaced washer cabinet. All checks good and no water leaks present. Job complete"

Near Guadalupe St, Austin, TX 78701
Chase S.

Chase S.

REFRIGERATOR WHIRLPOOL WRS311SDHM02 "Arrived on site and found filter would not release from housing. Found lever on housing broken. Replaced filter housing and tested filter release and ran several cups of water through dispenser. All checks good, no water leaks present. Job complete"

Near Domain Dr, Austin, TX 78758
Chase S.

Chase S.

DRYER WHIRLPOOL WED95HEXW0 WED95HEXW0 Arrived on site to check dryer for loud operation. Removed dryer from raised stand and disassembled. Found idler pulley badly worn. Dryer repair kit is needed which includes rollers and idler pulley. Vacuumed all lint from interior of dryer and replaced try a repair kit components. Reinstalled dryer and tested. All checks good.

Near Camelback Dr, Austin, TX 78733
Chase S.

Chase S.

REFRIGERATOR WHIRLPOOL WRS311SDHM02 Arrived on site and replaced damaged freezer door. No water leaks. Job complete

Near Domain Dr, Austin, TX 78758
Chase S.

Chase S.

REFRIGERATOR MAYTAG MBF2258FEZ03 Arrived on site customer complaint was not making ice tech-support originally told me to replace the door found it was just the icemaker did not replace the door customer gonna call back in if it does not make ice all lines are dry

Near Oak Hollow Dr, Waco, TX 76712
Chase S.

Chase S.

DRYER MAYTAG MEDB835DW Arrived on site hooked up power cord to the dryer ran the dryer dryer was heating and working perfectly fine can’t find anything wrong

Near I-35, Waco, TX 76705
Chase S.

Chase S.

OVEN WHIRLPOOL WFG515S0EW1 Arrived on site customer complaint was Oven would not work properly replace both control board is still did not fix the problem found it was the power cord tell customer we need to order the part ; ordrng 1 W11023766 (cord-power)

Near Edna Ave, Waco, TX 76708
Chase S.

Chase S.

WASHER WHIRLPOOL WTW5000DW2 Arrived on site customer complaint was washing machine was not filling with proper water filled the unit several times cannot find anything wrong with the unit

Near Morning Sun Ln, McGregor, TX 76657
Chase S.

Chase S.

WASHER WHIRLPOOL WFW5090JW0 Arrived on site customer complaint was washing machine still wouldn’t work started it it worked perfectly fine ran the unit numerous times the customer even started the unit and it worked for her too she’s gonna call back if it has any more problems

Near Cobbs Dr, Waco, TX 76710
Chase S.

Chase S.

OVEN KITCHENAID KODE500ESS04

Near Chalet Ln, Waco, TX 76712
Chase S.

Chase S.

DISHWASHER WHIRLPOOL WDT730PAHB0 Arrived on site customer complaint was it would not wash properly put it in test mode would not actually wash the dishes replace the sump assembly it started leaking down there a little pen holes then one of the hoses need to re-order sump assembly; ordrng 1 W11085683 (pump&motor)

Near Castleman Creek Rd, Hewitt, TX 76643
Chase S.

Chase S.

REFRIGERATOR WHIRLPOOL WRS588FIHW00 Arrived on site customer complaint was fridge would not make ice call tech-support previous time when I was out there they told me to replace the UI interface replace the part ran the icemaker customers gonna call back in if they have anymore problems

Near Greig Dr, Robinson, TX 76706
Chase S.

Chase S.

DISHWASHER KITCHENAID KDFE104HPS0 Arrived on site customer complaint was would not drain found the dishwasher was not installed properly reinstalled it adjusted the legs ran the unit unit wash and drain all Lines are dry

Near Buckskin Trail, Temple, TX 76502
Chase S.

Chase S.

WASHER WHIRLPOOL WFW5620HW Arrived on site customer complaint was washing machine had error message found the waterline was not on all the way ran into test mode everything work great all lines are dry

Near Sabine Cir, Temple, TX 76504
Chase S.

Chase S.

DISHWASHER WHIRLPOOL WDT970SAHV0

Near Trail's End, Salado, TX 76571
Chase S.

Chase S.

COOKTOP WHIRLPOOL KICU569XBL Complaint was glass top was broken need to order the glass; ordrng 1 W10396829 (cooktop)

Near Gooseneck Rd, Salado, TX 76571
Chase S.

Chase S.

WASHER WHIRLPOOL WTW4816FW2 Arrived on site customer complaint was making noise ran unit several times can’t find anything wrong at this time all lines are dry

Near E Upshaw Ave, Temple, TX 76501
Chase S.

Chase S.

WASHER WHIRLPOOL WTW5000DW3 Arrived on site customer complaint was washing machine wasn’t adding enough water filled the washing machine with clothes started it found that washing machine needs a cleaning because there’s too many suds in the washing machine told customer to do a cleaning

Near Creek Rd, Troy, TX 76579
Chase S.

Chase S.

REFRIGERATOR KITCHENAID KBSD608ESS01 Arrived on site customer complaint was fridge lights will not come on replace all the lights still cannot find any Short replace the light control board all the lights came on customer was happy all lines are dry

Near Blackberry Rd, Salado, TX 76571