Thank you, Brandon, for you kind instruction on the problem with our new dryer.
Sylvia - Wimberley, TX
Mary - Dripping Springs, TX
I couldn't use my oven and I called for help before Thanksgiving. Appliance Express asked about the problem and I discussed the problem with the polite customer service lady on the phone. She said she'd better order a part for the stove in case it was needed. By ordering the part, they would only come out once to fix it instead of twice. The technician was very polite, also. He explained about the stove electrical burners on top of the stove since I had problems with them, also. He was able to fix the oven to my delight before Thanksgiving with the part that was ordered over the phone. They did an excellent both the phone customer service representative and the technician! Kuddos to both of them!!
Great service, spent all the time I needed.
Denise - Austin, TX
Gary - San Marcos, TX
Brandon was very efficient and experienced. He came in and discovered the issue with the dryer and fixed it in no time. Extremely happy.
On time, fixed the issue on the spot.
Meghan - Austin, TX
I always use Appliance Express for our appliance repairs that we're unable to fix ourselves. They always do the job right the first time.
Quick and Excellent Service
Anna - San Marcos, TX
Very reliable, were there when they said they would be and were prepared with all of the right tools and equipment! Would definitely recommend them!
Tona - Dripping Springs, TX
Great Job & Service Wuth Brandon's Kind Attention!
Synthia & Steve - Austin, TX
Give Brandon a raise in salary! He is a huge asset to your firm! Friendly, focused on business and timely performance of our job's needs and parts.. !00% Pleased with the intelligent & friendly business services Brandon provided for us!
good service, good price
Cindy - Stonewall, TX
Susan - Johnson City, TX
Brandon was professional and fixed the problem quickly. Price was very high.
Painless Repair Service
Kelly - Austin, TX
I was given a three hour window and Brandon arrived in the first hour. I described the problem I was having with my Whirlpool fridge, and with parts already on hand. he fixed it in about 30 minutes. He was very friendly and cleaned up after himself; all in all it was an excellent service call.
Prompt and quick service
Edward - Wimberley, TX
Brandon arrived promptly after leaving a ‘on my way’ voicemail. Took him less than 30 minutes to complete the repair. He was professional and easygoing.
Very good to work with
Very Satisfied - Austin, TX
Fast and Efficient
Bill - Canyon Lake, TX
Brandon did a great job at diagnosing our dishwasher issue and very quickly fixed the problem.
WASHER MAYTAG MVWX655DW0 "Arrived on site for customer complaint of unit making loud noise and leaking, found gearcase leaking oil and water out of main seal.
DISHWASHER KITCHENAID KDTM404ESS1 "Arrived on site for customer complaint of unit leaking, found leak coming from motor/sump assembly, I replaced faulty part, unit tested good.
WASHER MAYTAG MHW5630HC0 "Arrived on site for customer complaint of washer not starting a cycle, found error codes F0E2 f5e2 F8e1, found faulty control and pressure switch, I replaced both parts, unit tested good."
FREEZER KITCHENAID KRFC302ESS02 "Arrived on site to replace broken ice maker tray coupling, after replacing, unit tested good."
RANGE UNKNOWN UXB1200DYS0 "Arrived on site for customer complaint of loud grinding noise, found faulty blower, I replaced blower, unit tested good."
WASHER LG WM5000HVA "Arrived on site for customer complaint of unit leaking, found leak coming from door bellow/gasket and the drain hose connection. Ordering bellow/gasket and hose. ordrng 1 5214FR4058Y (HOSE) and 1 CNOTE (OFFICE TO RESCHEDULE ) and 1 MDS64934202 (BELLOW/GASKET)"
DISHWASHER BOSCH SHX65T55UC/07 "Arrived on site for customer complaint of e25 error code, I removed drain pump, didn’t find any debris, I reinstalled pump and reset control, unit tested good.
REFRIGERATOR WHIRLPOOL GC3NHAXVY01 "Arrived on site for customer complaint of unit making noise, I found unit was powering on and off randomly, found faulty control board. Unit is still cooling,; ordrng 1 WP2307037 (cntrl-elec)"
WASHER WHIRLPOOL WFW6620HW0 "Arrived on site for customer complaint of unit not spinning, found error code F0E2, found no suds during diagnostic mode, found test 1 timed out and would not advance, found miscommunication between pressure switch and control board. Ordering both parts to ensure repair for next visit. ; ordrng 1 W11316246 (SWITCH) and 1 W11322905 (CONTROL)"
REFRIGERATOR WHIRLPOOL WRT311FZDW01 "Arrived on site for customer complaint of unit not cooling, found compressor running, fans running, found sealed system leak. Ordering compressor, evaporator, filter drier, and access valve. ; ordrng 1 CNOTE (OFFICE TO RESCHEDULE ) and 1 CNOTE (SS TECH) and 1 CNOTE (2 HOUR JOB) and 1 Tj90sf8404 (ALVE) and 1 W10445423 (compressor) and 1 W10570565 (evaporator) and 1 WPW10143759 (dryer)"
DISHWASHER WHIRLPOOL KDTE234GPS0 "Arrived on site to replace damaged panel, after replacing panel, unit tested good."
DISHWASHER KITCHENAID KDTE334GPS0 "Arrived on site for customer complaint of dishwasher leaking, found no leaks coming from hoses, valves, or drains, I replaced door gasket, unit tested good at time of service. If problem continues, will need motor and spray arms."
WASHER LG WM3885HCCA "Arrived on site to replace control board ordered by previous tech, after replacing I was receiving le error code during spin cycle. Ordering motor sensor. ; ordrng 1 6501KW2002A (MOTOR SENSOR) and 1 CNOTE (NO BC ON LG )"
MICROWAVE KITCHENAID KOCE500ESS09 "Arrived on site for customer complaint of noise issue, found blower fan motor rattling louder then normal and convection fan motor humming really loud. I replaced both parts, and unit still did the same thing. I did find damage to the rear panel of lower oven cavity. Called techline, they recommend replacing panel. Ordering panel, need two techs to help with removing and installing unit. SR# 7726907219; ordrng 1 CNOTE (2 TECHS) and 1 CNOTE (OFFICE TO RESCHEDULE ) and 1 W10519707 (cover-rear) and 1 W10722667 (motor-fan)"
MICROWAVE JENN-AIR JMW3430DP02 "Arrived on site for customer complaint of light coming on in oven on its own and clock not staying on correct time. Called techline, they recommend replacing UI panel. After replacing panel, unit tested good. SR# 7726904254"
WASHER MAYTAG MVWC565FW1 "Arrived on site for customer complaint of loud noise and leaking oil, I found gearcase was leaking oil and causing loud noise. Ordering gearcase, belt, and drive pulley. ; ordrng 1 W10721967 (drive pulley) and 1 W11035751 (gearcase) and 1 WPW10006384 (drive belt)"
REFRIGERATOR KITCHENAID KRMF706EBS01 "Arrived on site for customer complaint of unit not making ice, ran test 56 no error codes, 36 fan tested good, temps in ice box 14, freezer 0, refrigerator 34, test 57 passed, 45 passed, called techline, they recommend replacing ice maker. SR#7726899154 ; ordrng 1 CNOTE (OFFICE TO RESCHEDULE ASAP) and 1 CNOTE (CUSTOMER CALLED OFFICE) and 1 W11294907 (ICE MAKER)"
DISHWASHER KITCHENAID KDTE334GPS0 "Arrived on site for customer complaint of unit leaking, I replaced inner door and tub ordered by previous tech, I tested unit, no leaks at time of service. ;
OVEN WHIRLPOOL WOS51EC0HS01 "Arrived on site for customer complaint of door handles being damaged, I replaced handle, unit tested good."
OVEN WHIRLPOOL WOD51EC0AB03 "Arrived on site for customer complaint of oven not turning on at all, found open thermal fuse, I replaced thermal fuse, after replacing I tested unit and found faulty cooling fan motor, ordering cooling fan motor. ; ordrng 1 CNOTE (COOLING FAN) and 1 CNOTE (PARTS RESEARCH ) and 1 CNOTE (OFFICE TO RESCHEDULE )"