Local Reviews
for Arthur

Rated 4.6 out of 5 stars based on 54 customer reviews

Map of Lorena, TX

Great, professional service





Map of Waco, TX

Jack





Map of Temple, TX

Mrs Terry




He was very nice and very neat but it was leaking again today, so it is not repaired!


Map of Lorena, TX

Fast friendly and very good at his job





Map of Killeen, TX

Great Service




Was very happy with the service, Thankyou


Map of Georgetown, TX

Great service thank you




Arthur arrived on time, he was very polite. Answered all of my questions. I would recommend him highly. His service and knowledge of the product was excellent. Thank you.


Map of Georgetown, TX

Ok





Map of Lorena, TX

Delores




Good service, good text notification, terrible response in time to get service date.


Map of Belton, TX

Great service




He came in and knew exactly what to do to fix my dishwasher. He said anything can be fixed and I added that the impossible takes just a little bit longer. I highly recommended him to two of my friends already.


Map of Belton, TX

Great service





Great Service!




So glad to have a working washer now!


Great Service




very courteous and efficient


Michael





Outstanding Service




Our Technician, Arthur Book did an outstanding job. He was on time, polite, kind, cheerful, helpful and very knowledgeable. He repaired our Whirlpool Refrigerator/Freezer fast. He corrected other things that needed attention as well. It wasn’t a surprise, because it turned out that Arthur was the one that repaired our Whirlpool Range Oven in the past. I definitely want Arthur and Appliance Express to handle all of my future appliance repairs. A+++++ Thank you.


Good service





Arthur B.

Arthur B.

DRYER WHIRLPOOL WED7500GC0 Arrived onsite for customer complaint of dryer leaking water. Removed back panel power cover and found L1 wire nut loose and fully connected. This is causing poor heating. Secured wire nut and tested unit. Found dryer now heating properly. Also found house venting clogged. Advised to have venting cleaning. This is also causing condensation. No other issues found. Dryer vent clean of lint at time of service.

Near Amber Forest Trail, Belton, TX 76513
Arthur B.

Arthur B.

WASHER MAYTAG MVWB835DW3 Arrived onsite for customer complaint of top load washer taking too long to complete cycles. Found F8E1 (Long Fill). Tested valve and found cold water valve not opening. Removed and replaced water valve. Reassembled. Ran test 052. Unit completes successfully. Manually tested water valves. Both open and close and intended. No other issues found. All water connections were dry at time of service.

Near Southern View, Lorena, TX 76655
Arthur B.

Arthur B.

DISHWASHER WHIRLPOOL WDF520PADB7 "Arrived onsite for customer complaint of dishwasher not drying dishes. Ran diagnostics and found error code 7-1 (Heater Error). Clear error codes and tested unit. Poured water on heating element to test. Found element sizzling water off. Advised customer to run hot water at sink to allow dishwasher to start with hot water. After 3x of cold water entering, control cut heater circuit off to prevent a short. No other issues found. All water connections were dry at time of service."

Near Mockingbird Ln, Lorena, TX 76655
Arthur B.

Arthur B.

RANGE WHIRLPOOL WEE510S0FS1 Arrived onsite for customer complaint of slide in range getting error code F2E1 (Keypad Shorted). Flipped breaker and turned back on. Could not entered diagnostics. Unit will need new control assembly. R/S for Tuesday 12/11.; ordrng 1 W10894098 (cntrl-elec)

Near E Young Ave, Temple, TX 76501
Arthur B.

Arthur B.

WASHER WHIRLPOOL WTW4950HW1 Arrived onsite for customer complaint of top load washer lid latch broken and won’t start. Confirmed issue. Removed and replaced lid latch assembly and reassembled. Calibrated unit. Unit calibrated successfully. No other issues found. All water connections were dry at time of service.

Near Bluebonnet Ln, Lorena, TX 76655
Arthur B.

Arthur B.

WASHER WHIRLPOOL WTW8500DC2 "Arrived onsite for customer complaint of top,load washer not filling. Ran diagnostics and found error code F8E1 (Long Fill). Tested valve manually and found cold water valve will not open to allow water to enter. Found water valve assembly faulty. Removed and replaced valve assembly. Reassembled and ran test 052. Unit completed successfully. Both hot and cold water valves open and close as intended. No other issues found. All water connections were dry at time of service."

Near S Old Temple Rd, Lorena, TX 76655
Arthur B.

Arthur B.

WASHER WHIRLPOOL WFW9500TC01 Arrived onsite. Customer had note on door that services no longer needed.

Near Westcliff Rd, Killeen, TX 76543
Arthur B.

Arthur B.

RANGE WHIRLPOOL WFC150M0EB1 "Arrived onsite for customer complaint of inner oven glass shattered when in use. Confirmed issue. Removed,cleaned all shattered glass and installed new replacement. Reassembled. No other issues found."

Near W Elms Rd, Killeen, TX 76542
Arthur B.

Arthur B.

OVEN MAYTAG MER6755AAS "Arrived onsite to install new upper bake element and racks to range from prior visit’s diagnosis. Removed and replaced upper bake elements. Reassembled and tested. Upon tested, found upper element still won’t come on. Found relay in control board with not cycle. Ordering overlay and control board. AHS must approve parts before we can return. OF to R/S.; ordrng 1 CNOTE (NEEDS AUTHO) and 1 W10769079 (cntrl-elec ) and 1 WP74009994 (overlay- h)"

Near Bull Run Dr, Killeen, TX 76549
Arthur B.

Arthur B.

WASHER WHIRLPOOL WTW5000DW1 "Arrived onsite for customer complaint of top,load washer not spinning. Ran diagnostics and found error F7E1 (Basket Speed Fault), F7E5 (Shifter Fault). Attempted to calibrate unit and found just washplate would spin. Found actuator faulty; ordrng 1 W10913953 (actuator)"

Near Grizzly Trail, Harker Heights, TX 76548
Arthur B.

Arthur B.

OVEN KITCHENAID KODE507ESS03 Arrived onsite for customer complaint of lower oven door shattered. Found parts that was prescreened was for a Whirlpool. Customer has Kitchenaid. Ordering lower oven door and badge. OF to R/S due to EXPART. No other issues found.; ordrng 1 W10774423 (glass-door lower) and 1 W10839793 (nameplate)

Near Boutwell Dr, Temple, TX 76502
Arthur B.

Arthur B.

DRYER MAYTAG MEDC400VW0 Arrived onsite for customer complaint of dryer not starting. Removed back panel and found open fuse. Removed and replaced fuse. Reassembled and tested. Dryer tumbles as heats as intended. No other issues found. Dryer vent and lint trap was clean of lint at time of service.

Near Costa Dr, Waco, TX 76712
Arthur B.

Arthur B.

OVEN MAYTAG MER6770AAB Arrived onsite to install new upper oven broiler. Removed and replaced broiler. Reassembled and tested. Unit now works as intended. No other issues found.

Near Arlington Dr, Waco, TX 76712
Arthur B.

Arthur B.

REFRIGERATOR KITCHENAID KBFS25EWMS10 Arrived onsite to install new heater to french door refrigerator from prior tech rediagnosis. Steamed all frost off evaporator. Removed defective defrost heater. Installed new replacement. Tested heater in diagnostics. Heater comes on as intended. No other issues found. All water connections were dry at time of service.

Near Wooded Crest Dr, Woodway, TX 76712
Arthur B.

Arthur B.

OVEN WHIRLPOOL WOS51EC0AS04 "Arrived onsite for customer complaint of oven not preheating intermittently. Tested unit @350F,375F,400F,450F. When moved temperature to 450F, oven dropped to 380F and did not come back up. Call WPL Dustin SR#7723601216 and advised to change UI. Ordering UI. R/S for Thursday 12/06.; ordrng 1 W10864141 (panl-cntrl ss)"

Near Raven Dr, Waco, TX 76712
Arthur B.

Arthur B.

WASHER MAYTAG MVWC300VW1 "Arrived onsite for customer complaint of no complaint led water entering top load washer. Tested unit and found cold water solenoid not opening. Removed and replaced faulty water inlet valve and installed new replacement. Connected water supply hoses. Tested unit. Unit now fills,agitates,drain and spins with no issues. All water connections were dry at time of service."

Near Cambridge, Lorena, TX 76655
Arthur B.

Arthur B.

REFRIGERATOR WHIRLPOOL ED5FHEXMS10 "Arrived onsite for customer complaint of SxS refrigerator not cooling. Removed unit cover and found hard start device on compressor and main harness cut. Attempted to jump compressor. Found compressor locked up. Unit will need new unit harness,compressor and condenser fan motor to complete repair. Advised that Warrentech must approve parts,labor before we can proceed. OF to R/S. Unit unplugged at this time.; ordrng 1 CNOTE (2HR JOB) and 1 CNOTE (NEEDS AUTHO) and 1 TJ90SF8404 (PROCESS STUB) and 1 W10124096 (fan,motor) and 1 W10309994 (compressor) and 1 WPW10143759 (DYE DRIER) and 1 WPW10309395 (harns-wire)"

Near Elysian Ln, Waco, TX 76712
Arthur B.

Arthur B.

DRYER WHIRLPOOL WET3300XQ0 Arrived onsite for customer complaint of dryer on washer/dryer combo making squealing noise. Found pulley on dryer motor seized. Ordering pulley assembly. R/S for Tuesday 12/11. No other issues found.; ordrng 1 WPW10547294 (bracket)

Near N 43rd St, Waco, TX 76710
Arthur B.

Arthur B.

REFRIGERATOR KITCHENAID KFIS29PBMS00 Arrived onsite for customer complaint of intermittent ice production on french door dual evaporator refrigerator. Ran diagnostics and ran test 036(Icebox Fan). Found fan works as intended. Ran test 056 and found no error codes. Harvested icemaker on test 057. All check ok. Did find that “Max Ice” feature not working properly. Found icebox fan will not ramp up to full speed allowing proper air flow. Advise customer that UI and HV control should be replaced. TriCity Appliance has replaced control and UI back in October. Advised to contact TriCity regarding exchanging put board. No other issues found. All water connections were dry at time of service.

Near W Esparada Dr, Georgetown, TX 78628
Arthur B.

Arthur B.

DISHWASHER MAYTAG MDB4949SDH0 "Arrived onsite for customer complaint of dishwasher not running. Tested unit and found control is shorted and drain pump motor faulty; WPW10348269 (Drain Pump) W10737607 (Control). Removed and replaced control and drain pump. Tested unit. Unit now fills,washes,drain and heats as intended. No other issues found. All water connections were dry at time of service."

Near Texas Traditions, Georgetown, TX 78628