Local Reviews
for Andy

Appliance Express Rated 4.6 out of 5 stars based on 64 customer reviews

Map of Austin, TX

Wonderful, quick service!




Review of Appliance Express

Andy was polite & thorough.


Map of Austin, TX

Great Techs, just takes along time to get in parts




Review of Appliance Express


Map of Austin, TX

Fast friendly service




Review of Appliance Express

The Appliance Express team was friendly. We live a bit outside of town, so the scheduling windows of our service were a bit large (don't blame AE for that).


Map of Austin, TX

Great work!




Review of Appliance Express

Andy was great and diagnosed and fixed the issue.


Map of Austin, TX

Great service. Very pleasurable




Review of Appliance Express

Would welcome him bsck


Map of Austin, TX

Great Service




Review of Appliance Express


Map of Austin, TX

Great job Andy




Review of Appliance Express


Map of Austin, TX

Excellent Friendly service




Review of Appliance Express

I fell and he was professional, friendly, and quickly diagnose the problem and fixed it. They were on time and I was completely satisfied with the experience


Map of Lakeway, TX

Repair did not work




Review of Appliance Express

Return visit necessary


Map of Austin, TX

The vexing vent hood




Review of Appliance Express

Very professional, quick service that fixed my broken vent hood and light.


Great on-time service...




Review of Appliance Express

Showed up when expected and quickly resolved the issue. Performed a filter change while he was here... great service.


Great service




Review of Appliance Express


Maytag refrigerator sound reduction




Review of Appliance Express

Andy applied some mastic material around parts that were suspected of causing the noise ticking. That has reduced the noise by perhaps 50% and is considered to be tolerable by owner. Andy was polite and efficient in his work to reduce the noise. Thanks.


Incredibly overpriced! 👎 👎




Review of Appliance Express

The service was incredibly overpriced, charged over $300 to replace a lightbulb. Highway robbery. Would not recommend your company to anyone ever.


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Review of Appliance Express


Andy  B.

Andy B.

WASHER MAYTAG MHW5630HW0 "Arrived on site for washer not draining but only in normal cycle. All other cycles drain properly. Tested and inspected unit and could not find issue while on site. Checked for error codes and forgot F0-E2 oversuds code. Customer tech line and spoke with Leon (SR# 7725857075) Made aware of stated issue and what was found. Was instructed that unit seems to be operating as designed and to speak with customer on use and care, soap use and loading. And to also check hose and switch. Did as instructed. When checking hose and switch did find signs of failure with switch. Removed failed part and replaced with new. Tested unit and all operations are normal. No water leaks present at time of service."

Near Pamella Ct, Austin, TX 78734
Andy  B.

Andy B.

REFRIGERATOR WHIRLPOOL GS6SHEXNS00 "Arrived on site for refrigerator no lights. Tested and inspected unit and found bulb, socket and switch is good. Found failed control No water leaks present at time of service."

Near Appaloosa Chase Dr, Austin, TX 78732
Andy  B.

Andy B.

WASHER WHIRLPOOL GHW9250ML2 While on site for refrigerator was asked to look at washer with dispenser and handle issues. Tested and inspected unit and found no issues with dispenser. Found door handle broken and missing. No water leaks present at time of service.

Near Appaloosa Chase Dr, Austin, TX 78732
Andy  B.

Andy B.

REFRIGERATOR KITCHENAID KRFC300ESS01 Arrived on site for refrigerator doors needing adjustments. Tested and inspected unit and found issues with doors and with FC door gasket. Made adjustments and tested unit. All operations are normal. No water leaks present at time of service.

Near Pawnee Pass S, Austin, TX 78738
Andy  B.

Andy B.

ICE MACHINE KITCHENAID KUIC15PRXS2 Arrived on site for to install previously diagnosed parts. Upon inspection found both pans and cap are needed to complete repairs properly. Ordering parts. Office to schedule. Authorization is needed. No water leaks present at time of service.; ordrng 1 SEENOTE (OFFICE TO SCHEDULE ) and 1 SEENOTE (AUTHORIZATION NEEDED ) and 1 WP2185625 (PAN) and 1 WP2185696 (CAP) and 1 WP2324334 (PAN)

Near Azure Shores Ct, Austin, TX 78732
Andy  B.

Andy B.

OVEN JENN-AIR JMC8130DDS Arrived on site for oven error code. Checked diagnostics and error codes. Found failed controls.. No repairs are to be done at this time.

Near Katter Ct, Austin, TX 78734
Andy  B.

Andy B.

REFRIGERATOR KITCHENAID KRFF707ESS01 Arrived on site to install previously diagnosed parts. Removed failed parts and replaced with new. Tested unit and all operations are normal. No water leaks present at time of service.

Near Panorama Dr, Austin, TX 78732
Andy  B.

Andy B.

DISHWASHER FRIGIDAIRE FDB1050RES4 "Arrived on site for dishwasher not draining, tested and inspected unit and found drain pump trying to run and is getting voltage but running inefficiently. Also noted drip at hose when trying to drain. ordrng 1 154234401 (HOSE)"

Near Fantail Loop, Lakeway, TX 78734
Andy  B.

Andy B.

MICROWAVE KITCHENAID KMBS104ESS02 Arrived on site to install previously diagnosed part. Removed failed part and replaced with new. Tested unit and all operations are normal. Customer stated that she did not feel unit heats up very will from the start. Performed temperature test and found unit is operating as designed. Informed customer on unit performance. No other repairs are needed at this time.

Near Portofino Ct, Austin, TX 78732
Andy  B.

Andy B.

UNKNOWN UNKNOWN 0

Near Louis Henna Blvd, Round Rock, TX 78664
Andy  B.

Andy B.

MICROWAVE IKEA IBMS1455DS00 Arrived on site for microwave no display. Tested and inspected unit and found no operations at all. Tested outlet and found outlet has a hot ground. Tested unit on different outlet and operations are normal aside from display. Removed failed part and replaced with new. Tested unit and all operations are normal. Instructed customer to have electrician come to fix voltage issue. Reinstalled unit and left unplugged and instructed customer to make sure electrician plugs unit back in when finished fixing outlet. No other repairs are needed at this time.

Near Vanguard St, Lakeway, TX 78734
Andy  B.

Andy B.

REFRIGERATOR KITCHENAID KRFF507HPS00 "Arrived on site for refrigerator not level track issues. Tested and inspected unit and found failed track plate, found shelf’s unlevel and appears possibly bent and found unit unlevel. Leveled unit as well as possible. Skyped off and was instructed that shelf’s are considered cosmetic and can not be replaced under warranty. No water leaks present at time of service.; ordrng 1 WPW10498906 (PLATE)"

Near Kevin Ln, Austin, TX 78734
Andy  B.

Andy B.

COOKTOP KITCHENAID KCGS956ESS02 Arrived on site for cooktop not igniting. Tested and inspected unit and found supply line for gas shut off. Turned gas on and tested unit. All operations are normal. Spoke with customer on use and care and practice for best performance. No gas leaks present at time of service.

Near Kevin Ln, Austin, TX 78734
Andy  B.

Andy B.

WASHER MAYTAG MHW6630HW0 Arrived on site to install previously diagnosed parts. Removed failed parts and replaced with new. Tested unit and all operations are normal. No water leaks present at time of service.

Near Majestic Ridge Rd, Austin, TX 78738
Andy  B.

Andy B.

OVEN KITCHENAID KODE500ESS02 Arrived on site for oven with F2-E0 error code. Tested and inspected unit and found Failed UI. Removed failed part and replaced with new. Tested unit and found blower fan is not working properlyNo other repairs are to be done at this time.

Near Woodside Terrace, Austin, TX 78738
Andy  B.

Andy B.

REFRIGERATOR KITCHENAID KSC23C8EYW02 "Arrived on site for dishwasher and was informed that refrigerator also needs service. Tested and inspected unit and found failed thermistor and evaporator motor.Ordering parts Instructed customer to defrost unit 48 hours before service. Informed on you to do so safely. Customer signed waiver. No water leaks present at time of service. ; ordrng 1 W10316760 (THERMISTOR ) and 1 WPW10453428 (MOTOR AND COVER ASSY)"

Near Audane Dr, Austin, TX 78727
Andy  B.

Andy B.

DISHWASHER KITCHENAID KDTE704DWH0 "Arrived on site for dishwasher not operating. Tested and inspected unit and found failed control panel. Removed failed part and replaced with new. Tested unit and all operations are normal. No water leaks present at time of service.

Near Audane Dr, Austin, TX 78727
Andy  B.

Andy B.

REFRIGERATOR WHIRLPOOL WRV986FDEM01 Arrived on site to install previously diagnosed parts. Removed failed parts and replaced with new. Tested unit and all operations are normal. No water leaks present at time of service.

Near Vinalopo Dr, Austin, TX 78738
Andy  B.

Andy B.

OVEN KITCHENAID KOSE500ESS04 Arrived on site for oven with loose seal. Tested and inspected unit and found seal coming off. Applied high heat glue and reseated seal. Tested unit and all operations are normal. No other repairs are needed at this time.

Near Kevin Ln, Austin, TX 78734
Andy  B.

Andy B.

RANGE WHIRLPOOL WFE510S0HS1

Near Hunters Chase Dr, Austin, TX 78729