Customer complaint is that it takes multiple loads to dry. Verified voltage and polarity. It is good. Ran vent test and it came back red. Disconnected vent line and ran cycle test again it came back green. Ran cycle for 30 min and it was cycling greater than 200. Unit is currently working as designed. House needs builder or vent cleaner. Job complete no parts installed.

"Arrived on site for a refrigerator that is still leaking from the icebox adapter. Inspected unit and worked area. The customer advised they noticed that it was still leaking after the bottom drawer had completely overflowed and then they noticed water drip edge from the icemaker assembly down the backside of the wall. I did confirm the customers, complaint and cold whirlpool Tech line. I spoke to Andrew SR# 7738951147. He advised that there was a known issue with that, and that there was a special adapter kit that needed to be ordered instead of the traditional ice box adapter on the repair parts page. He advised to remove all the perma gum and replace the adapter with the new adapter kit. Ordering the kit, but the office will need to contact the customer about to reschedule date due to limited parts availability.; ordrng 1 W10648043 (Adapter)"

"Arrived on site for a washing machine that is leaking. Inspected unit and work area. Customer advised that the unit leaks specifically on cold water washes and seems to leak right after its done spinning. I inspected the unit and checked for any water debris. I did find water residue around the back and side panels of the unit, but no clear indicator of where it was leaking from. I filled the basket up 2/3 the way up with water and found a slight leak at the valve. I drained out the water and found no water residue or leaking happening underneath the washer. I examined the tub for any cracks and found none. Due to the fact that the customer said this happens during spin and the leak present at the valve, I replaced the tub ting and valve. I tested the unit and found the unit working and operating as designed. I had the customer run a load after I left and told her I would call her back. I called the customer back and the customer advised that the unit had leaked. I called Whirlpool Techline and spoke to Bruce SR# 7738946778. on the complaint and what has been done to this unit, the issue would be with oversuds King in the washer, and that the customer will need to use lighter amount so with their clothes. this point, not to make any for the repair and a half because birds use a clean washer tablet to clean out any exercise inside of her washer. Call complete.W11550886 and W11038689"

"On arrival verified unit not cooling. Found Incomplete frost pattern after running for over 30 minutes. Unable to take amp draw of compressor. Did not find much heat being transferred at FD. Recommend compressor, evap, coupler for both sides of evap, filter drier, access port, and nitrogen. Ordering all parts. Office to reschedule. ; ordrng 1 W11580057 (Compressor) and 1 W11625643 (Evap) and 1 W11504415 (Coupler) and 1 W11504450 (Coupler cap to evap) and 1 wpw10143759 (Uv drier) and 1 w11506635 (Access valve) and 1 Notrogen (Nitrogen)"

"Arrived on site for dryer taking to long to heat. Found element at 9.6ohms and not grounded, found all thermostats and fuses functioning as designed. Found water i. Vent hose and a clog in the wall of home and instructed customer they would need a dryer vent cleaning before using dryer safely again. Unit works as designe. Call complete"