Scott - Georgetown, TX
Always great response.
Scott - Georgetown, TX
Antonio - Killeen, TX
Al is very respectful and nice to talk to.
Shanita - Georgetown, TX
We appreciate the great customer service and friendly attitude of the technician. He answered all of our questions and gave us some helpful tips for using our fridge that we didn’t know prior to this service call.
Richard - Harker Heights, TX
Matthew - Temple, TX
Alvin was professional and diagnosed our problem immediately and had it resolved in minutes. We appreciate his great attitude and outstanding service!
Mark - Georgetown, TX
Both technicians that worked on our stove were great. Very professional and efficient.
Logoitino - Killeen, TX
He did a great job I highly recomand him to anybody
Exceeded expectations, Professional and knowledgeable
Steven - Temple, TX
Alvin new exactly what the problem was with our dryer and completed the repair promptly. Thanks again!
Great service and quickly performed.
Wolf - Harker Heights, TX
Very knowledgeable and professional.
Sandra - Belton, TX
Guy was really nice and courteous. He fixed our fridge very well
Billy - Killeen, TX
Excellent Very Professional
Gerald - Killeen, TX
Thank you for the quick assistance and service.
Tynisha - Harker Heights, TX
Al was a great professional. He was very knowledgeable and helpful and he was able to resolve my issue.
Johnny - Killeen, TX
REFRIGERATOR WHIRLPOOL WRF989SDAM00 "Arrived to inspect unit not dispensing water or making ice.Confirmed the complaint and found the valve at the back of the unit to be defective.Removed and replaced the valve, reassembled and unit tested as designed.All water lines were dry at the time of service..Job complete"
DISHWASHER BOSCH SHEM63W55N/13 Arrived to install latch. Spray arm was not needed. Unit now operates as designed.All water lines were dry at the time of service.Job complete.
DISHWASHER GE GSD1150X73 "Arrived on a second appliance 2/2 for a dishwasher that was previously diagnosed.Ran unit and unit tested, however previous tech advised the unit was leaking from the pump and motor.Ordering research for needed parts.Office to reschedule with customer for return service.; ordrng 1 CNOTE (RESEARCH ON PUMP AND MOTOR )"
ICE MACHINE KITCHENAID KUIS15NRTB Arrived to inspect ice machine filling issue.
VENTHOOD KITCHENAID KXU2836YSS0 Arrived to inspect vent hood lighting issues.The customer advised the lights began working properly this morning.
REFRIGERATOR KITCHENAID KRMF706ESS00 "Arrived to inspect newly installed ice maker not making ice.Ran test 36 and found the ice box fan was defective..I replaced the ice box fan, reassembled and unit tested as designed..All water lines were dry at the time of service.Job complete"
REFRIGERATOR WHIRLPOOL WRF767SDHZ00 Arrived to inspect unit still frosted inside the ice contained in the door.Customer advised I was supposed to replace the single valve in the back of the unit.Removed and replaced it and unit tested as designed.All water lines were dry at the time of service.Job complete
MICROWAVE WHIRLPOOL RMC305PVS01
DISHWASHER KITCHENAID KDFE104DSS3 "Arrived to inspect dishwasher sump and motor not working properly.Confirmed the complaint and found unit fills and drains, just doesn’t wash..Ordering sump and motor, ; ordrng 1 WPW10605057 (PUMP AND MOTOR )"
REFRIGERATOR KITCHENAID KRMF606ESS01 Arrived to inspect refrigerator not dispensing.Entered the residence and customer advised me the unit was dispensing again.I confirmed the complaint left the residence.All water lines were dry at the end of service.Job complete
DRYER WHIRLPOOL WGD7500GW0 Arrived to inspect dryer damaging clothes.Held the door switch with the door opened and felt all working and rotating part inside the dryer.I couldn’t locate and sharp edges of any interior parts that may be causing the damage to the clothes.Called Whirlpool Tech line and spoke with RICK SR# 7728210982Advised them of my findings and was told to check the damaged clothes for any patterns that might directly contribute to the damage to the clothes.I checked the dryer one more time to confirm all parts were working properly.Customer provided with the SR number for call.Job complete
WASHER WHIRLPOOL WFW6620HC2 Arrived to install previously ordered part.Removed and replaced the right slide.Reassembled and unit works to customers satisfaction.All water lines were dry at the time of service.Job complete
VENTHOOD UNKNOWN WVU37UC6FS0 "Arrived to inspect blower fan on vent-hood not working.Found the screw inside the vent hood was screwed in enough to prevent the blower from operating.I corrected the issue, and unit now works on all 3 functions, low medium and high.Job complete"
RANGE WHIRLPOOL WFE525S0HW1 Arrived to inspect range element concerns.Found the Issue are at the outlet L1//L2 200 L1/N 100 L2/N 100.Customer will contact an electrician for repairs.Job complete
DISHWASHER MAYTAG MDB9959SKZ0 Arrived to inspect dishwasher not cleaning.Ran diagnostics test mode and unit tested as designed. There was a plastic piece of debris blocking the door from closing.I removed it and unit tested as designed on a normal wash.Customer was also unsure on how to lift and lower the middle adjustable rack.Unit works properly.All water lines were dry at the time of service.Job complete
REFRIGERATOR KITCHENAID KRFF507HBS00 Arrived to inspect freezer light and top 4 ff section light not working.Called Whirlpool Tech line but was on hold for 20 minutes with no response.I was able to change the light with no issues.Returned the 2/2 lightsReassembled and unit lighting issues are solver.Unit now operates as designed.All water lines were dry at the time of service.Job complete
REFRIGERATOR WHIRLPOOL WRX735SDHZ02 Arrived to inspect water dispenser issues.Confirmed the complaint and removed the filter and used a bypass to see if the filter was the issue.Dispensed water and unit dispensed at a faster pace than before.Customer satisfied.All water lines were dry at the time of service.Job complete
VENTHOOD WHIRLPOOL WVU17UC0JS0 Arrived to inspect vent hood latches damaged.Confirmed the complaint and removed and replaced both.Job complete
REFRIGERATOR WHIRLPOOL WRF757SDHZ00 Arrived to inspect ice maker not making ice.Confirmed the complaint and tested in diagnostics test mode and found test 56 E5 bad ice maker and thermistor.Removed and replaced the ice maker and ice box fan, which was defective in test 36.Reassembled and unit tested as designed.Customer told to wait approximately 24 hours for healthy ice production.All water lines were dry at the time of service.Customer satisfied.Job complete"
RANGE WHIRLPOOL WOS51EC0HS Arrived to inspect wall oven temperature issues.Tested unit and unit was off 10 degrees.Calibrated the unit and now operates as designed.Job complete