Local Reviews
for Andy

Appliance Express Rated 4.7 out of 5 stars based on 90 customer reviews

Map of Austin, TX

Pricey, but good service.




Review of Appliance Express

Andy did a great job. The only negative was that Appliance Express was working on a GE range, while their specialty is Whirlpool. That made things take a little longer than originally expected.


Map of Lakeway, TX

Chafe water filter




Review of Appliance Express


Map of Austin, TX

Great sweet smart guy!!! Andy’s so professional




Review of Appliance Express


Map of Austin, TX

Peace of Mind




Review of Appliance Express

Andy arrived when scheduled and quickly put my mind at ease after inspecting my stove for a possible gas leak and orange colored flames. He assured me the stove was functioning fine and that he detected no leaks.


Map of Austin, TX

Connie




Review of Appliance Express

Andy was courteous, friendly and did a superior job of telling us what was wrong and then fixing the refrigerator.


Map of Briarcliff, TX

Great Service and Great Technician




Review of Appliance Express

Service was great, on time and job was completed. The tech, Andy, was very knowledgeable .


Map of Lakeway, TX

The best service company




Review of Appliance Express

Andy at Appliance Express was very professional and knowledgeable. He made a commitment to a date and time and called ahead the day before and 1 hour ahead of time of arrival. I highly recommend Andy and Appliance Express.


Map of Briarcliff, TX

Great service




Review of Appliance Express

Tech came in and made the repair fast. Appliance works great


Map of Austin, TX

Appliance warranty




Review of Appliance Express

Altering door alignment


Map of , TX

Great Service -- Fast efficient and courteous




Review of Appliance Express

I was very impressed with the professionalism, knowledge and efficiency of David. He tracked down a very tough-to-find rattle in my dryer, replaced the parts and cleaned everything up in 60 minutes. Good as new. Thank you!


Great service!




Review of Appliance Express

Great service!


Whirlpool Fridge Repair




Review of Appliance Express

We were sad to have to have called in only after a month of owning the new fridge, but Appliance Express was the company to service our fridge. Oh he was so good and informative about our product, it's all good.


Awesome 👍




Review of Appliance Express


Very nice young man; knowledgeable about repair




Review of Appliance Express


Fixing Fridge




Review of Appliance Express

We appreciate the positive attitude, and skills of Mr. Andy Barr in getting our refrigerator to work properly.


Andy  B.

Andy B.

DISHWASHER KITCHENAID KDTE334GPS0 Arrived on site for dishwasher door issues. Inspected unit and found outer panel and inner door is damaged as well as kick plate. Contacted office and was made aware cosmetic is under warranty. Ordering needed parts and will return Friday 11/15/19; ordrng 1 W10861000 (DISPENSER ) and 1 W10909064 (PANEL ) and 1 W10909682 (NAMEPLATE ) and 1 W10919271 (INNER DOOR )

Near Ranch Rd 620 N, Lakeway, TX 78734
Andy  B.

Andy B.

WASHER MAYTAG MVWB450WQ1 Arrived on site for washer error code and not operating. Tested and inspected unit and found RPS sensor unplugged. Plugged in and tested unit. All operations are normal. No water leaks present at time of service.

Near Lexington Rd, Austin, TX 78757
Andy  B.

Andy B.

RANGE GE JS750DF3WW Arrived on site for range with front right burner issues. Tested and inspected unit and found failed burner. Removed failed part and replaced with new. Tested unit and all operations are normal. No other repairs are needed at this time.

Near N Flamingo Dr, Austin, TX 78734
Andy  B.

Andy B.

DISHWASHER WHIRLPOOL KDFE104DSS5 Arrived on site for dishwasher not closing properly. Tested and inspected unit and found issues with hinges. Made adjustments to hinges and tested unit. All operations are normal. No water leaks present at time of service. Customer paid in full by check.

Near Arbor Lake Cove, Austin, TX 78732
Andy  B.

Andy B.

REFRIGERATOR LG LFX31925ST08 "Arrived on site for refrigerator with chemical smell and possible rat chew wires. Tested and inspected unit and found no chewed wires, customer stated smell in coming from inside unit. Found that smell is from liner absorbing different smells. Instructed customer that liner is not a replaceable part and that best thing is to use baking soda to help reduce smells. No repairs are needed at this time. No water leaks present at time of service.

Near Shady Springs Rd, Austin, TX 78758
Andy  B.

Andy B.

RANGE WHIRLPOOL WEE510S0FS2 Arrived on site for need part installed had dimple. Inspected unit and found dimple on part. Removed new part and found damaged in box. Ordering new part and will return Friday 11/15/19. ; ordrng 1 W10893947 (PANEL )

Near Domain Dr, Austin, TX 78758
Andy  B.

Andy B.

DISHWASHER JENN-AIR JDB8200AWS3 Arrived on site for dishwasher making humming sound and not washing. Tested and inspected unit and found failed drain pump. Removed failed part and replaced with new. Tested unit and all operations are normal. No water leaks present at time of service.

Near Park View Dr, Austin, TX 78757
Andy  B.

Andy B.

ICE MACHINE KITCHENAID KUIX505ESS2 Arrived on site for ice machine running all the time. Tested and inspected unit and found unit making ice and all operations are normal. Unit is operating as designed. Spoke with customer on use and care and practice for best performance. No water leaks present at time of service.

Near Hurst Creek Rd, Lakeway, TX 78734
Andy  B.

Andy B.

WASHER LG WM8000HVA.ASSEEUS Called both numbers on file when on the way with no response. Arrived and worker let me in the diagnose washer. Found failed bearings. Had spoke with CS prior and quoted to worker which texted customer $729.99 plus tax customer responses back that they are declining service. I then attempted to collect service fee and was instructed that customer will not pay service fee. Office to reach out to customer on service fee. No water leaks present at time of service.; ordrng 1 SEENOTE (SERVICE FEE)

Near Two Coves Dr, Austin, TX 78730
Andy  B.

Andy B.

REFRIGERATOR WHIRLPOOL WRF535SWHZ02 Arrived on site for refrigerator making noise. Tested and inspected unit and found damper control abnormally loud. Removed failed part and replaced with new. Tested unit and all operations are normal. No water leaks present at time of service.

Near Whitebead Trail, Austin, TX 78734
Andy  B.

Andy B.

REFRIGERATOR JENN-AIR JB36NXFXRE01 Unit is under warranty see SD-QuickPic. Arrived on site for refrigerator not making ice. Tested and inspected unit and found issues with ice maker. Removed failed part and replaced with new. Tested unit and all operations are normal. No water leaks present at time of service.

Near Serene Estates Dr, Austin, TX 78738
Andy  B.

Andy B.

OVEN KITCHENAID KEMS378SBL04 Arrived on site for oven not heating to set temperature. Tested and inspected unit and found failed bake element. Removed failed part and replaced with new. Tested unit and all operations are normal. No other repairs are needed at this time. Customer paid in full on CC.

Near Long Wood Ave, Lakeway, TX 78734
Andy  B.

Andy B.

DRYER WHIRLPOOL LDE482 Arrived on site for dryer with loud noise. Tested and inspected unit and found failed pulls wheel quoted customer and replaced failed part. Tested unit and found failed rollers and shafts and customer would like belt replaced as well. Quoted customer $229.99 service and labor $104.47 parts $27.59 tax for a total of $362.05 customer approved estimate. Office to schedule to work with customer schedule.; ordrng 2 12001541 (ROLLERS )s and 1 SEENOTE (OFFICE TO SCHEDULE ) and 2 WP6-3129480 (SHAFT )s

Near Lockleven Loop, Austin, TX 78750
Andy  B.

Andy B.

DISHWASHER KITCHENAID KDTE334GPS0 Arrived on site for dishwasher with track issues. Tested and inspected unit and found failed tracks. Removed failed parts and replaced with new. Tested unit and all operations are normal. No water leaks present at time of service.

Near Grant Cannon Ln, Austin, TX 78738
Andy  B.

Andy B.

REFRIGERATOR KITCHENAID KRFC604FSS01 Arrived on site to install previously diagnosed parts. Upon arrival found door is damaged (See SD-QuickPic) will need to order new door and have inspected before next visit. Office to schedule. No water leaks present at time of service.; ordrng 1 LW11034290 (DOOR) and 1 SEENOTE (OFFICE TO SCHEDULE )

Near Hadle Cove, Austin, TX 78730
Andy  B.

Andy B.

REFRIGERATOR LG LFX25971ST "Arrived on site for refrigerator not cooling. Tested and inspected unit and found likely SS issues. Did SS pre check, found compressor running and all fans running. Found compressor very hot to touch and drawing 0.0 amps. Exposed evaporator and have no frost pattern.

Near Barolo Cove, Lakeway, TX 78738
Andy  B.

Andy B.

REFRIGERATOR WHIRLPOOL KRMF706ESS01 Arrived on site for refrigerator intermittently not dispensing water. Upon arrival customer informed that was issue but now unit also dispense water on its own and no lights work inside unit. Found failed controls. Ordering needed parts. Instructed customer to keep an eye on unit to prevent possible water damage. Office to schedule as customer would like ASAP appointment if possible.; ordrng 1 SEENOTE (OFFICE TO SCHEDULE ) and 1 W10804160 (LED CONTROL ) and 1 WPW10624574 (POWER SUPPLY ) and 1 WPW10769076 (CONTROL )

Near Sterling Panorama Ct, Austin, TX 78738
Andy  B.

Andy B.

REFRIGERATOR WHIRLPOOL MFI2269FRZ03 Arrived on site for refrigerator water filter not coming out. Was able to remove filter and install new that customer had on site. Flushed out water at dispenser and tested unit. All operations are normal. Instructed customer on use and care and practice for best performance. No water leaks present at time of service.

Near Challenger, Lakeway, TX 78734
Andy  B.

Andy B.

COOKTOP JENN-AIR JIC4430XS00 Arrived on site for cooktop not working. Found unit dead on arrival. Unit will need 2 man due to the way it is installed. Ordering power supply module and will return with parts on hand. Office to schedule return trip. 2 man job needed.; ordrng 1 SEENOTE (OFFICE TO SCHEDULE ) and 1 SEENOTE (2 MAN JOB) and 1 W10857232 (POWER MODULE )

Near Cutlass, Lakeway, TX 78734
Andy  B.

Andy B.

REFRIGERATOR KITCHENAID KRFC704FSS00 "Arrived on site for refrigerator still has frost in FC and ice maker not working tested and inspected unit and could not find gasket and brackets for FC good, door closing and sealing properly. Checked ice maker and found no air flow to vents. Called tech line and spoke with Dustin (SR# 7726317445) made aware of issues and what was found. Was instructed to run test 59 and see if fan comes on and gets air flow.

Near Anfield Cir, Lakeway, TX 78738