Local Reviews
for Arthur

Rated 4.7 out of 5 stars based on 83 customer reviews

Map of Temple, TX

Dishwasher repair




Customer support was very helpful, repair technician was knowledgeable and efficient. Explain everything step by step and even showed me how to make my machine last longer. Thank you for your assistance and amazing staff. God Bless


Map of Killeen, TX

It suuuuuure looks like it is fixed!




First man came out, changed a board, worked for approximately 7 minutes. Stopped working. This man came out, was very polite and kind, quick as lightning, left within a very few minutes, and omg, it is still working!!! I am almost afraid to be excited about it!!!


Map of Killeen, TX

Fix the icemaker on a new refrig




Arthur is well versed and is a professional service person. I would highly recommend him for any job in the Whirlpool industry. Job well done.


Map of Killeen, TX

Grate service





Map of Fort Hood, TX

Great Service




Author was amazing. Answered all my questions and was very helpful.


Map of Salado, TX

Great Response to Service Request




We called Whirlpool for warranty service on our new dryer and they had Appliance Express contact us to come the next day. They arrived earlier than expected and quickly and efficiently addressed the issue and were gone before the start time of the three hour window they were scheduled to arrive in. We are extremely pleased with Appliance Express.


Map of Temple, TX

Excellent Service




Fixed washing machine when first repairman couldn't


Map of Killeen, TX

Great Service




Technician was a true professional. Worked fast and knew what he was doing. He placed everything back where he found it and was careful and delicate with the the microwave and the other items. Great Asset to your organization.


Map of Robinson, TX

Good service




Arthur was on time and courteous.


Map of Robinson, TX

Carol




Hoping the problem is now fixed. next few cycles will tell.


Great service




They did and showed up just as they said they would.


great service




warranty work, so don't know cost/pricing. Arthur was very professional. knowledgeable, polite. no time wasted.


Extremely prompt.




My washing machine quit in the middle of my laundry day! 😩 I went on line to arrange a service call & the technician was able to come out the next day. He located the problem immediately & made the repair just as quick.


Great service





Maricela




I had to call them again because it didn’t get fixed the first time. My washer was for working for 3 day then the error message came on again. I had to be without a washer for some time because it completely locked the washer.


Arthur B.

Arthur B.

REFRIGERATOR FRIGIDAIRE FGSS2635TF1 "Arrived onsite to install new auger motor,drive shaft and Rh rail to SxS refrigerator from prior tech’s diagnosis. Removed all faulty parts and installed new replacements. Reassembled and tested. Ice now dispenses as intended. Drawer now sits as intended. No other issues found. All water connections were dry at time of service"

Near Mystic Mountain Ln, Belton, TX 76513
Arthur B.

Arthur B.

MICROWAVE WHIRLPOOL WMH32519HZ3 "Arrived onsite for customer complaint of OTR microwave not heating. Used microwave safe test light and found no lights illuminated. Uninstalled microwave and removed magnetron,capacitor and diode. Installed new replacements. Reassembled and reinstalled. Tested unit with 1 cup of water@2mins. Water was boiling. No other issues found."

Near W Main St, Cameron, TX 76520
Arthur B.

Arthur B.

WASHER MAYTAG MVWB835DW0 Arrived onsite for customer complaint of fabric softener portion of dispenser leaks out. Found softener portion of drawer broke causing softener to leak out. Ordering new drawer. R/S for Friday 2/22. All water connections were dry at time of service.; ordrng 1 W10919352 (drawer)

Near Bay Dr, Temple, TX 76502
Arthur B.

Arthur B.

REFRIGERATOR WHIRLPOOL WRV986FDEM01 Arrived onsite for customer complaint of icemaker not producing ice on 5 door refrigerator. Ran test 057 and found error code E2 (Lost Home Position). Removed and replaced icemaker assembly. Reassembled. Icemaker call for water as intended. All water connections were dry at time of service.

Near Briar Cliff Rd, Temple, TX 76502
Arthur B.

Arthur B.

REFRIGERATOR WHIRLPOOL WRF767SDEM Arrived onsite for customer complaint of french door refrigerator not cooling properly in RC section and ice build up near deli drawer. Found RC evaporator all frosted over. Removed evaporator cover and removed all ice build up using steamer and heat gun. Position thermistor in proper placement. Reassembled. Tested unit. Good air flow coming from evaporator. Deli drawer now closes properly. All water connections were dry at time of service.

Near Chisholm Trail, Salado, TX 76571
Arthur B.

Arthur B.

REFRIGERATOR ELECTROLUX EI32AR65JS1 "Arrived onsite for customer complaint of refrigerator not cooling properly. Could hear compressor on but barely keeping unit at 50F. Advised customer that sealed system needs to be complete. Ordering compressor,evaporator to complete repair. R/S for Monday 2/25. No water source connected to unit at time of service.; ordrng 1 297414901 (EVAPORATOR ) and 1 5303305677 (drier/filter) and 1 5304507765 (compressor kit) and 1 CNOTE (3HR JOB) and 1 TJ90SF8404 (PROCESS STUB)"

Near W Amity Rd, Salado, TX 76571
Arthur B.

Arthur B.

WASHER MAYTAG MVWX655DW1 Arrived onsite for customer complaint of top load washer washplate loose. Found splines on washplate stripped. Removed and replaced washplate. Installed bolt using blue loctite. Reassembled and calibrated unit. Unit completed successfully. No other issues found. All water connections were dry at time of service.

Near Brutus Ln., Temple, TX 76502
Arthur B.

Arthur B.

REFRIGERATOR WHIRLPOOL WRS322FDAM02 Arrived onsite for customer complaint of icemaker not dispensing cubed ice. Inspected container and found guide rod not installed properly. Properly installed container. Tested ice dispenser. Unit now dispenses cubed and crushed ice. No other issues found. All water connections were dry at time of service.

Near Landfill Rd, Holland, TX 76534
Arthur B.

Arthur B.

WASHER WHIRLPOOL WFW8740DW0 "Arrived onsite for customer complaint of front load washer continuously draining and won’t stop. Removed front panel and found extensive build up in drain trap. Removed all obstructions and reassembled. Found error code F9E1 (Long Drain). Cleared error codes and did manual test cycle. Unit fills,washes,drain and spins as intended. All water connections were dry at time of service."

Near S Ann Blvd, Harker Heights, TX 76548
Arthur B.

Arthur B.

REFRIGERATOR KITCHENAID WRV986FDEM00 "Arrived onsite for customer complaint of 5 door refrigerator making loud humming noises. When arrived,found noises have dissipated. Advised customer to make sure door are closed all the away to not allow warm air to enter. No other issues found. All water connections were dry at time of service."

Near Mustang Trail, Harker Heights, TX 76548
Arthur B.

Arthur B.

REFRIGERATOR WHIRLPOOL WRF555SDFZ08 "Arrived onsite for customer complaint of unit not defrosting properly. When arrived,customer had manually defrosted unit. Ran test 038 and found heater not coming on. Removed and replaced bimetal assembly. Reassembled and tested. Unit now cools as intended. No other issues found. All water connections were dry at time of service."

Near Butterfly Ct, Temple, TX 76502
Arthur B.

Arthur B.

WASHER MAYTAG MVWX655DW1 "Arrived onsite for customer complaint of top load washer making loud grinding noise when spinning. Spun basket and found gearcase bearings warn. Removed and replaced gearcase,cam assembly and actuator. Reassembled. Calibrated unit. Found now motor barely moving basket. Found basket armatures warn. Ordering motor and capacitor. R/S for Thursday 2/21. All water connections were dry at time of service.; ordrng 1 W11026785 (motor-drve) and 1 W11158831 (CAPACITOR )"

Near Red Cloud Dr, Harker Heights, TX 76548
Arthur B.

Arthur B.

WASHER AMANA NTW4516FW Arrived onsite for customer complaint of top load washer not completing cycles. Ran diagnostics and found F5E4 (Lid open Error). Cleared error codes and ran calibration. Unit completed successfully. Also found hot water supply turned off. Advised to keep hot water supply on to allow proper sensing of unit for water temperature. No other issues found. All water connections were dry at time of service.

Near Quail Point Dr, Kempner, TX 76539
Arthur B.

Arthur B.

RANGE WHIRLPOOL WFE505W0HZ1 Arrived onsite for customer complaint of oven making squeaking when preheating and outer oven door trim coming off. Confirmed outer trim coming off. Tested unit and found noises when preheating is normal. Advised this is normal due to metal expanding. Advised customer noise will lessen with normal use. R/S for outer glass assembly for Friday 2/22. No other issues found.; ordrng 1 W11249559 (OTHER GLASS ASSAY (STAINLESS))

Near Lindsey Dr, Copperas Cove, TX 76522
Arthur B.

Arthur B.

WASHER WHIRLPOOL WFW9150WW00 Arrived onsite for to install new MCU and control to front load washer from my prior diagnosis. Removed and replaced MCU and control. Reassembled and tested. Found now UI not responding to cycle selections. Advised customer will need new console assembly as well. OF to R/S once authorization is given from AHS. All water connections were dry at time of service.; ordrng 1 CNOTE (NEEDS AUTHO) and 1 WPW10325312 (console (wht))

Near Snow Rd, Kempner, TX 76539
Arthur B.

Arthur B.

WASHER WHIRLPOOL WFW75HEFW0 "Arrived onsite for customer complaint of front load washer getting error code F3E1 (Pressure Sensor Error). Removed back panel and pressure hose on rear of tub. Found sediment build up causing pressure to reach pressure switch. Removed sediment,cleared codes and test cycled unit. Unit fills,washes,drain and spins as intended. All water connections were dry at time of service."

Near Ws Young Dr, , TX 76542
Arthur B.

Arthur B.

WASHER ROPER RTW4516FW2 Arrived onsite for customer complaint of top load washer drain pump keeps draining and won’t shut off. Tilted unit up and found found hair pin stuck in drain pump. Cleared pump and installed replacement. Reassembled and call calibrated unit. Unit completed successfully. No other issues found. All water connections were dry at time of service.

Near Crosscut Loop, Killeen, TX 76542
Arthur B.

Arthur B.

REFRIGERATOR WHIRLPOOL ED5PHAXSL00 Arrived onsite for customer complaint of SxS refrigerator not cooling properly in RC section. When arrived found u it was cooling properly. I confirmed air flow and condenser fan movement. All work as intended. No other issues found. All water connections were dry at time of service.

Near Shawnee Trail, Harker Heights, TX 76548
Arthur B.

Arthur B.

DISHWASHER KITCHENAID KDTE104DSS0 "Arrived onsite to install new adjuster system to upper rack and heater to dishwasher from prior visit’s diagnosis. Removed broken upper rack parts and installed new replacements. Remained and replaced heater. Reassembled and tested unit. Unit fills,washes,drain and heats as intended. No other issues found. All water connections were dry at time of service."

Near County Rd 2200, Lampasas, TX 76550
Arthur B.

Arthur B.

DRYER WHIRLPOOL WED8500DC1 Arrived onsite for customer complaint of dryer getting 777 flashing on UI after running for about 10 mins into cycle. Found UI has short in the solder connection. Removed and replaced UI. Tested unit. Unit works as intended. No other issues found. Dryer vent and lint trap was clean of lint at time of service.

Near Hank Dr, Killeen, TX 76549