Local Reviews
for Al

Appliance Express Rated 4.7 out of 5 stars based on 121 customer reviews

Map of Georgetown, TX

HAPPY CUSTOMERS




Review of Appliance Express

We were very happy with our Appliance Man. Al was a great. Will call when we need someone again. BUT WE HAVE TO HAVE AL!!


Map of Woodway, TX

Great service.




Review of Appliance Express

Tech was friendly and courteous.


Map of Temple, TX

Jason




Review of Appliance Express


Map of Georgetown, TX

Great Service




Review of Appliance Express

The technician was very knowledgeable, came with parts so another appointment would not have to be scheduled. He was friendly and polite and quick in serving the washing machine.


Map of Temple, TX

Great service




Review of Appliance Express

It was quick and easy to fix.


Map of Temple, TX

HCHopps




Review of Appliance Express

It took almost 30 minutes to get an appt. It wasn't that way with previous server.


Map of Temple, TX

Fast and quick.... Gentleman knew exactly what to do and carried it out in a timely manner. I have no issues with the service I received!




Review of Appliance Express


Map of Waco, TX

Amazing Service




Review of Appliance Express

Amazing service


Map of Killeen, TX

Great!




Review of Appliance Express


Map of Lorena, TX

The service man was amazing




Review of Appliance Express


Great service.




Review of Appliance Express

Great experience with the technician. Would recommend if you need any work done.


On time and fixed everything in a timely manner. Great job.




Review of Appliance Express


Awesome Tech




Review of Appliance Express


GREAT SERVICE




Review of Appliance Express


Obnoxious & Impudent Technician




Review of Appliance Express

Greetings, the tech claimed he lived nearby but had trouble finding the address and when he arrived he remained about 10 minutes parked along my curb before entering the house. I had to check a few times to see if he was still there or if he had left. From the get-go, the technician tried to play the blame game with me. First he tried blaming my ignorance and when that failed he went after the popcorn. In the end, it was the switch that was the culprit. He showed me (my property) the defective part but wouldn't let me examine/touch it. This technician was disrespectful and arrogant, asking about my stores and using items without first asking permission. He caused cosmetic and mechanical damage to the microwave and now the microwave fan makes grating noises when it's turned on and off and he left stains on the floor from his step-stool. Who let this guy out of the barn?


Al R.

Al R.

WASHER MAYTAG MVWB835DW4 Arrived to inspect washer not draining.Ran diagnostics test mode and unit did not drain.Removed and replaced the drain pump.Reassembled the unit and unit began operating as designed.All water lines were dry at the time of service Customer satisfied JOB COMPLETE

Near Quail Hollow Ln, Woodway, TX 76712
Al R.

Al R.

WASHER MAYTAG MVWB835DW4 Arrived to inspect F8E1 LONG FILL error code.Confirmed the complaint and removed and replaced the valve.Reassembled the unit and unit began operating as designed.All water lines were dry at the time of service.CUSTOMER SATISFIED JOB COMPLETE

Near Buzzard Gulch Drive, Waco, TX 76708
Al R.

Al R.

RANGE WHIRLPOOL WGG745S0FS02 "Arrived to inspect lower oven left hinge issues.Confirmed the left hinge was COCKED in the closed position.I removed the door, unlocked the hinge and reassembled it back into the unit.Unit now works as designed.No gas leaks detected.CUSTOMER SATISFIED JOB COMPLETE."

Near Chapman Rd, Hewitt, TX 76643
Al R.

Al R.

RANGE WHIRLPOOL WFG505M0BS3

Near Selby Ln, Waco, TX 76705
Al R.

Al R.

REFRIGERATOR JENN-AIR JFX2897DRP02 Arrived to inspect refrigerator ice maker issues.Ran diagnostics test mode and all functions of the unit are working properly.Customer instructed on unit Al water lines were dry at the time of service.CUSTOMER SATISFIED JOB COMPLETE

Near Woodway, TX 76712
Al R.

Al R.

OVEN WHIRLPOOL WFG320M0BW2 "Arrived to inspect inside of gas oven.Customer advised the inside try was not seated correctly.The tray recently popped out when she was cooking, which prompted her to call Whirlpool.Reassembled the unit and now unit works as designed.No gas leak detectedCustomer satisfied JOB COMPLETE"

Near W Zenith Ave, Temple, TX 76501
Al R.

Al R.

REFRIGERATOR WHIRLPOOL WRS588FIHW00 Arrived to inspect side by side refrigerator not dispensing or making ice.Confirmed the complaint and removed the kick plate and observed and photographed the broken black and brown wires that provide power to the ICE MAKER were broken.Will order freezer door and return with the ice maker to complete the repair.NEEDS MORE WORK ; ordrng 1 LW11038922 (DOOR -FIP WHITE)

Near Greig Dr, Robinson, TX 76706
Al R.

Al R.

MICROWAVE WHIRLPOOL WMH31017FS0 Arrived to inspect microwave lighting issues.Confirmed the complaint and removed and replaced the 3 way switch.Reassembled the unit and unit began operating as designed.Preformed a 2 minute water test and unit passed.Customer satisfied.JOB COMPLETE.

Near Lago Terra Blvd, Belton, TX 76513
Al R.

Al R.

REFRIGERATOR WHIRLPOOL WRX735SDHZ01 Arrived to inspect dispenser not dispensing ice or water.Discovered and photographed the gap in the left door causing switch not engage the switch.Ordering SHIMS.Needs more work.; ordrng 4 WP2177331 (SHIMS FOR RIGHT DOOR )s

Near Bowles Dr, Killeen, TX 76549
Al R.

Al R.

FREEZER MAYTAG MZF34X16DW00 Arrived to inspect freezer not cooling.Opened the unit and immediately noticed the evaporator was frozen and had ice on it.I used my steamer to defrost the evaporator.I removed and replaced the thermistor.Reassembled the unit after seeing the new frost pattern on the evaporator.Unit now operates as designed.JOB COMPLETE

Near Benchmark Trail, Belton, TX 76513
Al R.

Al R.

REFRIGERATOR KITCHENAID KRSF505ESS01 Arrived to inspect ice dispenser concerns. Verified no ice was in the ice bin.Removed and replaced the ice maker.Reassembled the unit and unit began operating as designed.Customer told to wait for healthy ice production.All water lines were dry at the time of service.CUSTOMER SATISFIED JOB COMPLETE.

Near Brooklawn Dr, Temple, TX 76502
Al R.

Al R.

DISHWASHER MAYTAG MDB8989SHZ0 Arrived to inspect no power to the unit.Customer says he last noticed the issue several days ago.I attempted to power on the unit and unit did not turn on.I checked voltage at the junction box and got no power.I checked the connections at the junction box and noticed the white wires had come loose.The black wires were also loose.I reconnected the wires and unit powered on and began working as designed.All water lines were dry at the time of service.Customer satisfied JOB COMPLETE

Near Sundance Dr, Temple, TX 76502
Al R.

Al R.

WASHER MAYTAG MVWB725BW0 "Arrived to inspect washer with SD (F71 and F80) lid lock error code.Confirmed the complaint and attempted service test mode and unit went through all but SPIN.Removed the tub to see if there were any items underneath it and there were none.Removed the wash plate and installed a new one and the unit still preformed the same.Put the original wash plate back on the unit and advised the customer the issues were with the BEARING on the unit.

Near Missouri Dr, Harker Heights, TX 76548
Al R.

Al R.

COMPACTOR WHIRLPOOL GX900QPPS6 Arrived to inspect trash compactor not starting.Confirmed the complaint and ordered ON/ OFF switch .Will return with directional switch.NEEDS MORE WORK.; ordrng 1 WP9871824 (SWITCH ON/OFF)

Near Lolly Loop, Killeen, TX 76542
Al R.

Al R.

REFRIGERATOR WHIRLPOOL WRF560SEHZ00 "Arrived to inspect refrigerator not dispensing water at the door.Removed and replaced the both valves, housing and unit began dispensing water from the door.Reassembled unit.All water lines were dry at the time of service.JOB COMPLETE"

Near Redbud Dr, Copperas Cove, TX 76522
Al R.

Al R.

WASHER MAYTAG MVWC416FW1 Arrived to inspect washer not spinning.Called Whirlpool Tech line and spoke with Mark @ Whirlpool Tech LineDuring diagnostics test mode I got the following codes.F2 E1- Stuck keyF7E5 shifter faultCalled again after getting disconnected and spoke with RICKPreformed the Tachometer test did not check good in diagnostics mode. Checked the 4 wires at the J12 connector and noticed the connection was not seated into the control board.Fixed the issue and the unit now operates as designed.All water lines were dry at the time of service.Customer satisfied

Near US-183, Lampasas, TX 76550
Al R.

Al R.

WASHER WHIRLPOOL WTW8040DW2 "Arrived to inspect washer with shattered rotor.Confirmed the complaint and removed and replaced the stator, rotor and clutch, but used the previous screw for the rotor and couldn’t get it off to replace the gear case.Called Whirlpool Tech line and spoke with Andrew @ Whirlpool Tech He advised me to Take a chisel and split the plastic by the bolt to remove it from the unit to install the gear case. I will Reorder the rotor and bolt and replace the gear case.Upon returning, I will Check the basket for debris from the rotor.NEEDS MORE WORK ; ordrng 1 W10754158 (STATOR) and 1 W10754161 (ROTOR)"

Near Co Rd 4964, Kempner, TX 76539
Al R.

Al R.

WASHER WHIRLPOOL GSX9750PW0 "Arrived to inspect washed not starting and full of water.I confirmed the complaint and disassembled the unit and checked the coupling at the motor which was slightly damaged. I checked the motor and noticed the humming from the unit was coming from the motor. I also checked the pump.While reassembling the unit, I put it in spin mode and heard a loud hissing, heard a pop and smelled smoke coming from the motor.I will order the Motor, wiring harness pump, lid switch, transmission and return with the coupling.NEEDS MORE WORK ; ordrng 1 3360629 (GEAR CASE ASSEMBLY SR) and 1 CNOTE (AUTHORIZATION ) and 1 CNOTE (2 HOURS) and 1 WP3363394 (PUMP) and 1 WP8054980 (LID SWITCH ) and 1 WP8529896 (MOTOR SWITCH ) and 1 WP8529935 (MOTOR)"

Near County Rd 4710, Kempner, TX 76539
Al R.

Al R.

DISHWASHER WHIRLPOOL WDF520PADM7 "Arrived to inspect dishwasher not draining.Noticed the unit was filled with debris and standing water inside.Drained water from the unit and ran diagnostics test mode.Customer instructed on proper use, of machine.All water lines were dry at the time of service."

Near Willowbend Dr, Killeen, TX 76543
Al R.

Al R.

REFRIGERATOR WHIRLPOOL WRT549SZDW00 Arrived to inspect top mount freezer refrigerator with cooling issues.Customer advised the unit isn’t cooling.Confirmed the complaint and took off the rear panel and the compressor was extremely hot to the touch and running..ALL WATER LINES WERE DRY AT THE TIME OF SERVICE.JOB COMPLETE

Near Brown St, Lampasas, TX 76550