Carolyn - The Hills, TX
Brandon did an excellent job trying to fix a poorly designed soap dispenser by putting apoxy on the open areas that leak water. He also called Whirlpool for info to learn if there was a fix for this design problem. They could offer no logical/permanent fix. This is the second new soap dispenser put in and it also leaks quite a bit of water after each wash load. Brandon is a very knowledgeable and competent repair technician.
Kara - Austin, TX
Brandon quickly diagnosed what was wrong with my washing machine and had it fixed in about 20 minutes.
Very Quick and thorough service.
Evan - Dripping Springs, TX
Very helpful and timely service.
April - Johnson City, TX
Brands on was able to repair my refrigerator to get it back to working in tip top shape. He was very professional and timely.
Great Service, on time
Harvie - Blanco, TX
On time, excellent knowledge of product, quick, thorough And accurate solution to the problem.
Very good service, prompt, great at his job in every way.
Jennifer Pitts - Spicewood, TX
Excellent top to bottom
"Group - Lakeway, TX
He was wonderful.
Debra - Blanco, TX
Very respectful and did a great job!
Three House Calls - All Great
Matthew - Spicewood, TX
This is the third time Appliance Express came to fix different KitchenAid appliances and every house call has been excellent. Always have been sent a professional, knowledgeable and fast tech. Our KitchenAid appliances have been awfully problematic with manufacturers defects (never again...) but Appliance Express has done a great job fixing every time. Highly recommend.
Good service felt like it was pricey for the work that I had done
Stuart - Spicewood, TX
Eric - Austin, TX
Brandon came out and repaired our freezer light. He was very courteous and friendly and we would definitely use Appliance Express again!
Stan - Round Mountain, TX
Great professional service, quick response, problem fixed.
Joseph - Dripping Springs, TX
Very easy to request service through Home Shield.
Professional and Courteous!
Holly - Buda, TX
Very professional with high level of technical expertise
Dan - Blanco, TX
Excellent results, solved the problem
DISHWASHER KITCHENAID KDTE234GPS0 "Arrived on site to replace damaged inner panel, the new panel was damaged in box, ordering new panel. ; ordrng 1 CNOTE (OFFICE TO RESCHEDULE ) and 1 W10908291 (door-inner)"
VENTHOOD GE JV966D6SS "Arrived on site for customer complaint of unit tripping the breaker when plugged in, I disconnected the power cord from the vent hood and found breaker tripping when power cord was plugged in, found power cord shorted to ground, instructed customer to have installers or electrician install new power cord."
WASHER WHIRLPOOL WFW5620HW0 "Arrived on site for customer complaint of washer not washing properly, found faulty metering pump, I replaced pump, unit tested good."
DRYER WHIRLPOOL WHD560CHW1 "Arrived on site for customer complaint of noise issues, found blower wheel was rubbing against housing seal, I used noise reduction kit and dryer pads, unit tested good."
DRYER WHIRLPOOL WHD560CHW1 "Arrived on site for customer complaint of unit leaking, found leak due to drain line not secured inside of house drain, I added additional zip tie, filled and drained twice, unit tested good, no leaks."
MICROWAVE IKEA IBMS1455DS00 "Arrived on site for customer complaint of start button and power buttons not working, found broken button holders, I replaced button holders, unit tested good."
DRYER MAYTAG MEDB835DC4 "Arrived on site for customer complaint of UI console non responsive at times, quoted customer for overlay, customer refusing repair at this time.
REFRIGERATOR KITCHENAID KBFC42FTS02 "Arrived on site for customer complaint of mullion being broken and not closing properly, found broken mullion and slide, ordering parts. ; ordrng 1 2316857 (slide) and 1 WP2307938 (rail-mulln)"
COOKTOP JENN-AIR JED3430WB00 "Arrived on site to replace failed switch, after replacing, unit tested good."
REFRIGERATOR KITCHENAID KSSC42QTS02 "Arrived on site for customer complaint of no water dispensing, found miscommunication between door switch and control board, I replaced switch and control, unit tested good, auger motor was not needed
VENTHOOD KITCHENAID KVWC956JSS0 "Arrived on site for customer complaint of fan motor not working, found power supply issue and install issue, fan motor not hooked up to power supply, instructed customer to call the people who installed the vent hood."
ICE MACHINE KITCHENAID KUIX335HWH00 "Arrived on site for customer complaint of unit not making ice, found failed recirculating pump, I replaced pump unit tested good."
COOKTOP WHIRLPOOL KCGC506JSS00 "Arrived on site for customer complaint of front right burner not igniting properly, found faulty burner head and cap, I replaced burner head and cap, unit tested good."
REFRIGERATOR LG LFX31925ST/00 "Arrived on site for ice maker leaking and not making ice, found broken ice maker, I replaced ice maker, unit tested good."
DISHWASHER WHIRLPOOL WDF760SADB2 "Arrived on site for customer complaint of u it leaking, found leak coming from front right corner due to unit not being leveled and leaning forward on the right side, I leveled unit, everything tested good."
COOKTOP KITCHENAID KGCU467VSS02 "Arrived on site for customer complaint of unit having uneven and weak flames, adjusted the burner valves, and reversed the plunger inside regulator, unit tested good."
DISHWASHER BOSCH SHP53T55UC02 "Arrived on site for customer complaint of u it not turning on, found no power getting to dishwasher, pulled unit out and plugged unit into a different outlet, unit powered on just fine."
DISHWASHER KITCHENAID KDTM354EBS3 "Arrived on site for customer complaint of dishwasher not washing and top rack falling off. Found a lot of hard water build up, motor not running, and broken adjusters.
REFRIGERATOR WHIRLPOOL WRX986SIHZ00 "Arrived on site for customer complaint of unit not cooling in fresh food section, found defrost issue, I was going to replace controls, thermistor, and evap cover,
REFRIGERATOR GE ZISS42NCASS "Arrived on site for customer complaint of noise issue, I could not find any abnormal noises, unit tested good.