Local Reviews
for Andy

Appliance Express Rated 4.8 out of 5 stars based on 40 customer reviews

Map of Austin, TX

Great Service




Review of Appliance Express

Andy quickly figured out the problem and fixed it. Covered under warranty.


Map of Austin, TX

Great Service




Review of Appliance Express

Technician was very nice and efficient!


Map of Austin, TX

Professional service




Review of Appliance Express


Map of Pflugerville, TX

Andy




Review of Appliance Express


Map of Austin, TX

Super service




Review of Appliance Express


Map of Austin, TX

Amazing service. Thank you!




Review of Appliance Express

Andy is very friendly, he was on time and he wasn't phased by my barking puppy-in-training. He fixed my 6 month old dryer and my 14 year old fridge without any problems. He called ahead - which is so helpful and he was quick and neat. Appliance Express overall was great to work with too. From my initial call to the reminders and confirmation calls. Everything about the process was easy and professional. Thank you!!


Map of Pflugerville, TX

Turned out bad




Review of Appliance Express

I had my circuit board replaced on my oven because the bottom oven would turn on by itself and we could not get it to turn off. Now neither of the ovens will stay on. We turn them on and it gives us an error code and shuts off. 🙁 so now I am out two ovens.


Map of Lakeway, TX

Conscientious service.




Review of Appliance Express

Cannot fully prepare evaluation as part had to be ordered, which will take a week before the dishwasher can be fixed.


Map of Lakeway, TX

Chk




Review of Appliance Express

Awesome


Map of Austin, TX

great service




Review of Appliance Express


Great service




Review of Appliance Express

The technician was very friendly and polite. He was knowledgeable and easily took care of the problem. I was very satisfied with his work.


HEIDI and Shirley




Review of Appliance Express

Great service serviceman was very caring about the service he was giving.


great service




Review of Appliance Express

Andy was thorough. He used tech line to get down to the real issue we were having instead of just throwing parts at the issue and hoping for the best. I really appreciate that.


great service




Review of Appliance Express


Abe




Review of Appliance Express

Wonderful and professional experience


Andy  B.

Andy B.

REFRIGERATOR LG LSXS26326S02 Arrived on site for refrigerator freezer frost buildup in FC. Inspected unit and found gap between refrigerator cabinet and liner allowing air leak. Sealed gap. Tested unit and all operations are normal. No water leaks present at time of service.

Near Rooba St, Austin, TX 78728
Andy  B.

Andy B.

ICE MACHINE KITCHENAID KUID508ESS Arrived on site for ice machine not making ice. Tested and inspected unit and found bin thermistor did not ohm out properly. Removed failed part and replaced with new. Also found that customer has bad water filter. Instructed customer to remove and replace filter with everydrop brand filter. No water leaks present at time of service.

Near Swiftcurrent Trail, West Lake Hills, TX 78746
Andy  B.

Andy B.

REFRIGERATOR KITCHENAID KRSC503ESS01 Arrived on site for refrigerator door hitting grill. Tested and inspected unit and found when door is opened and closed it hits toe grill. Found grill is deformed from factory. Removed failed part and replaced with new. Tested unit and all operations are normal. No water leaks present at time of service.

Near Snowy Owl Ct, Austin, TX 78746
Andy  B.

Andy B.

REFRIGERATOR KITCHENAID KFXS25RYMS2 Arrived on site for refrigerator making chirping noise. Tested and inspected unit and found condenser coil loose and rattling. Made adjustments to coil and tested unit. All operations are normal. No water leaks present at time of service.

Near Olympus Dr, Austin, TX 78733
Andy  B.

Andy B.

COOKTOP KITCHENAID KECD867XBL02 Arrived on site to install previously diagnosed parts. Removed failed parts and replaced with new. Tested unit and all operations are normal. No other repairs are needed at this time.

Near Velarde Cove, Austin, TX 78729
Andy  B.

Andy B.

REFRIGERATOR KITCHENAID KSSC48QVS05 Arrived on site for refrigerator not making ice. Tested and inspected unit and found receiver not seeing ice maker. Found service pointer stating to replace receiver controls and ice maker. Removed failed parts and replaced with new. Tested unit and all operations are normal. No water leaks present at time of service. Customer paid in full on CC.

Near Canonero Dr, Austin, TX 78746
Andy  B.

Andy B.

MICROWAVE KITCHENAID KMBP100ESS01 Arrived on site for microwave with no display. Tested and inspected unit and found failed Panel control. and 1 W10588761 (PANEL )

Near Twin Valley Dr, Austin, TX 78731
Andy  B.

Andy B.

REFRIGERATOR WHIRLPOOL WRS325SDHZ01 Arrived on site for refrigerator ice buildup and water leaking. Tested and inspected unit and found unit has failed drain tube not allowing water to flow creating ice buildup and leak. Removed ice buildup and Advised customer to keep an eye on unit and to place dry towels around unit and to clean up any wet spots that might show up until return trip.; ordrng 1 WPW10153550 (DRAIN TUBE)

Near Aldwyche Dr, Austin, TX 78704
Andy  B.

Andy B.

DRYER WHIRLPOOL MGD8200FC1 Arrived on site for dryer door gasket not on properly. Inspected unit and found door gasket starting to come off. Removed and cleaned door gasket and placed back properly. Tested unit and all operations are normal. No other repairs are needed at this time.

Near Westlake Dr, Austin, TX 78746
Andy  B.

Andy B.

REFRIGERATOR WHIRLPOOL ED5FHEXVS01 Arrived on site for frost on ice maker. Tested and inspected unit and found snowlike crushed ice at dispenser. Instructed customer that whirlpool does recommend cleaning dispenser chute regularly. Customer informed me that this happens every few days. Inspected for air leaks and found no issues. Tested ice dispenser and unit started dispensing snow like ice. Ice container is over crushing ice and will need to be replaced. and 1 WPW10312300 (ICE CONTAINER )

Near Cedar Bend Dr, Austin, TX 78758
Andy  B.

Andy B.

WASHER KENMORE 796. 41472210 Arrived on site for washer with moldy bellow. Removed failed part and replaced with new. Tested unit and all operations are normal. No water leaks present at time of service.

Near Farnswood Cir, Austin, TX 78704
Andy  B.

Andy B.

WASHER WHIRLPOOL WFW5090JW0 Arrived on site for washer not responsive. Tested and inspected unit and found unit not able to make any Selections will need new UI.Office to schedule. No water leaks present at time of service.; ordrng 1 SEENOTE (OFFICE TO SCHEDULE ) and 1 W11306664 (CONSOLE ) and 1 W11334605 (TIME)

Near Newning Ave, Austin, TX 78704
Andy  B.

Andy B.

DRYER WHIRLPOOL WED560LHW Arrived on signs for dryer making noise. Tested and inspected unit and found some noise from vent. Made adjustments and tested unit. All operations are normal. No other repairs are needed at this time.

Near Domain Dr, Austin, TX 78758
Andy  B.

Andy B.

REFRIGERATOR WHIRLPOOL WRF954CIHZ00 Arrived on site to install previously diagnosed parts. In middle of removing and replacing found that need door did not have water fill tube.

Near Leland St, Austin, TX 78704
Andy  B.

Andy B.

WASHER WHIRLPOOL WTW8500BW0 Arrived on site for washer not operating properly. Tested and inspected unit and found failed water valve. Removed failed part and replaced with new. Tested unit and all operations are normal. No water leaks present at time of service.

Near Dusik Ln, Austin, TX 78746
Andy  B.

Andy B.

REFRIGERATOR WHIRLPOOL WRF555SDFZ07 Arrived on site for to install previously diagnosed parts. Installed parts and tested unit. All operations are normal. No water leaks present at time of service.

Near Split Diamond Way, Round Rock, TX 78664
Andy  B.

Andy B.

REFRIGERATOR KITCHENAID KBFN402EPA

Near Mountain Villa Dr, Austin, TX 78731
Andy  B.

Andy B.

RANGE JENN-AIR JGRP436WP02 "Arrived on site for range oven not reaching temperature. Performed temperature test at 350° and and found that unit works perfectly and at 343° on display display stayed at 343° had temp prob in unit and had swing cycles average at this point to be around 335° Called tech line and spoke with Andrew (SR# 7725369620) Made aware of issues, what was done and tested. Was asked for error codes and found none. Was asked if unit did not ignite and informed that unit did ignite but stopped igniting at this point. Was asked if unit door was opened at any point aside from when first opened to install temp prob. And responded yes. Was instructed that unit is operating as designed. And Not to open door at any point of cooking And that all operations are normal. And to instruct customer on use and care and practice for best performance of unit. Did as instructed. No other repairs are needed at this time."

Near N Hills Dr, Austin, TX 78731
Andy  B.

Andy B.

RANGE KITCHENAID KDRS467VSS05 Arrived on site for range sparking. Unit was not fully assembled but found failed spark mod and customer pointed out he felt that rear middle burner igniter is flawed. Ordering burner igniter and will return No gas leaks present at time of service.; ordrng 1 W10854967 (IGNITER )

Near River Pl Blvd, Austin, TX 78730
Andy  B.

Andy B.

DISHWASHER KITCHENAID KUDS03FTSS3 Arrived on site for dishwasher leaving residue. Tested and inspected unit and found clogged drain pump and hose not draining water fully. All operations are normal. No water leaks present at time of service. Spoke with customer on running unit in clean cycle to remove any remaining debris.

Near Gaillardia Dr, Austin, TX 78733