Appliance Repair Woodway Texas

Appliance Express Rated 4.8 out of 5 stars based on 29 customer reviews

We serviced a
KITCHENAID DISHWASHER
Model KDTE204KPS1
Near Woodway, TX 76712
Jonathan M
Job Details: 04/23/2024
Arrived on site to install previously diagnosed parts. Inspected unit and work area. I replaced the wire harness and tested the unit. Found the unit working and operating as designed with no leaks. Present during operation. Call complete.
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC300ESS08
Near Woodway, TX 76712
Tyler
Job Details: 04/19/2024
Arrived on site for refrigerator leaking water and fc door not closing. Upon arrival confirmed failure and found valve leaking into icemaker and under fc door. Removed ice and installed valve. Tested ice maker and dispenser and found no leaks and door sealing. Call complete
We serviced a
WHIRLPOOL WASHER
Model WTW4957PW0
Near Woodway, TX 76712
Tyler
Job Details: 04/19/2024
"Arrived on site for washer leaking. Upon arrival found no errors In diagnostics. Found no breaks or fill line, pressure hose, tubes, or drain hose. Ran washer and filled to max lvl but couldnt replicate leak. Releveled unit because tube was leaning to far to the left on arrival. Found unit working as designed. Call complete"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WZF34X16DW04
Near Woodway, TX 76712
Jonathan M
Job Details: 04/12/2024
"Arrived on site for a refrigerator that is not cooling. Inspected unit and work area. I found the unit unplugged upon entry and attempted to plug the unit in. I found the unit start to run the compressor, but heard a noticeable hairs coming from the backside of the unit. I open the door of the refrigerator and found the sound dissipating inside indicating it was an issue in the backside of the unit. I gained access to the compressor and dryer areas and could not find the leak. Found no evidence of any frost pattern on the evaporator. Spoke to SW and Im ordering all sealed system components. The office will need to contact the customer about a return date due to limited parts availability and need for a three hour service.; ordrng 1 W11507067 (Evaporator) and 1 W10507884 (Compressor) and 1 WPW10143759 (Drier) and 1 W11506635 (Access valve)"
We serviced a
KITCHENAID DISHWASHER
Model KDTE204KPS1
Near Woodway, TX 76712
Jonathan M
Job Details: 04/12/2024
"Arrived on site for a dishwasher that will not wash dishes. Inspected unit and work area. Because Marie via the dishwasher has not run since they installed it. I found an F7 E2 (variable speed wash motor failure) error code flashing on the screen on entry. I ran the unit through diagnostics and confirmed the customers error code. I replaced the wash motor assembly and tested the unit. I found the unit Phil and recirculate the water but then it would not drain. I checked at electrical connections and found proper connections. I checked Continuity through the wire harness and found proper continuity, going from the drain pump to the control. I went ahead and replace the control and tested the unit. Still found the unit not attempting to drain the water out of the tub. I connected the old drain pump from the old wash motor onto the connector and attempted a drain to see if the motor would turn on and it would not. Ordering the wire, harness and drain pump motor and the office will need to contact the customer about a return date due to limited parts availability. Please schedule service for two hours.; ordrng 1 W11677715 (Wire harness) and 1 W11462456 (Drain pump)"
Woodway, Texas
04/07/2024
The service was efficient and the serviceman was polite. I would have rated this overall service higher if, #1 the upper rack attachment on the right was difficult for the serviceman to get off. Then when putting it back together it was all of a sudden broken and cannot be raised. Not sure if he broke it but it does raise the question! #2 When I spoke with Jenn Air Customer Service to schedule this call they said no cost to us at all. Your serviceman said the office said there will be a $169 diagnostic charge. So I had to call Jenn Air and they confirmed no cost to me. This is very suspect to me. I expect the absolute integrity and highest level of service and these 2 items give me pause.
Overall Experience
Woodway, Texas
01/05/2024
Johnathan made a trip out and diagnosed the problem. Phoned Jenn Aire with what he found, ordered the parts and returned to install the parts. Great service
Overall Experience
Roger
Woodway, Texas
12/20/2023
Overall Experience
Woodway, Texas
08/24/2023
very nice and courteous
Overall Experience
cfortney
Woodway, Texas
06/20/2023
Service was quick and efficient. Jon was awesome to work with!
Overall Experience