Local Reviews
for Brandon
Powered by Fluid LOCALGreat service! Brandon was quick and knowledgeable!
Jesi - New Braunfels, TX
Repair ice maker
Danny - New Braunfels, TX
Good job!
work on my steam oven
Michael - Austin, TX
today its still working but the last time we experienced it working and then the same issue arose. but for now all good. my oven was down in the last 30 days for 21 was the only issue
Mark
Mark - New Braunfels, TX
Efficient, professional, friendly.
Service
Art - Kyle, TX
Sorry can't remember reps name...on email setting up service it was shown as Kevin but, rep that performed service was someone else. Was only here for 15 -20 mins. Replaced cap and the burner worked again. Professional handling but couldn't explain why the old cap suddenly quit working correctly. Bottom line...fixed quickly.
Great Service
David - New Braunfels, TX
Timely and Professional
Ken - New Braunfels, TX
Great service, the best
Romy - Spicewood, TX
Quick fast friendly and knowledgable
Great service---finally
Joseph and Polly - Wimberley, TX
THANK YOU for sending Brandon Copeland!! He came on time, figured out the problem within 10 minutes, and had it fixed all within a half hour! The previous service man from our first service call left without fixing anything, was unable to be recalled, and it required a whole week before another service person could be scheduled to our house. The telephone people at Appliance Express were very accommodating, however, and I suppose it is not easy to get someone to come to Wimberley all the way from Georgetown.
Friendly and finished job quickly
TO - New Braunfels, TX
Expecting people to take off half a day from work is terrible for convenience. If they can tighten up their appointment window this would be much more user friendly. The tech was very friendly and finished job quickly.
Susan
Susan - New Braunfels, TX
Brandon was very helpful.
Prompt, Excellent Service!
Roland - San Marcos, TX
I highly recommend this company
Good Service
Charlotte - Wimberley, TX
Very helpful!!!
Corey - Seguin, TX
Technician was respectful and extremely knowledgeable.
Great experience
Joseph - Seguin, TX
Brandon C.
REFRIGERATOR KITCHENAID KRMF706ESS01 "Arrived on site for customer complaint of unit not cooling properly in freezer, loud noise, deli drawer not working, and not making ice or dispensing water. Found deli drawer control and wires were faulty, found faulty controls, not able to access diagnostic tests, found faulty evaporator fan motor. Ordering deli drawer, controls, and fan motor. ordrng 1 CNOTE (OFFICE TO RESCHEDULE ) and 1 W10701003 (motor-evap) and 1 W10733263 (dor-fip ss) and 1 W10769076 (cntrl-elec)"
Brandon C.
WASHER WHIRLPOOL WTW4850HW1 "Arrived on site for customer complaint of unit not finishing cycle, I didn’t find any error codes in diagnostic mode, I ran calibration, and tested all functions of unit, water valves, drain pump, agitation, spin, unit tested good."
Brandon C.
WASHER WHIRLPOOL WTW8500DC0 "Arrived on site for customer complaint of unit making noise, found loose change below washplate, I removed change, unit tested good."
Brandon C.
REFRIGERATOR GE DSS25KGRCWW "Arrived on site for customer complaint of unit not cooling, found faulty evaporator fan motor, I went to replace motor, found new motor does not have the thermistor built into the harness like the original one has. Need to do parts research to get correct fan motor. ; ordrng 1 CNOTE (PARTS RESEARCH FOR EVAP FAN MOTOR WITH THERMISTOR )"
Brandon C.
WASHER HOTPOINT HSWP1000M4WW "Arrived on site for customer complaint of unit not washing, found belt had slipped off motor and pulley, I put belt back on, unit tested good.
Brandon C.
WASHER WHIRLPOOL WTW4616FW2 "Arrived on site for customer complaint of unit not functioning at all, found faulty control, I replaced control, unit tested good."
Brandon C.
REFRIGERATOR WHIRLPOOL WRF757SDHZ00 "Arrived on site for customer complaint of unit freezing ice together, found gasket of ice bin was detached at the top not creating a seal, I reattached gasket, unit tested good."
Brandon C.
WASHER WHIRLPOOL WTW8040DW4 "Arrived on site for customer complaint of unit leaking, found leak coming from house plumbing during drain, drain pipe clogged, instructed customer to call plumber."
Brandon C.
REFRIGERATOR WHIRLPOOL WRS588FIHB00 "Arrived on site for customer complaint of unit leaking out of fresh food section, found elbow connector was cracked, I replaced connector, unit tested good."
Brandon C.
REFRIGERATOR WHIRLPOOL WRS325SDHZ01 "Arrived on site for customer complaint of unit no producing ice, found ice build up in water line going to ice maker, I removed the ice build up, unit tested good."
Brandon C.
OVEN WHIRLPOOL WOS72EC0HS01 "Arrived on site for customer complaint of console going blank during cooking, I replaced console, unit tested good."
Brandon C.
REFRIGERATOR JENN-AIR JS48PPDUDE01 "Arrived on site to replace motor, found 5vdc getting to motor, called techline, we need 12vdc getting to motor, ordering controls. ; ordrng 1 2318054 (cntrl-elec) and 1 CNOTE (OFFICE TO RESCHEDULE ) and 1 W10200659 (cntrl-elec) and 1 W10624574 (cntrl-elec) and 1 W10790783 (cntrl-elec)"
Brandon C.
OVEN WHIRLPOOL WOD51EC0HS01 "Arrived on site for customer complaint of unit powering on by itself, I replaced console, unit tested good."
Brandon C.
OVEN WHIRLPOOL WOS72EC0HS01 "Arrived on site for customer complaint of unit display not working, found console needs replacing, ordering console. ; ordrng 1 CNOTE (OFFICE TO RESCHEDULE ) and 1 W11351998 (CONSOLE)"
Brandon C.
REFRIGERATOR WHIRLPOOL WRS325FDAB06 "Arrived on site for customer complaint of unit not producing ice, found filter needed replacing, making small ice cubes. I replaced filter and tested ice maker, unit tested good.
Brandon C.
REFRIGERATOR WHIRLPOOL WRX988SIBM03 "Arrived on site for customer complaint of unit leaking, found leak coming from water tube connection at filter housing, ordering water tube and housing. ; ordrng 1 W11194438 (FILTER HOUSING) and 1 WPW10674102 (tube-water)"
Brandon C.
OVEN GE JTP90SM1SS "Arrived on site for customer complaint of oven not working, found faulty bake element and control board. I ordered the control board last time I was on site, but did not have board for repair. ordrng 1 CNOTE (2 HOUR JOB) and 1 CNOTE (OFFICE TO RESCHEDULE ) and 1 WB27T10915 (control ovn asm)"
Brandon C.
FREEZER WHIRLPOOL WRF991BOOM00 "Arrived on site for customer complaint of unit not making ice, freezer frost build up, and control lights not working. Found UI board led missing, found faulty ice maker, e2 error, found ice box fan sputtering, and freezer cabinet needs sealing. Ordering controls, ice box fan, ice maker, and adhesive. ; ordrng 1 CNOTE (OFFICE TO RESCHEDULE ) and 1 CNOTE (AUTH) and 1 W10628307 (cntrl-elec) and 1 W10669171 (cntrl-elec) and 1 W10841140 (adhesive)"
Brandon C.
RANGE KITCHENAID KEHU309SSS0 "Arrived on site for customer complaint of f7e2 error code and oven not working, found broken wires on boiler, I replaced boiler, unit tested good."
Brandon C.
REFRIGERATOR FRIGIDAIRE LGHD2369TF3 "Arrived on site for customer complaint of lower ice maker not working. Found faulty ice maker, ordering ice maker. Could not find freezer ice maker on parts breakdown, parts department needs to do research. Refrigerator section ice maker is working. ; ordrng 1 CNOTE (PARTS RESEARCH FOR FREEZER COMPARTMENT ICE MAKER) and 1 CNOTE (OFFICE TO RESCHEDULE ) and 1 CNOTE (ORDER FREEZER ICE MAKER)"