Excellent service by a knowledgable tech!
Edward - Belton, TX
Clearly knew what he was doing. Did not waste his or my time getting to the heart of the problem and fixing it.
Nalini - Austin, TX
Appliance repair experts
Diana - Austin, TX
Nancy - Waco, TX
Professional. Seemingly competent—ran diagnostics, confirmed problem, came with parts and able to fix the issue immediately.
Sharron - Belton, TX
Audra - Waco, TX
Efficient and effective
Josh - Waco, TX
Took care of our problem quickly and accurately
Mary - McGregor, TX
Bryan - Austin, TX
This group is polite and friendly but may be better suited for TV repair than appliance repair. After the initial visit, several weeks passed before we were called to schedule a repair. Once scheduled, they cancelled twice, on the day of service at roughly the time of service. Once they arrived, I was told the repair they diagnosed would not fix the problem so the dryer still rattled and growls like it’s going to fall through the floor.
Great customer services
Trung - Manor, TX
Martha - Austin, TX
Service man was very nice and did a great job on our washer.
Shawn - Round Rock, TX
He was my second tech of the day. He came back out after I felt the first guy didn’t do enough. He spent time taking things apart, explaining the process & making sure everything was fine.
Michael - Leander, TX
Exceptional service, right on time, very knowledgeable
Wilfred - Pflugerville, TX
Chase was respectful for my need of an early appointment. He works diligently & ensured that the job was done right. After finishing his work, he made sure his workspace was clean. He’s professional, friendly, & does a great job.
Quick, fast and helpful!
Joe - Round Rock, TX
OVEN JENN-AIR JJW2830WP2 Arrived on site and removed oven from customers home. Installed new JennAir double oven. Tested unit and verified function. Job complete"
REFRIGERATOR WHIRLPOOL WRF560SEYM05 "Arrived on site to check refrigerator for loud noise. Found unit is cooling properly and noise is coming from condenser fan vibrating. Found the fan blade causing the vibration. Willl need to replace the blade to repair unit. Office to contact customer to reschedule., ordrng WPW10139483 / FAN BLADE (by CS)"
REFRIGERATOR WHIRLPOOL WRS325SDHZ02 Delivered door bumper and left at front door per customer request
WASHER MAYTAG MHW8200FC0 MHW8200FC0 Arrived on site to check washer for dispenser issues. Ran diagnostic tests and found no errors. There was excessive sudsing found with no soap being dispensed. Found detergent concentration set to the lowest setting causing more than recommended soap to be dispensed. Adjusted concentration setting and advised clean washer cycle be ran with Affresh. All functions check good. Job complete
WASHER WHIRLPOOL WFW560CHW0 "Arrived on site, unstacked washer and dryer. Replaced washer cabinet. All checks good and no water leaks present. Job complete"
REFRIGERATOR WHIRLPOOL WRS311SDHM02 "Arrived on site and found filter would not release from housing. Found lever on housing broken. Replaced filter housing and tested filter release and ran several cups of water through dispenser. All checks good, no water leaks present. Job complete"
DRYER WHIRLPOOL WED95HEXW0 WED95HEXW0 Arrived on site to check dryer for loud operation. Removed dryer from raised stand and disassembled. Found idler pulley badly worn. Dryer repair kit is needed which includes rollers and idler pulley. Vacuumed all lint from interior of dryer and replaced try a repair kit components. Reinstalled dryer and tested. All checks good.
REFRIGERATOR WHIRLPOOL WRS311SDHM02 Arrived on site and replaced damaged freezer door. No water leaks. Job complete
REFRIGERATOR MAYTAG MBF2258FEZ03 Arrived on site customer complaint was not making ice tech-support originally told me to replace the door found it was just the icemaker did not replace the door customer gonna call back in if it does not make ice all lines are dry
DRYER MAYTAG MEDB835DW Arrived on site hooked up power cord to the dryer ran the dryer dryer was heating and working perfectly fine can’t find anything wrong
OVEN WHIRLPOOL WFG515S0EW1 Arrived on site customer complaint was Oven would not work properly replace both control board is still did not fix the problem found it was the power cord tell customer we need to order the part ; ordrng 1 W11023766 (cord-power)
WASHER WHIRLPOOL WTW5000DW2 Arrived on site customer complaint was washing machine was not filling with proper water filled the unit several times cannot find anything wrong with the unit
WASHER WHIRLPOOL WFW5090JW0 Arrived on site customer complaint was washing machine still wouldn’t work started it it worked perfectly fine ran the unit numerous times the customer even started the unit and it worked for her too she’s gonna call back if it has any more problems
OVEN KITCHENAID KODE500ESS04
DISHWASHER WHIRLPOOL WDT730PAHB0 Arrived on site customer complaint was it would not wash properly put it in test mode would not actually wash the dishes replace the sump assembly it started leaking down there a little pen holes then one of the hoses need to re-order sump assembly; ordrng 1 W11085683 (pump&motor)
REFRIGERATOR WHIRLPOOL WRS588FIHW00 Arrived on site customer complaint was fridge would not make ice call tech-support previous time when I was out there they told me to replace the UI interface replace the part ran the icemaker customers gonna call back in if they have anymore problems
DISHWASHER KITCHENAID KDFE104HPS0 Arrived on site customer complaint was would not drain found the dishwasher was not installed properly reinstalled it adjusted the legs ran the unit unit wash and drain all Lines are dry
WASHER WHIRLPOOL WFW5620HW Arrived on site customer complaint was washing machine had error message found the waterline was not on all the way ran into test mode everything work great all lines are dry
DISHWASHER WHIRLPOOL WDT970SAHV0
COOKTOP WHIRLPOOL KICU569XBL Complaint was glass top was broken need to order the glass; ordrng 1 W10396829 (cooktop)