Local Reviews
for Andy

Appliance Express Rated 4.8 out of 5 stars based on 243 customer reviews

Map of Round Rock, TX

Washer repair




Review of Appliance Express

Service was great!


Map of Hutto, TX

Great Service




Review of Appliance Express

Andy was great and Jordan was so very helpful.


Map of Hutto, TX

Fridge repair




Review of Appliance Express

Very fast and very courteous.


Map of Bastrop, TX

Great Service




Review of Appliance Express


Map of Austin, TX

Linda




Review of Appliance Express

He was awesome. He put on booties before entering my house. He understood how I felt when ice make would not work. I have 8 dogs and he was good with them as they checked him out. He was very polite. I appreciate is help.


Map of Bastrop, TX

Not timely, but honest.




Review of Appliance Express

Andy had to return 3 or 4 time due to the replacement parts being damaged from the manufacturer, but he was honest and straight forward with me about the issues every time. I believe QC/receiving could do a better job inspecting the replacement parts before releasing them to be installed by field techs.


Map of Bastrop, TX

Retired




Review of Appliance Express

Great service!


Map of Bastrop, TX

Great service




Review of Appliance Express

Andy is a very polite and knowledgeable technician. He arrived on time and made the repair quickly.


Map of Bastrop, TX

Knowledgeable and friendly!




Review of Appliance Express

Andy was knowledgeable, professional and polite.


Map of Cedar Creek, TX

Jen Air Induction cooktop glass replacement




Review of Appliance Express

The gentleman did an excellent job replacing the glass. He was punctual, polite and considerate to observe CDC protocols for COVID.


Good service




Review of Appliance Express

Good service. Andy is nice trustworthy young man.


Stove Top Repair—Great Service!




Review of Appliance Express

Great job!


Washer repair




Review of Appliance Express


Kathy




Review of Appliance Express

Excellent


Fast and professional




Review of Appliance Express


Andy  B.

Andy B.

WASHER DRYER n/a Arrived on site for dryer seal coming apart. Inspected and found door seal in good condition but coming loose off door. Added high heat adhesive as needed and reseated. Tested unit and all operations are normal. No other repairs are needed at this time.

Near Creekview Dr, Round Rock, TX 78681
Andy  B.

Andy B.

RANGE DISHWASHER n/a And on site for dishwasher not draining and loose rack. Tested and inspected unit and found disposal knock out not knocked out and damaged stop. Knocked out disposal knock out and removed failed stop and replaced with new. Tested unit and all operations are normal. No water leaks present at time of service.

Near Baron Creek Trail, Bastrop, TX 78602
Andy  B.

Andy B.

DISHWASHER WHIRLPOOL WDF560SAFM2 Arrived on site for dishwasher still leaking. Took door apart and found water stains on inside of door under dispenser due to leaking dispenser. Removed failed dispenser and replaced with new. Tested unit and all operations are normal. No water leaks present at time of service. Advised customer to keep close eye on unit to be safe to avoid water damage risk.

Near Finstown St, Hutto, TX 78634
Andy  B.

Andy B.

REFRIGERATOR FRIGIDAIRE FGFU19F6QFD Arrived on site for Freezer ice maker and light issues. Upon arrival customer informed that issue is ice maker is not making much ice. And found lights to be working. Tested and inspected unit and found failed ice maker. Ordering needed part. Office to schedule return trip. Authorization needed.; ordrng 1 241798231 (Ice maker) and 1 242252603 (Valve) and 1 Seenote (Office to schedule) and 1 Seenote (Authorization needed)

Near E Palm Valley Blvd, Round Rock, TX 78665
Andy  B.

Andy B.

WASHER WHIRLPOOL WFW5620HW0 Arrived on site for washer not completing cycles and not letting enough water in. Tested and inspected unit and found failed valves not allowing water in. Unit is stacked and in tight spot. Will need 2 man 2 hour job. Office to schedule return trip. No water leaks present at time of service.; ordrng 1 Seenote (2 man job) and 1 Seenote (2 hour job) and 1 Seenote (Office to schedule)

Near High Tech Dr, Georgetown, TX 78626
Andy  B.

Andy B.

WASHER WHIRLPOOL WTW5105HW0 Arrived on site for washer humming noise. Upon arrival found unit unplugged with some water in it. When plugged in unit trys to drain but can not due to failed drain pump. Removed failed drain pump and replaced with new. Tested unit and all operations are normal. No water leaks present at time of service.

Near Creekview Dr, Round Rock, TX 78681
Andy  B.

Andy B.

WASHER WHIRLPOOL WTW5100HW0 Arrived on site to install previously diagnosed parts. Removed failed parts and replaced with new. Tested unit and all operations are normal. No water leaks present at time of service.

Near Pinnacle Dr, Georgetown, TX 78626
Andy  B.

Andy B.

DISHWASHER MAYTAG MDB9959SKZ0 Arrived on site to install previously diagnosed drain pump. Removed failed part and replaced with new. Tested unit and all operations are normal. No water leaks present at time of service.

Near Blanco Dr, Hutto, TX 78634
Andy  B.

Andy B.

REFRIGERATOR WHIRLPOOL WRF535SWHZ04 Arrived on site for refrigerator FC frost. Tested and inspected unit and found unit to be operating properly. Did find some gap between liner and cabinet. Added adhesive as needed. Instructed customer on use and care and practice for best performance and on opening and closing of door properly. No water leaks present at time of service.

Near Kaanapali Ln, Bastrop, TX 78602
Andy  B.

Andy B.

DRYER MAYTAG MGDB835DW4 Arrived on site for dryer making noise. Tested and inspected unit and found failed blower wheel. Removed failed part and replaced with new. Tested unit and all operations are normal.

Near Savannah Cove, Elgin, TX 78621
Andy  B.

Andy B.

RANGE WHIRLPOOL WFG320M0BS3 Arrived on site to install previously diagnosed control panel. Removed damaged part and replaced with new. Tested unit and all operations are normal. No other repairs are needed at this time.

Near Roaring Fork Ln, Bastrop, TX 78602
Andy  B.

Andy B.

WASHER WHIRLPOOL LTE5243DQ2 "Arrived on site for washer dryer combo issues. Tested and inspected unit and found will need motor, rollers, harness, inlet valve, tub ring and leveling foot to properly complete repairs. Ordering needed parts. Office to schedule. Authorization needed. Parts research for inlet valve needed. ; ordrng 1 3954108 (Harness) and 1 WP358594 (Foot) and 1 W10831641 (TUB RING) and 1 Seenote (Office to schedule) and 1 Seenote (Authorization needed) and 1 Seenote (Parts research/inlet valve)"

Near Old McDade Rd, Elgin, TX 78621
Andy  B.

Andy B.

WASHER WHIRLPOOL MVWX655DW2 "Arrived on site to install previously diagnosed gearcase, washplate and actuator. Removed failed parts and replaced with new. Tested unit and all operations are normal. No water leaks present at time of service."

Near Cardinal Dr, Paige, TX 78659
Andy  B.

Andy B.

OVEN WHIRLPOOL KDRS483VSS03 Arrived on site for range oven issues. Was instructed by customer small oven on left is fine and that issue is with right large oven not making proper contact with latch. Found lights in right oven not operating as well. customer instructed that is not an issue and does not need that looked at at this time and is aware it is a separate fee. Tested and inspected unit for door closing and not making contact with latch. Found door adjustments needed. Made needed adjustments. Tested unit and all operations are normal.

Near Marlin St, McDade, TX 78650
Andy  B.

Andy B.

DISHWASHER WHIRLPOOL WDF330PAHS5 Arrived on site for dishwasher not drying properly. Tested and inspected unit and found all operations to be normal. Instructed customer on use and care and practice for best performance. No water leaks present at time of service.

Near Boomtown Way, Elgin, TX 78621
Andy  B.

Andy B.

DISHWASHER WHIRLPOOL WDT730PAHZ0 Arrived on site to install previously diagnosed parts.Will need to re order. Office to schedule return trip.; ordrng 1 WPW10195536 (Inlet) and 1 Seenote (Office to schedule)

Near Scotsburg St, Hutto, TX 78634
Andy  B.

Andy B.

REFRIGERATOR WHIRLPOOL WRS321SDHZ01 Arrived on site for refrigerator not cooling. Tested and inspected unit and found failed ice buildup on evaporator due to defrost issues. Or needed part. Instructed customer that unit will need to be defrosted 48 hours prior to service and how to do so safely as to prevent water damage risk. Office to schedule return trip. 2 man job see photos and note.; ordrng 1 W11342162 (Harness) and 1 Seenote (Office to schedule) and 1 Seenote (2 hour job) and 1 Seenote (2 man job)

Near E 8th St, Elgin, TX 78621
Andy  B.

Andy B.

DISHWASHER MAYTAG MDB8969SDM2 Arrived on site for dishwasher not cleaning properly and rollers fell off of rack. Tested and inspected unit and found failed inlet valve and roller. Removed failed parts and replaced with new. Tested unit and all operations are normal. No water leaks present at time of service.

Near Floating Leaf Dr, Hutto, TX 78634
Andy  B.

Andy B.

DRYER WHIRLPOOL WED4815EW1 Arrived on site for dryer not heating. Upon arrival customer informed that unit is heating but has long dry times. Tested and inspected unit and found house venting restricted. And that unit is operating properly. Informed customer on this and on use and care and practice for best performance. No repairs are needed at this time.

Near Quarryman Dr, Hutto, TX 78634
Andy  B.

Andy B.

WASHER AMANA NTW4516FW3 Arrived on site for washer leaving clothes wet at end of cycle. Checked error codes and found stuck key code and no other codes. Put unit in automatic test cycle and all operations are normal. Tested in drain and spin and found some vibration but does not seem abnormal. Called tech line and spoke with Chris (SR# 77299801226) made aware of stated issues and what done and found. Was instructed that all operations appear to be normal. Was instructed to speak with customer on loading and soap usage and on use and care and practice for best performance. Did as instructed. No water leaks present at time of service.

Near Bluffs Landing Way, Round Rock, TX 78665