Geronimo - Belton, TX
Bethany - Belton, TX
Awesome service & very personable!
Bernard - Georgetown, TX
he did great job. was on time. no complaints. very nice and frei iwndlyndly. on time. was very courteous and friendly. good job. company email very easy to use.
Kel - Killeen, TX
Brian - Belton, TX
This was a great service experience. Al arrived on time and was very nice but professional. He quickly diagnosed our issue and explained to us what was going on so that we could understand.
Mikala - Temple, TX
Al was absolutely wonderful! He was thorough and extremely nice.
Susan - Georgetown, TX
Our tech was awesome. He answered all our questions and was very knowledgeable. We would definitely use them, again!
Robert - Lampasas, TX
Alvin was great. He was professional, courteous and knowledgeable about our appliance.
Great, knowledgeable service
Randy/Julie - Round Rock, TX
Diagnosed, explained, and provided suggested best practices to solve the reported problem. Shared personal experience related to the appliance which added to his credibility.
Polite, On Time & Washer Fixed!
Amanda - Round Rock, TX
The gentlemen that arrived to service our washing machine was careful to take precautions - using mask and foot coverings and at our request entering laundry room through the garage. He asked a few questions and ran diagnostics. Voiced what he thought the problem was and then showed me the part and explained the part failure. Washer works great and he tidied up so well I would never have known there had been any work done. Very pleased with the service provided by the repairman.
Sally - Georgetown, TX
Lysa - Round Rock, TX
Sherry - Lampasas, TX
Great service, very polite I would highly recommend this gentleman to my friends
Awesome!! Quick service, technician was very very polite. W
Krysta - Georgetown, TX
Great fast experience, very kind and polite/knowledgeable tech.
Pat - Georgetown, TX
Dish washer leak was two problems.. technician worked until it was fixed
MICROWAVE WHIRLPOOL WMH32519HZ4 "Arrived on site and inspected microwave not heating.Confirmed the complaint and attempted to remove the unit from over the stove and found the vent housing leading outside is prevent the unit from being removed and repaired.Due to customers extremely slippery floor, glass top range below the microwave and the ventilation issues Im requesting authorization for a second technician for a 2 man repair.Will return with previously ordered parts.Customer will contact builder to uninstall the ventilation housing thats preventing unit from being lowered for repair.Needs more work Office to reschedule the return appointment.; ordrng 1 CNOTE (2 MAN REPAIR DUE TO SLIPPERY FLOORING, GLASS TOP RANGE.)"
DRYER AMANA NED4655EW1 "Arrived on site and inspected dryer belt, motor and not starting.Confirmed the complaint and removed and replaced the motor, belt and thermal fuse.Reassembled and unit tested as designed.Job complete"
REFRIGERATOR WHIRLPOOL WZF56R16DW00 "Arrived on site and inspected upright freezer not powering on.Confirmed the complaint and found the control not responding to selections. Removed and replaced it, also was told the unit frosted over before the failure, indicating the thermistor was defective, also replaced.Tested the heater and it hed continuity.Job complete"
REFRIGERATOR WHIRLPOOL WRF767SDHZ00 "Arrived on site and inspected ice compartment ice buildup issues.Found the unit full of ice, which 95% of the ice was healthy ice production.I did find frosting underneath the contained due to customer not rinsing the container out weekly.Customer also pointed out the freezer led is out.Ordering the freezer module W10695459 .Needs more work ; ordrng 1 W10695459 (FREEZER LED MODULE )"
DISHWASHER WHIRLPOOL MDB4949SHZ0 Arrived on site and inspected dishwasher not washing properly.Confirmed the complaint and found the the plug to the dispenser was not connected properly.Corrected the issue and unit tested as designed.No leaks.Job complete
MICROWAVE WHIRLPOOL WOC54EC0AS04 Arrived on site and inspected oven combo range not heating properly.Confirmed the complaint and found the oven sensor defective.Removed and replaced it and unit tested as designed.Job complete
REFRIGERATOR WHIRLPOOL WRS325SDHZ04 "Arrived on site and inspected refrigerator dispensing issues.Due to previous visits and same issues repeating, I put my phone in the freezer and recorded the door switch and confirmed it was not closing and going between the cutout section of the freezer and ice chute container.Installed the shims on the affected area.Job complete"
REFRIGERATOR KITCHENAID KRMF706EBS01 "Arrived on site and inspected ice maker area dripping into ice bucket causing puddles of ice.Ran test 36 and ice box fan didnt work.Disassembled, removed and replaced it.Reassembled and unit tested as designed.No leaks observed.Customer satisfied.J
WASHER MAYTAG MVWB965HW0 "Arrived on site to install previously ordered part.While disconnecting the hoses from the wall to the unit, I discovered the hot and cold valves were turned all the way off, but the hot water was still leaking as if was turn on high.I advised the customer and she is contacting a plumber to fix the issue and will call the office to reschedule the repair.Valve marked will use on return service.Needs more work ; O-emld tckt"
MICROWAVE WHIRLPOOL KMBD104GSS01 Arrived on site to install previously ordered part.Removed and replaced the damaged tray.Job complete
OVEN WHIRLPOOL WFG320M0BW2 "Arrived on site and tested the levels of carbon monoxide and levels in the unit were within range of state standards.Unit back panel was also secured to unit as designed.Tip bracket was dropped off
RANGE WHIRLPOOL WFE505W0HZ1 "Arrived on site and inspected cooktop hot light always on.Confirmed the complaint and found the front left infinite switch was defective, causing the error.Removed and replaced it and unit tested as designed.Job complete.Customer satisfied."
FREEZER WHIRLPOOL WRS315SDHB01 "Arrived on site to install previously parts.Removed extension and discovered the drain fitting was stuck inside the cabinet, not allowing the water from the evaporator to drain as designed.Due to the fitting issue, I Called Whirlpool Techline and spoke with STEVE
OVEN GE JTP30BM1BB Arrived on site and inspected GE oven control panel with some buttons that work and some that dont work.Confirmed the complaint and found the part needed is the WB49T10036 Kit Panel Control (BK).Needs more work ; ordrng 1 WB49T10036 (KIT PANEL CONTROL 30 (BK))
DISHWASHER WHIRLPOOL KDTM604KPS0 "Arrived on site and inspected dishwasher not powering on.Confirmed the complaint and found the unit is hardwired into an outlet underneath the sink.I tested the outlet and found the issue is the defective outlet, which is not supplying the voltage needed to power the unit.Customers will contact an electrician to correct the issue with the outlet.Job complete"
WASHER MAYTAG MVWC465HW2 "Arrived on site and inspected washer not startinG.No parts installed and office contacted.Job. Complete No leaks observed at the time of service"
WASHER MAYTAG MHW6630HC0 Arrived on site and inspected front load washer leaking from front left.Confirmed the complaint and found service pointer W11481731 that requires the dispenser assembly to be replaced.Ordering the recommended parts to complete the repair.Office to reschedule the customer.Needs more work ; ordrng 1 W11465533 (DISPENSER ASSEMBLY )
WASHER WHIRLPOOL WTW5000DW3 Arrived on site and inspected washer leaking from underneath.Confirmed the complaint and found the hose from the drain pump to the back panel had a pinhole causing the unit to leak.Removed and replaced it and unit tested as designed.Job complete Customer satisfied.
REFRIGERATOR WHIRLPOOL WRS586FLDM "Arrived on site and inspected refrigerator compartment not cooling, but freezer section was.Confirmed the complaint and disassembled and found the evaporator motor not working.Removed and replaced it.Reassembled and unit tested as designed.All water lines were dry at the time of service.Customer satisfied.Job complete"
REFRIGERATOR KENMORE 596.7200902 "Arrived on site and inspected refrigerator making popping noise and not producing ice.Found the noises were due to a faulty ice maker in the freezer compartment.