Local Reviews
for Brandon
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Sally - Blanco, TX
Fast, clean, knowledgeable, professional
Great Service
Elizabeth - Lakeway, TX
Excellent service, Determined the problem and installed the part quickly.
Chris Hartke
Drees - Lakeway, TX
Significant problems with getting service scheduled. Sent email. I got an auto-respond and no follow up. Finally called tolll free number and waited 45 minutes to talk to live person. After that it go much better
Owner
Andre - Lakeway, TX
Great service
Great
Becky - Blanco, TX
Okay service
Katelyn - Austin, TX
Very pleased!
Norton - Lakeway, TX
Brandon was efficient, courteous and professional. He quickly determined what the problem was and rapidly corrected it. Please inform Lowes that Appliance Express is far superior to any other company they have worked with to deal with warranty issues.
Great service!
Natalie - Austin, TX
We had a great experience with the Technician. He provided me helpful info for future troubleshooting. Very nice and helpful!
Great service
Lucas - Kyle, TX
Only issue was rescheduling but happy with everything.
Cheryl
Cheryl - Spicewood, TX
Great service
Great service
John - Lakeway, TX
Brandon gave a call to let me know when to expect him. He was very neat, polite and the repair went quickly. No mess left behind.
Great service
Mark - Dripping Springs, TX
Fast , knowledgeable. Fixed everything.
Excellent Service
Peter - Austin, TX
Brandon did a Great Job and is very knowledgeable on the repair and operation of Whirlpool products.
Great and fast service
Sandra - Dripping Springs, TX
Great service
Michelle - Lakeway, TX
Brandon C.
VENTHOOD IKEA IH6302YS1 "Arrived on site for customer complaint of right side light not working, found broken light bulb housing. See pictures ; ordrng 1 CNOTE (PARTS RESEARCH ) and 1 CNOTE (OFFICE TO RESCHEDULE )"
Brandon C.
ICE MACHINE KITCHENAID KUIC18PNXS3 "Arrived on site for customer complaint of u it not making ice, found multiple issues, found leak at water pan and reservoir pump, also found failed external drain pump; ordrng 1 2313705 (drain pump)"
Brandon C.
REFRIGERATOR WHIRLPOOL WRS571CIHZ01 "Arrived on site for customer complaint of unit frosting in upper ice bucket, and ice dispensing everywhere. Found missing ice chute, ordering cover and guide for frosting. ; ordrng 1 CNOTE (OFFICE TO RESCHEDULE ) and 1 W10435760 (guide-ice) and 1 W10669473 (cover-frnt) and 1 W10765378 (bracket)"
Brandon C.
DISHWASHER KITCHENAID KUDS30FXSS5 "Arrived on site for customer complaint of unit not draining, found failed pump, I replaced pump, unit tested good.
Brandon C.
OVEN KITCHENAID KEBS107SSS00 "Arrived on site for customer complaint of unit not heating after self clean, using service pointer S16122, I replaced all failed parts, unit tested good."
Brandon C.
WASHER LG WT5101HV "Arrived on site to replace tub ring, new tub ring had plenty of clearance from inner tub, unit tested good."
Brandon C.
WASHER WHIRLPOOL WTW8500DC5 "Arrived on site for customer complaint of unit not draining, found debris passed the filter and into pump, need wash plate, filter and pump. Ordering parts. ; ordrng 1 W10597575 (filter) and 1 W10834890 (washplate)"
Brandon C.
DISHWASHER KITCHENAID KDTE334GPS0 "Arrived on site for customer complaint of dent in front panel, ordering panel. ; ordrng 1 CNOTE (OFFICE TO RESCHEDULE ) and 1 W11024139 (DONT PANEL)"
Brandon C.
REFRIGERATOR WHIRLPOOL WRT318FZDM05 "Arrived on site for customer complaint of unit not cooling, found sealed system leak, compressor running, not cool in either compartment. Ordering g compressor, evaporator, drier, and valves. ; ordrng 1 CNOTE (SS TECH) and 1 CNOTE (OFFICE TO RESCHEDULE ) and 1 CNOTE (2 HOUR JOB) and 1 W10913906 (coupler) and 1 W11103612 (EVAPORATOR ) and 1 W11135151 (COMPRESSOR ) and 1 WPW10143759 (dryer)"
Brandon C.
WASHER WHIRLPOOL WFW5620HW2 "Arrived on site for customer complaint of load and go missing, found this model only has one load in go feature, informed customer this is normal design, unit tested good."
Brandon C.
WASHER WHIRLPOOL WFW9750WL01 "Arrived on site for customer complaint of unit shaking during spin cycle, I removed bottom panel, all shocks tested good, found problem to be with load size/off balance loads, unit tested good."
Brandon C.
REFRIGERATOR WHIRLPOOL EL88TRRWS03 "Arrived on site for customer complaint of unit not cooling properly, found defrost issue, heater tested good, found timer and bi metal needed, ordering parts, collected service fee on cc. ; ordrng 1 3-81329 (timer-def) and 1 CNOTE (OFFICE TO RESCHEDULE ) and 1 W10491891 (bimetl-def)"
Brandon C.
REFRIGERATOR KITCHENAID KRSC500ESS00 "Arrived on site for customer complaint of broken ice maker and no water dispensing, found broken ice maker and failed valves, I replaced ice maker and valves, unit tested good."
Brandon C.
WASHER WHIRLPOOL MVWB765FW1 "Arrived on site for customer complaint of unit leaking water, found leak coming from hot water supply line, instructed customer to replace washer hoses.
Brandon C.
REFRIGERATOR WHIRLPOOL WRX988SIBM01 "Arrived on site for customer complaint of unit not cooling in freezer section, found unit not going into defrost. I tested heating element and bi metal in diagnostic mode. Heater and bi metal tested good. I programmed control to defrost every 8 hours, unit tested good."
Brandon C.
WINE COOLER KITCHENAID KURG24LWBS21 "Arrived on site to replace timer and bi metal after replacing, unit tested good,
Brandon C.
WASHER MAYTAG MVWB835DW3 "Arrived on site for customer complaint of error code f6e2, found power button not responding, found failed console, ordering console. ; ordrng 1 CNOTE (OFFICE TO RESCHEDULE ) and 1 CNOTE (AUTH) and 1 W11035070 (panel-cntl)"
Brandon C.
COOKTOP JENN-AIR C202 "Arrived on site to replace broken elements and receptacles, after replacing, unit tested good."
Brandon C.
REFRIGERATOR KITCHENAID KBFS25EWMS8 "Arrived on site for customer complaint of unit having frost in freezer, found duck bill/defrost drain line clogged, I removed clog and instructed customer to defrost unit for 48 hours,
Brandon C.
WASHER WHIRLPOOL MVWC465HW2 "Arrived on site for customer complaint of unit not washing, found failed cam, I replaced cam, unit tested good."