Great service, but I thought a little high on the price.
Willey - Belton, TX
I was pleased with the overall experience. From the first call, the young lady was very pleasant, knew the process and walked me right through it. Al was awesome and professional (Al, you left a screwdriver, I will hold it for you). My disappointment is with the design by Whirlpool to have to go through this to basiclly change a lightbulb.
Linda - Lampasas, TX
The service guy was very nice
Michelle - Killeen, TX
He did a great job.
very good service
Chois - Robinson, TX
Alvin was very nice and kind did a good job on replacing the door THANK YOU ALVIN
Great Service Alvin was
Linda - Waco, TX
Alvin was awesome
Nichole - Temple, TX
Alvin is professional and extremely knowledgeable and helpful! I am grateful for the service!
Blake - Temple, TX
Robert - Belton, TX
He replaced the pad on the Microwave to see if this stop the light bulb from going out so frequently. My wife had not complaints about his servicing the unit.
Shirley - Nolanville, TX
Alvin was a awesome repair man
Kristine - Belton, TX
Very polite gentleman. Made the extra effort to check if I was home after getting no answer at the front door, was leaving when he saw a truck in the driveway and stopped to see if everything was all right. I was with another service provider and was able to let Al know I was the client and I needed him to provide checkup of my washer. Had he not been observant, I would have not had the service provided by him. He was excellent in his efforts to deliver the service needed. Thank you Al for your extra effort to connect with the customer. Great observation and follow through!
Steven - Round Rock, TX
Al was prompt, courteous and quickly diagnosed the problem.
Ann - Troy, TX
Gentleman was very good at his job.. your company is very fortunate to have such a reputable service man.
Friendly and great service!
Cathy - Morgan's Point Resort, TX
THE LADY THAT ANSWERS THE PHONE AT THIS COMPANY IS AWESOME!!! I THINK HER NAME IS SUSAN.
Virgil - Troy, TX
Replaced faulty dryer parts and works well so far. All trash removed and nothing left behind.
Doris - Bruceville-Eddy, TX
Timely arrival; very courteous & professional; great service!
WASHER WHIRLPOOL WTW4816FW2 Arrived to inspect washer banging against the dryer.Ran diagnostics test mode and discovered the unit had no errors.Customer load size and distribution of clothes were out of balance.Customer instructed on proper loading process.All water lines were dry at the time of service.Job complete
WASHER AMANA NTW4516FW3 "Arrived to inspect washer not working.Confirmed the complaint and attempted service test mode and unit did not respond to and selections.Removed and replaced the control.Reassembled and attempt service test mode and unit powered on for approximately 15 seconds.I heard unit make popping noises and a smell of something burning emitted from the unit.Removed and replaced the drain pump while talking to CS for instructions.Lid lock was stuck on the entire time, so I removed and replaced it.Tested unit and unit never allowed me to enter service test mode.Unit will require a new control for completion of service.Needs more work.Office to reschedule with customer.; ordrng 1 W11170317 (CONTROL )"
WASHER MAYTAG MVWX655WD1 Arrived to inspect washer not filling.Confirmed the complaint and ran diagnostics test mode and unit worked as designed.All water lines were dry at the time of service.Job complete.
WASHER MAYTAG MVWC565FW1
RANGE WHIRLPOOL WEE745H0FS2 "Arrived to inspect unit BAKE function not working on the UI.Customer can’t access the bake function, but can access all other functions.Ordering control and membrane to complete the repair.Needs more work.OFFICE TO RESCHEDULE WITH CUSTOMER ; ordrng 1 W10728532 (BLACK SWITCH MEMB STAINLESS ) and 1 W10884488 (CONTROL)"
REFRIGERATOR WHIRLPOOL WRT316SFDM Arrived to inspect refrigerator not cooling.Used my temperature sensor and got 4 degrees in the freezer.Checked with my UV light and found no signs of a leak in and around the compressor area.Removed the rear panel and found a good frost pattern.The fan wasn’t running but began running after I touched it.The unit cools as designed.Customer told to place a bottle of water in the freezer section for approximately 2-3 days to see if unit is operating properly.All water lines were dry at the end of service.Job complete
OVEN WHIRLPOOL WEE510S0FS0 "Arrived to inspect oven with intermittent control.Confirmed the complaint.I completed the repair.
OVEN WHIRLPOOL WGI925C0BS00 Arrived to inspect double oven range with error codes.Called Whirlpool Tech line and spoke with Leon SR#7725621564.Got communication error code and cooling fan error F7E0.Leon advised me to order part W10692921 control. 1 WPW10692921 (CONTROL)
REFRIGERATOR WHIRLPOOL WRF555SDFZ08 Arrived to inspect dripping noise coming from the unit.Inspected the unit and found no leaks.Advised the customer the dripping noises are simply the water from the evaporator dripping into the drain pan from the inside of the unit.Normal operating sounds from the unit.All water lines were dry at the end of service.JOB COMPLETE
WASHER WHIRLPOOL WTW4616FW2 Arrived to inspect washer leaking from bottom.Ran diagnostics test mode and got No error codes.Unit had no fresh water stains around or underneath.Customer instructed on soap usage.All water lines were dry at the time of service.Job complete
REFRIGERATOR WHIRLPOOL WRS588FIHW00 Arrived to inspect freezer still frostings up.Confirmed the complaint and called Whirlpool Tech line and spoke with Sterling at WP tech #7725615845Did checks at the main control and determined the bi metal was stuck open.Reassembled and told the customer to wait for unit to reach optimal temperatures again.All water lines were dry at the time of service JOB COMPLETE
REFRIGERATOR WHIRLPOOL WRF535SWHZ01 Arrived to inspect shelf issues Confirmed the complaint and removed and replaced frame.All water lines were dry at the time of service.Job complete
DRYER MAYTAG MED97008SO
WASHER WHIRLPOOL WTW4816FW2 "Arrived to inspect washer issues.Confirmed the issues of unit not completing cycles.Removed and replaced the latch, valve cam and actuator.Reassembled the unit and unit began operating as designed."
DISHWASHER WHIRLPOOL 6651664993 Arrived to inspect leaking dishwasher.Removed the kick plate and noticed the units front feet were not leveled.The left was half way up and the right leg was all the way down.I raised both feet to maximum limit.Tested unit and found no leaks.Tenant satisfied with call No parts installed.I called the owner with no answer.All water lines were dry at the end of service.Job complete.
REFRIGERATOR WHIRLPOOL WRF757SDHZ00 "Arrived to install previously ordered compressor, evaporator, start device, valve and Uv drier.JG was trainer on this call.After installing all listed items, the system began cooling.Job complete"
REFRIGERATOR LG LFX25974ST.ASTCNA0
DISHWASHER KENMORE 5871416580 "Customer sayid the unit is 33 years old.She said it wouldn’t drain.I determined Unit would only fill, not wash or drain.Possibly a control, pump and motor issue.Unknown failure.Job complete"
RANGE AMANA ACR4303MFW3 Arrived to inspect outer glass shattered.Confirmed the complaint.Removed and replaced the outer glass.Reassembled the unit and unit began operating as designed.Job complete
WASHER MAYTAG MVWC565FW1 "Arrived to inspect washer leaking.Confirmed the complaint, removed and replaced the pump.Reassembled and unit tested as designed.All water lines were dry at the time of service.Job complete"