Arrived on site for a wash machine that has a broken lid lock. Inspected unit and work area. Did confirm the customers complaint and found the latch completely detached from the cabinet. Replaced the lid lock assembly and tested the unit. The unit began to work and operate as designed. Call complete.

Arrived on site for washing machine. Upon arrival cannot reach customer or get any response by doorbell or knock on the door. Called customer and they had stated that they had sold the unit and no longer needed service. Call complete

WASHER WHIRLPOOL WTW5000DW2 Arrived to inspect washer taking too long to fill. Confirmed the complaint and removed and replaced the valve. Reassembled and unit not operating properly.Customer advised to seek plumber for hot water valve repair.JOB COMPLETE