Local Reviews
for Chase

Appliance Express Rated 4.8 out of 5 stars based on 33 customer reviews

Map of Waco, TX

Great Customer Service




Review of Appliance Express

Chase was very knowledgeable and helped me understand the issue with my refrigerator and what he did to remedy it. Thank you very much.


Map of Georgetown, TX

Great service




Review of Appliance Express


Map of Georgetown, TX

Fixed problem a week after it should have been fixed the first time by previous tech.




Review of Appliance Express

Chase did an excellent job.


Map of Belton, TX

Excellent service by a knowledgable tech!




Review of Appliance Express

Clearly knew what he was doing. Did not waste his or my time getting to the heart of the problem and fixing it.


Map of Austin, TX

Amazing service!




Review of Appliance Express


Map of Austin, TX

Appliance repair experts




Review of Appliance Express


Map of Waco, TX

Nancy




Review of Appliance Express

Professional. Seemingly competent—ran diagnostics, confirmed problem, came with parts and able to fix the issue immediately.


Map of Belton, TX

great service




Review of Appliance Express


Map of Waco, TX

Audra




Review of Appliance Express

Great service


Map of Waco, TX

Efficient and effective




Review of Appliance Express

Took care of our problem quickly and accurately


Friendly service




Review of Appliance Express


Poor experience




Review of Appliance Express

This group is polite and friendly but may be better suited for TV repair than appliance repair. After the initial visit, several weeks passed before we were called to schedule a repair. Once scheduled, they cancelled twice, on the day of service at roughly the time of service. Once they arrived, I was told the repair they diagnosed would not fix the problem so the dryer still rattled and growls like it’s going to fall through the floor.


Great customer services




Review of Appliance Express


Great service




Review of Appliance Express

Service man was very nice and did a great job on our washer.


Outstanding service




Review of Appliance Express

He was my second tech of the day. He came back out after I felt the first guy didn’t do enough. He spent time taking things apart, explaining the process & making sure everything was fine.


Chase S.

Chase S.

WASHER MAYTAG MVWX655DW1 Arrived on site to check washer for no operation. Enter diagnostics and found error codes for long fill and flood condition. Ran test cycle and found no fill from the cold valve and only a trickle from the hot valve. Verified proper cold and hot waster supply volume. Water valve has failed. Replaced valve and ran test cycle on washer. All functions of washer check good with no water leaksfrom the machine. . Left hot water off at the supply and informed customer that a plumber would need to repair faucet. Job complete

Near Windsor Ave, Waco, TX 76707
Chase S.

Chase S.

REFRIGERATOR GE PYE22PSHFSS "Arrived on site checked refrigerator for water leak and not cooling properly. Customer had found water leak coming from supply line. There is no shutoff and the supply line is an accessory. Customef will resolve that issue. Took temperatures and found freezer at 16 degrees, RC 40 degrees. Customer said the freezer had frosted up several days ago around the rails and on the product. No visible frost shown today. Forced defrost through diagnostics and tested sensor (18.1 K ohms). All fans are running, door seal and closure checks good. Unit may be not be defrosting correctly or coming out too soon which is a control issue. Also drain has clogged in the past. Cleaned drain grommet and replaced control to regulate defrost. Job complete"

Near Tree Lake Dr, Waco, TX 76708
Chase S.

Chase S.

REFRIGERATOR WHIRLPOOL WRF757SDEM01 Arrived on site and check refrigerator for loud noise. Found the noise coming from evaporator fan in the freezer. Exposed evaporator and made adjustment to the fan housing mount. Removed the ice buildup from the top of the drain and ensured all product on freezer shelves allows doors and baskets to close properly. Customer does not have the handle on the freezer so instructed on the proper way to open the door so that it closes and seals correctly. Job complete

Near Goose Bay Dr, Waco, TX 76708
Chase S.

Chase S.

REFRIGERATOR WHIRLPOOL WRX735SDHZ03 "Arrived on site to check refrigerator for leak. Found fill tube elbow on top of unit cracked causing leak. Attempted to turn ice maker off by lifting arm and found no voltage going to ice maker. Turned ice maker off at UI. Ordering fill tube, HV control and ice maker. Office to reschedule once there is an eta on parts. Water turned off at wall as well; ordrng 1 W11043763 (HV control) and 1 W11415785 (Fill tube) and 1 WPW10300024 (Ice maker)"

Near E Rocket Rd, Lorena, TX 76655
Chase S.

Chase S.

WASHER WHIRLPOOL WTW7500GC2 "Arrived on site. Found washer lid broken where hinge pins go into door. Also found left hinge broken and right hinge bent. Replaced hinges and lid. Ran test cycle. All checks good, no water leaks present. Job complete"

Near Bagby Ave, Waco, TX 76706
Chase S.

Chase S.

FREEZER FRIGIDAIRE FFFH17F2QWB Arrived on site to check freezer for no cool issue. Unit had stopped calling abruptly and was unplugged upon arrival. Verified 122 vac to the unit. Advanced the defrost timer and still had no fan or compressor function. Jumped the thermostat and all coin functions began. Diagnosed a failed thermostat control. Replaced thermostat and observed proper cooling functions.

Near Champions Dr, Georgetown, TX 78628
Chase S.

Chase S.

RANGE AMANA AGR5330BAS3

Near Bratton Crest Ln, Austin, TX 78728
Chase S.

Chase S.

REFRIGERATOR KITCHENAID KRFC704FSS00 "Arron site. Removed existing refrigerator and installed new unit. Checked for water leaks, none. Job complete"

Near Lake Ridge Dr, Belton, TX 76513
Chase S.

Chase S.

COOKTOP WHIRLPOOL WCG97US0HS00

Near Blue Ridge Dr, Dripping Springs, TX 78620
Chase S.

Chase S.

REFRIGERATOR KITCHENAID KRFF507HPS02 Arrived on site. Removed existing refrigerator and installed new. Water is turned off due to customer stated wall valve is leaking. Job complete

Near Nautilus Ave, Lakeway, TX 78738
Chase S.

Chase S.

OVEN WHIRLPOOL KOCE500ESS09 Arrived on site and remove existing microwave oven combination. Install new unit and tested. Job complete

Near Boscello Ct, Volente, TX 78641
Chase S.

Chase S.

REFRIGERATOR WHIRLPOOL WRF555SDHW02

Near Scissortail Trail, Georgetown, TX 78633
Chase S.

Chase S.

MICROWAVE WHIRLPOOL WMC30516HZ0 Arrived on site. Removed existing microwave and installed new unit. Job complete

Near Soprano Way, Austin, TX 78759
Chase S.

Chase S.

TRASH COMPACTOR JENN-AIR TC707S3 Arrived on site. Found track screw on right rear side was barely backed out causing container to catch on the screw. Tightened screw.

Near Musket Ridge, Austin, TX 78759
Chase S.

Chase S.

REFRIGERATOR WHIRLPOOL WRS588FIHZ00 "Arrived on site. Removed existing refrigerator and installed new unit. Checked for water leaks, none. Job complete"

Near Big Wind Wy, Austin, TX 78724
Chase S.

Chase S.

REFRIGERATOR WHIRLPOOL WRS321SDHZ01 "Arrived on site. Uninstalled refrigerator from elevated surface with 2nd tech. Replaced HV control, UI control, thermistor and harness. Reinstalled and tested all functions. Water is turned off to home."

Near E 8th St, Elgin, TX 78621
Chase S.

Chase S.

MICROWAVE WHIRLPOOL WOC54EC0HS01 "Arrivedvon site, removed existing unit and installed new unit. Tested functions. Job complete"

Near Haynes Dr, Round Rock, TX 78665
Chase S.

Chase S.

OVEN WHIRLPOOL WOD77EC0HS02 Arrived on site and removed existing oven and installed new unit. Tested unit. Job complete

Near Brushy Creek Rd, Cedar Park, TX 78613
Chase S.

Chase S.

RANGE KITCHENAID KSGG700ESS1

Near Schneider Pl, Burnet, TX 78611
Chase S.

Chase S.

MICROWAVE JENN-AIR JMW2430DP00 Arrived on site. Removed existing unit and installed new unit. Tested unit. Job complete

Near Covington Cove, Georgetown, TX 78628