Great Customer Service
David - Waco, TX
Chase was very knowledgeable and helped me understand the issue with my refrigerator and what he did to remedy it. Thank you very much.
Tracy - Georgetown, TX
Fixed problem a week after it should have been fixed the first time by previous tech.
Earl - Georgetown, TX
Chase did an excellent job.
Excellent service by a knowledgable tech!
Edward - Belton, TX
Clearly knew what he was doing. Did not waste his or my time getting to the heart of the problem and fixing it.
Nalini - Austin, TX
Appliance repair experts
Diana - Austin, TX
Nancy - Waco, TX
Professional. Seemingly competent—ran diagnostics, confirmed problem, came with parts and able to fix the issue immediately.
Sharron - Belton, TX
Audra - Waco, TX
Efficient and effective
Josh - Waco, TX
Took care of our problem quickly and accurately
Mary - McGregor, TX
Bryan - Austin, TX
This group is polite and friendly but may be better suited for TV repair than appliance repair. After the initial visit, several weeks passed before we were called to schedule a repair. Once scheduled, they cancelled twice, on the day of service at roughly the time of service. Once they arrived, I was told the repair they diagnosed would not fix the problem so the dryer still rattled and growls like it’s going to fall through the floor.
Great customer services
Trung - Manor, TX
Martha - Austin, TX
Service man was very nice and did a great job on our washer.
Shawn - Round Rock, TX
He was my second tech of the day. He came back out after I felt the first guy didn’t do enough. He spent time taking things apart, explaining the process & making sure everything was fine.
WASHER MAYTAG MVWX655DW1 Arrived on site to check washer for no operation. Enter diagnostics and found error codes for long fill and flood condition. Ran test cycle and found no fill from the cold valve and only a trickle from the hot valve. Verified proper cold and hot waster supply volume. Water valve has failed. Replaced valve and ran test cycle on washer. All functions of washer check good with no water leaksfrom the machine. . Left hot water off at the supply and informed customer that a plumber would need to repair faucet. Job complete
REFRIGERATOR GE PYE22PSHFSS "Arrived on site checked refrigerator for water leak and not cooling properly. Customer had found water leak coming from supply line. There is no shutoff and the supply line is an accessory. Customef will resolve that issue. Took temperatures and found freezer at 16 degrees, RC 40 degrees. Customer said the freezer had frosted up several days ago around the rails and on the product. No visible frost shown today. Forced defrost through diagnostics and tested sensor (18.1 K ohms). All fans are running, door seal and closure checks good. Unit may be not be defrosting correctly or coming out too soon which is a control issue. Also drain has clogged in the past. Cleaned drain grommet and replaced control to regulate defrost. Job complete"
REFRIGERATOR WHIRLPOOL WRF757SDEM01 Arrived on site and check refrigerator for loud noise. Found the noise coming from evaporator fan in the freezer. Exposed evaporator and made adjustment to the fan housing mount. Removed the ice buildup from the top of the drain and ensured all product on freezer shelves allows doors and baskets to close properly. Customer does not have the handle on the freezer so instructed on the proper way to open the door so that it closes and seals correctly. Job complete
REFRIGERATOR WHIRLPOOL WRX735SDHZ03 "Arrived on site to check refrigerator for leak. Found fill tube elbow on top of unit cracked causing leak. Attempted to turn ice maker off by lifting arm and found no voltage going to ice maker. Turned ice maker off at UI. Ordering fill tube, HV control and ice maker. Office to reschedule once there is an eta on parts. Water turned off at wall as well; ordrng 1 W11043763 (HV control) and 1 W11415785 (Fill tube) and 1 WPW10300024 (Ice maker)"
WASHER WHIRLPOOL WTW7500GC2 "Arrived on site. Found washer lid broken where hinge pins go into door. Also found left hinge broken and right hinge bent. Replaced hinges and lid. Ran test cycle. All checks good, no water leaks present. Job complete"
FREEZER FRIGIDAIRE FFFH17F2QWB Arrived on site to check freezer for no cool issue. Unit had stopped calling abruptly and was unplugged upon arrival. Verified 122 vac to the unit. Advanced the defrost timer and still had no fan or compressor function. Jumped the thermostat and all coin functions began. Diagnosed a failed thermostat control. Replaced thermostat and observed proper cooling functions.
RANGE AMANA AGR5330BAS3
REFRIGERATOR KITCHENAID KRFC704FSS00 "Arron site. Removed existing refrigerator and installed new unit. Checked for water leaks, none. Job complete"
COOKTOP WHIRLPOOL WCG97US0HS00
REFRIGERATOR KITCHENAID KRFF507HPS02 Arrived on site. Removed existing refrigerator and installed new. Water is turned off due to customer stated wall valve is leaking. Job complete
OVEN WHIRLPOOL KOCE500ESS09 Arrived on site and remove existing microwave oven combination. Install new unit and tested. Job complete
REFRIGERATOR WHIRLPOOL WRF555SDHW02
MICROWAVE WHIRLPOOL WMC30516HZ0 Arrived on site. Removed existing microwave and installed new unit. Job complete
TRASH COMPACTOR JENN-AIR TC707S3 Arrived on site. Found track screw on right rear side was barely backed out causing container to catch on the screw. Tightened screw.
REFRIGERATOR WHIRLPOOL WRS588FIHZ00 "Arrived on site. Removed existing refrigerator and installed new unit. Checked for water leaks, none. Job complete"
REFRIGERATOR WHIRLPOOL WRS321SDHZ01 "Arrived on site. Uninstalled refrigerator from elevated surface with 2nd tech. Replaced HV control, UI control, thermistor and harness. Reinstalled and tested all functions. Water is turned off to home."
MICROWAVE WHIRLPOOL WOC54EC0HS01 "Arrivedvon site, removed existing unit and installed new unit. Tested functions. Job complete"
OVEN WHIRLPOOL WOD77EC0HS02 Arrived on site and removed existing oven and installed new unit. Tested unit. Job complete
RANGE KITCHENAID KSGG700ESS1
MICROWAVE JENN-AIR JMW2430DP00 Arrived on site. Removed existing unit and installed new unit. Tested unit. Job complete