great service and timely.
Nicole - Austin, TX
Both times, the technician called to let me know he was on his way. I was happy to have my dishwasher fixed. All my questions were answered also.
Excellent service as usual
Mark - Dripping Springs, TX
Microwave issue was repaired quickly by technician who had the correct parts.
Brandon was very proffesionable
Paul - Canyon Lake, TX
My experience was great and I would recommend themm to e anyone
Mary - Austin, TX
Tech came as scheduled, called prior to let us know timeline, repaired washer, great service!
Great service! Ahead of schedule.
William - Austin, TX
Brandon called about an hour before he was supposed to arrive. Said he was in the area, could he come early. He was done with our dryer before his scheduled arrival. Dryer is like new!
Prompt and efficient
Dan - Johnson City, TX
No wasted time. Repair was done in short time, and we were back in business...Thank You, Brandon
Great discussion with adult with special needs.
Chris - Kyle, TX
Brandon was prompt and polite. My special needs adult child answered the door and let him in. She was aware that he would be coming to fix my dryer. I was running late from wk. He explained what he did, left a pamphlet, and stated I could Call him if I needed clarification on anything. Thank you for you kindness and professionalism with my daughter.
Dishwasher Repair Amid Coronavirus
Randall Derrick - Spicewood, TX
Brandon did a wonderful job and took every precaution to keep a safe distance. He wore shoe covers which we appreciated. Our dishwasher works now... thank you!
Brandon fixing our stove
Charles - Blanco, TX
Brandon is a superlative service tech! He showed up on time after calling ahead as we were expecting. He was well prepared and had all of the tools and replacement parts he would need for the job. He was professional, informative, and pleasant to interact with. He took the time to explain everything he was doing and answer all of our questions in a friendly manner versus just answering to get us to shut up! We really appreciate his tutorial on the stove and getting us all back up to speed. We love the stove and Brandon has made it just that much more enjoyable. Thanks Brandon!
Brandon is awesome !
Crystal - Austin, TX
Wonderful and was able to accommodate my requests for safety/precautionary reasons 🙂
washer still does not spin clothes dry - still soaking wet
Gary - Spicewood, TX
This washer is in a guest house and is not used very often. Washed first load since the repair today, and clothes were still soaking wet when washer stopped spin cycle.
Very Good Experience
Connie - Austin, TX
It took a few visits, but they did a great job. Brandon was here three times trying to solve the problem with my washing machine, but it finally happened. The ladies who scheduled were great, Brandon is more than great. It’s the label Maytag. Don’t buy it!!
Helen - Briarcliff, TX
Brandon was very personable and professional, he made the repair in a short amount of time and took the time to talk about the ice makes and what to do in the future.
Sharon - Austin, TX
Polite knowledgeable service
OVEN WHIRLPOOL WOS51EC0HS00 "Arrived on site for customer complaint of unit not responding on UI panel, and bake not heating, found faulty console and control, I replaced both parts, unit tested good."
DISHWASHER KITCHENAID KDPE234GPS0 "Arrived on site for customer complaint of dishwasher not washing, found faulty wash motor, I replaced motor, unit tested good"
REFRIGERATOR WHIRLPOOL WRF555SDFZ09 "Arrived on site for customer complaint of left side door closing on its own, found door needed adjusting and unit needed leveling, no parts were needed. Unit tested good."
REFRIGERATOR KITCHENAID KRMF706ESS01 "Arrived on site for customer complaint of ice build up on back wall of fresh food section, I replaced adapter, ice fan, main control, and gaskets ordered by previous tech, unit tested good."
COOKTOP KITCHENAID KCGS356ESS00 "Arrived on site for customer complaint of yellow flames on 2 burners, found they had the caps switched around. Unit tested good."
OVEN KITCHENAID KOSE500ESS "Arrived on site for customer complaint of oven not maintaining proper temperature, found unit just needed to be calibrated. I calibrated unit, tested good."
DISHWASHER WHIRLPOOL WDF540PADM3 "Arrived on site for customer complaint of top shelf having broken piece, found the stops were broken/not latching. I replaced stops and adjust the track for a tighter fit. Unit tested good."
DISHWASHER WHIRLPOOL MDB8959SBS3 "Arrived on site for customer complaint of unit leaking, I replaced all float assembly parts ordered by previous tech, unit tested good in diagnostic cycle, no leaks. Tested heating element and thermostat, those tested good.
MICROWAVE KITCHENAID KMHP519ESS0 "Arrived on site for customer complaint of door open error, I replaced interlocks with switches, unit tested good.
WASHER GE WLDSR416F0WC "Arrived on site for customer complaint of unit making noise and leaking, found leak coming from transmission and main tub seal.
RANGE WHIRLPOOL KODE500SS04 Arrived on site for customer complaint of the drawer under the oven being really hot. I informed customer that this is normal because of where the oven exhausts. Tested good.
WASHER WHIRLPOOL WTW7000DW4 "Arrived on site for customer complaint of unit making noise during spin cycle, I found faulty clutch and rotor, I replaced clutch and rotor, unit tested good."
RANGE WHIRLPOOL WFG505M0BS3 "Arrived on site for customer complaint of middle burner not lighting, found faulty valve, I replaced valve, unit tested good."
DRYER WHIRLPOOL WED92HEFW0 "Arrived on site for customer complaint of dryer not heating found broken heating element, I replaced heating element, unit tested good."
RANGE GE NA100000 "Arrived on site for customer complaint of front left burner not lighting, found burner valve is needed. Found model and serial tag completely rubbed off.
DISHWASHER KITCHENAID KDPE334GPS0 "Arrived on site for customer complaint of top rack falling off, I found multiple broken parts, I replaced both tracks and adjusters. Unit tested good."
DRYER LG DLE9577SM "Arrived on site for customer complaint of no heat, found faulty heating assembly, I replaced heater, unit tested good. Collected payment on cc.
DISHWASHER WHIRLPOOL IUD8555DX1 "Arrived on site for customer customer complaint of dishwasher not washing properly, found unit would send power to drain pump during fill and wash. I replaced control board, unit tested good."
WASHER MAYTAG MHW5500FW1 "Arrived on site for customer complaint of unit not starting or powering on at times. Found UI panel not responding all the time, power button not working. Also found overflow and door lock error. Ordering control, UI panel, pressure switch and door lock. F8e3 f5e4 ; ordrng 1 CNOTE (OFFICE TO RESCHEDULE ) and 1 W10911042 (panel-cntl) and 1 WPW10448876 (switch-wl)"
REFRIGERATOR WHIRLPOOL WRS325SDHZ04 "Arrived on site for customer complaint of ice maker not producing ice, found thermistor wire was disconnected, I reconnected thermistor wire, unit tested good."