"Arrived on sit to inspect unit for not producing ice. Upon arrival found ice cubes stuck and never escaped the ice maker. Removed ice that never fell. Immediately after removal unit filled with water, unit has lost position due to stuck ice. Also found error code e5. Replaced icemaker, filled unit with water. Informed customer unit should produce ice in the next 24 hours. No leaks present at this time. Job complete."

"Arrived on site to test unit for drawer not sliding. Upon arrival customer showed that the rivet holding the rail has failed and the rail itself is falling off. Would need to order shelf and roller assembly. Ordering parts, rescheduled for 04/18.; ordrng 1 W11243759 (Shelf and roller assembly)"

"Arrived on site to test unit for water continuously running. Found hot valve was not closing properly. Replaced valve assembly, unit now working as designed. No leaks detected. Job complete. SR#7738832703"

Arrived on site to replaced latch. Replaced latch test unit and unit test good job complete.

Arrived on site to test unit for shelfs broken on the fridge door not glass. Customer said he wont replace the shelfs.